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    Urgent Pet Care West

    3.3 (51 reviews)
    Closed 8:00 am - 12:00 AM (Next day)
    Updated 2 months ago

    Services - Urgent Pet Care West

    Euthanasia

    Mass or tumor removal

    Pet physical or wellness exam

    Urgent Pet Care West Photos

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    Julie B.

    I totally agree Dixie was in bad shape when I picked him up. i believe Dixies health deteriorated after catheter was removed. prematurely at midnight. Seriously, it could have been left in until the following day at least.My Vet said that he could survive with bladder stones and he would operate in 2 weeks. The only conversation I had with Kayla lasted 5 min when I first arrived, then when she called to say she was removing the catheter at Midnight. I think she was punishing me for not paying more money, I wished she would have just asked for more money. I do not have credit but I can borrow from my Aunt or sell stocks, it takes a couple days to process. I am debt free, I own my home and cars. i could not write a check for more than I had in my bank account. I paid off my College loans, had a successful business in AZ for twenty five years. I got into trouble with credit, cut up my cards. I guess I should have dressed better so I wouldn't be treated like a low life. Pixie, (Dixie's twin brother) and I are miserable , so very sad! I know there are some kind and compassionate people that work at Urgent care. I brought my aunts sick cat there last year. Had a good experience, one on one talk with Vet, not the tag team I experienced. I have researched Dixie's condition, events that took place, malpractice. I have a right to his records, I am compiling evidence to support my case to submit to Nebraska State Board of VeterinarIans .

    Chad B.

    Our dogs got in a scuffle over food and one hurt his eye. Being Sunday our vet was closed. We rushed our dog to the urgent care to look at his blood pooled eye. Even though they were very busy, the staff was honest with wait times and it didn't take too long to be seen. Both the nurse and the vet were personable to us and more importantly to our dog. They treated us as if we were the only patient they had seen. The vet even got down on my dogs level instead of putting him up on the table. We got the meds we needed and followed the recommendation to follow up with our vet that week. I'm happy to say my dog is fully recovered and as much as I hope to never be in that situation again, it gives me piece of mind knowing that in an emergency we can get such personable quality care.

    W clinic. They really are a life saver. My boy is back on the streets from his broken leg.

    Milo Wilo snoozing it up 4 days after surgery.

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    2 months ago

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    7 months ago

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    6 months ago

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    1 year ago

    This rating is on pricing alone. They want you to pre-approve $500 for CPR. Southpaw Emergency clinic asks $50. Enough said.

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    4 years ago

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    3 years ago

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    6 years ago

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    9 years ago

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    5 years ago

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    5 years ago

    The staff is amazing and we are very pleased with care they gave our dog. Highly recommend if you need care for your pets.

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    6 years ago

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    6 years ago

    Amazing place to take your pet no matter what the issue may be!!!! Great Doctors and Staff!!! Highly Recommended!!!

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    8 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Urgent Pet Care West

    Review Highlights - Urgent Pet Care West

    They were fast, compassionate; and there when I needed them: not too many places will care for snakes..

    Mentioned in 7 reviews

    Read more highlights

    Veterinary Emergency Services - Front desk

    Veterinary Emergency Services

    (24 reviews)

    The staff here were really kind. While in the waiting room for 10-15 minutes I heard them putting…read moredown 2 dogs (people crying) and one more came in to have their dog put down. They got that person put in a room right away (good choice). They all maintained an upbeat attitude, and that would be so hard. The doctor, Margarita, was extremely thorough, she felt every part of her body, and told me what she was feeling as she did it. It was about 4 hours spent there (we did an x-ray, they had a shift change, mine was a not as urgent of a case, and the waiting room was completely packed when we left.) Two things I didn't like: she told me she was "debating on if we should hospitalize her over night to keep watch" which really wasn't necessary with the symptoms. I told her I'd much rather take her home and that was the end of it though. The second was when leaving, it was dark (9pm) a guy was looking at me really weird while I was paying then went over to his friend and talked to him then followed me out. I was letting my dog potty before getting in the car, and fumbling in my purse to get my keys out. He kept asking me questions about my dog and he did not seem like a good guy. I wouldn't turn my back to him and had to tell him 3x to have a good night so he would get away from me, and he tried to approach me again while getting in my car. The parking lot needs to be better lit and more security in place since it's a 24hr establishment it attracts a lot of odd people and I really think if I would of had my guard down he would of done something.

