First time here! Doctor and Staff, Extremely Professional, caring and attentive!!! Ensure you…read morereceive the absolute best treatment !!! Outstanding service!!!

Just dropped this clinic because of the WORST office staff EVER! Dr. Johari is a good doctor, but…read moreshe has the absolutely WORSE office staff I have seen in my 50+ years. Set an appointment for a Dr. visit and a possible x-ray from an injury that "might" be work related. This was something for the doctor to determine as there were several variables. Once the nurse heard the word "JOB", she cancelled my appointment. I never got to finish why it might be job related or might not be, as I was at work with my boss in front of me. Called the next day (as they close before I got off work) and was told the nurse was with a patient and she would call back. I stated, I wanted to reinstate my appointment this afternoon and that it was cancelled wrongly. 3 1/2 hours past with no return call. I called back and cancelled a future appointment for a checkup that was over 2 months away (soonest possible date). Less than 5 minutes later, a manager called me to ask why I was cancelling my appointment. That confirmed my opinion that this office is more worried about counting their $$ than helping patients. Over 3 1/2 hours and still counting for a patients health concerns vs. under 5 minutes after cancelling an appointment. My wife left years ago for the same problems. The manager stated that we don't call patients back until the end of the day and that was policy. My wife found that they just don't call patients back unless it was over billing. No wonder so many are demanding free health care. They must all have visited this clinic! All kidding aside, in my opinion, their action proved to me that patients are here to serve the clinic, not the other way around. $$ over patients = Goodbye! Hope all that bean counting over caring for your patients serve you well. I won't be one of them.

As a healthcare administrator, I understand the importance of having friendly, knowledgeable,…read morehelpful staff at check-in. This place does not have that and is the reason we left before being seen this morning. My husband brought our daughter to have her wrist checked this morning and experienced what others on Yelp have reported, a rude receptionist who was unwilling to help. Do not come here...Make You Well less than 2 miles away on Renner is where we're taking our family's urgent care needs.

Poor front office experience- time to find another urgent care unfortunately - when you are unwell…read moreyou don't want people talking down at you not to you and demanding completion of registration again (repeat patient but new software) and then also demand the same information in person as well. I would have walked out if I was feeling even a little bit better

My husband and I have been going to BSW for approximately four years. Our first attending doctor…read moremoved a few months ago. My new doctor is Dr. Figel who is also my husband's doctor. My issue with BSW is their Urgent Care clinic. Instead of seeing a doctor for my reoccurring UTI, I was attended by a nurse practioner. The meds she prescribed was for only the symptoms. Needless to say, a few days later, I wound up at the emergency room at an urgent care. I still have another three days on meds. If in three days there's no improvement, Ill be back to BSW ER.

My primary care provider DR Caire canceled 3 appointments that were made. They called me a week…read moreprior to my appointments saying the doctor will be out of the office please reschedule. So I made another appointment with a different doctor and they want me to pay 200 dollars for switching doctors... so I no longer use Baylor Scott and White.

I love leaving good reviews when good care is received!…read more First of all, I scheduled this visit as a sick visit because my ears were throbbing all night, I'm new to this office and wasn't too sure, but when I walked in, the atmosphere was very friendly and well taken care of. They gave me an iPad to check in and do forms, which I love because my hands hurt too and to write most of the time. The process was very straightforward and easy to do! The gentleman upfront was very nice even when they got busy he was still attentive, the nurse in the back was very sweet and friendly, and the doctor was as well. Dr.Livengood explained everything very well and offered a steroid injection to help. Overall, I had a very good experience, not to mention I was seen in a very timely matter and didn't wait 3 hours to be seen! I'm impressed and definitely will be considering making this my primary care doctor!

EXCELLENT CARE AND ATTENTION FROM MEDICAL STAFF!!! Went in for a possibly dislocated thumb…read more Dr. Livengood was OUTSTANDING! Truly listened and expressed genuine concern while calculated / methodical in her diagnosis. Even offered references to a hand surgeon thereafter. Glad to have found this GEM in the Plano / Richardson area. Wait wasn't too long either! HIGHLY recommend this location, very happy with my overall experience!

Dr. Sridhara is certified by American Board Allergy and Immunology and American Board of Internal…read moreMedicine. She has seen 2 of my kids when they were less than 6 mo and I am also a patient. She doesn't make you feel rushed and is very detailed. They do allergy testing and provide allergy shots. Some of the shot givers are friendlier than others. *new location is much more spacious than the previous location. It is than a mile from the previous location so that may be confusing for a bit.

I have been a patient of Dr. Sridhara for eight years or so. She changed my quality of life…read more Staff has come and go through the years and there were times I would show up for my shots and the office would be closed, but they are now really good about calling their regular shot patients to let them know when the office will be closed. This is a big improvement and actually above and beyond! Honestly, this doctor is the best I have ever seen in ANY specialty. I wish she was my doctor for everything because she is super intelligent, scientific, intuitive and KIND. Compassion is such a rare trait in a doctor these days and she is definitely that! I have asked her advice about medical issues that are not even allergy related because I think she knows more than most of my other doctors. I am just so thankful I found her all those years ago. She is truly a gem in a fairly apathetic medical system.

Very friendly and attentive staff. Feels very clean. They have always gotten me in and out quickly…read more They run right on schedule. I get my results back the same day.

The staff seemed to all enjoy their jobs and each other. My family dealt with an emergency this…read moreweek and I felt as though it was one of the cleanest and smoothest ER experiences. The free parking garage was such a plus. They also have free parking for admissions.

I have been here 3 times in last 3 months. Very compassionate and top notch. Dr Sartan saw me for…read morelow blood pressure and left no stone unturne. In today for possible gout in ankle. They want you to feel as comfortable as possible. Awaiting x rays. My hubby was here last week with 2 cracked ribs. P. S. we wated less than 15 minutes to be seen. Major plus. Not a place for surger, but great diagnostics and care! I would like to add that Dr. Rohan Datta is a rising star. Bedside manner Impeccabl, knowledgeabl, kind, patient and referred me to orthopedic. Love this ER

I've been here twice, the first time for myself and the second time for my fiancée. The first time…read morea male nurse at the er side called my named but sighed and looked like he did not want to be there. He was rolling his eyes and being all down. A nurse saw that and took over. We came back today and unfortunately we have this guy. He acts so depressed like he hates his job and has not smiled or anything once. All the other nurses are being kind and nice but when we ask him anything he just gets upset to the point we are not asking any questions and just want to check out and go somewhere else. We literally asked where cysts come from and he rolls his eyes, sighs and says "I don't know." I understand nursing is hard. But when it comes to the point where every time I come in he is acting the same way, we shall take our business elsewhere so we don't burden this guy with work or cause him any more rudeness towards us. People come here feeling their worst just to be treated like trash from a dude with a bad hairline who has to cover it with a bandana.

Dr. Quadri has been my primary care doctor for years now. I love going to her because she actively…read morelistens to what I am going through and you can tell she actually cares. I would recommend her to anyone. And everyone. Most doctors just think of you as a number, and She takes the time to make sure she is addressing everything that you have going on. I highly recommend her.

We have been using this clinic for years. The staff picks up the phone and follows up. Great…read morebedside manner, knowledgeable and run an efficient office. Glad they are here for the non GP medical needs.