My car made is in from Maryland to Irvine, Cali all clean and in one piece. Happy with service and…read moreMr. Henry. Maz

Sandra was amazing to work with--she made the entire experience easy. I have had some negative…read moreexperiences with transportation companies in the past, but she was very transparent and communicated with me every step of the way. If I move again I will be utilizing her services, highly recommend!

Bought a car in Dallas Texas contracted to bring it to Kensington MD for a fair price of $719.00…read moreThey were late by 4 hrs for the pickup then the driver refused to pick it up near my house and instructed me to take it to highway 75 at 9:00 pm because he said could not come in my neighborhood I live 1 block from SMU it has a wide street and 1/2 mile from 75 highway When he arrived in Maryland had the same issues and even questioned my location as a dangerous neighborhood which I responded that we live in upper middle class suburbs in Montgomery county Maryland gave him direction to a mall to pick up the car he refused and again had to go to 495 during rush hour to do it extremely dangerous and illegal in Maryland

My cousin lived in Washington DC but decided to move back home to San Francisco after college. She…read morewas struggling to find a way to bring her car with her because she did not want to drive it across the country on her own. She decided to ship the car over to her so she wouldn't have to deal with the stress and she chose to use USA Auto Transport to do it for her. At first she was scared but the workers assured her that the car was in safe hands. They were very good at responding as fast as they could and answered all of her questions since this was the first time she was shipping her car. They even sent her pictures of the equipment they were using to ship her car so that she knows everything was taken care for. The company also assured her that if there were any damages, it would be covered by their insurance. It was great that she didn't have to stress out about her car. The company picked up her car on time and was delivered on the day they said it would arrive. The accuracy was amazing and gave her peace of mind. There was no damages made to the car and it shows how careful they are. The price of shipping the car was more affordable than she realized. It was one of the best decisions she has made during her moving period. My family recommends this company for your car shipping needs. The workers are very nice and it is obvious that they care a lot about their clients. They make sure everything works out okay without any concerns.

This company was truly a blessing when it came to shipping my brother's car from Virginia to Los…read moreAngeles. I had talked to MULTIPLE brokers, sales agents, and scammers and I was getting pretty frustrated that no one could match my budget and everyone was making me promises that they for sure could not keep. Plus they KEPT CALLING MY PHONE. But I contacted Outbounds and Sabina, our broker, helped me out so much. She was extremely diligent and answered all of my many, MANY calls and questions. Not only did she match my budget, but she also made a special exception to give the 100% of the payment directly to the driver without the brokerage company taking a cut. This resulted in my brother's car arriving one and a half days EARLY with absolutely no damages. Our driver, Zukhriddin, was EXTREMELY professional and, even though there was a language barrier on both our ends, he worked with us to answer all my brother and dad's questions. He pulled out his translator app and was very patient with them. He was phenomenal and so was Sabina. Outbounds is a GREAT company to use for first time car shippers- I was super nervous about this entire experience but they made it so much easier for me and my family. The last thing I will say is that, if you are looking to vet out these car shipping companies, use two websites: Yelp and the Better Business Bureau. Also, I will say that from my personal experience, I enjoyed speaking to a woman broker and having her handle my case. It was my first time doing this and she was very refreshing to talk to. Most of the salesmen I had spoken with before were either rude or condescending and I got the feeling they were just trying to sell me on any price point possible. I really do recommend this company, and, most of all Shout out to Sabina and Zukhriddin! They were so kind, patient, and professional. Outbounds- if you're reading this - GIVE THEM A RAISE!

I used their service late spring. Alan helped me to send my C230 from Stafford, Virginia to…read moreHuntsville, Alabama. It was fast and reliable as if talking to your friend. If you are looking for a cheap service you may be at the wrong place but definitely the best car transport service I've used so far.

