This is my first visit to Greitens auto. They came highly recommended from a friend of ours and…read moresince my old mechanic retired, I said hey why not give them a try. It's the small shop just up from Story Hill BKC on the corner of W Bluemound and N Hawley in the Story Hill neighborhood. This is my new mechanic. Hands down solid and all-around great service. Let's start with what they do that I really appreciate. They take your car into their shop and give you a full-blown report of vehicle condition and then vehicle triage report. You can tell what needs immediate attention to what could wait, and you can then decide how you want them to handle repairs. This report is downloadable so you can store it and keep it on digital file. So far in my book that's a win. Next on to the repairs. Despite needing quite a bit of work, Greitens was honest and reasonably priced. I really don't think I could ask for much more coming to this shop for the first time. Our 2013 Edge has about 100K miles on it and was long overdue from some TLC. We brought it here and they gave it the full treatment it needed and now it's back and ready to run another 100K miles. I'll be bringing our other car for service come the time that's for sure. Easy to drop off with an appointment and easy to pickup when they called to let me know repairs were done. I would NEVER go to the dealer when I have a shop of this caliber. Great mechanics hands down at Greitens!

Stay away! We brought car with two issues:…read moreKnown leak of coolant liquid. They did pressure test, charged us 134$, told us that there is coolant leak (which we knew as it was reason why we came there), based on "color" of coolant they determined that "stop leak" product was used (and I did not use such product), and based on that said they can not fix it as it "may leak again". Idiotic experience. Second issue was broken CV joint boot. They looked up part, stated it is 2000$ and will take 1 month to get here from Germany. Yet US Audi sells this for 831$ with 2-4 day shipping. Moral of this: you will get charged for "inspection" and they do not want or plan to fix anything. Other that oil change or tire change, I would stay away from this place!

The infotainment screen on our Audi Q5 broke. The stealership wanted way too much money so we tried…read moreAmerican Imports for the first time. They saved us $1,000 over with the dealer wanted. They have earned all our future business.

They do a great job, but if you send coupons out, please honor them otherwise that's false…read moreadvertising. You don't want that reputation. I literally just received the flyer in my mailbox 2 weeks ago. There were other coupons on the back of the flyer. I was thinking about using one but I am not sure if it's accepted or if you'll raise the price on me last minute.

We've become a big fan of Ravenswood through e years. The…read moreservice is too notch. It seems like they actually go out of their way to find ways to reuse parts and not sell you things you don't need. They also do very good work, we've never had any issues. Their prices are also very reasonable. We highly recommend Ravenswood.

We have taken our cars here for years and have always had a great experience! Would highly suggest…read more if you need any car repairs!

Help u can pull in get service quick and friendly help and service talk with you and quick have my…read morecar in for service done andone day .

Got my tiers and oil change done here and they were amazing, super quick and affordable and they…read moredid an amazing job. The guys here are also extremely trustworthy never felt more comfortable going to an auto shop as a female so 20/10 would recommend

I had several issues with my car. Lutter's helped me understand what was necessary to fix from a…read moresafety perspective and what was a nice to have to better fit my budget. It was fixed within the same day; a loaner car was offered and all done at a reasonable price. I will definitely be coming back!

This review is based on just getting an emissions test…read more Overall the 3 employees that were present they were very pleasant Since they did not have any other customers I was in and out within 5 minutes

I have been a customer at this location for 20 years, I remember being frustrated on several…read more occasions with the quality and value of the repair. I stopped coming back for several years as a result. Since the garage is minutes away from my house. I tried to give it another shot. Just consistently unhappy with this business. There are better garage is in the area.

Always a fantastic job done. Reliable. Honest. Fair. Truly Trustworthy. Will always bring my car…read morehere. Amazing Job. Well done guys!

Excellent customer service and great prices and they got the best deals and I do recommend buying…read morefrom them.

I got approved for a 2016 bmw here and when I went to go get the down payment to pay for the car…read morewhen I got back the lady I was working went up on the down payment after seeing my bank statement she changed my down payment from $2000 to $12000 and lied and said I hade to put down 35% of the amount of the car when the car was $16000 and 35% of $16000 is $5600 so I wouldn't recommend working with them. She seems money hungry and don't care about the custome.

WARNING!!!!!!! I brought my car to Tom's Automotive Shop for…read morewhat should have been a straightforward repair. They kept my vehicle for an entire month, constantly giving me the runaround and making excuses about delays. Communication was absolutely terrible the entire time.To make matters worse, when I finally got my car back, I discovered that personal property had been stolen from inside the vehicle... It is completely unacceptable for a business to hold your car for weeks only to return it with items missing. Save yourself the headache, time, and money. Go somewhere honest and professional instead

Didn't open on time on this particular day but was able to take my vehicle in and fix it right away.read more