came out twice .. charged over $300 to fix whirlpool washer.. still doesn't work.. sitting on my…read moreback porch now.. beware john

From the owner: Super Dad's Appliance Repair is a family owned and operated business located in Airdrie, Alberta…read more Our technician is a Red Seal Certified Journeyman. We service and install most makes and models of major home appliances.

DO NOT BUY FROM SMS APPLIANCES!!!…read more In September 2024, I purchased an $800 LG fridge from SMS Appliances for my basement suite. The fridge was delivered and plugged in by their staff. The unit remained unused while finishing touches were completed on the suite. Upon move-in, my tenant and I discovered that both the fridge and freezer were completely non-functional. I contacted SMS Appliances, but they refused to assist, claiming their 30-day warranty had expired. They offered a technician visit at my expense, so I scheduled one for February 13th. When the technician arrived, he only spoke Ukrainian, making communication difficult. While working, he caused a strong gas smell, alarming both me and my tenant. It turned out he was leaking refrigerant into the unit. He completed the repair in 30 minutes, and I was charged $241. On March 15th, my tenant reported the freezer had stopped working again. I called SMS five times, left three voicemails, and finally got a response from the manager. He agreed to consider my complaint under their 30-day repair warranty (since February has only 28 days). He initially scheduled a technician for March 17th but later changed the date multiple times, offering vague assurances. When I expressed frustration over paying over $1,000 for a fridge that never worked properly, the manager was dismissive and laughed at my concerns. He insisted the issue wasn't refrigerant-related and that I would likely need to pay for additional repairs--despite the fridge never functioning properly since purchase. When I declined further service, he responded with indifference. SMS Appliances' lack of accountability, poor customer service, and minimal 30-day warranty reflect their questionable business practices. Other refurbished appliance stores offer 12-18 month warranties, and I strongly urge Calgary consumers to take their business elsewhere.

2 Ukrainian delivery guys are horrible ( black tacoma) came into our house to deliver refrigerator…read moreand as their boss mentioned should be wearing shoe covers, but they didn't wear any and walked on our carpets and flooring making mess with their muddy booths . they refused to take it off and more argue about it . I just spent 200 dollars on my carpet cleaning prior to delivery this is horrible customer service! and don't recommend these delivery guys in anyones homes .

My dryer stopped working and after I tried testing all of the fuses to see if I could solve the…read moreproblem, I knew I was beat. I called Reliable And they came right away. They did not laugh at my attempt to fix it myself and showed me an easier way to get into the dryer if I ever had to do it again. While they were here, I had them also fix an element on my stove that had not been working for quite some time. The repair man was friendly and knew his stuff. As they saying goes "happy wife, happy life". Just call these guys and get it fixed already!

Not reliable. Unable to fix LG appliances. No guarantee of work completed. Prepayment required to…read moretell you nothing. No value

Friendly helpful staff. There is everything from appliances…read moreto paint and lumber as well as everything in between. Now if you're looking for Yeti products this is the place!! Seems like they have every colour and any style from coolers to different sizes of tumblers to pet water bowls!! -Plenty of parking

Well that was a surprisingly pleasant experience. From the showroom in Calgary (Jesse) to the…read moreexcellent delivery guys (Kel and AJ) that was our easiest furniture shop to date. Just gave our measurements, saw what they had, made a choice (screaming deal) and we're set. Purchased Saturday, delivered Wednesday. Very different from the Brick/ Leon's etc. high pressure sales attack. Good work everyone, thanks!

It has been six months since we bought a new bedroom suite. We are so pleased with this purchase…read more Not inexpensive but we believe we received excellent value. We went to the Airdrie location even though we live in NW Calgary. The service, pricing and delivery of our order was excellent. We have no hesitation recommending this store. Hope the helps P and L