Sit means Zap! If I could leave negative stars, I would! I…read moreenrolled my puppy in the 3day camp and by the end of the day she was confused, anxious, disoriented and visually shaken. I still regret it a few years later. She was being buzzed for behaviors she didn't understand. It was punishment rather than training. The trainers drank the kool-aid and are inexperienced, The group classes were an absolute mess. Owners were confused and just zapped away without proper training and guidance, I pulled my dog out immediately. If you truly love your dog, and want to learn proper communication, consider positive reinforcement. The only situation I 'maybe' consider this is a pup with aggressive behavior. Otherwise, I would NEVER recommend this type of training. NEVER.

We trained our dog Sadie at this location. She was a difficult dog and we were really impressed…read morewith the results. The owner does need to be diligent with taking their dog to the trainings (we kind of fell off at the end but it was okay) but as long as you stick with it, your dog will learn new skills and will be better behaved than before. We can literally walk our dog without a leash now, I never thought that would be possible. She will sit in her place when people come over and we are always getting compliments on how good she is. We can do things in the front yard and have her stay in the garage and she won't run after other dogs that walk by or other other people or children. She has learned to stay in her place for as long as we need her to be. It's funny because she was a really wild dog before and now that she's trained everybody loves her. overall the training here was worth it and we are really happy that we did it!

Earlier this year, my pup Ryder was viciously attacked by two large dogs who slipped out of loose…read moredog collars as we passed them at the park. Fortunatley he healed well after two weeks of dedicated TLC but the trauma of the experience remained with both him and me well after Ryder physically healed. I reached out to Matt for virtual dog training appointments to help us through that, and his guidance and great wisdom around dog psychology and behavior and deep empathy for Ryder and in general made such a huge impact. I learned from Matt how to help Ryder through his fear and trauma and how to recognize when he was experiencing trauma (for example, he developed a new and strong fear of rumbling engines). By applying Matt's empathetic practices, Ryder has become much less fearful, is no longer afraid of rumbling engines or playing with other dogs and he's back to his old happy, playful, super enthusiastic and friendly self!! :) Matt also greatly helped my dog Ellie through the excessive anxiety that resulted from my marital separation and helped us learn what an impact the breaking of that social bond had on her and how to address it! We now give her the extra attention she needs when doing hand offs to switch between homes. Thank you so much, Matt working with you has made a WORLD of difference in Ryder and Ellie's quality of life!! :)

Matt really knows his stuff. We were so happy to have him come out to meet up new pups and put us…read moreall on the path for success!!

I'm thinking the service does not create the value of the high cost!! I had my two Frenchies…read moretrained for $6000. The dogs stayed at the sit means sit facility for 12 days for training. The people at the facility that I interacted with or capable and knew what they were doing. My dogs were obedient to the trainers when I picked them up. However, the two 30 minute to 45 minutes training sessions were supposed to be 1hour sessions but we're cut short because other customers were arriving. We did not have enough time with the trainers to become skilled at reinforcing what our dogs had learned. We did get written instructions and email instructions. But for the price, I thought we would get more thorough training. The owner Lisa is knowledgeable and nice. Austin, her son, answers the phone he is also very nice. Leaving my dogs at their facility was stressful. I was told I would have communication and pictures or videos daily. What they didn't tell me is the pictures our poses and videos that match canned statements, not real communication about my dog and only once daily. I was given the direct phone number of the owner but couldn't reach her until three or four calls were made. I felt upset that I couldn't determine my dogs well-being from the poses and the canned comments that were generic to every dog. It was upsetting waiting for a callback. I couldn't visit my dogs while they were boarded for training and one of the pictures they looked very stressed. So I was upset by the time. I finally got a callback. The owner Lisa was helpful when she called back. I did get more personal interaction from the trainers. After speaking with Lisa. When I had a scheduling issue, she was also accommodating. My issue is when we got our dogs home we were not trained to reinforce what they had learned. We are not trained to get the results we saw when we picked up the dogs from boarding training. Then there are the group classes. They last for six months. I had terrible health problems for two months and could not attend and they will only allow me one month credit even though I offered MD proof that I was sick. So two months later, our two, very reactive Frenchies in tow, we were late to class and exhausted due to late night, long flight delays. I called talked to Austin told him we would be 36 minutes late.. He said no problem come on in, we will take care of you when you arrive. After a 45 minute drive , we arrived and employee Jerry was very rude. Turned us away and said "I don't know what to tell you, class is over why are you here"? I explained what Austin had said, Jerry said again. "I don't know what to tell you class is over" and shrugged. I called Austin back, he said "I don't know what to say, sorry come back next week". Even though we arrived at the exact time, I told Austin we would arrive. I expect better customer service for $6,000. The sales pitch I was given, led me to believe they would be very present knowledgeable, and helpful. that has not consistently been our experience. We attended class today and were pleasantly surprised. Lisa was teaching and it was a good class. We went over the basics of what they had taught our dogs and how to do it at a very basic level. I feel like I should've had today's training and several other training sessions during the time my dogs were being boarded and trained. There would've been more value in boarding them if I was better equipped to deal with them when they got home.