I would be very hesitant to recommend this business to anyone…read more Nick, the person I worked with, is very kind but my issue is with how the whole system and process is done. I feel like he did everything he could have done but I was still left with a fairly stressful situation. I coordinated with USA Auto Transport in May to do a July pickup for my car to bring it from Virginia to Oregon. Price was fair (about $1800) and I was able to select a 3 day window for pick up. We decided on July 5th - July 7th. My plan was to fly out early July 8th or late July 7th depending on pickup time. On paper this was a perfect schedule. July 5th comes and I hadnt heard anything from the driver yet so I called USA Auto Transport and spoke with one of Nick's colleagues who let me know the driver would call me when theyre about an hour away. I thought that was perfect since it gave me time to still to errands while waiting for the driver. In the afternoon of July 6th while Im working with my household goods mover, Nick calls me and lets me know that theyre not able pick up my car anymore. I asked if it was a money issue or a time issue and he said hes unsure why. That's not really something you want to hear less than 48 hours before youre supposed to fly out across country. He tried working with their logistics teams and drivers to see what happened but we never got a clear answer. His initial advice to me was that he recommended I leave my car in Virginia with someone (not really an option since I dont have anyone Im close enough with to watch my car) or find a new company to ship. Again - with less than 48 hours before my cross county move I was told to find a new vendor. Let that sit with you. In fairness to Nick he did try to get me another date to ship my car but I would be long gone from Virginia by then. I ended up having to quickly call half a dozen businesses before they closed for the day to see if someone could ship my car. To say this was stressful is an understatement. In the end I have to pay almost double for another company to ship my car. Their employees are nice but please, save yourself the headache of a last minute cancellation.

So I had some bad experiences in the past with other shipping companies and decided to give these…read moreguys a try after speaking with their rep (Nick) and getting a very positive feeling in their answers. I was quoted a price and pickup / delivery for having my vehicle picked up in Phoenix, AZ and dropped off in Herndon, VA. I was called the day before the pickup by their office and told the driver would pickup the car in the morning and the driver would call me about an hour before to confirm. Call came in the morning and the driver showed up shortly after, inspected the vehicle, loaded it on the trailer and told me the date it would be in Virginia. I booked my flight and low and behold the driver called me on the morning of the promised delivery date to let me know he would be there in an hour. Vehicle dropped off and we both inspected it To make sure all was good (and also confirmed mileage so I could see it was not driven anywhere in between). I was going down to work for 6 months and shipping the vehicle would have been much cheaper then renting a vehicle or using Uber. Six months later I reached out to them and even though pricing had gone up do to driver shortages / rising gas prices and other factors they told me they would honour the old pricing. Reverse order of all above and my car was back safe and sound on the day promised. Such good communication both from Nick the rep and their office and also from the driver and all the stress was taken off my shoulders using them. Other companies will fool you by quoting lower and then charging you more after or the driver will simply not show up at all. Save yourself both heartache and headache and use these guys. I rarely leave reviews but the exemplary service I received prompted me to make sure I did!!

I've been using ad hoc delivery services for years, and this was hands down the most professional,…read moreeasy, pleasant and stress-free experience I have ever had. I really can't commend Nestor enough on his service and professionalism. I contacted him online, received a service quote based on distance, was sent an invoice, paid online, great communication on the day of, timely arrival, loading/unloading. 10/10. I used his service in June 2020. I am here in September writing this review, because the experience was that positive and memorable. Save his contact information, hire Nestor when you need reliable transport. Good help is hard to find. A welcome new business in the DMV! Thank you Nestor for helping with my two 14 ft kayaks!

Great price and great service. Very professional. Very fast: Requested a quote around 5pm, got a…read moreresponse at 730am, submitted payment through a link they emailed me, and got scheduled for delivery at 10am same day for 2 letters to 2 different places. Also received photo confirmation of delivery.

After delaying my transport, I decided to cancel my order, but then they offered me a deal that was…read morehalf the original price! I was totally surprised and decided to take the offer. I didn't regret it because the service was high quality and I got every step covered for me and my vehicle. Thank you Washington Car Transport! My vehicle has been transported safe and sound. :)

I called Phoenix and they started the process for me right away. They picked up my car in 4 days…read moreand ended up delivering it early, I wish they would've let me know, just so I could plan ahead, but I was very happy with their service!

