Web portal was down. Meaning you can't fill out forms in advance and have to sit in their dingy…read morestore front office waiting room and fill out the forms all while they were running late. The fact I was obviously physically disabled and masked didn't register with them and the Dr knew my condition because he mentioned it to me... before I refused to fill out his forms... and left. Disclaimer: Im extremely tough on professionals I pay good money to. I expect them to be up to date in their systems and equipment and to not only understand but actively accommodate their clients/patients. Tired of paying for poor goods/service.

I've been going to this place since I moved to Florida. One of my medical finds that I'm very happy…read morewith. I recently had my cataracts taken care of. I highly recommend Dr Jeffery Davis.

listen carefully to "diagnostic explanation ". Ask questions…read more Get a second opinion. watch billing closely. Be careful and your own advocate.

A friend of mine have been trying to schedule an appointment to check his eyes for the pass 2…read moreyears. Recently he tried in December to no avail. He tried once again today and was put on hold, transferred to different people, hung up on as well. The last person that he was transferred to as she was putting him on hold again asked the first lady which is sitting next to her said why did you transfer him to me!!!!! Wow such Unprofessionalism at its best!!!!!!!!! He will NEVER USE THIS LOCATION EVER AGAIN!!!!!!!!!! I WILL NOT AS WELL!!!!!!! AND WILL BE LETTING OTHERS KNOW OF THE UNPROFESSIONALISM AT THIS LOCATION AS WELL!!!!!!

First and last visit. Had a medical issue with my eye, requested an ophthalmologist, not an…read moreoptometrist when I made the appointment. When I arrived, I was seen by an optometrist. He prescribed drops that did not work. Being unhappy with this visit, I went to another practice down the street. Saw an ophthalmologist who prescribed a different drop that work within a day. The real kicker, my bill from this office was double the fee of the second office where I actually saw an ophthalmologist. Do not recommend this practice!

Took my grandma here for follow up appointments. BOTH times the front staff is very rude. We say…read moregood morning and they give us weird looks and act like they don't want to talk to you at all, they just hand you a clipboard to sign in. Personally, if you take the job to be the front receptionist at the counter you should have that cheerful welcoming attitude. you're the first face people see when they come in. you set the reputation of the place. Outside of that, the doctors and staff are efficient and very kind. It's a shame that when you first walk in the first impression of this place is not good because of the front staff. The only other thing i'd add is more seats, it gets crowded.

"Dr. SUSAN PAYNE took the time to listen to my concerns and…read moreexplained my treatment options thoroughly. Her empathy and patience made a significant difference during a challenging time."

Never saw the doctor 'cause I walked out of office. As I waited for my appointment an older man…read morewith a walker and oxygen tank walked in and sat down next to me. I heard him tell his friend and helper that he earlier cancelled his appointment because he wasn't feeling well, but that he called back and spoke with someone that told him just to walk in and that he would be seen. He was there to be seen for hip surgery. The receptionist, knowing the man's condition, made him get up and walk to her instead of walking 12 feet to the lobby to speak to him. He did so in obvious pain and breathing difficulties. She told him that she didn't know who told him to come in, but that he couldn't be seen and had to reschedule an appointment. He couldn't believe it. He explained that he was assured to be seen, and that it was very difficult getting ready and getting to the office. He was distraught and almost in tears. This exchange went on for several minutes, until I heard enough and interjected. I told the receptionist to cancel my appointment and give the slot to him, only to be told that I couldn't because I had an appointment as a new patient. I thought that this was absurd, and told the receptionist to cancel my appointment and that I will see another doctor. As I left the office I said in a voice loud enough that every patient could hear, "There is no compassion here. Absolutely no compassion!" Just before I stepped out the door an old man in a wheelchair said that he had already been waiting for 2 hours past his appointment. So I guess I'll never know how good the doctor is. I'll never see him!

Never got a bill from them did get sent to collections thanks a lot for that.try billing the…read morepatient first

Communication with front desk and Doctor seems like none. Waited over an hour in waiting room only…read moreto be brought in to room and waited another 45 minutes, mind you after going up to the desk and asking why I was waiting so long when there were only 2 other people ahead of me when I first came in and watched as other people came in and were called in ahead of me. I think they had crossed me off as seen, but put me in room and told me I would be next only to wait again. I lit into doctor when he came in room and he said he would find out what happened in which he did as I left I heard him asking, needless to say I haven't been back since.

Poor patient care. Uses interns and students. Extremely uncooperative medical staff and zero…read morecommunication between Dr Lopez and his staff. Patients' health should come first! Not with P. Lopez. The only option is surgery with this Dr. He should retire and stop mishandling the elderly.

To start Noone greets u with a smile the optical girls made me waited 45 min very unprofessional…read moreall the people are rude n stuck up they think there shit dont stink the whole place is very very unprofessional

What a joke.... my wifes colarectal surgury and hysterectomy took less time then an eye…read moreappointment.....SERIOUSLY

Long long wait over 3 hours, returning patient with no problems. I will not return very poor…read morescheduling. Talked with others evidently this happens on a regular basist

Terrible customer service, two incidents with this office. The first time I scheduled my…read moreappointment 1 week in advanced to be called the day before and have them tell me they don't accept my insurance! I called my insurance company and they said the person calling gave me wrong information. Second incident: made a second appointment, again a week in advance. Now this time, I did come in a little late. But keep in mind I called and stated I will be late. The person who answered the phone said it was ok and they can still take me. I arrive, FILL OUT THE PAPER WORK. And THEN she tells me, it will be a long wait and advises me to reschedule. This information should've been said over the phone, wasted my time, gas and money. Didn't even get to see the doctor, and I didn't even want to. Just a terrible office, definitely do not recommend!! I called optimart, 5 or 6 minutes away and did the paperwork with my over the phone.

Absolutely the worst. Only interested in hustling glasses. Had an eye problem, called and never…read moregot a return call. Later called for prescription information, they gave me the wrong information. Just simply not what one would expect from a doctor's office. There are plenty of other good options in the area. Do yourself a favor and use one them.