They never answer the phone!!! My husband had an appointment and got the time wrong by 30 min…read more They called him 3 min after his scheduled time to ask if he was going to be making it. He missed the call and called right back and they didn't answer. He arrived 5 minutes later, still within 15 min. Of his actual scheduled time, and they refused to see him. Receptionist was rude and non accommodating. Otherwise, this place is nice and the actual hygienist and dentist are great but front office experience can make or break a business.

Office managers are horrible! I am double covered with 2 insurance companies and this stupid office…read morekeeps sending me a bill saying insurance hasn't paid. Called insurance and they have zero claims . Office refuses to call insurance to figure it out! That's their damn job. Girl was very rude and unprofessional. If they want to get paid, pick up the phone and do your job! Never going there again. This has been going on for a year!!! Unacceptable

Very professional! I was on vacation and needed immediate attention. They were able to help me that…read moresame day, and treated me like a long time patient. Hopefully, I'll never need them again, but if so....I know where to call. Thank you Dr. D.

I realized the evening of December 30th I had an infected tooth and the gums underneath, because of…read moresomething wedged between the tooth and gums. I was in horrible pain and called several dentists, who listed emergency appointments on their website. Dr. Dunavant Jr DDS called me the next morning. I had gone to Walmart and bought a tool to remove the piece which was wedged, hydrogen peroxide, and Oral gel with an antibiotic, which took care of the pain and swollen gums. He was so nice and compassionate on the phone, and although it was New Year's Eve, he told me to call if I had any further problems. If I lived nearby, I would certainly want to go to him.

This is an amazing Dentist office. They are efficient kind and caring individuals. I have had…read moretrauma from Dentist since childhood. This is the most relaxing and kind staff and MD I have come across in years. Christie the hygienist could not have been kinder, understanding and perfect to clean my teeth. I highly recommend this office for your Dental needs

I had a tooth that they had put in and the next day the tooth came out and when i went to go see…read morethe dentist the next day,,,she said there is nothing she could do for me...I said What?? She then told me they dropped me from their service and couldn't help me..i called the next day to complain and the woman who answered the phone said this is what we do,,,these people are pathetic...

Had all teeth removed, full implants, now headaches every day. I had concerns about alignment,…read morethey smiled n said it would be fine. Liars n crooks!

I've had several procedures with Dr Anthony Chicola: a failed implant removed, bone graft, new…read moreimplant installed and others. Here's what I know. He was never rough and he did the things to make shots not painful. His work areas were clean and clutter free and he actively monitored all that. He is competent, skilled, sharp, reasonable, and he's undistracted. I called him after-hours once and he was there for me, answered fast, "easy stuff" he said. He gave me a very nice, thick blanket in the chair that I appreciated. He heard my questions, investigated, considered and discussed things with me. He's a very smart fellow, yet he didn't seem to mind explaining, or repeating. He did not allow his staff to stand behind me and speak to him while we were talking. He was fair with his billing also seemed to be personally involved because adjustments were made after my visit and I didn't have to chase a correction. Each of the surgeries I had with him were successful, they were easy for me, I was comfortable, healed fast and am happy with the outcome of each. Dr Chicola is a great oral surgeon and he's easy to work with. Good luck with your search...Methinks this is a great one.

I'm happy with my experience! Dr Durtschi is professional, kind, and efficient. Unfortunately a…read moreroot canal he performed last year didn't take, but he refunded me so I could go see a specialist. I still have my tooth and I'm out of pain.

