Jack Johnson came out today to provide service for my ac. He arrived promptly and analyzed my ac…read moresystem to identify any issues and ensure my ac was working properly. I had an issue in the past with draining problems and was concerned about this issue. He explained everything to me about the results of his tests, and also informed me about any issues that might crop up in the future so I could be prepared for those . He also gave me advice on how I might save some money on future repairs and seasonal inspections through Parobek's maintenance plan. A very nice person who was professional, courteous and friendly- Thank- you again for a job well done!

The guys were extremely pleasant and offered help above and beyond. They were done in no time, and…read moremy water was back on with upgrades!!! Thank you!

Consistent quality work with the pricing upfront. Have used Osborn for years and they are the best.read more

Osborns plumbing is the best. They come when I really need them and stand by their repairs.read more

Found myself in a pickle when the capacitor went out. Called Blue Ribbon and they were able to…read moreschedule me in same day. Technician James came and took care of the capacitor and checked the system. Great technician!

BUYER BEWARE!!!- Blue Ribbon Cooling My AC failed just 1…read moreyear after installation, leaving us without air conditioning during 100+° weather. Despite the system still being under warranty, their emergency service line couldn't offer an opening for 10 days. That is unacceptable when you're dealing with a failed HVAC system in extreme heat. Unfortunately, that was only the beginning. I ultimately had to hire a third-party HVAC company to investigate the installation. Their assessment identified multiple serious installation issues, including: -Pinched wiring caused by improper placement, which reportedly led to my refrigerant sensor failing. -A flue pipe installation that presented a safety hazard. -An improperly installed flue motor resulting in substantial air leakage. -An apparently oversized AC unit for my home paired with an undersized plenum. After paying for what I expected to be a properly installed HVAC system, discovering these issues less than a year later is incredibly frustrating. A warranty doesn't mean much if getting service takes 10 days while your home is over 100 degrees. And if an installation leaves behind multiple potential safety and performance issues, that's even more concerning.

Thank you so much for the service man that came to moms house in Bastrop- fixed the the 1/2 bath…read moresink drain pipe then inspected all the other pipes. He did inspect other pipes because i see he emptied the products from under kitchen sink but didn't replace them- no worries I needed to organize đown there anyway:D

Josh was awesome, was quick and very knowledgeable and friendly. They communicated every step of…read morethe way, took pictures of the issues and showed us the item that was bad ( Copper pipe). Will recommend them to everyone. Doug the Plumber joined forces with Blue Ribbon Electric HVAC ( Smithville TX, Bastrop County)

We had Cannon Plumbing replace a tank water heater with a tankless type. My overall experience…read moreworking with them was pretty terrible. The owner Connley talked to me on the phone before the project, took all the information and sent me an estimate for a condensing type tankless water heater. The estimate was higher than others I had received, but a building/restoration contracting company I was working with recommended Cannon, so I took their word for it and went with them. From start to finish, the job took longer than anticipated and communication was poor. I get that tradespeople may get stuck in a job resulting in other jobs getting delayed. But I expect proactive communication to let me know when they are going to be several hours late or no show up at all. I felt like Connley and Cannon Plumbing just took my time for granted and didn't think it was important to keep me informed if they weren't going to show up. And to top it all, I discovered after the job was complete that the tankless heater model they installed was one that was several hundred dollars cheaper than the one they had indicated in the estimate as well as the final invoice at job completion. I brought it to Connley's attention in early January. He promised someone will contact me to make this right. Given my priori experience with them, I wasn't holding my breath. It's now been over 3 months, and still there has been no attempt to get this corrected. I would not recommend Cannon Plumbing to anyone.

I just moved to Bastrop and had issues with the house drains. I put in a work order to my home…read morewarranty company, and they connected me to Cannon. Within a day, the guys were at my house and cleared my drains. Although the service was not covered, I was told a price upfront, and it was very reasonable. Hands down, I now have my go-to plumbing company in Bastrop!!

Raul and his team are top notch and stand by the work and products. The most honest company I have…read morefelt with in Austin.

