Our technician, Wesley, was prompt, courteous, professional, and efficient. Extremely competent and…read moreefficient. Would recommend. The booking AI did mess up the first appointment, but they made it right with $35 dollars off and were there the next day. Dryer is working great now!

Called for a dryer repair (broken belt). Appointment scheduled same day - within hours - quick…read morediagnosis and repair. Fair price, especially for the speed and flexibility.

Štay away from this idiot! There is a reason why this guys appliance store is a 1 star review. He…read moredoes horrible business. You' ve been warned. Owner, Pete, a liar and bad business. 1 Star rating! We took this pic in Buda at his shop, where you can easily see in pic(taken in Buda Mar 06 22) Damage was already there, he is one straight liar! His appliance are beat up, dented, faulty.

we purchased a brand new lg fridge last year from superior appliances. The compressor failed after…read morea year. It was very frustrating to say the least, but I must add that Phillip and Jasmine from superior gave us the proper attention and repaired our fridge without charging us even though we didn't have a extended warranty. They both truly did the right thing by myself and my family. So Iam beyond grateful for that. They gave our fridge back and it is working great! thank you to Phillip and your staff. it is appreciated.

Highly recommend this repair technician. I accidentally gave him the wrong part information before…read morehe came out for my refrigerator repair, but he was still incredibly friendly, professional, and helpful. Before he arrived the refrigerator actually started working again on its own. He didn't make a big deal about it at all and simply told me to call him if I needed anything in the future. While he was there with the wrong part, he also took time to answer questions about a few other appliances. Honest, knowledgeable, and easy to work with. I'll definitely keep his number on speed dial.

This was such a smooth process, he could have easily made more of an issue and charged me more, I'd…read morehave never known. ESP because I went into a separate room, assuming he was going to take awhile. Well, 20 minutes later, he discovered the problem and fixed it. Viola! Just like the. He was honest about the simplicity of the resolution and didn't even charge me as much as he had quoted. Amazing! He's earned my trust from here on out, I'm giving him a call!

I needed a dryer because my old one died on me. I found this place on google. It's very hard to see…read morethis place because it's hidden on the side of the road. The sign for the place isn't close to the road at all! I had to call for help and I still missed the place because the sign is placed very poorly. I almost gave up on trying to find the place but the guy stood by the road so I could see him. I got a good deal for a dryer but I was overcharged for delivery. The owner told me that since I lived in an upstairs apartment I would have to pay more for delivery. I was told that it would take two people to deliver my dryer and that's why it was $65 for delivery not the normal $45 for delivery. He wouldn't budge on the delivery fee.I accepted it and paid for the dryer and delivery. The next day my dryer shows up for delivery. It was only one guy delivering it. He wasn't even informed that he was delivering it to an upstairs apartment. The delivery guy also wasn't informed about the fact that he was also taking the old dryer away and I discussed it with the owner the day before. The owner overcharged me for delivery and fed me a pack of lies. The dryer works fine and the delivery guy was pleasant to deal with. I just don't take kindly being deceived by the owner and being overcharged for delivery. Beware this place because you never know what lies will be told to you to pad the owners pocket.

Don't do business with this company. I purchased a washer and dryer from them, and both have had…read moreongoing problems for the past three months. I've had to call them back multiple times for repairs, and the issues still haven't been resolved. The installation was also done incorrectly, which created additional problems. It's frustrating to keep having technicians return to fix issues that should have been handled properly the first time. Based on my experience, the customer service was unprofessional, and I was treated rudely when I tried to get the problems resolved. I regret buying from this business and would not recommend them to anyone looking for reliable appliances or dependable service. Do not do BUY FROM THIS COMPANY.

Just purchased a new out of the box electric range LG and at a good price. But the price that was…read moreonline was great but NOT what I was charged. When I text and asked yazmin she just said online was not accurate. A whole 100$ more not accurate. 95$ for delivery which is standard price but this young guy knew nothing about installation. He left my stove like 2-3 inches away from the wall it supposed to fit perfectly in the stove space. He said is that ok? I told him yes just so he could leave and I figured it out alone. The stove works well so no complaints there.

The discriminatory tone/treatment was very unexpected. I visited this business to purchase a…read morerefrigerator outright, no financing needed. Before I could even explain that, the sales rep pushed multiple financing options and withheld the one company I trusted due to prior/current business with them. When I asked about it, she said, "Oh yeah, they're good if you have good credit," making an unwarranted assumption about my financial situation. I was referred by a friend who had a great experience with another salesperson. When I asked to work with that same person and inquired about his availability, I got vague answers, despite the rep admitting she'd already messaged him. Due to me bringing up the military discount my friend received, she quickly said, "We don't offer military discounts." I quickly called my friend on the spot to clarify. As she over heard our conversation confirming his experience just days ago, she used air quotes for this contradicting statement. We don't offer "discounts," but only the manager can apply them, and only if I don't directly ask". This conversation initiated the text to her manager. Now whether she did or not, further displays the untrustworthy communication received. Her interaction with me was dismissive, condescending, and made me feel unwelcome. I believe the treatment was discriminatory and not in line with fair, professional business conduct. Sure, everyone has bad days but this is not a interaction any customer should receive. I will be filing this complaint to bring awareness and encourage accountability and/or training personnel better in communication. Please attempt to look at other similar businesses before considering visiting this one

I noticed a whistling sound from my washing machine during the spin cycle, so I decided it was time…read moreto bring in a professional. I found this company on Yelp and scheduled a service appointment. Brandon was professional and gave me his opinion about the repair. He also explained the root cause of the problem. I will definitely use the company again and recommend it to my family, friends and coworkers.

Paid in advance and owner never returned or refunded my money. Promised a refund several months…read morelater but still haven't received it