    I have used this emergency vet service 3 times with my old Border Collie who suffers with…read morepancreatitis. They are kind and compassionate as well as competent with diagnosis and treatment. Be patient and remember that even family physicians don't always get it right the first time.

    Millard Veterinary Clinics

    Millard Veterinary Clinics

    (21 reviews)

    Millard, West Omaha

    Coming to Millard Vet Clinics is one of the best things we ever did for our cats. They are…read moreconsummate professionals, caring, and affordable. We had tried out a few vets for our cats - a few different locations of Gentle Doctor - and we always felt they weren't caring enough, and we couldn't leave there without spending $200, minimum! But when we were recommended to try out Millard Vet Clinics, we were happy to try a place that friends and family had loved and had good experiences with. First off, I like the setup of this office a lot. Our cats get very testy when dogs are around, and Millard Vets have a separate waiting room and side for cats vs. dogs, so it's a lot less chance for them to see each other and cause a ruckus. Our first visit, we took both our cats in for their yearly shots and check-ups. Dr. Maria was so kind and understanding, especially with our older cat Conan, who is way more cantankerous than our other kitty. Gentle Doctor always wanted to put on giant gloves and hold Conan down tight to the table to examine and inoculate him, but Dr. Maria didn't want do anything like that and didn't want to traumatize him again with gloves/and restraints. Conan was still scared, though, from the previous place he went, and he was hissing and hiding under chairs and not letting anyone touch him. One of the vet techs is a literal cat whisperer, though, and could pick up Conan with no problem. It's just the way people approach him that escalates his anger/fear, and there was none of that here. Remy, our other cat, was completely fine from the jump, and let them do the check up and shots with no issue. A few days later, we noticed a bump on Remy's leg at the injection site. We went back to Millard Vet Clinics, and Dr. Sam took a look and gave us an anti inflammatory, to not start from the jump with putting him through antibiotics. She even FaceTimed me at home (my husband was at their office and I was home with our other cat), to explain everything and assure me Remy would be fine. Dr. Sam even called us the next day to ask us how Remy was doing, and we were happy to report that the swelling was already going down, and was completely gone soon after. That's just to show you that they are not so quick to throw prescriptions at things, and instead use the gentlest thing for the kitties first, before trying anything else - which I appreciate! We took Remy and Conan back recently for their annual shots and checkups, and Conan was WAY better behaved this visit. Just a little bit of hiding and one hiss, but ten times better than he had been his first time here (and every time at Gentle Doctor). Millard Veterinary Clinics, and specifically Dr. Sam and Dr. Maria are the best. I trust my cats health with them and I'm VERY protective of my cats. So I totally recommend you try them out for your fur babies and see if they are a great fit for you, as they were for us!

    Dr Maria is the face of Millard Vet for our family, and in addition to providing great care for our…read morepup, Guinness LOVES her.

    Goodrich Veterinary Clinic - Jazz-Office Manager

    Goodrich Veterinary Clinic

    (20 reviews)

    Millard, West Omaha

    It appears from other recent reviews that I am not the only long-time customer (30+ years) who is…read morevery unhappy. There is a new owner and things have changed. They are no longer open on Saturday mornings, they close early on Fridays and they no longer board. The only way that old, loyal (30+ years) customers like me, who go back to when Dr. Goodrich was there, and who stayed with the new owners a few years ago would know any of this unless they called. If the new owner wants to do business like this, I wish him/her a lot of luck. As for me, I am gone and I won't be back.

