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    Longview Tire & Auto

    1.0 (1 review)

    Services - Longview Tire & Auto

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Longview Tire & Auto Photos

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    4 years ago

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    Master Tech Auto Mechanics Llc - I am Dylan, I am a technician at Master Tech who recently moved from Buffalo New York.

    Master Tech Auto Mechanics Llc

    (10 reviews)

    Excellent service and quality of work also excellent.recommend thiss sitefor auto serviceread more

    This is a hard one to write. I do NOT give bad reviews. I just don't. I loved this place, the…read morepeople, and referred so many people here over the years. I'm very sorry that I did. We've taken no less than six German vehicles here. They've grown and gotten busier. Change is NOT always good. Things get missed. People get distracted. Customers get overlooked. I took my GL in for a hard downshift and was told in no uncertain terms what it needed - a transmission service would fix the issue. The "diagnosis" from the tech (which I have a photo of) showed no issues - green all the way. Paid nearly $650 and got the vehicle back - with the exact same hard downshift - NOTED in the tech's notes. I have a photo of that as well. I spoke to April about the issue, that the hard downshift was still present. She said it may need a second $650 transmission service. I asked point blank if anything was wrong with the transmission and was told no, dismissively. Needless to say, the hard downshift did not magically repair itself. I asked around for a reputable Mercedes tech and was provided the name of Carolina Auto Direct in Lincolnton. I also got quite a few similar stories from people about Master Tech during these conversations. Carolina Auto Direct quickly diagnosed the issue - a solenoid was needed! $1700 for the repair, which of course includes a transmission service. The $650 I paid to Master Tech after giving them THOUSANDS of dollars over the years stings. It hurts even more that I tried to get them to do the right thing and give me a refund and got a whole lot of denials. Lesson learned. Thankfully, the issue is resolved before it turned into something worse - thanks to Carolina Auto Direct, where our Mercedes vehicles will be going from this point forward.

    Longview Tire & Auto - autorepair - Updated June 2026

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