Parking is adjacent to the Imaging building, so it was easy access to the building. Front office…read morestaff were very friendly and helpful. The Imagining staff welcomed me through the double doors then walked me to the changing room; they provided clear instructions. The Radiographer was friendly and explained every step and move, which calmed me down. They provided ear plugs, ear muffs, and a wash cloth for my eyes, so I could relax during the procedure.

Came here for an Interventional Radiology procedure. While many things went well, they glossed over…read morethe things that really annoy a patient. This is a stressful time for the patient and family. Anticipate friction points from the patient's viewpoint and solve them before arrival! We lack time to work with you to solve your logistical problems. Light rail may work for some outpatients. Most patients drive to your location or someone drives them. So, they need good directions. The pre-admitting interview person gave generic directions to the place and Google Maps were no help at all. Develop good directions and work with Apple, Garmin, and Google to add them. After a failed map search, by chance we called 562-933-1550 (radiology scheduling) and a very pleasant lady finally gave us correct directions: navigate to 403 E Columbia St., from Atlantic Blvd turn right onto Columbia St., drive past the lime-green Diagnostic Imaging building, turn right into side parking, and park in places labeled "for diagnostic imaging patients". Walk across the street and check in at the outpatient surgery center. Helpful! Please program the MyChart automated Epic system to send those directions. MyChart sent the address for the Long Beach Medical Center, a large complex covering several acres and with many entrances. After checking in, the experience was good. Nurses Priscilla and Delilah were very professional and helpful. The interventional radiology team was also great. I felt sorry for the tech who pushed my gurney from the pre-op area through several doors before reaching the interventional radiology room. None of the doors were set to open automatically. He used the gurney to brace the double doors open. Implement automatic doors before an accident happens. The strong, sticky tape that provides antibacterial barrier and holds patient's neck in one orientation for three days was more annoying than the procedure. Warn the patient about this. On removal, the tape ripped off about two square inches of skin. The abrasions and wounds create an entry for infection, so patient's medical team may delay the follow-on treatment until they heal. Talk to a surgeon, preferably a plastic surgeon, to identify a better tape.

Fast and efficient…read more Dellanira the U/S Tech was very friendly and thorough. Her assistant was very polite and friendly as well.

My first time here and I want to say that the staff was incredibly helpful patient and intelligent…read more Dellanira was exceptionally informative. The front desk ladies were all helpful and very patient and understanding. Ive been going through a lot and to finally get great care for the first time was encouraging, and restored my hope.

Horrible service. They cancelled my scheduled MRI at the last minute with no clear explanation and…read moreno meaningful alternative appointment date. I was left in severe pain with no answers and no urgency from their staff. Completely unacceptable when patients are depending on timely imaging for medical treatment. Very disappointing experience.

The patient portal is not user friendly. Nor is it organized in a user friendly manner. No results…read morewere accessible. The results SHOULD be accessible to the patient.

My son had a medical procedure and needed an MRI quickly. They told me the cash price was about…read more$700 and without a medical insurance approval pre-authorization I would have to pay cash to get in quickly. The lady serviced me and told me that I could get in on a Friday if I wanted to. Luckily we got the approval pretty quickly pushed it through and ended up spending only $111 They got the scans to our doctor and I was really appreciative considering I called around several places and they were the only one able to squeeze us in. Thank you so much

I was originally told I would receive the results of my lumbar spine MRI within 3 days. It is now…read moreOVER 2 WEEKS and I still haven't received the results. I've tried to contact the office via phone calls, and email, but have not received any response. The first time I called their office someone picked up the phone, didn't say anything, and hung up. After that, I only get the "answer machine". I've left SEVERAL messages but no one has called me back. Also, this Waveimaging location is in an extremely old building that is filthy.

Very nice staff we got in and out pretty quick everybody was really nice. It was a little crowded…read morefor seeing for someone in a wheelchair but we were got around okay

Unable to reach someone when it's open or in an emergency. Orders wouldn't load properly and they…read moreexposed my baby to more radiation then he should have been. Tech didn't do what I asked. Super super super unhappy with the business. Don't go unless you absolutely have to and even then beware.