Kerb really saved me out of a messy moving situation. I originally booked with a different moving…read morecompany to ship my car from Virginia to Oregon. However, on the day of my cars pick up date (and less than 48 hours before my flight) the original company cancelled on me(please see my other reviews about USA Auto Transport). I had to find a company to ship my car with less than a days notice since my flight was in the early morning. I called Kerb at 5pm in the afternoon needing a car picked up the next day for a cross country move. They were able to call a driver, confirm that he would be able to pick up my car, all before I signed anything or paid any money. The next day the driver met me and picked up my car. In addition, the driver who picked up my car is the same driver who delivered my car to me in Oregon. Thats a huge plus to me. Ive shipped my car coast to coast before and sometimes your car goes through a handful of drivers. I received my car in the same condition I gave it to the driver in just 6 days. Pretty good turnaround time if you ask me. The only thing I would be aware of is that Kerb was a little pricier than some of my other options but again, this was a last minute shipping so I understand needing to pay more to entice a driver to get my car. Also, you get what you pay for with cross country moves so keep that in mind. Cheaper movers are not necessarily reliable (they may cancel on you last minute like they did with me).

DO NOT USE KERB MOVING. I picked Kerb to move myself from Washington, DC to Austin, TX. I chose…read moreKerb based on the positive reviews on Yelp. I am writing this review to explain my horrible experience that is not like the others. I regret choosing Kerb due to the damage to my goods/lost goods, and Kerb's terrible customer service. For the DC portion of the move, Kerb picked a local moving company called I Loving Moving. I paid Kerb for a full pack and the total cost to move my one bedroom apartment came to around 10,000 dollars, which included to cost of packing. The movers showed up 5 hours late on the day Kerb told me the movers were to arrive. In DC, you have to reserve a loading dock time and the elevator. I reserved the morning slot because they told me they were coming between 9 and 11 am - probably closer to 9 am. The local moving company did not arrive until 1 pm. When the local movers arrive at the site at 1 pm the loading dock was already reserved by another tenant. The local moving company decided they did NOT want to move me that day and wanted to leave my apartment. Kerb also tried to give me a new date that was TWO days later. I was frustrated that they could just switch the move on me because their own team was late. The movers provided no explanation for why they were late. They could still park the truck in the loading area and begin packing me. The other tenant only had a pod that was parked outside the loading dock area. Ultimately, I did not trust Kerb to come back two days later and considering the 14 day business window to receive my goods in TX, I wanted to have them pack my goods on the agreed upon date/window. The movers finally decided to move me after much negotiation on my part (Kerb did not help). I paid the movers to pack me. The movers did not bring anything to pack, so they had to leave to gather packing supplies. They did not begin working until around 3 p.m. They had to leave twice to get boxes and paper. They did not use special boxes for dishes or use bubble wrap. They did not use a variation of box sizes - only large boxes. The movers complained the entire time packing me. Their boss called me before hand, and asked me to observe their work ethic and report back. Their work ethic was the worst I've ever seen from movers. They threw things into boxes and were very unmotivated and angry. I had previously sent Kerb an inventory and a video of my one bedroom. There were no surprises. The moving company left my apartment at 8 p.m. This was after I went to FedEx myself before 7pm (when FedEx closed) to buy boxes because the movers just stopped packing because they ran out of boxes. I called their boss when I was at FedEx and he was also angry at his crew and offered to reimburse me for the boxes. He said he would stop by to supervise the end of the move, but he did not show up. When my stuff arrived in TX, all the boxes were smashed. The movers in TX commented on how terrible the boxes were packed. I lost two lamps and lots of kitchen equipment, like dishes and lids to my pyrex. My Mr. Coffee Espresso machine was broken. Many wine glasses and plates were shattered - at least 15. The DC movers threw all my clothes in wardrobe boxes without a rod so they were all wrinkled. I had to pay to get them dry cleaned. My kitchen chair was broken. My West Elm coffee table mirrored part was broken. My bed screws were lost, so the movers in TX could not put my bed together. My bookshelf was broken. My kitchen table is so wobbly because they did not take it apart during the move so it has expanded and doesn't fit together the same way. My nightstand leg fell off. My other nightstand had lost handles. The screws to my TV were lost so the TV could not be put on the stand. I received someone else's table - that had a different name on it and was supposed to go to Sacramento. The movers here in Texas said that they were not even driving to Sacramento. I got someone else's desk chair. I also received someone else's headboard. Kerb has done nothing to help me besides offer $250 dollars which does not cover the damages/pain and suffering for this move -- not even close. PLEASE CHOOSE SOMEONE ELSE TO MOVE YOU, especially if you're moving from DC! Please do not pay them to pack either because they will do a way worse job than you could do yourself. However, Kerb did do a great job transporting my car so if you are using Kerb for vehicle transport the man who picked up my car in DC was very meticulous and took great care of my vehicle.

