Total rip off. Had to have a weekend tech come out and not only did he get weekend pay but then he…read moretried having us pay for a part we didn't need. Would not recommend. Always get a second opinion!

We have a higher end HVAC system that only a few companies will even work on. The official Dave…read moreLennox Signature Series. With that being said we have relied on Kohles and Bach with some of the issues we have experienced with this overpriced unit. They did not sell us or install this, but have done a great job with service and any issue we have had. Their technicians are very helpful, friendly and knowledgeable. I would not recommend buying one of these Lennox systems, you will regret it. Lots of problems with very expensive thermostats. But if you have issues with your HVAC Kohles and Bach will take care of you!

We've been using them for HVAC for years, but this was the first time using their electrical…read moreservice. Carlos inspected the entire line to the oven and fixed/replaced the issue with the breaker. They were able to get all work done quickly and cost-effectively, I'm very satisfied and will use him again.

We have used Schall for several years to to annual A/C and furnace checks. Recently, we had them…read moreinstall a new water softener. Work was done professionally and promptly with friendly, well trained technicians.

I recently called AM PM Plumbing for the first time. Rick was VERY professional and efficient. I…read morehad two plumbing issues that turned out to be much more complex than anticipated, so the AM PM Plumbing tech Rick was zipping in and out of the house to get tools and parts from his truck, and he even had to leave to get something at the store, and he STILL got both jobs done, including cleanup, in an hour, and he charged reasonable prices for only the necessary parts and one hour of labor. AM PM Plumbing is now my plumber of choice for life.

I have used AM PM for years and can't recommend them highly enough. They are reliable, they are…read moregood at what they do and they are very professional, thorough and courteous.

After a horrible experience with another plumbing company Travis came out quoted the work that…read moreneeded to be done. He was able to send out someone the next day to get the pipe unclogged so we could stay in our home and was out within a week to begin the repairs. His crew was able to complete the work and were so nice. I would recommend Rhiner's to anyone at any time. Great group of guys and the take care of all the issues.

They came out the next day for a sewer backup (septic system) and dealt with it professionally and…read moreknowledgeably.

Lenz was the first of three contractors I had give me a proposal for a new Furnace, AC & Water…read moreHeater.  Al was very professional, made a thorough review of our needs and desires regarding the equipment and add-ons. He gave us his best price right up front and No hard-sell! On install day, Curtis & Brody & Drae were very professional, took all precautions to keep the house clean and did excellent work. They made sure we knew everything about our new system before they left. We love our new Amana furnace and AC and our new Rheem water heater! At our request they also installed an Ecobee Smart thermostat, an iWave R 4900-20 air purification system and Aprilaire 700 Humidifier. I definitely recommend this family owned business! Al & Jenny have a GREAT TEAM!

They did a great job! They are the best heating & cooling place I've used. The guy who came out…read morewas polite, respectful, took off his shoes inside, worked quickly, and the repair worked right away. They DO NOT CHARGE to come out & diagnose, so I really LOVE that! My one & only critique was that I think the guy could have notified me of the price for the job a little earlier before he did too much work. The price was really fair though, $318 after tax to replace capacitor & no extra charge to come out. I looked online and they run around $60-$300. My unit is 21 years old so that price is on the low-end, but still seems very fair too me. Highly recommend!

I've been using Andrew for years. Very knowledgable, responsible, and reliable. Will fix your…read moresystem vs rushing to install a new part. Explains how your system works and what is recommended. Will take the time to ensure everything's addressed (Im type A I tend to have lots of questions.) never any issue with quality workmanship. You're in great hands.

Our heating unit stopped working on the coldest day (-30 wind chill) and we woke up with a burnt…read morerubber smell. We called Andrew around 7 am and he was at our place by 9 and done with the repair by 11. This includes the time spent on diagnostics and buying a motor (burnt motor was the culprit). Andrew was very professional, knowledgeable and even took the time to explain things. I would definitely recommend their services. They will not overcharge you and you can be rest assured that you will receive quality service.

I love these guys! They did the plumbing for my home when it was built and I've never had a single…read moreproblem with any if their work. I recently hired them to install a gas line for an outdoor grill, they identified the best and most cost effective route for the line, they completed the work promptly and professionally, and their rates were extremely reasonable. The entire staff is friendly and responsive, I have no hesitation recommending them.

The team at Cook Plumbing was GREAT to work with for sure…read more We had a sewer line collapse at the house and Scott and his team fit us into their schedule even though they were super busy on other projects. They did a great job at a very fair price. I would recommend Cook Plumbing to anyone needing any type of plumbing work.

Wayne Rhiner is always quick to respond to our needs, and does a great job at getting our work done…read morein a timely and efficient manner. We appreciate their workmanship and recommend them. Central Presbyterian Church

Plumbing problems never occur at convenient time. That was case for us on a weekend. We had a…read moreleaked in our water heater. Reiner came out right away and patched the leak and advised that it would probably need to be replaced soon. We asked them to move forward with a replacement. They gave us the options. We have pretty hard water in West Des Moines and it causes water tanks to have a shorter life span. With all of that explained, we made our choice and the found a unit to install that day. They were thoughtful to keep the home clean, they took no chances that could damage something. It was that attention to detail that separates their service and work. Ed and Michele Brown

The technicians did a great job and I would give them five stars. However, the office manager was…read morequite disappointing. I received a call today stating that they never received payment for a service that was provided in August 2023, even though they did receive payment for another location that was serviced on the same day. This was due to them not writing down the correct email for the second location. I do understand that mistakes can happen and that payments are necessary to run the company. However, the way the office manager spoke to me about the payment was very unprofessional. It felt like she was the owner of the company. Due to this, I have decided not to call them back for any of my seven locations in Des Moines. I read on Yelp that "72 is about creating and developing relationships with our customers by providing superior service". However, this is not how they can build a relationship with customers. I have been working in customer service for the past seven years and I have never encountered anyone who has spoken to me in such a manner. I just hope that the owner, Kendel Richlen, reads this and takes action to improve his business for future customers.

Just had these guys out for a minor toilet repair. Work was fine, and the fellow who came out was…read morecompetent and courteous. But OMG, the price: $368 for 20-30 min of work to replace $45 worth of parts (that's if I buy them retail). So, $320 for 20-30 min of labor. It's America, I don't mind paying people well. But this is just offensive. And they charge you $99 just for showing up, so you're caught in the trap that if you don't hire them, you lose $99. Frame of reference: $368 is roughly equal to what the average American household earns in a WHOLE DAY. (Note: I'm in Des Moines, although my Yelp location shows me in San Francisco).

They cleaned our duct work. From quote to service day was nothing but professional. The cleaning…read morewas thorough with some issues fixed to make the furnace more efficient. They communicated throughout the cleaning and the clean up was well done. Highly recommend this company if you're looking!!!

They were ok the plumber was having issues so he had to call the owner. They don't offer military…read morediscount. However the office manager made one for me. She was very kind. Review was changed to 4 stars because I hit 3 by mistake. Sorry guys!