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    Lonestar Auto Center

    3.3 (7 reviews)
    Closed Closed

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    Uptown Imports

    Uptown Imports

    3.1
    (15 reviews)

    I purchased a vehicle online from Uptown Imports after being assured by Angello that everything was…read morein good condition. However, upon receiving the car, I discovered multiple issues that were not disclosed prior to the sale. The audio system is defective, with severe distortion even at low volume. I specifically asked about the radio as it looked like it was post-factory installed. The vehicle came with only one key, which was in terrible condition (I'd rate it 7 out of 100). On top of that, the car was never detailed before it was shipped -- the interior was dirty, and the engine bay was filled with leaves and debris, which is shocking for a vehicle with only 38,000 miles. The doors had glue all over them as someone had taken them apart and tried to put them together. None of this was mentioned beforehand and the list can go on! I contacted Angello immediately to address these issues, but after multiple attempts, I've received no response except "I will forward your message to the director" I got a loan for the can and cannot register it in California because Uptown imports did not send the pink slip to the DMV or to the bank (as they are supposed to) Eventually they ended up sending it to me! (WHAT?) How are they in business of selling cars if they don't even know what to do with the pink slip?! This level of communication and customer service is completely unacceptable. If a business can't stand behind what it sells--or even respond after the sale--that speaks volumes. I've waited long enough for a resolution and am extremely disappointed in how this was handled. Buyers... beware!

    There is a great team at this dealership! I lost my car in May due to a hit and run driver. No one…read morewould help me get into a car. This dealership looked at my numbers and presented me with several options that I qualified for. I was in my new car in a matter of hours over two days. The SUV I'm in now is everything I could dream for in a replacement to my totaled car. I truly thank this company a lot for their help!

    AutoNation Chrysler Dodge Jeep Ram Spring

    AutoNation Chrysler Dodge Jeep Ram Spring

    2.2
    (356 reviews)

    My salesperson, Roger, was very friendly, knowledgeable, and patient. He answered my numerous…read morequestions and when the paperwork was complete there were no extra or hidden fees. My finance manager, Margaret, was also pleasant and well-informed. She explained the protection and maintenance plans clearly and concisely. I purchased a Jeep Grand Cherokee on a Friday afternoon around 4:30 pm and was able to retrieve the vehicle the next day after it was detailed and filled with gas. The experience was less-stressful and easier than any of my previous vehicle purchases with no pressure at all. Roger even gave me a Jeep Yeti cup, a Jeep keychain, and a rubber duck to start my collection. I highly recommend AutoNation, Roger, and Margaret for your next new vehicle purchase!

    If i could give this place 0 stars i would! We are first-time car buyers, and unfortunately our…read moreexperience was disappointing. When we first arrived, I sat outside for nearly an hour and walked around the lot without being approached by a single salesperson. Eventually, I had to go inside myself to get assistance. The buying process itself wasn't terrible, but our salesperson, Omar, seemed very disengaged throughout the entire experience. He rarely spoke to us or made any effort to explain things. As someone who has worked in sales before, that is not what I would expect from someone trying to earn a customer's business.After completing the paperwork, we took the car home and thought everything was finished. A few days later, while both my boyfriend and I were at work, we started receiving nonstop calls from Omar and Muhammad. When I finally had a chance to answer, Omar told me, "If you and your boyfriend don't sign this right now, we're going to repossess the car."I was extremely confused. We were in the process of adding me as a co-signer, and as a 19-year-old first-time buyer, I had never gone through this process before and didn't fully understand what was happening. I told them I could sign immediately, but my boyfriend was eight hours away at work and could not.I was then told that if he did not sign within an hour, they would repossess the vehicle. Rather than calmly explaining the situation or working with us, we were met with threats and pressure. It felt as though Omar and Muhammad were more concerned about covering themselves and avoiding trouble than helping their customers.We worked very hard for this vehicle, and being threatened with repossession over paperwork that we were actively trying to complete was completely unprofessional and unacceptable. First-time buyers should be treated with patience and respect, not intimidation. If you're a first time buyer i suggest not going here!

    Lonestar Auto Center - usedcardealers - Updated July 2026

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