Took my puppy in for a emergency visit. Test ended up positive for parvo. The staff and…read moreveterinarian were so kind and informative on how to take care of him. he is now fully recovered

The staff and Veterinarian are so nice and take excellent care of our animals. They don't require…read moreappointments for general care and that makes it easy on our changing schedules.

BEST grooming in town. I've been using them since the late 90's. Resa goes out of her way to do…read morethe best job every time.

We have been using Resa to groom our Schnauzers for over 15 years, through 4 different dogs. Until…read moretoday we have been satisfied with the service and care. Today was far from good. It is true that we went longer between grooming this time and Charli was a little rough. When we took her in this morning we told them we wanted a winter cut. I called at 4:00 to check on her status And they said she's on Resa's table now and she's going to have to take her skirt down a "little" short because she because has some mats. They called 14 minutes later and said she was ready. We went to pick her up and she was a total whack job. Her beard looked like it had been cut with a dull knife, she had long tufts of hair on her body sticking out, around her tail is left long as well. It looked like they took the clippers and shaved her head to toe, but skipped a bunch, trimmed her nails and charged us $80 for simple haircut that was supposed to be a grooming, that couldn't have taken more than 15 minutes. We started home with her and just really started looking at how bad it was, so we turned around and went back to talk to Resa. I pointed out the unevenness of the cut and told her it was not an $80 haircut. She said, she's the hardest schnauzer we've ever brought her. She's been grooming her for 3 years and that's the first time that's ever been mentioned. Then she said I can fix that, and proceeded to cut her even shorter. I told her to stop making it shorter, again said this is NOT an $80 haircut, reiterated that we had requested a winter cut. All I got was she was hard. This experience was bad enough that we will not recommend her and we will not be going back.

We just adopted our kitten from the Midland Humane Coalition, located inside PetSmart…read more All the workers at this establishment were WONDERFUL. Very friendly and helpful. The process for adopting an animal was a bit more involved than I would have thought BUT they want to make sure the pet and family are the right fit for each other. With our kitty, we had a 2-week trial period "just in case". Luckily we had NO issues during our trial and decided to go through with the actual adoption. The fee to adopt a cat is $110. This covered the cost of vaccines and the spay/neuter surgery. We LOVE our new family member! Highly recommend getting a pet from the MHC.

I wish I could rate better but I just can't. I absolutely adored the vet I saw today but the…read morepricing was absolutely ridiculous. $216 for an ear infection and that's with first responder discount. There were charges for technician fee and disposal fee for the stuff from cleaning dogs ear. I asked how do I know this stuff even occurred though because you took my dog to another room. They just stated sorry we have to apply a technician fee because mostly always they have to hold the dog. The vet couldn't express how well mannered my dog was while she was cleaning her ear and checking her. And I would have done a deep cleaning myself on her ear if I had been told before the charge associated with that and the fee of throwing stuff away. I unfortunately will not be able to even return probably for my follow up because of the cost. I hate this so much because I have always really liked them and Dr. Miller for years. They actually have a picture of my grand dog in the lobby from a contest many years ago where she ended up being featured in their calendar. Vet I would recommend for sure but absolutely not the pricing you will be charged. It's so sad when you can no longer afford the great care they provide.

Animal Clinic and Hospital…read more I went in to Animal Clinic and Hospital on Andrews on a Friday to get all three of my dogs shots. I asked to also get the rattlesnake shot. When I made the appointment they said no problem. When I get there the vet tells me I can't get their regular shots and the rattlesnake shot on the same day. It's not convenient, but I felt the vet had my dogs well being in mind. No problem, the vet said come back Monday and you don't even need an appointment. I pre paid for the shots and came back the following Monday. When I get there they tell me that I did pre pay for the shots, but there is also a $32.98 technician charge per dog and a $12.50 medical waste charge per dog. Can you believe that, $135 to give three shots I had already paid $100 for. I am definitely looking for a new vet.

