Front desk was friendly, hygienist was ok. I have seen…read morehundreds of doctors but never one that every single word coming out of her mouth was negative . Dr seemed snobby and negative . I know I need work in my mouth but staying positive is important as people can feel your attitude . " we can fill this tooth , fill that one ", but everything seemed so negative from this doctors mouth. Try being more down to earth please . Because someone looks humble and you're a doctor does not mean you should talk down to them , would not return to this doctor ,

I have been visiting this practice for over ten years. Dr. Schlepp is compassionate and delivers…read moreprecise, high-quality care. Her staff is excellent, offering expert treatment and efficient assistance. I won't go to any other dentist in the area because she is truly outstanding.

Had my bi-annual teeth cleaning with Lana. She's very thorough, straightforward and knows what…read moreareas may be sensitive so I appreciate her mindfulness. I appreciate her professionalism, have built a rapport with her and that she's not excessively chatty. She's given me tips over the years and I know I'm in good hands when I'm being attended by her. I get disappointed if she isn't available. I had X-rays today and those bite-wing things can be overwhelming in the mouth so I just focused because at one point I almost threw up for some reason when it was towards the back of my mouth but I held it together. Luckily it's only once a year. Everything was straightforward and afterwards, Dr. Ruiz examined my mouth, scraped a little and I asked her about getting a new, thinner Mouthguard that will act like a Retainer. At first she mentioned one product that was for my upper and lower teeth but I told her I didn't have braces on my lower teeth so she thought about it and decided to have me try something else. I ended up ordering an Essix Retainer that's thicker than a regular Invisalign Retainer which is more flimsy so it acts like a Night Guard. I was able to get an iTero mouth/teeth 3D scan at the beginning of my appointment so I was able to skip an appointment and just come for the fitting later this month. The 3D scan is a new and free procedure that tracks changes in your mouth/teeth for future reference. Dr. Ruiz was very nice in our brief visit. My regular dentist is currently on Maternity Leave. As always, I leave with extra sample toothpaste, toothbrush and floss. The office has a Keurig machine, chips tray and bottled water in a small fridge and an Air Purifier out in the waiting room.

I had not been to a dentist for a long while. So Sonterra dental is where my wife has gone for…read moreyears. I made an appointment and had such a great experience. My cleaning was performed by Casey. She is the best! Very pleasant and kind. She did an amazing job. Also answered all my questions. I really enjoyed her positive energy kind and attentive nature. Dr. Woolwine is amazing as well! I really am glad I choose Sonterra Dental and was able to meet these amazing people. The front desk staff is great as well. Very friendly and helpful.

Do not recommend this establishment. Our personal experience wasn't great with this office. (Staff…read morewas very polite but quality of service was horrible.) My husband started feeling pain in his tooth after receiving a filling here, (they suggested he needed) which they didn't properly do (finished it in about 10 minutes) and when we went back because of his pain, They didn't have the proper machines to diagnose the issues with my his tooth. They suggested it was cracked, then They wanted to send him off to a specialist because they didn't have the equipment to properly do anything in house. But why run a dentist office if you don't have basic equipment? They automatically opted to pull his tooth (alongside a root canal) yet when I took his to another establishment, they questioned why that would even be an option. They said that was very unprofessional and morally not right for the life of his tooth. I'm just sharing my personal experience.... If you want a dentist with proper equipment and experience, I wouldn't recommend this place and neither did my new dentist... who suggested that this be looked into further. (6722 S Flores Unit 2) location

Different people keep swapping in and out from different offices. Account keeps getting charged…read moreeven though insurance keeps paying. Specifically, an office manager by the name of Brittany was incredibly rude and decided to charge our card anyway while the insurance was paying our account. STAY AWAY

As a dental professional, I was mortified by my recent visit to Windcrest Cosmetic Dentistry. I was…read morescheduled for a routine cleaning and exam at 3:00 p.m. The hygienist I was schduled to see, Dominique, was running behind, so the dental assistant brought me back, and Dr. Patel -- whom my husband and I have always had great experiences with -- performed my exam first. The hygienist finally came into the room around 3:20 p.m., and by 3:36 p.m., I was already checked out at the front desk. I have never had a cleaning that lasted only about 15 minutes (which included the time Dominique had to santize the dental chair, saliva ejector and water hoses), especially being overdue for my regular visit. What concerned me even more was the lack of infection control. The dental instruments were opened from the sterilization bag before I entered the room. I had to ask the hygienist to sanitize the dental chair, saliva ejector and water hoses because it didn't appear to have been cleaned prior to my visit (white particles visible on surfaces mentioned), and I was handed visibly dirty patient glasses. As someone who works in the dental field, I found this completely unacceptable and concerning for patient safety. It also saddens me that when I brought this issue to the attention of the front office staff upon checking out, nothing was done to address or rectify the situation. No apology was offered, which was very disappointing and left a poor final impression. Whether this was due to running behind schedule or simply a lack of care, the experience was extremely disappointing. Despite my positive experiences with Dr. Patel, my family and I will not be returning after this visit.