STAY AWAY! Worst dentist office ever. Extremely rude "dentist". Horrible bedside manner. Went in…read morefor appt and waited about 20 min. Got X-rays as soon as I got to the exam room. Then about an hour goes by after X-rays. A different lady comes in. I was told by her that he would be 10 more min. Asked for the tv to be turned on and it wouldnt work so I had to download a free app for their tv to fix it. I noticed a little camera right above the tv. I thought that was odd. About 35min goes by and still no dentist. So I have now waited almost an hour and a half after X-rays. They didn't even start my cleaning. Finally I hear him talking to the person in the next room. He was in there maybe 5 min. He comes into my exam room and asks if I had any concerns. I started telling him about the "zingers" I have on the bottom left. He asked when like brushing my teeth? And I did no, it's only with the instruments and toothpicks and such. He says how about you let me do my job. I said wait, you just asked me if I had any issues and I'm telling you. I sat up in the chair and asked what's going on. He ripped off his gloves and says how about this, we will cancel this appt and won't charge you. I was shocked! Such bizarre treatment. Who does this! The lady in the back was like I don't know what's wrong. I was leaving and asked about the camera in the room. They said it's all recorded. So I asked for a copy of what just happened. She came back and said he told her it was not working. How insane?! Such a weird visit! Of course the camera isn't working. When leaving I started asking the ladies upfront if he was ok if he just got bad news or what. They laughed and just said you better leave now. I told the ladies upfront that they were nice while I was leaving. He came around the corner and started in on me about me telling him how to do his job while he stood out of site. I have no idea what his issue was. I said today this just cost you guy 3 new patients. The brown haired lady laughed. She said were doing just fine. I said well word of mouth works too I will let others know how he acted towards me. There were no other patients waiting in the waiting room when I was checking out. I can't imagine how they stay in business with this treatment of patients. I noticed when sitting in the parking lot that he stormed out and got into his silver Buick and raced off. He wasn't even in the office maybe 10min or less. Also, they want you to leave a credit card on file so they can charge you for missed appointments and cancelations. I kept my ppwk and didn't fill it out.

Avoid at all cost…read more This dentist office is a complete disaster from start to finish. I had just returned home from an extended overseas deployment and only chose this office after verifying before and during my visit that everything would be fully covered by my insurance. The front desk staff were shockingly unprofessional and rude. The dentist was a nice older man but basically looked at my teeth and said "looks good"-- providing little to no value during the visit. They took almost a year to process my claim, wrongly told me I didn't have insurance coverage(I absolutely did), then called back to "apologize" and said I was right, before hitting me with another bill 10 months later. When I went in to resolve it in person, they were dismissive and disrespectful multiple times to myself and the very kind insurance rep who was trying to help them with the claim. No one should ever be treated like this. My insurance provider confirmed they had never even received a claim. This office seems to be stuck in the 70s but by far the worst part is the office staff. Incompetent, disorganized, and flat-out rude--truly one of the worst healthcare experiences I've ever had. Also, for context, I NEVER write negative reviews, I'm a very positive and optimistic person but felt compelled to share this experience to hopefully save someone else the wasted time and frustration this has caused. I think this is actually the first negative review I've ever left for any business. Save yourself a headache and avoid at all costs!

Great service! I lost a crown due to the tooth breaking. Dr. Manning installed a post to…read morereinforce the crown before reattaching it. He worked quickly and with care. I would go back to him anytime.

I have been looking for a new dentist in the area for a while and came across orange beach family…read moredentistry. So, I decided to give them a call and the front desk was pleasant and helpful with getting me set up for a cleaning and getting my dental health back in order. I was booked in a timely manner and seen very quickly after my call. Once I made the appointment, I received texts and emails to confirm my appointment and also sending my paperwork paperless which was great to fill out which gave the option to put all my card information in so that it could be checked prior to me coming in. I promptly filled out the information and sent it back to the office and confirmed my appointment so there would be no issues. On the day on my appointment I came in the office it is very nice and clean. Front desk staff was very very nice as well, and greeted me before the door was even closed. I then was called back very quickly and started my appointment. Everything went very smoothly from the xrays to the cleaning. Tina was my hygienist and made me very comfortable as I have a huge fear of all thing's dentist related. So much that she made sure I had warm water for my gums as they are sensitive to cold water. She made great small talk with me to take my mind off the things being done to put my mind at ease. When I saw Dr. Lauren Holloway she was just the most pleseant dentist I have ever had. She made me feel right at home and never uncomfortable. I can honestly say for once I am not dreading my next 6 month check up after this wonderful time I had. Thank you so much Dr. Holloway and all of her staff for making this such a pleasant experience for me.

They provide poor dental care and take no responsibility for their bad work. They actually blamed…read moreme for having dental problems! That's why I went there to get them fixed a they did poor work time after time. Beware! Don't go there! They bill you freely for crappy services!

Excellent , profesional, extremely knowledgeable doctor , great office staff , highly recommend to…read moreanybody looking for best dental office in town

Professional and very kind and honestly best dentist in Pensacola five stars all around…read more Clean office as well