We've been taking our dog to Lone Tree Animal Care Center for the past couple of years, and our experience has consistently been positive -- especially with Dr. Emily. Our dog is very fearful at the vet, and Dr. Emily handles him with so much patience and intention. She actually sits down on the floor with him to help him feel safe, which says a lot about how she approaches care. It never feels rushed or clinical in a cold way -- it feels thoughtful. I also really appreciate the small details, like writing each animal's name on the check-in board. It's such a simple touch, but it makes the whole visit feel more personal. Pricing has been about average compared to other clinics in the area, and scheduling appointments is usually straightforward and easy. If you have an anxious pet and want a team that takes the time to make them comfortable, this is a great place to consider. read more

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I'm really sad that I have to write this review. I've taken my dog to Lone Tree for about a year now and they had always been great. I don't know what changed, but about a month ago my dog started having some issues and they offered to send me estimates for different options for him. I never received these estimates. I reached out asked them for these estimates 6 total times over call, text and even in person and never received them. In the meantime my dog's condition has significantly gotten worse- which I had repeatedly told them when asking for the estimates. Fast forward to now, i've called them several times to ask for the estimate, and now to get his records so I can take him to a different vet. They won't answer any of my phone calls. I left a voicemail asking for his records and explaining that I am going to have to take him to a new vet because of their lack of communication. They finally sent me his records, but didn't acknowledge anything I had said in the voicemail. I honestly have no idea what I did to deserve them essentially ghosting me, but I am so so disappointed because I really did like them as my vet. read more

We take our cat here. Staff is usually pretty nice. They stay booked and busy for sure so if you need to take your animal in check their calendar in advance for sure. read more

I feel super lucky to have found Lone Tree. My sweet 12 year old cat was clearly in pain and lethargic. I emailed Lone Tree and the let me know I could brig her in for a drop off appointment. Everyone I met was so kind and attentive. My cat is now on the mend, and I felt like the exam and med prices were VERY fair in comparison to many places in Omaha. Additionally, I emailed a question about her recovery and received a quick reply with an answer and also a phone number to text directly with questions. Great care and customer service! read more

Lone Tree Animal Care Center - Veterinarians Near Me - Omaha, Nebraska

My dog is dog reactive and so I take him here to get his nails trimmed. The staff is very helpful and makes me feel comfortable. Tyson is relaxing more and more with each visit and loves all the peanut butter they give him! read more

Lone Tree Animal Care Center - Sign - Veterinarians Near Me - Omaha, Nebraska

I have seen Dr Emily for over 6 years. She has always made us feel so comfortable and treats my dogs, Diesel & Kona, as if they were her own. This past week Diesel ate some kind of toy & had to have surgery along with a 3 night hospitalization stay. Dr Emily & her staff went above & beyond to make us feel comfortable throughout the whole process by texting us pictures, calling us, and letting us come visit. Ava even came out to my car to help me get Diesel into the office. Lone tree Animal Care Center does such an amazing job communicating, making you feel welcome, and fitting you in to their busy schedule! We are so thankful for them and so thankful to have Diesel back home! read more

Lone Tree Animal Care Center - Veterinarians Near Me - Omaha, Nebraska

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Absolutely amazing, Dr Emily trimmed my bunnys teeth, they look amazing and the price was so affordable, definitely going to be my go to vet for all my pets read more

Lone Tree Animal Care Center - Marcy - Veterinarians Near Me - Omaha, Nebraska

Great group of people and animal lovers here. Dr. Pumphrey, a relief vet, at first, then Dr. Whitehouse, and their excellent technician, Chelsey. Their staff is wonderful as well. Chloe, our 18yr. old female cat, who's a yeller, and persnickety, really warmed up to Dr. Whitehouse, eventually lounging on the counter, eating snacks & cheese spread. Dr. Whitehouse gave Chloe a kiss on the head before leaving the office, which I really liked seeing. read more

I recently had to put my 17.5 year old beagle down. The staff was very compassionate and made the difficult process as seamless as possible. They made sure we were comfortable and gave me all the time I needed to say goodbye. read more

I dropped my dog off for a drop-off appointment at 8:40am and did not get a call that he was ready until 4:30pm. I tried calling in the afternoon to check on my dog and was sent to voicemail several times and never got a call back. I was also charged for a $40 medication that I never received and called for a refund and never received one. read more

Dr Emily and the staff at Lone Tree are fantastic. I had just moved here from another state and my friend recommended her for my pups neuter. He had complications from healing and she was very caring and attentive to his needs and did not charge follow visits when I had to bring him in to check on his progress. I like that you can text them for appointments as well or if you have basic pet questions/concerns addressed. She and he staff are super affectionate with your pet and you can tell they all love what they do! read more

.It is almost a year now (March 9, 2020) when Dr. Emily helped me say goodbye to my girl, Isabella Rose, who was loved for 16 years. Dr Emily had been caring for her in her declining years and through 2 strokes. I've never met such a compassionate Dr who treated Issie like the special pet she was. Dr Emily was always on the floor to examine her and looked into her eyes In the thorough and loving exam. There was no question who I wanted to care for my new puppy, Martha Grace (Gracie). And once again Dr Emily is on the floor for Gracie to lick and hug her! It's like Gracie knew we had hit the jackpot with the best Vet ever! read more

We needed to find a vet closer to home for my 7 year old pup. Dr. Emily was recommended to us by a friend. She was polite, thorough, and patient with an anxious pup and a nervous owner. By the end of the visit we were very comfortable with the clinic! Her prices are very fair. I highly recommend Lone Tree Animal Care Center for your furry family members! read more

Dr. Emily is the vet you can trust your pet babies with!!! She is considerate of time, works with a welcoming staff, truly listens to your concerns, and spews out love and compassion to all the animals. What more could you desire?? We are fortunate to have found her. read more

Dr. Emily has seen my pets for almost 8 years now. So happy to have her in the downtown area! She is the kindest soul. My dogs, cats and guinea pigs love her. read more

I visited Lone Tree as a recommendation and I can not say enough good things about them. They really do go above and beyond for your pets, you can text if needed, and are so welcoming and helpful. They also are great price wise and only charge for what is needed. read more

I recently had to have my 18-year-old kitty put to sleep. I could not have asked for a more kind and caring experience. It's never easy, but Dr. Emily and her staff made this is easy as it could be. read more

Our cats and dogs have been with Dr. Emily for over a decade and we wouldn't want to receive care from anyone else - her passion for being a veterinarian shines through by the gentleness and high quality care that she provides. Our elder dog has a highly complex medical issue and Dr. Emily is always brainstorming and provides us with multiple options and/or solutions - all of this at very reasonable cost. Dr. Emily stays up-to-date on the most current evidence based practices, her clinic provides fear-free services and her online pharmacy is an added bonus for us as we live a distance away. I can't say enough good things about Dr. Emily and Lone Tree - give them a chance and this will be your place for life. read more