Charles did an excellent job! He was very punctual and went above and beyond on the service! Thank…read moreyou very much! We were really impressed!

Charles was here promptly on time. He cleaned a sectional and 2 area rugs. Very friendly with…read morereasonable pricing. I have used him before. He does a very thorough job.

The two men who picked up the rug for cleaning were extremely professional. Their estimate was…read morespot on. It's expensive to clean a hand made rug so I expected that. When returned, the rug has never looked better. It has its shine and fluff back. It looks fabulous! Will definitely hire them again.

I called them twice. Once to get some consult on a very old persian rug I wantted to buy and…read morerepair. They patiently gave me some advice and potential fixes to fix the rug. The second time, I had two rugs for repair and washing. Their picked them up in same day, two weeks later they return them. I honestly did not expect them to be able to fix them. The repair was awsome!

I've used this company several times and have always been pleased with the results. Floyd never…read morehurries through the jub but takes his time - usually four hours - at my condo and the end results are always very good, particularly considering that some of the carpet is old and not the easiest to clean. Their pricing is very competitive and I feel the quotations given are quite fair. I would recommend that any potential customer give them an opportunity to clean their carpeting as I feel they would be as pleased as I have been with their work. Eric J.

We used Fiber Pro carpet cleaners at the recommendation of a friend. We have a new house, 2 years…read moreold, but have 2 kids and dog - hence a lot of stains. We were most concerned with the pet urine stains that were all over the house. We chose Fiber Pro because it is a small family business. The owner, Floyd, does the cleaning and his wife, Melody, is the customer service rep. From the first call, they were professional, thorough, and friendly. She took time to ask questions about our house and needs. When we were scheduled to clean our house, it just happened to be the week of the cold front (20 degrees in Houston)! Melody called back to reschedule because the hot water hoses would not work properly in cold weather. She said they did not want to do a job if it could not be done correctly. We rescheduled for today and Floyd was here 15 min before schedule. He took his time - it took 4 hours for 4 rooms - and did an excellent job. He vacuums first (some places skip this step), then sprayed and used steaming hot water to clean. He grooms the carpet as well and it now looks like new again. We were going to replace the carpets due to the stains, but now it is so nice that we could go several years before replacing. I would highly recommend them. Prices are a bit more than the larger companies, but you get what you pay for and it is a great, personal job. He even did the hallways. We will use them again.

Not all carpet cleaning companies are equal. Some use portable carpet cleaning machines (similar…read moreto what can be rented at select grocery stores), others use inferior equipment, and many simply don't know what they're doing. Photo Finish Janitorial and Carpet Cleaning is the exception. They are phenomenal! In college, I cleaned carpets - during the summer - using a truck-mounted steam cleaner. I know what good equipment and service looks like. Portable units are trash, and don't come close to the superior suction of a truck-mounted unit, nor can they generate the heat (approx. 180 degrees Fahrenheit) that is needed to properly steam clean carpets. Steve Brown, owner, demonstrated flexibility by scheduling a same day carpet cleaning appointment for me. He was punctual and did an outstanding job on my berber carpeted stairs. The ability to suction up the excess water, so that you're not left with over-saturated carpet and padding is an art that takes time and experience. Mr. Brown rose to the occasion. This was my first experience with the Company, and the beginning of a long-term customer relationship. I enthusiastically recommend Photo Finish Janitorial. Looking forward to the next appointment: Steam cleaning the carpet in my vehicles.

To owner9/15/26: The floors are brand new they were just installed August 2026. I even sent a copy…read moreof the receipt to you. I only requested the stairs damaged to be replaced. I even updated the post because my floor guy was able to salvage 2 of the 7 stairs. Mind you it's 14 stairs total I just replace along with other items. Which I have since replaced again for the 2nd time out of pocket. Your exact words "I m not paying for something I can do myself". That's fine but I will use the guy that did my floors I don't want you or your team touching anything else in my home. This has been the worst experience with a contractor this far. It's not about the money at this point it's the principle of poor customer service. Mind you this $400 worth of damages. Which again I have re-paid/replaced. The damages your team caused ment more time and money to replace. Your disgusting argumentative nature and tone is noted in your post. Your lack of decorum is further noted for other customers to see. Professionalism is key!

The property management company I work for has always used pro choice carpet cleaning services for…read moreyears now and I finally gave them a try and called them out to my home. They came out with great service I'm used to seeing. The guys are great and very friendly, same with scheduling staff. Will definitely be calling them for next time.

Called for a first morning appointment to clean five rugs. The employee couldn't explain whether I…read morecould have a 1st morning appointment and said I'd have to wait until the day before to find out despite being willing to schedule weeks out. Then I asked for a quote. She said she couldn't give me a quote. So I asked for a rough estimate. 100$? 500$? She didn't know, but said she's call me back. I waited 1.5 days and no phone call so I called again. Another lady said she'd get a quote and would call me back. She actually called back in 10 minutes and let me know that they don't clean "that type of carpet." I clarified that she was saying they don't clean rugs and she said yes. On to the next one...

Extreme Air Duct was amazing. Sam and his crew were very professional, courteous and Sam educated…read moreme on my dryer vent, which I had no knowledge on the importance on keeping it clean. I highly recommend Extreme to anyone who needs their dryer duct cleaned, a/c duct cleaned or any other service they provide. The entire company provided me with excellence, professionalism and great customer service from the receptionist to the crew members.

Great carpet cleaning service! They were professional, friendly, and did an amazing job removing…read morestains and making the carpets look fresh and clean again. Very happy with the results and would definitely recommend them.

Very professional and courteous. The customer service is outstanding & the results of their work…read moregreat. Best team! Had my carpets cleaned & I am extremely pleased. Support this company! they are very flexible & will work with your schedule. I will be using them for my next home renovation projects. Thank you!

I have a dog and light carpets so thank heavens for Citywide! I have been using them for years and…read morethey keep my carpets looking great. They are always professional, prompt and perform a quality service.

My pipes burst 6 months a part and I hired Citywide Restoration to do the cleanup. Both times, they…read moredid an excellent job. The owner really knows how to run a business and take care of the customer. Allen is the owner and takes time to visit the site daily to ensure that everything is being serviced as it should. The team is super neat and always cleans up behind themselves. Most recently, I've had to use this company two more times for a tub that overflowed and for a leaking toilet and again they overdelivered. There is so much that I can say about this company, but for now, I'd highly recommend that you check them out for yourself.