I brought in a shirt for a button restoration and cleaning. She said it would be ready Monday. I…read moreleft my phone number and was told I would be called with updates. Not only was the shirt not reported it was not cleaned either. I got a call the shirt was ready to pickup, with NOTHING DONE TO IT. Additionally the worker laughed and pointed at me when I was visibly shocked. I'm still shocked this is how a business operates. They didn't even clean it. Crazy.

Great dry cleaning option! Fast and polite! They took great…read morecare of my husband's suits and dress shirts!

My son came in for the day and needed a coat repaired. Cynthia fit this alteration into her busy…read moreday. She made his coat look like new. Thank you, Cynthia!

I was in need of having some patches placed on my EMS after hours jumpsuit. This was the only place…read moreI'd found in the area, so I decided to try them out. I understand being busy and of course the need to wait, however, I was told it would take a month to sew on one patch, and add Velcro in two other places for a whopping $100. Which I thought was pretty steep, but they had the monopoly, unless I decided to go out of town. So, after receiving it back, initially, everything looked good, well, until I had to put it on. The arm side where the Velcro was added, isn't lined up with the crease of the arm. Had the Velcro been one solid piece, this would not be an issue, however, it's 2 small strips, with one being so far back that the patch is off center. So now, in a conundrum. If I return to have it fixed, not sure how long that would be expected to take. I prefer looking somewhat professional when entering someone's home in a time of need, but now, I have an expensive jumpsuit that just hangs in my closet unused.

This place re did a zipper on a coat 5-8 years ago for $85. High but was good work. Today I asked…read moreher to put a 1" x 3" patch on a jacket and she was going to charge me $45 and it would take a week. I went 3 miles up the road and got it done instantly for $15 Your customer service is weak, your return times a horrible Can't support a business that doesn't want your business. Trash!

The woman at the counter is super rude..and has caused me not to return to this business…read more This was my second time experience with this company, I was recommended through a friend of mine who stated they were quick and efficient. I had a dress dry cleaned which cost me a total of $50.06 after tax. My first time experience was the same as my second. This woman had a very mean mug on her face ... she asked me questions I didn't know the answer too as I'm not familiar with clothing products & how they're supposed to be washed and became frustrated with me. I decided that it would be best to leave the dress there as I needed it for an event the following weekend. Upon pickup I was greeted by a different woman who was much more bubbly, kind, and made me feel like a welcome customer. I paid, analyzed the dress and was super happy. I decided to leave the bad taste of the woman behind as I understand people have their days.. I went in again as I needed two shirts dry cleaned.. I was again greeted by the woman with the mug on her face, I kindly asked how much it would cost me to have the shirts dry cleaned and she told me $28 a piece, I was fine with that but she was demanding that I now pay upfront... (I was in a different car so I didn't have my wallet - fully aware that's my fault.) I began to mention how I had just recently gotten dress dry cleaned and that I could pay upon pickup and she because super aggressive stating that if "I can't afford to pay now there will be no service." I kindly grabbed my shirts and left. I had no problem running home grabbing my wallet and returning but after being spoken too like that I decided I didn't wanna spend my money here again. It saddens me that all it takes is one bad apple to ruin the whole experience.

Elaine did a great job hemming two dresses for me (one of which was layered) and taking in another…read moreto complement my shape more -- and she did it all in a week, even though I had budgeted nearly two, which was amazing. Yes, my dresses smelled a bit like cigarette smoke when I picked them up, but after airing them out for a day, spraying them with a mix of vodka and water, and then steaming them, they're odor free -- so I personally was okay with this. Elaine's prices were incredibly fair, her work was pristine, and she was extremely timely, so I'd recommend her and would work with her again if I ever find myself w more tailoring needs!

