I went to Plush Pad looking for a gift for my friend's toy poodle. They had an assortment of items…read moreto choose from. However, most of the clothing and harnesses appear to be for larger dogs. Plush Pad is known for its grooming services. The shop was sparkling clean. The staff was super friendly and welcoming. This is the type of shop you would want to take your pet.

Plush Pad is such a great spot for grooming. The shop is clean, welcoming, and the staff truly…read moreloves what they do. Sandra is awesome!! She took her time, made our pup feel totally at ease, and did an incredible job. Our dog came out looking fresh and smelling amazing. You can tell they care about the details and the dogs' comfort. Highly recommend.

When my dog comes back from a few days at the Camp, he is beat! He's smiling and tired, and when we…read moreget home he sleeps for days! I really appreciate the communication Mark and his team have set up. Very clear and always followed set of rules. They also have an app which is very easy to use and helps me stay organized. This is my favorite dog boarding option in Austin.

Jumping thru many tiresome hoops. Representing as a top. Notch boarder. They were far from it…read more There was an appt. to inspect MY dog, yet upon driving out there they couldn't see me or let me into to see the facility....IT WAS DIRTY, AND THEY WERE UNCOOPERATIVE. Don't waste your time or your $.

I hired Scott to walk my mini mutts and I am pleased. He calls me before he comes and the dogs…read morelike him. Finally they are getting exercise.

We've traveled several times since my initial review, and entrusted the care of our pets and home…read moreto Premier Pet TLC (specifically Brook and Carrie). We've continuously had a fantastic experience with them. Brook and Carrie provide regular, detailed updates, with pictures showing our pets relaxed and happy. We still have quite a crew (dogs, cats, foster kittens and chickens). They all appear content and well cared for when we arrive back home. I look forward to having the peace of mind we get with Brook, Carrie, and Premier Pet TLC for all of our future trips.

I really wanted to like this company's services, but I didn't find that they were detail oriented…read moreenough for my cat and I. An important message that I sent was missed, which led to my cat's waste collecting over a period of days in the tub, and with my cat eventually peeing on my bed (he is beyond hygienic and selective with where he goes to the bathroom). Even with the missed message, I would think their noses would lead them to the tub? It absolutely stank when I got home (there was also dried cat vomit in the bathroom - I just live in a studio). And I then had to spend hours washing everything on my bed, getting Urine Destroyer, etc... really not ideal after getting home from a trip. This is in addition to lights being left on, pill pocket pack not sealed after use, and litter and garbage preferences not followed. Also, I would have preferred they contacted me when my cat decided not to eat his medicine the first day, than to decide how to handle it on their own, although their idea wasn't a bad one. They are perfectly nice people but I would say that if your cat requires anything beyond basic care (throw food in a bowl and scoop box), look elsewhere. Details and communication are important. I communicated some of this to the company and they offered me a free visit in the future, which I thought was a bit presumptuous. They did play with him and actually spend time with him (instead of feeding and dashing), which is something I do appreciate.

We've been using their services for awhile actually a bit over a year. we frequently used them when…read morewe went to vacations to pet sit our cat. We have one cat who we love dearly, and one visit they completely left our cat endangered and the owner of this company (which says a lot about the company itself) took ZERO accountability, not only that we found our account inactivated by them which means they are refusing us service after a mistake they made- and we can no longer even contact them. They left our Patio balcony door- we live on the third floor in an apartment WIDE open with our cat who can clearly open the screen door that was slightly open. That is SO dangerous. We have a ragdoll who don't have much reflexes and he could fall and die from such a height, or even escape or jump out and seriously injure himself. They left the door open and left the keys inside with no way to get back in while we were on vacation. Then we got one text saying they left this door open and we were shocked when we checked our pet camera. This is ABSOLUTELY unacceptable. The only apology we got from this horrendous accident was "i apologize." She didn't call once, and if we hadn't seen this text message promptly i feel as though she wouldn't even have cared and went on their day. DO NOT TRUST YOUR BELOVED PET WITH THESE PEOPLE. You've been warned!!! This was over memorial day weekend and nobody was even in the leasing office to help which is super scary. Bad experience overall from a pet sitting company we've been trusting for awhile now which is so disappointing. I can see now they don't care about pets.

My dogs love it here- been coming since it first opened…read more Areli and Grey are wonderful-

What an amazing place. My dog has been with Austin Pup Culture for daycare and boarding for well…read moreover a year now. We both have been treated with care and graciousness. My dog is older and they have his best interest at heart when scheduling his time and playmates. Areli and Grey are the best!! I am so thankful for their care!

Fabulous first visit for Quincy my 5 year old Goldendoodle! The staff are exceptional…read moreprofessionals and the facility is awesome! Just moved to TX 1 month ago......from CA. I tried a few places in Ventura, CA with no success.

Best dog boarding you can find in austin. My dogs love it and the staff is attentive and give daily…read moreupdates. Knowledgable in different breeds and personalities. Love D Pet

This was a fun experience. It's a pet shop with mostly exotic snakes, lizards, frogs, geckos, and…read moremore. They have a couple of birds too. We explored all of the tanks learning about some creatures I'd never even heard of before. The shop is extremely clean and spacious. The staff are very knowledgeable and friendly. I think if these are the types of pets for you, it's a really sound place to make a purchase. In addition, they sell food and accessories as any typical pet store would. The critters seemed happy and thriving.

Great selection of reptiles i love this place and its family owned too!…read more You can immediately tell they put a-lot of work into making sure that the reptiles are in the best conditions.

I like to thank the entire staff at SOCO Pet Lounge. They provided me with absolutely the greatest…read moreservice and ended an amazing job on my dog, REMI. SOCO has an amazing pet stylist. Her name is Alejandra. She truly brought back the youth in my dog, and he looks like a one-year-old again. I'm very grateful for all the time and effort she invested in grooming my dog and highly recommend Alejandra. She truly has what it takes in reference to caring for your pet and beautifies them. Also, when I picked up REMI, he truly loved every minute with her. Since then, I have a happy and professionally groomed dog that I'm very, very grateful for. I just had to make sure SOCO's staff gets recognized for their kindness, professionalism, and for providing excellent customer service for my dogs. I truly and highly recommend SOCO for pet needs. This company really takes care of their customers' pets, and if you want an excellent service and an incredible haircut for your pet, this is the place you need to go. I've been to several, and I rank SOCO number one!

I boarded my cat here for a day for a move. The staff is friendly attentive and treated my boy like…read morefamily. My move was stress free because I knew he was all good. Reasonable rates, will use again if needed. Thank you!