We have been clients for 10 years starting with Cosmo who was deaf/disabled from birth. Cosmo…read morepassed away in June 2025, but we have been taking Fleur as well for 5 years and our new pup will be heading there soon. We love them as they love our animal kids as much as we do and it is quite evident by the loving care that they provide. Our dogs have lodged there as well with no incident and came home happy, healthy, sparkly clean and tired. We love Dog Eaze Inn and the staff so much!! Totally recommend them!!

We have taken our precious dogs here for years and they love going there. The staff is excellent…read moreand great with our dogs.

We've been bringing our Cavapoo here since she was a puppy, and she's now 3 years old--that alone…read moresays a lot about how much we trust Laura. Laura has always been patient, gentle, and consistent, which made such a difference when she was younger and getting used to grooming. She actually gets excited to go now, which speaks volumes. Her cuts are always clean and exactly what we ask for, and she comes home looking (and smelling) great every time. Laura clearly cares about the dogs, not just getting them in and out. It's been a really positive experience over the years, and we wouldn't hesitate to recommend her to anyone looking for a reliable, caring groomer.

If you're looking for a groomer, you've found a rare gem in a sea of options! I can't recommend…read moreKaiser Pet Care enough. They genuinely care about your pups well-being and take the time to build a positive association with all aspects of grooming at the dogs pace. You won't regret the kindness, commitment, and time they take to gain your pups trust and work within their thresholds. The team genuinely cares about helping set your dog up for success so they are not only comfortable with grooming but also enjoy it. They are experts at what they do and it shows through their work and how excited our girl is always is to see them. After lots of livings, she happily trots inside. She also always looks like the same dog when she comes out, which isn't always the case with some groomers. We were fortunate enough to find them when our girl was a puppy so they've been working with her through their puppy package. She has fear aversion with her nails and bath from the breeder. They've been working with June to desensitize her and build positive associations with these and after only a few sessions, we've seen great improvement. You'll never have to worry if your pet is being cared the way you would want when they are at Kaiser. We are thankful to have found them and so grateful for how well they treat our girl. 10/10 recommend. Thank you, Kaiser, for all that you do. We'd be lost without you!

They've been our vet for several years and continue to provide excellent personal service for…read moreroutine care or the occasional emergency when your Frenchie decides to eat things that he should not... Thank you for being who you are and treating my pets as family... from the front desk to all veterinary personnel.

Horrible/abusive with cats. No heart. Will take 5 days to be told which medication i need to get…read morefor my cat, who cant eat until he gets it. Had to badger them for an email of his blood test results. They are well aware my cat has not been able to eat for 5 days prior to this. Its so simple to just give the names of the prescribed medications. They gave one prescription info... but not the other. Wtf? Im just going to guess which nausea medication so he can start eating asap. These people made no attempt to calm my cat. Hes already sick. They came in and just to check his ears, yoked him up by the neck violently. He fought. They threw a towel over him. Never heard my car make sounds like this. It was borderline traumatizing to see and i left the room. I clean his ears all the time just by being nice to him. He came back from bloodwork looking more distraught than ive ever seen in my life, panting wildly, voice broken. Im really shocked and i would recommend taking your cat anywhere else. I have a friend who takes his dog here and he is happy, maybe better for dogs.

Update: To clarify THE INCIDENT IS NOT THE ISSUE. It is the terrible service from ADDO…read more I never stated that ADDO didn't call. It is the fact that I repeatedly asked for guidance since she was picked up with her ear bleeding more than the "nip" I was informed of. It was ADDO's that became more and more unresponsive after I notified them about how bad it was when we got her. ------------------- We used ADDO for a year. Recently, our dog was boarded and I received a call she was bitten. Long story short. After notifying me that my dog was bitten, their response rate decreased until they no longer responded to calls or emails. This boarding facility can't be trusted as I was concerned and needed guidance and it sounds like they just want to cover their own behinds and don't care about the dog.

