It was my first time taking my kids to their routine appointments (my husband usually does it) and…read moreI have to say I am impressed. Parking is plentiful here, it's easy to find the office, and it's very COVID prepared with spacious designated seating, hand sanitizer at the ready, etc. I also like the decor here and the fish tank was a nice distraction. They also do direct billing to your insurance provider as well. I like how both kids could be seen at the same time in the same room space next to each other. They even had parent seating for myself right where the room divider was to have a good view of both kids. I appreciate how they have little vinyl booster pillows for the seat gap since my kids are pretty small & don't quite fit the adult seat when fully reclined. They also had TV available for their favourite show while they wait & the experience comes complete with headphones & kiddie sunglasses. I love the service here, the dentists & hygienists were amazing and friendly! I have to give a shout out to Lani, she was so awesome for my youngest (who refused to open her mouth last visit)- her bedside manner was superb with my kid, showing her the tools to reduce fear, and she picked up on cues & addressed it quickly if my kid was uncomfortable at any point, even changed the polish flavour from chocolate to bubble gum mid polish, and sang nursery rhymes to my 5 year old while she worked. Even the X-rays were a breeze with the kid friendly instructions she provided. We all left happy campers that day & I am so grateful we have paediatric dental offices like this exemplary one in the city!!

We love Dr. Graham. All the dentists and hygienists are fantastic, kind and professional. We have a…read morespecial needs daughter and they take extra care with her. She is not scared of sitting in the chair which says a lot. Fun waiting room for the kids with the big fish tank and lots of fun things for the kids to do a look at. I would never change and it is worth driving to. (I live in the opposite end of the city).

Got a referral for my kid here recently as it was needed. Only one parent could be there as the…read morepandemic is a thing. But they talked to me on the phone to explain what was going on during the visit which was great! They were also able to x-ray the wiggly kid which was impressive! The staff have been great with follow up and we are quite pleased.

STAFF: my kids see Dr. Wong and his staff for routine cleaning and other dental work. The…read morehygienists are friendly and patient. Dr. Wong is gentle, patient, and explains everything to the kids no matter own"young" they are! SERVICE: they are very busy so often have to wait past the set appointment time. That being said we never feel rushed and we always get as much time as we need. My eldest had tooth extractions and Dr. wong explained everything to both eldest an dus parents. His calm and friendly demeanor reassured my son and made him less scared. Was very impressed to get a follow up phone call from Dr. wong himself the evening of the extraction to check on how eldest was doing. That is great patient care! ESTABLISHMENT: the clinic is newer so very clean. Nice and bright with natural light. They have a child-friendly waiting room with tv and iPads and books. And their dentist chairs have tv's in ceiling to distract the kids. Highly recommend Dr. Wong and his team!

My children received exceptional care from professional, attentive doctors during their…read moreappointments. The entire team was friendly and welcoming. Thank you so much.

My 10 year old is terrified of the dentist and also asks a million questions which can be a little…read moremuch when we're at an appointment that only goes so long. Our hygienist and the dentist were both super kind and patient with him. He had an amazing experience and everyone took their time with him and we didn't feel rushed or dismissed. This is definitely a very welcoming atmosphere for children and I'm really happy we've found a dental office with such great staff.

Have spent years at this office... if it were not for Dr Ghai and Dr Milne - we would have left…read morelong ago. Constantly hounded by phone to make appointments -despite requesting for these calls to stop. Staff CONSTANTLY PUSH to have X-rays even though I have stated REPEATEDLY that I do not want to discuss X rays unless a concern or pain is present. They DON'T respect this. Once they did 3 different types of X-rays when my older minor child went alone to her appointment. They told her they were necessary, she believed them, trusted them. Once they did an X-ray on my other minor child without my consent- I was sitting in the waiting room. Tonight was the final straw- the staff member that called me said X-rays would be done at my upcoming appointment for the hygienist to do her job! That's a new one! They don't respect their patient's wishes. It's all about the money. Last week I showed up for my appointment and I hadn't even stepped into the room and the hygienist said ok we need to do 2 sets of X-rays! I ended up not having any treatment as they claimed I did not have any insurance. Called my provider and of course I did. It was something wrong on their end. My time was wasted because of their incompetence. They did not even apologize. It's all about money! Take your business elsewhere!