Our 1.5 year old lab/Shar Pei mix is stubborn and resistant to training. Our at-home attempts were…read moreunsuccessful and had little lasting impact. She has problems with reactivity on a leash, poor recall, and general stubborn behavior. We are still working through these things, but in six weeks with Sit Means Sit the difference is huge. She will not bark at other dogs now. If she does, it is once and she stops when I ask her to. She does not pull on the leash like she used to. I can actually get her attention when I need her to do something now. We trained at day camp with Ashley and she was incredibly helpful and knowledgable. She was so supportive and even stayed late with us to work through some problems together pretty much every lesson. My husband is reluctant to enforce rules or make our pup do things she doesn't want to do, and Ashley helped him with a few pep talks to understand why training is so important, even if it can be frustrating and uncomfortable. We are still learning and still have group classes to take, but so far I've been impressed and grateful.

Monday Aug 11: After signing up for an orientation, I arrive with the puppy and purchase a 7 month…read morepass (including up to 20 classes and 2 private trainings) for $697 Sunday Aug 17: I attended my only class that morning with the puppy. I later decide I am not a puppy person and work towards re-homing him Last week of August: I went to the zoom room to tell a woman employee at the front counter I am trying to re-home the puppy and am looking to either: receive a partial refund, give my paid lessons to the new puppy owner, or give them away to other customers. Wed September 3: Go to the Zoom Room and spoke directly with owner Marc Scholz about a refund because I had just returned the puppy to the shelter. He said he was glad I came in, and gave me his business card (with personal cell # written on it). He inferred that corporate would have a problem, but that he had helped out with refunds before in similar situations. He said he would make a note to start the process. Tuesday Sep 9: After a week of silence, I called his cell #, which was not a working phone number. I left a voice message @South Austin Zoom Room at 12:14 pm. I emailed Marc's Zoom Room email at 12:22 pm. Thursday Sep 11: I sent an email @ 11:16 am to Zoom Room South Austin requesting a pro-rated refund. As of today Sep 17 @10:03 am, I have received zero response from anyone at Zoom Room South Austin.

We have loved our time at zoom room and highly recommend for dog training. We took our young pup to…read moretheir puppy preschool and it really helped him gain some confidence and also gain some safe dog exposure while he was still getting his vaccines. Tons of classes for whatever your dog may need!