Update 4/7/26 - My most recent experience with your office was below expectations and has led me to…read moreconsider seeking care elsewhere. I visited for a routine cleaning in late 2025, during which I felt the dental hygienist appeared inexperienced and uncertain in her technique. After the cleaning, while measuring periodontal pocket depths, the probe was left in my mouth while she turned away to chart. Additionally, the pressure applied during the exam was excessive and inconsistent with my previous visits, where my dental health has been stable. When Dr. De La Garza came in for the exam, I mentioned my concerns and expressed that I did not feel the measurements were accurate. Despite this, I was advised to schedule a deep cleaning, which I believe may have been recommended based on those questionable measurements. More recently, I received a call to schedule my next cleaning. During that conversation, I calmly and professionally explained my prior experience and shared that I was open to continuing care with the practice, provided I could be scheduled with a different hygienist. I also emphasized that my intention was simply to share feedback and resolve the issue. I was surprised when the response I received was an offer to remove me from the call list rather than address my concern. When I expressed my surprise and reiterated my desire to remain a patient while having my concerns acknowledged, the conversation was abruptly ended. After more than 10 years as a patient, I find this experience disappointing. I value the care I have received in the past, but I am concerned by how this situation was handled. I hope this feedback is taken constructively, as my preference would be to continue care with your office under improved circumstances. (4/7/26) Update #2 - I contacted the office and spoke with the Office Manager to ensure my concerns were clearly communicated. While she did offer the option of scheduling with a different hygienist, I was interrupted during my explanation of the situation. She referenced notes in the chart and appeared to focus on defending the hygienist rather than simply listening. As a registered nurse who also works in service recovery, I place a high value on active listening and empathy. I was disappointed by what felt like a lack of both during this interaction. Had my concerns been fully acknowledged with a simple apology and then followed by the proposed solution, I would have been willing to schedule an appointment immediately. The call itself lasted less than five minutes. This reinforces my impression that my concerns were not given adequate attention, or the office manager was just too busy to listen. Unfortunately, this experience leaves me feeling as though patient relationships and long-term retention may not be a priority.

Surgeon was clear and direct about wisdom tooth extraction procedure. Fully recovered after two…read moredays, practically no pain the whole time

Dr. Ouellette and his team are absolutely amazing! My teen daughter has severe anxiety and panic…read moreattacks, yet she described her wisdom teeth removal here as the best medical experience she's ever had. He made her feel safe, kept her pain and nausea-free, and her recovery was smooth. I can't thank him enough for the compassion and excellent care- he truly cares about his patients and goes above and beyond.

My dentist referred me for a root canal and Giselle worked me in the next day. They were very clear…read moreon the process and pricing and it was quick and smooth. I would not hesitste to use them in the future.

Dr Vaughn is professional, thorough and explains process well in advance & asks office staff to go…read moreover costs involved--gentle not rough in administering anesthesia to gums you hardly feel it and keeps asking how you are doing--excellent service /highly recommend

Both my kids were told they needed wisdom tooth surgery and as a Brit where that is not a common…read moreright of passage ( and yes I know Brit's are not exactly known for oral health ) I was nervous about the necessity and process itself! Dr Verrett was amazing and incredibly thorough and detailed in his explanation and review of the X-rays and dental records and we felt confident with the process and agreed to move ahead! They provided a thorough billing estimate and set a date for extraction. We arrived shortly before 8am and we were out of the door around 9am! Everything was simple, professional and went better than expected. We feel confident moving heady with our second daughter! Thank you to Dr. Verrett and all his staff!!

The surgery itself went fine. However, I was billed $1,400 dollars more than expected months after…read morethe surgery because they told me that my insurance didn't cover it. Turns out they refused the insurance discount and billed me the difference. I pray I never need to come back.

I've been seeing Dr. Weems since the ink was still wet on his diploma. Always great service. Now…read moremany years later with the addition of implants and Dr. Morales it just keeps getting better. I'm going to need to see him first thing in the morning because of a possible abscess. I can't seem to get around these implants... my problem not theirs. Don't hesitate. It's worth the effort.

I received a second opinion on a crown, my own dentist told me I had a cavity. I did not have a…read morecavity in my tooth that had a crown This dental office saved me over $1000. I will now use them as my dental office. Thank you Dr Weems and Dr Flores.