My husband and I are retirees living in a condo in Honolulu. When our toilet was unable to flush,…read morewe didn't know who to call since our favorite longtime plumbing company was no longer in business. Then we remembered seeing 535 Plumbing trucks often parked downstairs and at other buildings nearby, and gave them a call. They asked my husband for some photos, gave him an estimate, and sent someone over that afternoon. The plumber was running late but kept us informed about when he would be arriving. Once he got here, he was very courteous, professional, and did what he had to do. He answered our questions clearly in layman's terms for us to understand. A second plumber stopped by briefly to help him. We paid what was originally quoted to us. We were very satisfied with the quality of work done and now have a new favorite go-to plumbing company to call on!

Person on the phone was very friendly…read more Rates were a bit above market but were willing to give them a shot from all the positive reviews. They canceled an appointment an hour after they were expected to show up. Didn't offer any compensation. We had to take time off of work for this which costs money. Just a shame...

Five stars for Rock-O-Rooter -- and specifically for plumbers Joseph and Jomar, who were timely,…read moreprofessional, friendly, and courteous throughout the entire job. I'm 100% satisfied with the work they did and would not hesitate to hire Rock-O-Rooter again. If the rest of their team is anything like these two, you really can't go wrong. Highly recommended!

Because the homes in our subdivision are over 60 years old, several neighbors on our street…read moreexperienced major plumbing issues with their cast iron pipes that cost up to $60,000 to repair. To help prevent this, I enlisted the services of Rock-O-Rooter for the descaling, hydro-jetting, and epoxy lining of the main sewer pipes. They also installed three new clean-outs, repaired one, and removed one that was useless (installed by a different plumber), and replaced the partially frozen main water valve. Owner Roscoe responded quickly to all of my emails/texts, was kind and patient. Roscoe, Tiger, Javier, Spencer, and Aries did excellent work, were professional, and friendly. The total cost of the project was so reasonably priced and fair. I now have a new and reliable go-to plumber. Thank you, Lord! So grateful! Thank you, Roscoe and team at Rock-O-Rooter!

I had a leak from my toilet that needed to be fixed, and I'm glad I called A-1 Plumber. When I…read morecalled, my appointment was scheduled quickly and easily. My initial appointment window was between 12-5, but I received a call letting me know they were able to come a little earlier, which was a nice plus. Albert came out and fixed the issue right away. He was prompt, professional, and provided great service. I'd definitely use A-1 Plumber again.

First, I want to make it clear that I am not trying to bash A-1 Budget Plumbing. I am a retired…read moresmall-business owner, and I simply want to share my experience so potential customers can make informed decisions and understand what they may be paying for. I have saved the emails, written estimate, text messages, and voicemails related to my experience, so I can support the statements in my Yelp review. Here is what happened from my perspective: I called A-1 and explained a straightforward plumbing project that I wanted completed. Based on that conversation, I understood that A-1 would come out and perform the described work at $150 per hour plus materials. Instead, someone came out to provide an estimate. I was charged $150 for the estimate, plus travel time, for a total of $235.60. No plumbing work was performed. The entire $235.60 charge was for the visit and estimate. To be fair, A-1 did later credit me the travel-time charge because that charge had not been disclosed to me beforehand. Because of the costly estimate they gave me, I did not go with them and paid $196.34 to get an estimate.

Last night the pipe under my kitchen faucet burst and water started gushing out at a phenomenal…read morerate. I couldn't even figure out how to stop the water from coming out and within minutes water was pouring down the stairs and leaking into the floors below the kitchen. After calling everyone I could think of, including the board of water supply, with no one providing any help, I typed in "plumbers" into Yelp and started cold calling down the list. First Class Plumbing was the third company listed but the first one that seemed to care. I was warned that I was calling after hours so I'd have an emergency fee if I wanted service now... I joked "fine - this is an emergency" and was told I'd get a call back as soon as they could get ahold of one of their plumbers. I went back to trying to heave buckets of water into a nearby sink and received a call back 15 minutes later. The plumber was so calm, and after hearing that I was still dealing with gushing water, explained to me how to stop the water flow. He asked me to send him pictures of the burst pipe and the faucet and got off the phone to price everything out including replacing the pipes and faucet. After doing all that work he told me what the cost would be and then said it was no worries if given the price I didn't want to continue on - or at least wait until it wasn't an emergency (an extra $150 charge). I said I definitely wanted the service and he came right out and fixed the burst pipe. I would already have been raving about this place for their competent service if it had been a normal scheduled appointment. But the fact that this company and the plumber were there for me when no one else was, and went above and beyond walk me through how to stop the problems and extremely quickly look into part costs for me before I ever even agreed to the service has made me a loyal customer forever!

I reached out to several plumbing companies for quotes, and First Class Plumbing was priced right…read morefrom the start. I spoke with Ana and explained my plumbing issue, then emailed her a photo of the problem area. She quickly identified that it involved replacing my PRV, isolation valve, and irrigation valve. They provided a clear quote over the phone, scheduled the appointment within a few days, and completed the job seamlessly. Whitley arrived on time, was professional, courteous, and a pleasure to talk to. It was fun chatting football with him -- he comes from an impressive football family! His dad, Vili, was the University of Hawai'i football team's official Warrior mascot during the Colt Brennan era. Highly recommend this company for their fair pricing, excellent communication, and top-notch workmanship.

