Very rude front desk people. The so called manager is the worst…read more The do not tell you if the vet. is running late

My 15 yr old Himalayan cat, Tilly was seen for her annual exam at the end of November and it was…read morenoted she had lost weight. Her senior panel showed a low albumin protein level. It was recommended to do an abdominal ultrasound and a digestive panel to look at her small intestines by my vet of many years. Sadly she was retiring and would not be there for the ultrasound scheduled for 12/26/25 along with the recommended blood work. Dr Cook took over her case and recommended we start prednisolone and vitamin B12 for her small intestinal disease after her ultrasound. She called 1 wk later saying the results were not back yet and would take longer. After that, I never heard back with the results, nor did she make any follow-up recommendations on how to proceed. My dog had an appt for his ear infection with Dr Katy on 2/12/26 and I asked her for Tilly's lab results as I had never heard back. Luckily, the results were normal. I was very disappointed in the lack of follow-up from Dr Cook. This was the first time I have felt like this after many years of taking my pets to AVC.

We love Dr. Ramirez! She is honest and we trust her opinion and recommendations. She shows so much…read morecompassion for our fur baby's and we will only see her for the care of our fur baby's. We highly recommend Dr. Ramirez! 12/10.

I recently took my 17yr old Chihuahua to Del Valle pet hospital…read more She had an enlarged lymph node in her neck. Dr. Ramirez did her exam and we decided to take the route of antibiotics first which was nice not to have to jump right into something big. We did eventually need to have more tests taken and determined she had a bacterial infection most probably because of her teeth needing a cleaning. Dr. Ramirez came in on her day off just to do the procedure she was concerned because they did not have appointments for a few weeks, I was so appreciative!! My baby had a few teeth extracted and a cleaning and is doing very well! Thank You Dr. Ramirez and all of the Vet techs that put up with all of my questions and tears. My baby means the world to me and they took excellent care of her!

Time for Huckleberry's annual physical…read more The clinic is clean and does not smell. The staff are welcoming and friendly. Dr Tanner is fabulous. She takes her time to make Huckleberry and I comfortable. We have her full attention. In addition to his physical he got his shots and got his nails trimmed. I feel confident Huck is getting good care.

Dr. Luu is absolutely wonderful with our cats... truly a cat whisperer. She's one of the very few…read morepeople they actually let handle them, and it's clear she treats them with such gentle, thoughtful care. She also takes the time to explain everything in a way that's easy for us to understand, which we really appreciate. One thing to keep in mind is that the clinic does get quite busy at times, so occasional follow-ups or callbacks have at times taken a bit longer than expected. We also really wish they had weekend hours or a bit more flexibility in their scheduling, especially since one of our cats has a chronic condition. It would make things easier to manage if we could stick with this team for all their care rather than bouncing between multiple clinics and trying to keep track of records. But the fact that our only frustrations come from wanting more access to their care really says a lot about how much we value and prefer this clinic! That said, we genuinely trust Dr. Luu and highly recommend her... she's been such a calming and expert presence for both our cats.

My dog recently had a severe flare-up related to Intervertebral Disc Disease (IVDD), and while I…read morehad some medication at home, he clearly needed additional support. I called that morning, and they were able to fit us in later the same day. The staff was friendly, compassionate, and took the time to listen to my concerns and the history of his condition. They performed precautionary bloodwork to ensure it was safe for him to receive additional medications, and once the results came back, they administered injections and sent us home with medication to help manage his pain. Watching a beloved pet suffer is incredibly difficult, so I am truly grateful for the care, responsiveness, and relief they provided. Thank you to the entire team for helping my boy feel more comfortable when he needed it most. Highly recommend!

One of my dogs had an abrasion on her leg that she was picking at on a Saturday, and I didn't want…read moreto wait several days until our regular vet could see her. So we took her to Petcura, and they did a good job of diagnosing what was going on, and how to deal with it. Better yet, they make it easy to ask follow-on questions, which was very helpful. I recommend them!

Dr. Vanessa Wensing is genuinely empathetic and caring. She guided us through one of the worst days…read moreof our lives, when we had to have our cat, Lexi, euthanized. She made sure Lexi was comfortable always, letting me hold her in her last moments. She took her time, keeping us completely informed every step of the way, and let us set the pace. She is the compassionate person every beloved pet deserves to help ease them out of this life when it is time.

When the time comes to say goodbye to a beloved pet, it's one of the hardest decisions you'll ever…read morehave to make. Our sweet girl's health declined very suddenly...she couldn't sleep, was struggling to breathe, and her heart was failing. We were faced with the difficult choice of going to a vet clinic or finding an in-home euthanasia service. We found Heaven from Home and reached out to Dr. Wensing. Although she was initially fully booked, she took the time to speak with us and even recommended other in-home services to try. Unfortunately, none had availability, and we were preparing ourselves for a traditional vet visit...something we knew would cause our already fragile girl a lot of anxiety. Then, Dr. Wensing called back. She had a cancellation and could come that same day. It truly felt like a blessing. She arrived with such compassion and calm presence, and because of her, our girl was able to pass peacefully in the comfort of her own home, surrounded by her family. It meant everything to us to give her that kind of goodbye. We could not have asked for a more caring, professional, and humane experience during one of the most heartbreaking moments of our lives. If you are facing a similar situation, I cannot recommend Dr. Wensing and Heaven from Home enough. We are forever grateful for the kindness and dignity she gave our beloved companion in her final moments.