The initial interactions were positive so we enrolled our lab in the 2 week Board and Train at the…read moreMountain View location. We did get one update after a week but it was simply a few pics below, a 3 second video of her on a leash, and a generic text which referred to our dog as " they." We created an account on their portal which has different tabs including a report card, pics and video updates, etc. Ours was never updated; no pics, no report card, no nothing. The most disappointing was what we received for the $2500. From the first discussion, then reiterated again at the meet and greet, and yet again when we dropped her off, was our main concern potty training. They asked us to fill out in writing what concerns we had when we dropped her off. We noted potty training, again, along with nipping, jumping, leash tugging, stay and a request to teach her to shake/roll over. We also expressed our concern with our puppy interacting with other dogs. 3 weeks prior she was viciously attacked by another dog and thankfully an emergency vet saved her. Since the attack was on her throat, she ended up with a hoarse raspy sound when she breathes heavily. We left our puppy and made an appt to come back in 2 weeks, at 1:00, for our owner training session with Matthew. We arrived on time and thought it was odd that Matthew left for lunch shortly after we arrived. Samantha was very nice and spent time going through what our puppy was taught; ie walking on a leash and sitting in PLACE - which was exciting. Matthew came back from lunch and stopped in to say hello. They thanked us and said we were finished. I then asked how the potty training went? They said they don't offer potty training and the owner of the company does not let them potty train. We explained the other trainer we used years ago with our other dog taught him to ring a bell when he had to go out - which worked perfectly. Matthew jokingly replied that doesn't work because the dog then rings the bell all the time just to go outside to play. Well it worked for us. As we were leaving I asked if they could show us what fun tricks our puppy now knows. He looked perplexed and said "tricks? What do you mean by tricks?" I said like shake or rollover? He then said they don't teach tricks and this is so easy to do myself. Wow.... Samantha asked if our dog had an allergy problem because her breathing was hoarse sounding. I guess no one remembered me telling them about the dog attack which makes me wonder if they did in fact train her around other dogs. They told us they would do this but never mentioned this at our final meeting. They told us to continue using the shock collar for jumping, biting, barking, etc. I had expected these concerns to have been trained over the 2 weeks. In conclusion, if they don't include potty training, our main reason for paying $2500 for the training, they should have told us that at one of the 4+ times we brought it up. And if the "tricks" were so easy to teach why didn't they do this since this was on my initial concern list they asked me to provide? Proper expectations were not set, utilization of their program portal sections were not used and no follow-up so far. There is no way I can honestly give them a 5 STAR rating on Google - even though they would give me a free 2 night boarding stay if I did.

Fortunate to be involved with ADU. Been working with them for years now and the culture is like no…read moreother training facility! dogs of all sizes, age, or breed are able to build a foundation so clients can build a relationship off of it

After adopting our 1-year-old rescue (now 5), we quickly realized we needed help with reactivity,…read moreseparation anxiety, leash pulling, jumping, fence barking, and lunging at other animals. Hiring Amanda was one of the best decisions we made. The investment is worth it because her support doesn't end after one session--she's committed to helping you as your dog grows and life changes. Four years later, after moving from an apartment to a house, new behaviors popped up. Amanda came back, gave us the tools we needed, and we're already seeing improvement again. If your dog is struggling with behavioral issues, don't wait. Amanda is knowledgeable, passionate, and truly cares about helping people build better lives with their dogs. She doesn't just train dogs--she teaches owners how to succeed for the long haul.

Amazing results on the first day! This program really works. i can't recommend enough to anyone…read morethat struggles with aggressive behaviors with their dogs.

Y'all, we cannot rave enough on how amazing this place is, especially Morgan!!! We took our German…read moreShort-haired Pointer for the week 4 week program since she was less than a year old with ALOT of energy, and WOW!! We picked up a well-mannered, obedient, skilled pup. Morgan is absolutely amazing and spent so much time being patient answering our 637282612 questions thoroughly and training us humans also. She's enthusiastic, energetic, and so nurturing to the dogs... AKA she is made to work with animals. Be reassured that your fur baby is in the best hands with people who genuinely put the animals before the money. We will definitely be sending our lab for training here! Thanks so much RMK and Morgan

I have placed my lab retriever at Redmark for boarding and training for one month periods three…read moretimes over the past 1-2 years, and i have only great appreciation and respect for their trainers, owners, property, and facilities. They clearly love dogs and are patient in teaching their client dog owners/handlers how to better work and train their own dogs. They are also generous volunteers in helping retriever clubs in various ways, and provide quality obedience training as well as more specialized training such as gun dogs, hunt tests, etc. I also applaud their newly introduced boarding discounts for individuals affected by the Covid19 virus fallout.

We had three high drive Malinois that we B&T with Jake and team. We feel they did a great job and…read moreone of our dog continues to prepare for PSA trial with Jake and is doing great Jupiter is the goodest boy and Jake's patience and knowledge has made Jupiter a joy to have. We are grateful for all the knowledge Jake has shared with us working with our Mali furbabies.

Jake is working with us to train our puppy Charlie. So far we have met 3x and Jake is always…read morepositive, patient, and friendly with both Charlie and my family. Our puppy is learning so much and we couldn't be happier with Precision K9!