Update: After hearing from the owner, the explanation given here, and the refund, I would like to…read morerescind my negative review. From the initial delayed communications and the subsequent emails appearing like a scam, I believed I had been duped. The website was charging me for services already paid, so it truly made me believe it was a scammer. I apologize for the reaction. Thank you, Juan.

Have asked them on numerous occasions to stop contacting me... it's been two years and they are…read morestill contacting me... does anyone know if I can report them to the FTC for violating rules or not?

Arrived within window committed, were friendly, cleaned the apartment very well, even carpet…read moreshampoo. I was driving to and from our new home 50 miles away and they had no issue cleaning and collecting payment after they wrapped up over the phone. Highly recommend!

We contracted with My Maid Day to clean our property after a move with its parent company AB…read moreMoving. The cleaning crew did not show up on the agreed upon day, and we only found out when we called after they missed their arrival window. We were then guaranteed an 8 am start time the following day. Another no-show. Spoke to 6 different individuals over the course of 3 hours. No one took responsibility, and the cleaning crew never showed up. Poor communication, only added frustration and stress to an already difficult time.

Scheduled our initial cleaning and it went really well. Now we're setup for recurring service…read more Recommend Marina's!

If you're on the fence, do it. I've been looking for good maid service for years, and this is…read moreit!Excellent experience from start to finish. I'd give 10*s if I could. Unbelievable customer service and attention to detail at every stage. We have two dogs and a baby, and we're selling our house. I got a reasonable quote within hours and scheduled a deep clean the next morning. M&S set great expectations and even sent me their checklist. They arrived on time, and did absolutely everything agreed upon -- the upstairs carpets were thoroughly cleaned, and they wiped down every baseboard, every door, every shutter, and every photo in the house. I plan to use Mary & Sol at least once a year from now on. Absolutely incredible women and an unbelievable job done. Would 100% recommend.

Araceli did amazing. Cleaned and dusted blinds windows and baseboards and washed bathroom rugs…read more House smelled so good. She even added an extra touch to the restroom and kitchen. Price was extremely reasonable. I can't wait to schedule bi weekly cleanings and be less stressed about doing it myself. With 3 small kids it's definitely worth it!!

Paty is an A+ housecleaner, and I recommend her without hesitation. We started our Airbnb business…read morein 2018 before we had even moved to Texas, and I needed someone locally I could completely trust to manage the cleaning and care of our first home in Plano while we were still living in Atlanta. We found each other by accident while I was shopping Facebook Marketplace for furnishings for the home. She mentioned she had been managing a house for an owner who lived abroad and had just sold the property, and she was helping sell the furnishings. She had been their housekeeper, and it quickly became clear she was exactly the kind of person I was looking for. Because we were operating remotely at the time, communication and dependability were critical. I needed someone fluent in English who could do more than just clean; someone who could be my eyes and ears in the home. Paty has now worked with us for over 8 years and has helped care for as many as 12 homes at one time as our business grew. She is consistent, dependable, and extremely thorough. Paty takes pride in her work and stands behind it personally. She is proactive and always lets us know if she notices anything that needs attention, such as leaks under sinks, loose fixtures, burned-out light bulbs, or maintenance concerns. That level of care is rare. She is also completely trustworthy. Over the years, she has recovered and safeguarded many items left behind by guests so we could return them to their owners. When Paty says she will be there, she is there, on time, every time, and she is the one doing the work herself, which means you always know what quality to expect. She brings her own supplies, leaves thoughtful finishing touches like decorative towel and tissue arrangements, and always leaves the home with her signature "Fresh Breeze" scent, which is also the name of her company. Paty is also wonderful with homes that have pets, and does an excellent job cleaning after our many four-legged guests. Over the past 8 years, our Airbnb properties have maintained a 4.95-star rating across nearly 500 reviewed stays, and cleanliness has been one of the biggest reasons for that success. Paty has been a huge part of achieving those results. As our business has shifted to mid-term rentals, we no longer need cleanings as frequently, and I would truly love to help her find new clients and projects. Anyone who hires Paty will be very fortunate. Le Ann Dakake, Owner Blessed Journeys Texas

I am an acknowledged perfectionist, kind of germaphobe with trust issues. Allowing someone in to…read moreyour home to clean the way you would...it took me a while but here she is! I saw her work at two separate Airbnb's we stayed at & was given her info with glowing recommendations. Patty is very thorough. She moves the dog crate to get to the hair & dust bunnies. The office is cleaned without being disturbed. She is super easy to communicate with & she listens! Her rates are very reasonable given the size of the house & what she has to deal with: senior dog + 3 teenaged boys = other cleaning services just turned around & ran. My house looks & smells great & I no longer have to be mad at the men in my life for being gross. At the end of the day, communication is key in any relationship. I've found it best to be reasonable in your expectations...but I will say she was able to remove a large black mark on my brand new counter that the installer swore was part of the white stone! Patty is VERY good so please don't steal my unicorn. I'm sharing my appreciation of Patty & her work so that she & her business continue to thrive.

I was looking for home cleaners for a deep cleaning in my apartment in the DFW area and came across…read moreLourdes Cleaning Service. They were extremely fast in their responses and came out the next day for a walkthrough of my 1 bed and bath apartment. They communicated what to expect with the cleaning service and an estimate. They came out the following Friday prompt and ready to work. They did an amazing job on my home leaving it spotless. I am now sold to be a biweekly customer from their great deep cleaning that was done. Definitely use Lourdes Cleaning Service for your cleaning needs. They are very professional, reliable and friendly people.

Lourdes's deep cleansing service was great. They pay attention to deals and has made our house…read moresparkling clean. They're also very responsive and flexible regarding scheduling. Highly recommend!

Thorough and detailed cleaning! Definitely recommend, move out service for apartment was left…read moreextremely clean, felt brand new when it was all completed! Very satisfied with the results!

The quality of the cleaning is bad! The mirrors wasn't well cleaned. The floor had many small…read morepieces that required vacuum. It could have been way better cleaning service.

I used them Nov 2024 and they stole from me. I have emailed several times wanting my little duck…read moreback since it was given to me by an elderly now deceased person and they deny, deny, deny. I don't have people over. It is just me. I still miss it so much as it was so very precious to me. Too, they put the commode lids up, left them up and it was very dirty behind the lids. The bath tub was left unclean. But by golly the floors were clean and my little duck was gone. She brought me to my sink window and pointed out she had rearranged it but I didn't notice the little duck was gone. Another thing I didn't like was they opened my front door and left it open when I have a cat that could have gotten out. For the amount of $$ they charged I feel totally ripped off.

They were great. Great value, professional & on time. Here within three hours. We had a…read morerefrigerator cleaned after retrieving it from storage. We'll be using them again.