There aren't many vet offices that see bunnies considering they are "exotic" pets. Luckily Ohana is…read moreclose to where I live. The staff is friendly and helpful. Making appointments is easy, especially when they email you a reminder. You can either call or email to make an appointment. Email is surprising responsive! Rooms are clean. The waiting area is clean. My bunny loves Dr. Steffes! I'm incredibly surprised at how she comfortable she is with him. I have to give myself an hour to make sure I can get her in her travel crate but Poppy will just walk right up to him and sit on his lap as if they've been life long friends. WTH? Dr. Steffes takes his time at your appointment. He listens to your concerns and questions. He also asks you questions you might not think about at your visit. While you're having a conversation, he's checking your pet's heartbeat, history, fur and furballs, etc. Pretry amazing how calm he is - which is probably why my bunny loves him. Highly recommend this vet office especially for your exotic pets. Call first to see what kind of other animals they see. Convenient for nail trims or flea meds.

This is at least my second review of Ohana, but I am so impressed with Dr. Steffes and the team…read morethere that I will share my thoughts once again. Today I brought one of my dogs in for a few routine treatments and checks. It was a joy to watch Dr. Steffes interact with my dog Tai, who is very skittish. Dr. Steffes is wonderful with Tai and his love for animals is obvious. I had the staff cut Tai's nails, which is generally something that can't be done. However, Jessie has the magic touch and was able to do this without too much drama from Tai. He is very knowledgeable and had great practical advice for a few minor issues. I'm also always impressed at how the folks here don't seem to make any attempts to drive up the bill, which is unlike many/most vets I've used in the past. Can't say enough good things about Dr. Steffes and his team. Highly recommended!

I would give Debora 100 stars if I could! She has been a godsend in our lives as devoted pet…read moreowners. Debora has provided our cats with outstanding care, and brings a wealth of wisdom, compassion and knowledge to each visit. Plus she comes to your home, which is very comforting when your furry loved one isn't feeling well! Top notch all around!

Dr. Sayre first saw our pet years ago after our dachshund had a catastrophic IVDD episode. Despite…read morehaving back surgery (with another veterinarian), our dog had lost mobility in her hindquarters and was incontinent. It's been almost ten years since she first started acupuncture on our girl and to this day we credit Dr. Sayre with making it so our dachshund could walk again. She also greatly improved our dog's incontinence issues. She is passionate, kind, and incredibly knowledgeable. HIGHLY recommend her!

I have been with this clinic for about 6 yrs and it was great before they got bought by a larger…read morecorporation. Now they no longer are responsive with emails and when you call, you are put on hold for a long time. Front desk staff seem different each time I go in as well. Another major issue that irritated me was how they no longer would approve prescription flea meds online through Chewy anymore. I had to pick up a hard copy of the script to mail into Chewy. Super inconvenient for patients who need medications soon. Dr. Sekhon was the best vet I saw, but I only was able to see her in person 2x. Parking at this location is easy. I'm currently on the journey to find a new vet in the area.

I am sorry to have to downgrade this business after having rated it five stars previously. But in…read morethe last year, there have been several problems with follow up, medical procedures and inflated prices. I took my dog in for a yeast/fungal infection on his paw that he had been licking until it was raw. The doctor looked at it and saw that the nail had been damaged and infected. She decided to give him pain injection, antibiotics for two weeks and some antiseptic wipes. This came up to about $400.00. She said that should follow up in a couple of weeks which I did. Jazz's foot had still not healed because of the damaged nail. On the second visit, the doctor said that she would cut the nail down to the quick and bandaged it up, with another pain injection and more antibiotics. They charged for the follow up visit office charge. Many vets don't charge an office visit when it is an ongoing issue. Again, the bill was over $400.00. Altogether, I paid over $800.00 for a condition that should not have been as high as that. Why didn't the doctor just take care of the nail on the first visit instead of subjecting my dog to two rounds of antibiotics and two office visit charges? She also said that I should get a senior panel blood test for my dog that they charge over $350.00 for the test. The same test according to the lab that runs the test costs $160.00. I mentioned this to the doctor and she said that they have to charge for collection and disposal of medical waste. I was told to monitor the healing process of my dog which I did. I called the office and gave them an update and had additional questions for the doctor. The staff member said that she would let the doctor know. That was at the end of July and have yet to receive a call back from them. They just never followed up with Jazz and that speaks volumes to the lack of patient care. As long as they got paid, they are not bothered about how the patient is faring. This, to me, is a deal breaker!! When you are more interested in your bottom line than the animal you are supposed to care for, you have lost my respect and my patronage!!