At my last visit to Sherwood Dental I was given a business card with the instructions on how to…read morewrite a review of them on Yelp. For the last 12 years this office has been over charging me. This appears to have been common practice among most dentists in Alberta. During the last provincial election the NDP party promised to do something about this. Now effective in 2018 the Alberta Dental Association has a suggested dental fee guide. This year for the first time ever the bill I received from Sherwood Dental matched my insurance coverage to the penny.

You are beginning to see a new breed of Dentist that lays waste to the old stigma. Dr Glen…read moreJefferies is no exception to this change. My first experience with Dr. Jefferies was relaxing and easy going. For people who hate dentists, I suggest visiting Parkstone Dental in Sherwood Park. Dr. Jefferies will change your attitude and make you feel at ease when laying in the dentist chair. His clinic is amazing. The design and aesthetics also give you the relaxing feeling you desire. The support staff are also accommodating for those with jitters. But there is one aspect of Parkstone Dental and Dr. Jefferies that I really want to emphasize. He is fantastic with kids. Both my boys have seen him and had amazing experiences. He has a way of talking with children to make them feel at ease that you don't see many Dentists able to do. I think it's his great sense of humour and youthful personality that does the trick. Nonetheless, I suggest yo bring your children to see Dr. Jefferies if you have a child who is nervous or scared of the dentist.

So impressed with Dr. Jeffries. I had an amazing dentist for over 30 years (Dr.Rick Beauchamp ). I…read morenever thought I would find another one quite like him. Well I did in Dr. Jeffries. I was impressed with dr. Jeffries from our first meeting. A very personable young man that made you feel so comfortable. And he has the latest dental equipment, and lab to minimize second visits for many teeth work. The entire staff from the dental hygienists to the front desk were equally amazing.

Went back to see the hygienist and get a routine scale. Same great service. Tina makes you feel…read morewelcome and comfortable. She is knowledgable and offers advise if needed. Her space is clean, well laid out and has all the same luxuries that Dr Scarsellone has, TV on the ceiling, hi-tech equipment and inviting space. I love coming to the dentist as it's the only place I get to watch trashy TV. It's great to know I'm in good hands here and my family are too.

Ever since I can remember I have hated and dreaded going to the dentist, just the thought of the…read moredentist made me cringe. Then I found Dr. Scarsellone- he is truly amazing! My entire family now sees him and thinks very highly of him. I had the normal teeth issues- cavities, root canals and crowns and from day one he was truly kind and caring. Very sensitive to if you are in any pain and what is most comfortable for you. Genuine man. He will give you the options for what is available to you and for your problem. the pros and cons and a rough price estimate and most importantly not rush you to make any decision in the moment. I personally had to have quit a bit of work done and he was patient with me and made me very comfortable just taking care of one thing at a time. Another bit of information- My brother was the same, not keen on going to the dentist, had horrible horrible pain and finally he looked like a chipmunk- his infections were SOOO BAD- he made an appointment to see Dr. Scarsellone and never looked back...It was actually scary for awhile because his infection was so bad, he had to go to the hospital for IV antibiotics for a week 3 times a day because regular pills would not help. His gum line was swollen over his actual teeth...but put into the hands of Dr. Scarsellone he was taken care of patiently. Dr. Scarsellone took it one step at a time and made sure he got better and his teeth back under control. My brother now raves about him!!! Most people ask how the dental hygienists are...Again not my favourite thing to do- but I do go and they are very good as well. Sharon has been super to me. The receptionist is wicked- will help you make sure your work and appointments are spaced out correctly so that you can maximize your benefits. I can't say enough about the staff in this office and especially Dr. Scarsellone. Way to go Terrace Heights Dental.

Stay away from this dentist office. I had been using them for 3 years without any issue. I had to…read morecancel an appointment giving the dental office 15 hours notice because I was rushed to the hospital with a life threatening health emergency. I was told via text message that I will no long be able to make an appointment because I didn't give them 24 hours notice for the cancelation. There are plenty of dental offices in the area. I would suggest people use them 1st or go to the emergency dental center for compassionate dental care. Again Stay away from this dental office. They don't treat people with disabilities with anything close to respect.

I have been coming to this dental clinic for a number of years since my previous dentist decided to…read moremove to the States. My family had been coming here and recommended it. Not everyone enjoys the dentist but I actually like it. The reason being is I like my dentist and her staff. I don't really enjoy practically laying down with my mouth open, with saw like sounds coming from it but there are tvs to distract you from all the noise. The dentists also speak Cantonese which is good for people who are more comfortable conversing in this language. Through the years there have been some new staff, which haven't been as good as some of the longer staff, and I wished they didn't do work on my teeth. I really appreciated when I didn't have health coverage that they took this into consideration. It's always nice to receive a toothbrush and floss when you leave, although I prefer choosing a toy from the treasure box just like when I was a kid. I will keep coming back as long as the dentists and long time staff continue to work here.

