BEWARE!! I purchased a Ford Fusion in April. I have had my car in the shop twice.... one for a head…read moregasket and NOW for a new fuel pump. DO NOT BUY!!

my daughter was sold a vehicle that was titled and now we are stuck with a payment for a car that…read morecan't be driven. Don't trust what he tells ya

I will buy all my vehicles from here they helped me with trade in and got me a great deal on a…read morepractically new car for a awesome price!! I recommend this dealer.

Omar was professional and understanding to my needs. He was very knowledgeable about all vehicles…read moreon the lot. The purchase was an extremely smooth transaction. Even following up with the little items and concerns was done with great care. I highly recommend buying with Omar @ Premium Auto Group!

My experience here was better than I expected…read more I came here because I needed to get my convertible roof top replaced since I recently bought a used convertible from their sister dealership in Austin called Austin Expo Cars. The top came with a torn roof and I had an agreement signed with them stating that they will replaced it with a brand new one after I bought the car. Sure enough, a few weeks later they shipped the new roof top to Uptown Imports and I was to directly coordinate with them from there on out. My main point of contact was Narius Irani, or also known as "Wally". I was apprehensive at first because I wasn't sure how well he would be able to get a hold of or how professional he would be. I had instances in the past where I would try calling other businesses three times, leave voice mails and text, and not get a reply back until a few days later (I opt not to mention who or where at this point). Wally was an exceptional person who answered all my calls and responded to voice mails promptly. He handled my (stressful) situation well by setting a solid date on when I could have the roof fixed and even scheduled for me to pick it up on a Sunday (closed). I was pleasantly surprised at the professionalism offered and would recommend contacting him for your next business. It may not seem like much, but when you have other people owing you parts and labor worth a lot of money and the only proof is a small piece of "I owe you" paper, the "unknown" factor scares you. I'm just glad I did not have to go through my company lawyer for this one! In the end, although I did not purchase a car from them, I had the pleasure of dealing with Uptown Imports. Just FYI, my roof was repaired by Joe Ram. He did a fantastic job on my convertible and put emphasis on quality. One of the straps that he was going to re-use was broken and I had it replaced at no cost. I believe others would have just re-used it.

I purchased a vehicle online from Uptown Imports after being assured by Angello that everything was…read morein good condition. However, upon receiving the car, I discovered multiple issues that were not disclosed prior to the sale. The audio system is defective, with severe distortion even at low volume. I specifically asked about the radio as it looked like it was post-factory installed. The vehicle came with only one key, which was in terrible condition (I'd rate it 7 out of 100). On top of that, the car was never detailed before it was shipped -- the interior was dirty, and the engine bay was filled with leaves and debris, which is shocking for a vehicle with only 38,000 miles. The doors had glue all over them as someone had taken them apart and tried to put them together. None of this was mentioned beforehand and the list can go on! I contacted Angello immediately to address these issues, but after multiple attempts, I've received no response except "I will forward your message to the director" I got a loan for the can and cannot register it in California because Uptown imports did not send the pink slip to the DMV or to the bank (as they are supposed to) Eventually they ended up sending it to me! (WHAT?) How are they in business of selling cars if they don't even know what to do with the pink slip?! This level of communication and customer service is completely unacceptable. If a business can't stand behind what it sells--or even respond after the sale--that speaks volumes. I've waited long enough for a resolution and am extremely disappointed in how this was handled. Buyers... beware!

very smooth and quick process. recommend to all buyers. Didn't have to do much in overall processread more

Best vehicle buying experience ever! After having an auto accident that resulted in a totaled…read moretruck. I was pressed for time and could not find anything in my area comparable to what I had lost. On Carvana, I found almost the exact truck I'd lost and for a great price! The process was quick, easy and flawless. And, the new truck was delivered directly to my door exactly as advertised. I could not be more please!

Really great car-buying experience here. Our salesperson Austin was really patient, kind, and…read moreworked to get us a good deal on the car we wanted. The actual dealership is very pretty and aesthetically pleasing inside. My only qualm is that there's no snacks or food at all - just water, coffee, and soda.

Brianna, the other thing I did not like, was that the car had a low tire light lit up on the dash…read more I asked if they could check the air pressure. They did not. Your salesman told me that they had limited shop techs there and didn't have time. The real problem is not only did it have a low tire, but it also has a bad TPMS sensor on the wheel. He knew this and did not want to tell me. I would have appreciated a bit more honesty. The guy knew I was buying this car for my son. But yet, he let us drive off from your lot with a low tire and a bad TPMS sensor. They are only $60. What's $60 for someone's safety. Especially a VALUED CUSTOMERS safety. Or a teen drivers safety. Is this behavior just your one salesman or is this the way Northside treats all of its customers. The salesman's name was Donnie. Just to clarify. I don't want anyone else taking the blame of this review. The star rating on this has been changed for the reasons above