listen carefully to "diagnostic explanation ". Ask questions…read more Get a second opinion. watch billing closely. Be careful and your own advocate.

A friend of mine have been trying to schedule an appointment to check his eyes for the pass 2…read moreyears. Recently he tried in December to no avail. He tried once again today and was put on hold, transferred to different people, hung up on as well. The last person that he was transferred to as she was putting him on hold again asked the first lady which is sitting next to her said why did you transfer him to me!!!!! Wow such Unprofessionalism at its best!!!!!!!!! He will NEVER USE THIS LOCATION EVER AGAIN!!!!!!!!!! I WILL NOT AS WELL!!!!!!! AND WILL BE LETTING OTHERS KNOW OF THE UNPROFESSIONALISM AT THIS LOCATION AS WELL!!!!!!

First and last visit. Had a medical issue with my eye, requested an ophthalmologist, not an…read moreoptometrist when I made the appointment. When I arrived, I was seen by an optometrist. He prescribed drops that did not work. Being unhappy with this visit, I went to another practice down the street. Saw an ophthalmologist who prescribed a different drop that work within a day. The real kicker, my bill from this office was double the fee of the second office where I actually saw an ophthalmologist. Do not recommend this practice!

Took my grandma here for follow up appointments. BOTH times the front staff is very rude. We say…read moregood morning and they give us weird looks and act like they don't want to talk to you at all, they just hand you a clipboard to sign in. Personally, if you take the job to be the front receptionist at the counter you should have that cheerful welcoming attitude. you're the first face people see when they come in. you set the reputation of the place. Outside of that, the doctors and staff are efficient and very kind. It's a shame that when you first walk in the first impression of this place is not good because of the front staff. The only other thing i'd add is more seats, it gets crowded.

"Dr. SUSAN PAYNE took the time to listen to my concerns and…read moreexplained my treatment options thoroughly. Her empathy and patience made a significant difference during a challenging time."

Dr. Maddalon passed away. My time under his care was excellent. I recommend the group practice for…read moreorthopedic surgery in our area.

Never saw the doctor 'cause I walked out of office. As I waited for my appointment an older man…read morewith a walker and oxygen tank walked in and sat down next to me. I heard him tell his friend and helper that he earlier cancelled his appointment because he wasn't feeling well, but that he called back and spoke with someone that told him just to walk in and that he would be seen. He was there to be seen for hip surgery. The receptionist, knowing the man's condition, made him get up and walk to her instead of walking 12 feet to the lobby to speak to him. He did so in obvious pain and breathing difficulties. She told him that she didn't know who told him to come in, but that he couldn't be seen and had to reschedule an appointment. He couldn't believe it. He explained that he was assured to be seen, and that it was very difficult getting ready and getting to the office. He was distraught and almost in tears. This exchange went on for several minutes, until I heard enough and interjected. I told the receptionist to cancel my appointment and give the slot to him, only to be told that I couldn't because I had an appointment as a new patient. I thought that this was absurd, and told the receptionist to cancel my appointment and that I will see another doctor. As I left the office I said in a voice loud enough that every patient could hear, "There is no compassion here. Absolutely no compassion!" Just before I stepped out the door an old man in a wheelchair said that he had already been waiting for 2 hours past his appointment. So I guess I'll never know how good the doctor is. I'll never see him!

The office is very clean. The staff is nice and welcoming, I"ve been in the Brandon office too and…read morethey are the same,I'm very pleased with their care. I had a Cataract surgery with Dr Fisher, he is the best. He explains everything pros ,cons, every detail. He talked to me about a lense that I could use, where problably I'll never need glasses or contacts again and I took his advice. It's has been a life changing, I dont need glasses not even readers, but at thanks to him that mentioned, the options that I had. His bed manners are exceptional. I recommend Brandon Eye associates to anyone ,and specifically Dr Fisher. You won't be disappointed.

I couldn't be more happy with Brandon Eye Associates and Dr. George Fisher. My cataract with lens…read morereplacement surgery was amazing and never had any follow-up issues. I'm 20/20 now and have ditched the contacts forever. Dr. Fisher and staff are friendly and knowledgeable in everything eye related. I highly recommend Brandon Eye Associates in Sun City Center.

Never got a bill from them did get sent to collections thanks a lot for that.try billing the…read morepatient first

So this is my first experience with eye care in Florida and I am very satisfied. We did our due…read morediligence researching doctors reputations, customer satisfaction ratings within our vision plan network and Kaufman Eye Institute had great reviews and seemed to be a one stop shop. The physicians employed here all possess a variety of specialties ranging from Optometry to eye diseases, dry eye conditions and eye plastic surgery...Hmmmmm not what I was seeking but maybe a few nips and tucks to this old girl wouldn't hurt.. Okay back to my review. Elizabeth was who took me in and did all the testing and she was great. Very efficient and personable. She cleaned all equipment just before using anything on me as well as frequent hand sanitizing which is important to me. Dr. Parker examined me and explained all things well. My experience was excellent.

To start Noone greets u with a smile the optical girls made me waited 45 min very unprofessional…read moreall the people are rude n stuck up they think there shit dont stink the whole place is very very unprofessional

Long long wait over 3 hours, returning patient with no problems. I will not return very poor…read morescheduling. Talked with others evidently this happens on a regular basist