    I have been going to Goodrich since back when Dr. Goodrich owned it. He was great! The vets that…read morebought it from him were wonderful...Dr. Mongan was the most compassionate animal lover and treated all of my dogs like they were hers. Sadly, she sold the business (which I didn't realize) until I brought my dog in for a checkup). I had a 15 year old diabetic dog (5 years on same insulin, etc,) and Dr. Bremers started listing at least 6 tests she would like to do. I declined since she was a very senior dog. It felt like a money grab from the start. I left and continued ordering her insulin from Chewy until one day Dr. Bremers wouldn't approve the prescription until she came in for test to make sure it was still the correct amount...even though she was having no issues. I booked an appointment and came in for the test. I waited in the room for about 10 minutes and the sweet vet tech came in and said the Dr. Would be in and got the info to "check us in.". A few minutes the vet tech came back in and said that the vet would come in after the test and she took my dog out to take the blood draw. A few minutes later she brought her back in and we waited for the vet. The vet tech came back in and said that she didn't see a pending order from Chewy for the insulin so we talked about that and she said the vet would be in. 5 minutes later. The poor vet tech came back in and said, "the vet said she doesn't need to see you unless you have questions. She will text you results.". I was literally stunned and that poor girl looked so embarrassed. Never have I gone to a required vet appointment to NOT be seen by a vet. I vowed that day to never step foot in to see Dr. Bremers again. Fast forward a few months to my old girl reaching the end of the road. I called Goodrich to say that she needed to come in because she was having back to back seizures. It was mid week in the middle of the day. I told her the situation and that I was probably going to need to make a decision and she told me I could call the emergency vet business because there were no vets in that day. I, in fact, called my youngest dog's vet, Ridgeview Animal Hospital and said she isn't a patient of yours but could you please help me. They immediately made an appointment for her in an hour and helped me through a very painful time. I received a card from them the next day signed with a note from everyone in the office that day. Today, on her birthday, I received a card from the Arbor Day Foundation that they received a donation in her name from a vet that wasn't even hers that a tree was planted in her name in Oregon. To this day, I have not so much as received a text from my dog's own vet after my call to them that day that I was turned away. Goodrich has gone from a business that I used to refer to all of my clients and had the most caring vets. Dr. Bremers has been completely unprofessional both times I was in that clinic and it's really sad because Goodrich really had built such a great reputation to be destroyed by someone who clearly doesn't care about clients. I will pass this story along to all of my clients so that they don't experience the same lack of empathy that I did when it's a time that they really need it.

    Cottner Creek Pet Clinic

    Cottner Creek Pet Clinic

    (12 reviews)

    Millard, West Omaha

    I trust and believe in Dr. Siggers and his staff. I have been going to Best Care Pet Hospital West…read morefor many years. Dr. Siggers and his staff has helped me and my husband through the loss of one very special fur baby to the current day of our two Maltese, Maggie and Mollie. Recent visit to the office and Dr. Siggers took the time to discuss the health of our girls and to offer some help with one of my babies that is experiencing anxiety. When I walk out of the office I am confident that my girls was offered the best care they deserve. The Love Dr. Siggers has for the animals is what will keep me coming back for many years to come.

    I was in from out of town and on our drive in, our 7 year old Labrador who has had a history of…read moreseizures had another one. I was able to work with my vet back home and put her in touch with Dr. Siggers who squeezed us in at the end of his day (on Good Friday) and examined Nigel. Dr. Siggers has worked with my parents on their dogs in the past and they have always spoken highly of him, now I have an even better understanding of why. He was great. He reviewed Nigel's records and walked us through what his determinations were. It was great piece of mind knowing we were making informed decisions about his health. His care makes me want to drive to Omaha just for the dogs check-ups, etc. I must say owning a dog in Omaha is much more reasonable than in the Chicagoland area!

    The Pet Clinic

    The Pet Clinic

    (52 reviews)

    West Omaha

    Today is one of the worst days of my life. I brought my 14 year old cat Lucy Furr in for an…read moreultrasound of her abdomen. She hasn't been eating or acting herself for almost 2 weeks. Despite normal blood work, trying new foods, and giving her an appetite stimulant, nothing was working. Dr. Kluver was so kind and gentle with Lucy. The ultrasound determined that Lucy has tumors in her liver and other intestinal cancers-- she won't live much longer. We've decided to say goodbye to Lucy this upcoming weekend. I'm so grateful for Dr. Kluver for being so kind and compassionate. I tried my best to hold back tears, but I couldn't and she was so understanding and provided me with the kindest words. When someone can give you an inch of compassion on your worst day, you know they're a good person. I highly recommend this place. As I checked out, I felt I was a bit stand-offish to the receptionist and I hope she didn't think I was rude. If you read this, I apologize- I was digesting the horrible news and was in a bit of shock.

    Although the staff is nice the service from a follow-up perspective is not good at all. There is…read moreno process in place for returning phone calls when you call in for a veterinarian. My dog on two different occasions was suffering quite a bit, I asked for a vet to return my call. Never got a call back (and I am a client, not just an unknown caller). I called them multiple times and no one ever got back to me even though they knew my dog was suffering. Not a good response. Time to look for a new vet...

    Urgent Pet Care West - vet - Updated September 2026

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