DO NOT GO HERE! This…read moredeserves a 0-star. I have an outdoor cat I had rescued & when I came in to inquire over her getting spayed/get her first shots, I had explicitly requested she be kept for a few days after surgery. I even offered to supply my own cat food for her. She had a litter of kittens 12 weeks prior & had been hounded by 3 additional stray/abandoned kittens that were pestering her for milk in addition to her own litter. The days of 2025's summer have been hot & I did not want her stress-tested more than once after my attempt to do the right thing. She's an adorable, sweet girl that I had built a special bond with after rescuing her from an empty/derelict trash can & had been starving to death for days. She was obviously not prone to being caged nor being brought into a vet. I knew I had just 1 shot at getting her taken care of. All the ladies & the manager in the front had agreed a week prior to keep her for a few days so that everything would be done at once, traumatize her less & allow her to heal up before returning home. I arduously managed to cage her that morning & bring her in. I was amidst verbally confirming everything in the office upon dropoff when the manager decided to change her mind, calling her "feral" & unmanageable (she hadn't even looked at her yet) & would need to leave the same day. (Feral cats don't come when called on command so she was obviously acting highly inappropriate with a bias against my cat...) Not only did the manager end up lying to me with a reneged agreement, they put me in a tough spot of normally rejecting inappropriate business practices in lieu of not traumatizing my cat further in a worthless waste of trust & time spent. I felt forced & reluctantly left her there for the procedure. I returned home to research the clinic only to find it one of THE worst veterinary businesses in all of Midland via Yelp. When returning for pickup, the lady at the front quietly pushed paperwork to me, refusing to discuss the details of her operation or small talk niceties. I had spent that entire day mortified & worried for her safety as it is to add additional insult to their injuries, charging me nearly $800 for the 'work.' That is $500 more than the average cost. Now, I am completely riddled with worry that their tawdry business ethics & bigoted behavior translates into shoddy surgery so I will have to painfully strategize another visit to a better, more appropriately researched veterinarian establishment for a follow up to ensure they didn't butcher my cat like they murdered my wallet. I told them I would not be taking her litter there for neuter/spaying & would not be returning. Uncaringly, they snickered on my way out the door. This is the most unprofessional, inappropriate extortion I have ever experienced & you would be forewarned to stay clear of this sketchy hole in a once-begotten strip mall. STAY AWAY.

I have taken my dogs to them since the early 2000's. They have taken care of me from adoptions and…read morerescues and even fosters. They have helped us to help our rescues have long happy lives no matter the health conditions we have found. Their staff is super friendly and they are happy to see our dogs. Our dogs easily go with them for any testing and even after a blood draw are our dogs are happy to see them. Goose has his first visit next week!

Whether it is vaccines, sick appointment or boarding, my two fur babies are always treated great…read more My two stay in daycare weekly while I work. The boarding facility has been renewed and it is a great option for people who don't want to leave their pets at home alone.

Dr. Schwab and her team have worked so hard and compassionately to get my dog well. I had an…read moreabsolutely bizarre and disturbing experience from the entire staff at Elite vet (notice that you can't leave a review anywhere for Elite vet in midland - I highly recommend keeping yourself and your pet away from that place) which sent me to the refuge of VCA, and I'm so glad that it did!! From the front desk, to the veterinarian, to the office manager, they have all been nothing but top notch professional, kind & so caring. This place offers discounts for military & seniors (and more). Someone made a comment about this place selling out to corporate.. I don't know about that, but I do know first hand they're the most effective & kind vet clinic I've been to. Thanks VCA!

Wonderful People, so helpful for my Fur babies, Wish I could win the lottery, they sure get a lot…read moremore help.''' CWO Ian M. Garland

I have been there a few times. Every time I have went I ask for the pay what you can afford. We…read morehave alot of animals and not alot of money. The people there act like it's very inconvenient to pay that way. Like you are a problem for doing that. I thought they were there to help make treatment affordable. Today I was shamed for paying what I could afford on flea and tick medicine. Which wasn't much. So in other words I guess they would rather your animals suffer than to ask for help. I would like to know what is exceptable to be able to afford their help. Because obviously what I had was not good enough. I will never go back there. That is no way to treat someone who needs help