TL;DR - THE SUMMARY…read more I was initially pleased w/ ADDO Springfield until they became unresponsive and demonstrated a basic inability to care for my dog, leaving me questioning everything. Specifically, while at their facility, my dog sustained a bite that was allowed to fester and get infected during his time in their care. - On 17 Feb 2023, My dog sustained a bite at ADDO Springfield, I was notified it was minor, and they would take steps to take care of it - Picked him up as scheduled on 22 Feb 2023, met him with a patch of clumped fur that smelled foul and was oozing pus (as acknowledged by the Mgr on duty) - On the morning of 24 Feb 2023, the vet confirmed and revealed an infected wound. - I sent an email to ADDO on the afternoon of 24 Feb 2023 requesting a meeting with the owners and manager. - The email - "Subject: Request to Speak About [Dog's Name] Bite Sustained 17 Feb 2023" was sent for a total of 4 messages: x3 -- 1 every 24 hours in succession and a 4th and final one on 28 2023 Feb days after the others, indicating that I would escalate. - As of of the posting of this message, I have not received communication from ADDO Springfield. Since it's a privately owned business that has failed to respond in a reasonable amount of time, I'm using this review as the only escalation mechanism available in this situation. *** TS; WM - THE DETAILS This review is meant to inform other pet parents of my experience, concerns, and observed shortcomings. Given the circumstances, I've done my best to present the facts and withhold emotion. I've waited this long, 1) in part to see if ADDO Springfield would ever contact me (they have not) and 2) to create distance from the incident. I believe that every pet parent who uses ADDO Springfield or is considering using them should know that a signed release of liability does not equal the release of a reasonable expectation to pet care by ADDO Springfield. Simply washing and observing the injury my pet sustained while in the care of ADDO Springfield would've avoided this infection (see the above description and attached photos). The fact that ADDO Springfield's team and protocols allowed this injury -- that my pet sustained while in their care -- to fester into infection made me wonder what other basic elements of care this team is not performing that we pet parents are unaware of. Realistically, the bite wound just needed to be observed and kept clean. My signed agreement also has a credit card on file and an agreement for it to be used for care. I was never informed that the bite was infected nor asked if I wanted to use the card for a vet. I trusted that when the team said they would care for it, they would. I followed ADDO Springfield's norm: no news is news. Meaning, they call you for immediate issues or let you know of minor non-health-related items upon pick-up. The lack of response to my requests to understand what happened and how to prevent it left me deeply disappointed and even more concerned about ever having them care for my pet. Additionally, this establishment had ample time to get back to me. My request to meet expressly stated that I wanted to meet to 1) understand the protocols and how this could've happened and could be prevented in the future, 2) what exactly happened the day of the incident, and 3) exactly what actions/care was taken days after the incident, preceding my return to pick up my dog. I provided three (3) written email requests, with the final one sent on 28 Feb 2023. As of the posting date of this review, I never heard back from anyone at ADDO Springfield. Note: Before posting this, I called to confirm they received the messages, the employee answering indicated that he sent my email to the owners who told him they would call me. I have not received that call, nor have I received an email response. ____

Lori took care of our three dogs for a week Two were four months old and required lots of special…read moreplaytime. She fed and walked them three times each day. All dogs were well-taken care of

I can't say enough good things about Precious Companion! Lori and Nino have cared for our pup/…read morepups for years. Lori is a true pet lover and cares so much! I can always count on Lori to respond and offer a fair price as well as take great care of our now elderly pup. I highly recommend their business!

Our pups have had great experiences at Treat Ur Pups. The owners are super nice and gentle with our…read morepuppies. Great facility and location and they do a great job. Would recommend to anyone looking for gentle and friendly neighborhood groomer.

First time bringing my pup here and we are so impressed! You can truly tell they care. Great…read morecommunication, and they even gave her a Valentine's scarf and painted her nails. Thank you so much, we'll definitely be back!

SAVE YOURSELF THE MONEY!! Pay attention to your bill. They…read morecharge for services that were never completed. They are refusing to refund a urine sample that was never given/taken. Customer service is absolutely terrible! I wish i could give negative starts.

This clinic is very close to my house and I'm ever grateful for it. My dog Raven has had several…read moreminor health issues so far (skin infection, ear infection, eating something she isn't supposed to, kennel cough, etc) and Dr. Wagner has done a phenomenal job with taking care of her. Raven typically gets very excited around new dogs and people, but the staff here are able to handle her well and they treat her with such love and care. From top to bottom, the staff and the vets here are amazing. I highly recommend anyone who is in need of a reliable vet to come here. They are also flexible with appointments and I'm usually able to get in without any issues or long wait times to be seen. Great overall!

Since day 1 All Breeds has been so easy to work with and Betty has been awesome with my little fur…read morebaby. I highly recommend this company for your dog walking needs!

I have used this service for 1 and 1/2 years. They have been very good and consistently me the…read moreagreed upon schedule. I would get a text message every time they worked with my dog to let me know how the walk went. When the weather was bad they played indoors with her. I strongly endorse their service.