I will forever be grateful to the vets, the techs, and ALL the staff at VEG. A few weeks ago, our…read moresenior kitty collapsed and was having a severe respiratory crisis. From the moment we stepped through the door, every single person around us leapt into action to save our girl. I have never experienced an emergency to this severity with a pet and was an absolute mess myself when we brought her in. The team worked to quickly stabilize our cat and were so sensitive and kind with my husband and I as we were grappling with extreme anxiety and anticipatory grief. Dr. Watson was the veterinarian we dealt with in those first critical hours, and she somehow struck the perfect balance between professional and warm. She sat with us while we talked through the possibilities of what was happening, the plan for diagnostics, and the decisions we should be prepared to make. It felt like being taken care of by the most knowledgeable friend you've ever met. Once we determined our cat was going to make it and be hospitalized over night, we literally felt so comfortable leaving our girl in the care of the wonderful staff. They told us multiple times that we could call at any time for an update, and we took them up on this offer when I woke up in a panic around 4am. Dr. Beckford immediately got on the phone with me, providing me with a lengthy update and allowing me to ask as many questions as I needed to feel comfortable knowing our cat was doing well. The next day when we returned to pick up our cat, Dr. Shah took so much time talking through the details of her condition and what we would do to treat her at home in the future. Instead of just doing the bare minimum, it felt like he was caring for us and for our cat like she was his own. Even on our way out the door, every vet, tech, and staff member kept reminding us that we could call or message them at any point if we had further questions or concerns. They truly mean this - even after your pet has gone home, they will gladly help reassure you or answer questions if your pet's condition changes. Since this is an open concept ER, we watched this group of vets and techs interact with a variety of pet parents for 6+ hours and at every step, you could tell that they were performing above and beyond the call of duty to do the best thing for every one of the animals that came through their doors. We were on the receiving end of that empathy, thoughtfulness, and expertise at every single turn and I would highly encourage every dog or cat owner to keep this clinic in mind for any future emergency that you might have in the future.

They are always fantastic. Have had to go a couple of times…read more The staff goes above and beyond to help you understand what is going on with your pet, what they are intending to do and keeping you updated in a timely and courteous fashion. I won't go anywhere else in the area and they do have other locations, which is great. Highly recommend - especially when you are in an emergency and you want excellent care fur your fur baby. While I hope to not have to go back anymore, it's very comforting to know they are there.

Dr. Wooten did an excellent job on our cat, Bella's teeth for dental surgery. She had to remove a…read morefractured tooth and some other teeth under the gums that could have caused problems. You can tell when your cat meets her that she's a cat lover! We are very grateful for knowing our cats are in good hands when they see Dr. Wooten! Carla and Huib Kooij Alexandria, VA

If I could, I would give them a zero. Our darling pug passed away needlessly at an early age. They…read morefreely gave our pug Librela injections once a month for almost four years, without reading FDA's warning notices on the adverse effects of Librela. Our pug died from laryngeal paralysis, developed pneumonia, she had a chemodectoma on the heart, and finally anorexia. I strongly recommend you read the following website for more information. https://www.fda.gov/animal-veterinary/product-safety-information/dear-veterinarian-letter-notifying-veterinarians-about-adverse-events-reported-dogs-treated-librela.

I had a good experience despite a late night emergency. I was at another location with my 3 hour…read moreold gosling and they transferred me to this location. Upon arrival they had the incubator ready for him. The team was kind and attentive and were able to watch him overnight until I could have him seen by a specialist in the am. I absolutely recommend this location for any animal emergency

This is a review amazing vets and whole team. Came in worried since my pup swallowed a chicken…read moreskewer.. WITH THE SKEWER... :(..no fault but my own . The one thing about VEG is the open door policy except during X-rays... otherwise you can see what's going on with your pup from bring given anesthetic , through the whole procedure and till they wake up. There may be a bit delay at first which once I voiced my concern they were able to switch things around and doing 2 different procedures on 2 patients at once. Yes they did have 2 vets ready that night. And were taking 9pm onward. They managed to successfully find and remove the skewer by scope procedure and stay for another hour to be monitored before we left to go home at 3am. Thank you, VEG!