I must have forgotten to give these guys a review. I've used Oahu Rooter's service over the years…read morefor blockages and eventually a full hydro flush of my sewer lines. I appreciate that it's a small family run business that takes pride in what they do, and they've always tried to accommodate me with quick scheduling in emergencies. I can always trust that they will give me an honest opinion, fair pricing, and do great work. I've been so pleased with their service that I've referred them several times to other people I know who have been happy to have found them as well. It's great to know that when things go wrong, I can give Louie at Oahu Rooter a call. If you're looking for a reliable, trustworthy, and fair plumber, give him a call too.

Calling around to have our cesspool cleaned out and though Louie the owner doesn't do service, he…read moreanswered all my questions and point me to the right direction. No rush, just answering all my questions. Though I have used their services before . Thank you so much .

Great customer care and support! I was very happy with the quality of service and how quickly the…read moreissue was resolved. Albert was great! I appreciate his honesty and friendly service.

Albert and Keiko were kind and fair in their service provided. I'll call them again if I need some…read morework, even if I went somewhere else other times.

Kawamoto's Plumbing and Repair is the kind of local business you wish every contractor would be…read more From the very first message, they were professional, friendly, and quick to respond. I received a clear, upfront quote without any hassle. The work itself was excellent--fast, clean, and done right the first time. Chad treated the property with respect, making sure everything was tidy before he left. He even came out on short notice over the weekend without price gouging, which says a lot about his integrity. It's easy to see why Kawamoto's has such a strong reputation. Since 2013, Chad has built a loyal following by combining reliable service with genuine care for each customer. That personal touch really sets him apart. Reliable, trustworthy, and fairly priced--Kawamoto's has earned my full trust. If you need plumbing repairs or maintenance, don't waste time shopping around. Call them first--you'll be glad you did!

We have used Chad services extensively for both our personal home and a commercial property we…read moremanage, and in every instance, he has proven to be super reliable, absolutely professional, and incredibly fair with his pricing. He handles a comprehensive range of issues with equal skill. His work included everything from replacing old, damaged pipes to successfully clearing the most stubborn clogged drains. The best part? When we needed a new water heater, he didn't just replace the old unit--he recommended a hybrid water heater that has already started saving us a significant amount of money on our utility bills. This is a true professional committed to ethical, long-term solutions. Honestly, he is so good that we almost don't want to recommend him to anyone else, just so he doesn't get fully booked up and won't have time for us! But his professionalism deserves to be recognized. Look no further for a trustworthy and highly skilled plumber.

I HIGHLY recommend Pipe Masters. Quick, Friendly and…read moreKnowledgeable Team. This is our third time using their services. Two out of the three were big Jobs, taking multiple days...HOT, rain or shine I hope I won't need to call them again but at least I know who to call BIG MAHALO

Pipe Masters is a quality, reliable, reasonably priced, professional company. 5 stars. I have used…read moreseveral plumbers on the island in the last 40 years we've lived on Oahu and I can honestly say that they are the best! They have excellent communication and customer service skills. They are honest and knowledgeable. I'm am very grateful to have finally found a plumbing company I can trust and rely on.

I'm giving this company a 5 star review, mainly, because the plumber who came to fix my issues did…read moreso professionally and expediently and brought a huge amount of ALOHA with him! I did try to fix the issue myself but gave up. A huge shout out to Kekoa Tapaoan for doing an amazing job. Yes, it was pricey, much more than expected. But the repairs are sound and I was pleased at his plumbing expertise. The negative reviews are mostly about price and yes, the price was high, but I needed it done and approved the cost prior to him moving forward. Will I use probably use Steve's again. Mostly because they are quick to respond and efficient. But if it is a big job, I might get a second quote.

Plumbing repair by Steves plumbing. Water is leaking from my…read moreshower so i contacted steves plumbing and they showed up promptly, while checking the fixture the tech checked the water pressure which was over 200 psi. He said i need to change the prv valve before any repairs could be done as the water pressure should be around 60psi. I have changed the prv in the past, about 4/5 years ago so i told him to go ahead and change it as im pressed for time havjng to work and prepare for the incoming typhoon. He didnt have a valve so needed to go to city mill to get one which they had in stock. The total repair came out to $4100, of which and i'll break it down cost wise. Costs gotten at a consumer pricing from Home Depot Now mind you this is the retail pricing for an normal consumer, not professional pricing (what you or i would pay if going into the store) Prv valve $89 5' length 3/4" copper pipe $50 Fittings $50 Ball valve shut off $ 19 Total of parts $208 $4100 minus the parts needed $208 $3892 labor 18 minutes to complete the repair, say 30 to make it easy $7784 in labor charge per hour I guess i should have purchased a solderless crimper and done it myself for a savings of $3900 Work was done professionally and quickly as promised and the area cleaned up before completion but the labor cost is whats bugging me- guess i got into the wrong profession

Awesome job. Dj did a super good job. Super happy with work done. He explained and answered all my…read morequestions about install.

Overall they did good work. The only issue I had is that they cut the ceiling tiles in the room…read moremaking a big mess even after I asked them to do the cutting outside. No floor covering so dust was everywhere. They vaccumed the room and made a partial effort to wipe some of the shelves but dust was in several rooms.