If I could give them neg 1000 stars I would!!!! My fam spent 15000 on a pool in June and not yet…read morehas my granddaughter been able to enjoy it. The pool installation was sub contracted out to Campbells pool service and has had to be drained 4 times. It was not installed properly the first and second, third and fourth time. Bonnie and Clyde has yet to make this right. So now Summer's over and a ten and an eight year-old has not got to swim one time and had to look at their pool all summer long in despair. I assume if they ever get it fixed by the end of summertime, conveniently my family will have to pay to winterize the pool. If you have an option to go somewhere else, I'll probably certainly would and if they make this right, I will change the review, but until then it stays.

Service..back the workers they sent..the vacuum quit..won't take it back .pump has broken.they…read morewon't own any of it..shady outfit..

Great prices, excellent work, always patiently answers questions. Highly recommended!read more

We stopped in Miko's after we'd been battling algae in our pool for a few weeks and were having no…read moreluck with the products and techniques another pool place had sold us. WIthin 1 day the algae issue was resolved. The owner even had us come back and gave us some tips and some additional product at no charge to deal with cloudiness. I really believe they saved our pool!

Darin is a definite asset to this company! He was…read morecommunicative, caring & charismatic. He diagnosed the hot tub issues quickly, & fixed promptly. His optimistic attitude never wavered. And, he was working alongside an 110 heat index! Many thx for the great service!

Do not buy here had hot tub for a year and lid already needed to be replaced then told they can't…read moreeven order the lid .

Horrible experience purchased equipment (new pump,etc). Our…read more appointment to have equipment installed Has been rescheduled several times. They continue to reschedule, horrible Costumer service. They don't care about your time. Very frustrating experience!!!!

Jim and team are the awesome! I highly recommend these guys…read moreand their products. We've been buying chemicals and having our pool equipment serviced for years, but today I was blown away. I sent in my robotic cleaner for an inspection because it wasn't sucking and after amir two days in a $10 part gym headed back up and running. I was really impressed. Thank you guys!

My family bought a 15K hot tub for our lake house. When ordering the hot tub, we discussed with the…read moresales man for speakers and being able to remotely turn on the hot tub. Post installation and pool school, there is no remote turn on. This was discussed with the owner and he notes that it was not in the order form and we did not read the contract closely enough. Alright? But again, we worked with a sales person and we would not know how to look for that within the sales document. Now a year later, we cannot get in the hot tub unless someone sleeps at the lake house over night and turns it on at 9 am since we cannot turn it on remotely. So, beware of the salesman. Also, at the time of purchase it was 2024, why sell anything without Bluetooth? Also we had to have two pool schools because the first person who arrived did not how to even use our salt hot tub.

I've used them for a couple of months and all the service has been very good. They come the same…read moreday each week and manage the hot tub. They did a very good purge and clean that was needed. I'll stay with them...

I have been a longtime customer (7 years) - but no more. Horrible customer service and overcharging…read morefor hours spent to fix issues. Owner did not even have the curtesy to call back after I explained my concerns. Was told owner does not want to be bothered. Shop elsewhere unless you want to get ripped off.

We shopped around at all the top rated stores. Did our research and made our purchase of a new hot…read moretub from Shea at JRs spas and hot tubs. She is extremely knowledgeable and great to work with. Tells the truth and speaks from experience. We purchased our spa on a Saturday and they delivered and installed it on Friday. Everyone else told us 6-8 weeks which also made us worry about waits for future services if needed. The installation team was fantastic, and the training class after fill up was a great added service. We learned so much from the installation team. We highly recommend JRs and will go back for anything we need to keep our tub in tip-top shape. Thanks so much. .

We recently purchased a Hot Spring spa from Ross Underwood at the Texas Hot Tub Company. Ross was…read morevery informative and helpful. Also, he exercised some flexibility on pricing & delivery options. He provided a great referral for an electrician for running the dedicated AC box for the spa, and his team did a great job of communicating when it came to delivery and installation. Ross then called me after the install to ensure that all went well. I really couldn't be happier with the whole process. Thanks Ross!

I called for 2 days leaving messages for the service department. Finally the young lady answering…read morethe phone was able to track them down and get someone on the phone to answer a question. I also had a service visit scheduled for "first thing" Tuesday morning. When I called Tuesday at noon when no one showed up at first they confirmed yes they were late, and then called back later to say "we had confusion and they were to come on Thursday". They obviously do not care about customers and even after I canceled my service appointment no one still called to apologize. Save yourself the trouble and call someone else that will atleast fake acting like they care.

DO NOT BUY POOL HEATER FROM LESLIE'S!!!…read more I really wish there was something lower than this. I could give them. Five years ago, we spent $4000 on a heat pump and a warranty. After one year, it began leaking. When I called Leslie's, I was told "we don't work on them" and to call an HVAC company. Not one word about warranties or coverages or anything else... Just "we don't work on them". Over the past three years we have had three HVAC companies and two pool companies come out and tell us they cant work on them because they can't get parts. Somebody finally told us that Leslie owns Jacuzzi pool equipment. When I called Leslie's, they admitted they did own them and that this unit was under manufacturers warranty, and I would have to talk to the manufacture. The lack of help was blamed on prior management. The manufacturer tells me they will only cover parts and I'm responsible for the service call and all labor. Just a warning. D9 not buy any pool heaters or equipment from Leslie's pool.

I was looking for test strips and the guy was helpful. Business looked clean, and prices were fair.read more

Well our pool is almost complete..that only took 12 months. We had to pay for the dirt work, and…read morethe cement work for the deck(ask Darrell why he is on a cash only basis). Had his wife Brandi Clair tell us" only the impatient ones are giving us a bad review, and we are a small pool company". When deck was being poured (March 2021) Darrel actually told us we owned him an additional 400 hundred dollars due to the extra cement. Funny that was the design we agreed on in May 2020. Again we paid the cement guys directly. Then he pulled some crap ordering the plaster sub contractors to leave because we where not going to pay him until he completed the job. So we paid him and he disappeared again without completing the mastic sealant around coupling. So we waited another four weeks and was told to "Hold our horses". Going on seven weeks with no contractor out here to mastic. No worries we had to finish that too! Google search how long it takes to build a pool whether here in Texas or any other state. After design time 6- 14 weeks on the outside! So please don't lie and tell us you can't get contractors to show because it's busy, Covid, small pool company, snowmageddon, or supplies being low. Neither one of you are a professional,hard working or honest pool contractors. You're Gougers. You tarnish the reputation of good pool contractors, church friends and family. All you had to do was finish timely, be professional responsible courteous contractors and up hold your end of the contract without excuses.

Do not even think about using! Research their website and reviews. We have paid over $10,000 to…read morefinish, correct and replace equipment. Much of what was installed was outdated for the sake of saving money. Don't be deceived by the friendly country smile and promises. If you are fooled into signing a contract make sure there are several thousand set aside before it is actually finished! After a year of waiting for our pool to be finished, left with the clean up and rework...nothing good to say about the owner nor his business.

Been buying wood here since 2020, before the '21 snowpacolypse of '21. I know, I didn't spell that…read moreright. Owner is awesome, and the cool cat that helps load the wood is just that, a cool cat. Been there at least 3 times and will go back. Time it between any crazy weather winter storm. Don't care if you don't believe in climate change, I had to buy a snow shovel so believe what you want. Prepare, get ahead, and know that this place is AWESOME!!!!

Hands down my favorite nursery!!! Love Laura!! She is so knowledgeable about her plants and…read moreflowers. Has a wide variety and they're always hearty!!! She spends extra time to make sure you get what you're looking for but also that you have what you need food wise to have a great garden!!