We've used the services of Peanut Plumbing a few times. Recently, they replaced our cast iron…read morecorroded drain pipes with schedule 40 PVC. Peanut Plumbing did an excellent job in a much shorter time than projected. Owner & Master Plumber Raul Meza, his son Trey & their incredible staff & excavators were easy & wonderful to work with & very professional, courteous & high standards of workmanship. Highly recommend Peanut Plumbing.

The men who came today were very efficient. He explained what needed to be done to improve my…read moretoilet being clogged. Also the toilet has a crack in it. Needs to be replaced. I had seen the line going across the bowl and wasn't sure if that was the problem. I'm so thankful he explained what it is. This toilet needs replacing. Going to Home Depot in the morning to choose what i want in that bathroom. Being an older woman knowing how workman take advantage of elderly people it's great having a company I trust completely. I also was thankful how quickly the men came to fix it. I called at about 3:30 and they arrived at 4:00. Incredible . I recommend Savior Service Company.

I have a mobile home, on Friday night my neighbor notified me of a leak under my home. My park…read moremanager contacted Savior Service for me. Megan called me we scheduled an appointment for Saturday morning. Jason and Angle arrived on time. I had cut the water off Friday night. When I turned the water back on a new leak showed up. I asked them to help me with another issue I had. They reviewed everything gave me a reasonable estimate. They completed the job very quickly and efficiently. I recommend this company for any plumbing issues you might have. This could have been a very difficult time for me. They made it painless. Claudette

We've had a great experience working with this vendor across our properties. Communication is…read moreclear, response times are fast, and the quality of work is consistently solid. They show up when they say they will, handle issues professionally, and take pride in what they do. As the Maintenance Manager at Smart Egg Properties, having reliable vendors makes a huge difference, and this vendor has proven they can be trusted. I would absolutely recommend them to any property management company or home owner looking for dependable service. -- Roy Maintenance Manager Smart Egg Properties

Jimmy and Tony were the dynamic duo and helped us out on two projects (one emergency and one…read morerefitting an entire house) in Bastrop. Communication was fast and clear. They were here when they said and completed both projects on time and on budget. Highly recommend.

Do NOT hire this company. Especially now…read more.. They are BANKRUPT. They're currently taking customers money and not refunding for overcharges or refunds that are due. They quoted my girlfriend $1,200 to replace a disposal. They charged her $600 for a deposit to hold the job to come sometime within a week, and within 20 minutes when I found out they tried to rip her off she called back and said she found out what it actually costs, and wanted to cancel. They gave her the runaround, and finally agreed to return the $600 deposit. The $1,200 they said it'd cost to do? Someone showed up the same day for $100 and was done in 30 minutes. From their reviews it looks like they do that to as many people as possible. They've been telling us "your refund will be processed soon" for over 2 months now. Our complaints are just given to someone they won't give us a name or number for. Some have said, "our policy is we're not allowed to give the name of our manager or put you in touch with them." Super sketchy. One employee spilled the beans and looks like Stephen Warren and Alan Torres are the ones who aren't processing people's refunds. Not sure if there's others involved or what's going on. BANKRUPTCY: Turns out, they have a habit of not paying people back. Right now they are likely ripping people off even more than usual because it looks like they are bankrupt. So not sure if they are taking as much money from people as they can before they close the doors or what's going on. See attachment. Max Hicks is the owner. Did some digging on him and it turns out he has a history of not paying people back. He looks to have dozens of lawsuits against him for money he owes people and/or other unethical behavior. Here's one of many: https://trellis.law/case/48453/d-1-gn-26-000303/prime-lodging-llc-vs-max-hicks As if that's not bad enough, they're rated "F" by the Better Business Bureau for so many complaints and non-resolutions. Gave them well over 2 months to pay back before leaving this review. They will steal your money. If they have that many lawsuits against them, imagine how many other people they've conned that didn't go through the headache of suing them. Especially right now that they are literally in bankruptcy.

Poor communication, left messages for Antonio and Loius. Never returned my calls about concerns on…read moremy water softener. Poor installs, high pricing and they use to text before arriving ( NOT ANYMORE). Have asked for complaint dept and never told.Will never use again. I will file a complaint with bbb and txdept of licensing.