I had a loose tooth extracted yesterday and I am still amazed that I always almost fall asleep. I…read morenever experience any sort of pain on any visit for cleaning or from yesterday's appointment. DR. Kristina Mckenzie is an amazing Dentist that always greets me with her beautiful smile! As for cleaning Dana Rocks! Also a big shoutout to Meagan and Nicole for moving appointments very quickly and Thanks to Nicole for checking up on me today after tooth extraction. Darcy F.

I was on the hunt for a new dentist and noticed this office right across the street from where I…read morework. So, after checking a few reviews, I decided to take the plunge and book myself in. Unfortunately, I was calling right before spring break, so I had to wait a couple of weeks before I could get in... but they also put me on the cancellation list and I was able to get in a little sooner than expected. I love everything about this office. The front end staff are incredibly friendly, and the atmosphere is really warm and welcoming. I love the water feature in the waiting room... it's very calming. Sadly for me, it has been a couple of years since I've been to the dentist. After a bad experience with the last office, I just couldn't bring myself to go. Neither the dentist or the hygienist made me feel bad for not going in. In fact, the hygienist (who was very careful to remain professional and not bad mouth another dentist office) said she can actually understand why I was hesitant to go back. Anyway... all the staff were very respectful and made me genuinely want to go back to the dentist. The hygienist (Jodi - she's lovely) froze my mouth for the cleaning because I had a major amount of sensitivity and was having a hard time with the pain. She also split it up into two visits so it wasn't so daunting all at once. It was a great experience, and I'll be back!

Most people dread coming to the dentist but not for me. I've been coming here for a little over 5…read moreyears. My sister first referred me and now our entire family is coming here! My boyfriend also just booked his first appointment here! Dr.Minato's staff make you feel welcomed and cared for. It's like coming to visit old friends with how personable, friendly and attentive they are to their clients. My dental hygienist Rosa remembers my stories from my previous visits! She's always so nice! The facility is clean and modern. Each dentist chair has an overhead flat screen tv, so you can watch your favorite shows while getting work done. The atmosphere is very relaxed. You can tell that the staff enjoy what they do and have fun working together! That totally contributes to allowing a client to have a positive experience. Dr.Minato and his team are THE BEST! Hands down the best dentist office I've ever been to! If you're looking for a dentist in the North side of Edmonton, come see Dr.Minato! I highly recommend it!

I recommend this clinic to everyone, I come from Ukraine the city of Kharkov. I was working in…read moreEdmonton at a factory with 80 Ukrainians and I heard the reviews about the clinics in Edmonton (they were bad reviews). I heard a good review about this clinic and immediately called and made an appointment. Me and my friend Petro we went to this clinic two times and got very good service and quality. We are very surprised and we recommend to our friends and to you. The manager Oxana is the best person and she is professional as the doctor who did our teeth. She was very helpful with translations and not only that, but she was very attentive and punctual. She is the most professional I have seen in a long time. I'm very glad that I came to this particular clinic and I got quality care and didn't have to redo anything. I had fillings and cleaning, by the way cleaning is different to what they do in Europe but it went very well. I want to say a huge thank you to my medical team and especially to Oxana. You have no idea how happy I am. Good luck and happiness to all of you , . 80- ( ). . , . . Oxana . , . , . . , , . . .

So your looking for a place to get your children's teeth done eh? Well look no further than here…read more Why you ask? Well for one thing it has plenty of toys to distract your kids, a wide open area, and video games area for them as well. What the heck? Even in my days I didn't have that kind of luxury. The only thing I was looking forward to was taking a toy home after my teeth got done. Which they kept all the toys in a box and you could select one or in my case a few more, ahaha. Anyways, back to the point, children seem to feel happy here. Not much whining or crying and staff seems to be kid friendly for the children. If it's he first time for your kid to get teeth done, then obviously expect crying while you sit with them. Waiting area is quite comfy, tv plays cartoons for kids. It's like a playpen for the little ones. Parking here is moderately big, other stores next to it. Recommended for children to have their teeth cleaned, and to distract them.

From the owner: At City Orthodontics & Pediatric Dentistry, we strive to provide a fun and comfortable setting for…read moreboth kids and parents. Contact us in Edmonton to book an appointment!