My first time using this location Making appointment online…read morewas easy though AM times are limited. Staff efficient and professional. Actual time spent filling out paperwork included was about 20 min. Only negative is having to pay to park

Organized professional good service would recommend to others office was clean which l did…read moreappreciate

I had to come here after an unsatisfactory experience from Excer Urgent care on Lakewood blvd. They…read moretold me they needed a "credit card" when I have full medical coverage! With all the healthcare fraud and breeches...there was so way I was going to do that. The receptionists at ContinuEM were super nice and got me checked in within 5 mins. Never did they ask me for anything financial other than my copay which was expected. Once I saw the doctor, boy was he thorough. He explained what was going on, what to expect and what I was doing that could make things worse. They gave me a steroid pill right there in the office - no need to go to the pharmacy! And they observed me after I took the pills to make sure I didn't have a reaction. It was actually a good thing that Exer didn't work out!

I received the worst service from JENNIFER PEART, NP, today, 6/2/2026…read more I told her my concerns, and she told me they don't handle this in their establishment. I just said, "Ok, I guess that's it". I felt helpless at this point. She then replied with, "okay"! And walked off nonchalantly. I stood there for a few seconds before realizing a nurse or aide was not coming to offer me an after visit summary, and escort me out. I then found my own way out. It made me wonder would she treat a non-minority the same way she treated me. I understand they have their own limitations, but to be treated so nonchalantly with lack of compassion is the upsetting part. Are bedside manners nonexistent now? I understand people have their off days, but this was completely unacceptable. Maybe consider another field if helping people doesn't bring you any sense of fulfillment. I will be reaching out to speak with a manager if possible.

Well I am back after being rescheduled again.... And made sure there wasn't a wait for longer than…read more60min this time..... lol Today I was brought back with in 5min what a shocker....i wish I could've gone elsewhere but my doc only has a contract here....unfortunately. Ok bye

I have been to this location for various reasons many times. I do believe I also visited another…read morelocation before they opened here a while back. All visits here have been 10 stars. This most recent visit, was in here for a simple x ray. I checked in and went to grab a magazine and no more than 7 minutes later they called me up. They did call me up with a group of 5 other people but sat us in a different waiting area. From there, I waited an additional 5 minutes and was called in promptly. I had my x ray done start to finish in 25 minutes(with appointment). All the staff members are cordial, kind caring and polite. The business itself is wonderful and plenty of room to sit in. There is a separate line for each procedure you are here for(mammogram, mri, ray, etc). I do recommend getting an appointment online, will save you time. Overall, excellent experience!

Only sad I didn't find this place sooner Great staff…read more Great doctors Nice clean environment So glad I found this place

Thanks doctor for helping me with my breathing problem I went to the emergency room à day before…read morebecause I was super sick and I couldn't breathe right the er didn't find what was wrong And you did immediately u heard my lungs and knew some thing was off I had gotten acute bronchitis we Worst feeling ever The er didn't give me any antibiotics and u did and today i write this still recovering:) thanks doctor . On top of the sweet nurse assistant super nice girl keeping me calm throughout everything Let's not forget the nice young lady in the front desk . I trust you more than the dammm ER This will be my go to when I need medical treatment thank you thank you I highly recommend:))

They should name it open disaster instead. I think one star is too generous for them. My mom was…read morescheduled for an MRI at that location. I should've listen to my gut feeling when they messed up in scheduling to go somewhere else. We arrived there all workers who work there look like they bored their @$$ off. Very very Unprofessional, the place is beyond filthy and the MRI tech have no bed side manners. My mom was their for an hour and half stuck in state of the art 1970's MRI machine. The MRI tech looked annoyed of her life she wants to rush the exam and go home asap. Once the test is done she didn't bother to help my mom escorting her, or help her out of the machine-keep in mind being stuck in one and half hour noisy machine you are forced to lose balance and get dizzy, will never go to the filthy location again.

Today I had a mammogram and let me tell you, I've been having them for many years. The young lady…read morethere and the Machinery this is the first time I walked out not feeling like my boobs are injured. Thank you, Lakewood open MRI it was a great experience even though it was a squishing situation.