Tony responded to my inquiry in less than an hour. He was finishing up a job and was able to come…read morethe same day. His prices were reasonable and fair and he did a wonderful job hauling my junk. I will be using him soon, trying to clean out a shed.

Amazing customer service easy to work with to top it off he works hard and fast with an amazing…read morequality. I highly recommend him to anyone looking to haul things away.

Terrible terrible service from this company, Long Distance Movers Alliance, a Movers Alliance…read morecompany. I used this company to move from California to Texas last year, and the total experience felt like a big fat scam. Why was it so terrible? They changed delivery dates last moment, charged me more than they had initially said, delivered furniture late, and the service agents did not respond to my emails. After complaints about the service, the company offered me $$ to not post negative reviews. I refused. Then for a while they were banned from Yelp for fraudulent behavior, as they apparently offered $$ for people to write good reviews. Now they are back. DO NOT HIRE THIS COMPANY.

Delivery from Chicago to DC took three weeks when I was originally quoted four days. Company was…read morenot proactive in keeping me updated about delays; I constantly had to email them and request status updates. Will never use again.

I moved this past weekend and hired Bookstore Movers for the job. I can honestly say I was blown…read moreaway by the professionalism, efficiency, and expertise of the moving crew. I worked with a different moving company 2 years ago that left me scarred for life with how rude and unprofessional they were. I ended up having to finish the job myself (moving my giant couch up four flights of stairs), so when I knew I was moving again, I did my due diligence and sought out a few quotes. Another company quoted me almost $800 and required a 3 hour minimum for the job!! $800 seemed steep and I knew the job wouldn't take that long... Along came Bookstore Movers who quoted me a reasonable $470 minimum for two hours of work and a maximum of $680 for 3.5 hours of work (price breakdown: $140 per hour with 2 hour min. plus a $190 truck fee). I received a quote within a few hours of requesting it. There was no deposit required and the date was booked. I received detailed emails leading up to the move about FAQs, tips for a seamless move, and the names of my crew including contact info for the crew lead. Abdul (crew lead), Niiwayo "Y.O", and Milly were SO fast and friendly. They wrapped every single item with care in drop cloths and got to moving immediately. Despite the 90 degree heat and a total of five flights of stairs, the job was finished in 2 hours. I was SO impressed. I was so traumatized by my last move that I literally had to walk away while they moved the couch in but before I knew it, I got a text from my boyfriend telling me they had fit it through the door and our living room was all set up. I was so relieved and happy to work with them. If and when we move again, (hopefully not anytime soon, lol), I will 100% be contacting Bookstore Movers... and you should too!

We had a great experience with Bookstore Movers. Responsive and friendly staff. They took GREAT…read morecare of our stuff. Arrived at our new place on time. A great experience over all!