If I was writing this review purely based on the alterations, timeliness and affordable pricing, I…read morewould give it 5 stars. I was in desperate need of quick alterations at the last second to a bridesmaid dress. Elaine completely delivered on that promise, having the dress completed at the most reasonable price I've ever seen for alterations and did a great job, too. Unfortunately, the address listed on this Yelp profile is not the address where I dropped off my dress. I was asked to bring my dress to her house, and I didn't realize until I arrived that the house smelled strongly of cigarette smoke. I went ahead and left my dress, assuming she had a way to make sure that smell didn't get on the dress - she has a 5 star rating after all! I was wrong. When I picked it up, I quickly realized I was going to have to get my dress dry cleaned to remove the smell. I'm disappointed because her prices are amazing, but I can't handle the smoke smell .

I read multiple reviews of countless alterations companies before deciding to work with Tailor…read moreMaid. I even spoke with bridal boutiques to see who recommended for alterations. It was clear that Tailor Maid had an impeccable reputation. When I reached out to them for a quote, I also sent videos and photographs of my dress. They responded with a short list of anticipated alterations and associated costs. In the final cost, there were no surprises- everything very closely reflected their anticipated quote. Their appointment scheduling process was easy and flexible. I have an incredibly Inflexible work schedule with sometimes unpredictable hours. They were willing to work with me in order to help me make fitting appointments. They had a great eye when it came to needed changes, suggestions and did their best to keep cost in mind (which I always appreciate!). They were able to make the alterations quickly so that I didn't have a single stressor when it came to my dress. It looked absolutely gorgeous and fit like a glove when I made it to my wedding day!

I had the bridal horror story of having the wrong dress come in to the bridal shop, only getting my…read morecorrect dress 3 weeks before the ceremony (that was out of state). And it needed alterations! I was so lucky to get in touch with Tailor Maid ATX, who fit me in just a day later, rushed the alterations, and made my complex applique dress fit me perfectly. They hemmed it and took it in on the side, and it looked as if it had been designed that way from the start. I could not be happier with their level of customer service, friendliness, and sheer expertise with a dress others might not have taken on. I would absolutely recommend using them to anyone in need of high quality work.

John from Sewing Machine Maintenance and Repair did a wonderful job fixing my flatbed machine. He…read morewas kind, patient, and very considerate the entire time he was here. He explained what was wrong in a way I could understand and had everything working smoothly again in no time. It's been running perfectly ever since. I'm very grateful for his help and highly recommend him.

The problem that I sent my 50-yr-old Kenmore machine in for, a very-tight flywheel, wasn't…read morerepaired. I called, and he agreed to look at it again at my request, but said that he didn't know what else could be done. He said that he deep oiled it, and that it was stitching well. I knew the latter, and had just oiled it myself. I'm disappointed. I can barely turn it with my 71-yr-old arm. $165, and we took it out of the cabinet, took it to his home, and picked it back up ourselves.

I used this place for alterations. They charged me so much less than other places quoted me and did…read morean absolute fantastic job! They also altered my fiancé's suits and shirts. The work was fast, flawless, and we will definitely use them again. The dry cleaning was more pricey than I would have liked but that doesn't deter me from going back. I'm always self conscious of my lack of Spanish and being Latina and they didn't make me feel any different. Thank you again ladies!

Diana was pure joy to work with, not only did she help me walk in and schedule an appointment. She…read moretook care of me . Diana found my dream dress and made sure it was everything I wanted. Would highly recommend working with her if you walk in looking for something special even if it's last minute

We purchased our daughter's Quinceanera dress here. The ladies are all very friendly and helpful…read more There is a great choice of dresses to try on and they always had new ones when we went in. They also have petticoats with bra-like fasteners that are available to buy or rent which my daughter found more comfortable than the traditional draw-string hoop skirt. They also have a great choice of quality tiaras. I definitely recommend them!

Copitzy, the owner, will get you the exact dress you want, even if it's not at the store. As long…read moreas you tell her about 4 months ahead of time, she'll order your choice from the designer. Her dresses are all made in Mexico and come from the most coveted designers.