Tidy Maids did a great job cleaning our townhome. They were quick and had everything they needed. I…read moredidn't get a heads up when they were on the way to put the animals away but they didn't mind waiting a couple mins for that to happen. Would use again

I hired Tidy Maids for the third time, paying $209 for a monthly cleaning service of just the…read moredownstairs area of my home (approximately 2,200 square feet). Unfortunately, the quality has declined with each visit. Before their arrival, I called in the morning to request a 30-minute heads-up, as both my husband and I work from home. The last time they came, they forgot to notify us, so I wanted to make sure it didn't happen again. However, once again, they failed to inform us before arriving. When they showed up, I mentioned that I needed to quickly dry the master bedroom sheets, since they hadn't given me the advance notice I had requested. They assured me it was no problem as the sheets would be dry well before they finished. Two cleaners arrived, and we immediately recognized one from a previous company we had stopped using due to poor service. They spent about two hours cleaning while I worked in my office. When I noticed they were getting ready to leave, I went to grab the sheets from the dryer for them, but when I came out of the laundry room, they were already gone--without saying goodbye or asking if I was satisfied with the work. This was the second time they had left without attempting making the master bedroom bed. I called the scheduling manager to report the issue. She was polite and asked me to email pictures of the problem areas. She also offered to send the cleaners back, which I appreciated. However, a follow-up phone call to ensure the problem was fully resolved would have been a nice touch, especially to prevent this from happening again. As I inspected their work, I was really disappointed. Our house is pretty clean but they missed several areas: the backsplash behind the stove wasn't wiped down, the front of the dishwasher still had visible smudges and water spots, and they didn't move a few small items on our coffee bar to clean underneath, which when I moved them, you can see rings on the countertop (see pictures), pet hair and dust under the kitchen counters, and didn't use any wood cleaner or wipe down the bedroom furniture. They even made the guest bed with the comforter upside down. Not a huge deal, but shows a complete lack of care. On top of that, they didn't dust the bookshelves or wipe down my desk in the office. By the time the cleaners were sent back, I had already cleaned most of the missed areas myself, so they only came back to make the bed. Overall, I'm really disappointed with the quality of the service.

Norma's team did a great job! My home is now ready to sell!! I asked for them to do a few extra…read moreplaces and they did it willingly.

Wow. Don't use any other cleaning service. The Maid Place promptly had my mother-in-law's home on…read moretheir schedule. We needed a deep, one-time cleaning to ready the house for sale. David the owner is a dream to work with: professional and responsive. The task at hand was a big one. Norma and her team arrived ahead of time and more than swiftly knocked out 60 years of dust and grime. It was quite impressive. I literally ran my hand over counters, inside drawers, across blind slats. They cleaned walls where necessary (small extra charge), ceiling fans, and the refrigerator! It sparkled like new. An excellent overall experience. I highly, highly recommend!

Best cleaning service. Really gets the job done correctly. The house was so fresh-smelling and…read moresparkling. Met my expectations 100% Great price for the value.

Suzy was top-notch in a number of ways. She communicated promptly and well. Her team was…read moreprofessional and very competent. Her quote for a deep-cleaning of our very large home was fair. She was on-time, and completed the job when she promised. In sum, I would call her again. Thanks, Suzy!

Highly recommend VIP Cleaning for all cleaning needs! I've used them many times over the years for…read moremove out cleans, pre-party deep cleans, and regular house cleanings. The quality, value, and consistency can't be beat and I would highly recommend them to anyone!

I got VIP's info by word of mouth from a friend and I'm very glad I did. Today was my first…read morecleaning and I can't say enough great things about them. Everything was thoroughly cleaned and spotless. I'm very OCD (crippling so) and so trusting someone other than myself to clean my home was a big step for me. My standards were met and then some! They are affordable, friendly and respectful of my belongings which was important to me. If you're looking for a reliable cleaning service, definitely give them a try. I will be a return customer!

Amazing cleaning service from start to finish. Very clear and quick communication in the beginning…read moreto answer all my questions and lots of updates on appointment and arrival time. The crew did an amazing job and even allowed me to check progress in each room as they went along. Shout out to Christina for her baseboard skills and John for making our oven sparkly and new! Amazing work! Would recommend 10/10

I really love this company and Christina is really the best . She was super sweet and nice very…read moreintelligent and informative. The price was great most places started at $250. Honestly the $300 I've spent

I highly suggest absolutely better cleaning. We hired them for our move our clean but unfortunately…read morewe had to fire our movers since they broke and scratched several things including our Tv, fridge, old door and new floors in our new Build. I cannot thank The absolutely better cleaning crew! They were extremely nice and professional and helped me put stuff aside. They left the home spotless on a rainy day and cleaned regardless of the circumstances. I am so grateful for them and will never forget them working around the issue. Their prices were reasonable and they were flexible. For this many reasons I'm giving them 5 out of 5!

Not sure if this is a business issue or a Yelp issue, so I decided to give them three stars in…read morespite of their limited response. Have not gotten to the house-cleaning stage. I completed the request on-line today for a quote. Provided all the details they wanted plus got specific about extra cleaning I am looking for, such as wooden blinds cleaned. Selected three dates they could provide the quote to me, basically today (Friday) and the weekend, Sat/Sun. Also picked those days of the week as the ones I'd regularly want as my service date. Response from the business was lacking (see attached). They were "unable to service," and do not work weekends. I guess that means no quote on the work and future Fridays are out, too? Probably won't pursue anything further here.

They not only gave me the best quote for a one-time cleaning, but Marilyn also handled the…read morescheduling and entire process professionally and competently via phone and DocuSign. Even though I was not going to be at home, my apartment was cleaned to my satisfaction. I would highly recommend this company.

Initial promised price - $152.99 for a regular cleaning with kid friendly supplies…read more I was made to sign a document, without first receiving any confirmation on the time they'd visit - which was fine I guess. Though, they gave me a time slot that was outside the scope I asked for making me rush things to accommodate for them - this was a bit unwanted. Maids arrived on time, they don't speak or understand English, only Spanish. I walked them through the house. The moment they saw master bathroom, the in-charge maid started saying something in Spanish. She didn't see the shower area or the tub by that time, but made a call saying my place needs a deep cleaning, saying the bathrooms are in need of deep cleaning and not regular, asking to charge me some $80 bucks more or so. Happy to pay that if you are either upfront about it, and do the job you say you would. After this, the service was subpar. The maids would lie about cleaning something they didn't even touch, you'd have to call them over and make them clean things (referring to the tops of bed side stands, dressers, dusting furniture etc.). Overall, the service I received was more of a headache than it was a service. After paying $230 whatever, my shower floor still looks the same. The cherry on top - I asked for kid friendly, safe cleaning supplies. Whatever they used, left a strong chemical smell throughout my house that lasted 2 days. Sharing an after picture of the shower floor ( it's a rented house, and these are stains that don't come off, which they decided not to check first but just charge more and leave as is). Feel like I was ripped off.