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    Lori Carpenter, DVM

    3.9 (14 reviews)

    Services - Lori Carpenter, DVM

    Pet physical or wellness exam

    Pet vaccinations

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    Livermore Family Pet Hospital - Lobby

    Livermore Family Pet Hospital

    (84 reviews)

    We brought our cat in because she suddenly wasn't feeling well, and from the very first visit, Dr…read more Shubin and the entire team showed us an incredible amount of care and compassion. It was our first time at this clinic and they had no prior medical history on our cat, yet they treated her as if they had known her for years. Dr. Shubin was extremely thorough, patient, and gentle. She kept me updated every step of the way, calling with detailed explanations and making sure I understood all of the options. The staff was equally wonderful -- genuinely helpful, kind, and transparent. They were very open about costs and did everything they could to minimize expenses without compromising care, which meant so much during a stressful time. Sadly, we eventually had to make the heartbreaking decision to put our cat down. Even in that moment, Dr. Shubin and the staff made an unbearable experience a little less painful. Their empathy, professionalism, and the way they cared for both our pet and for us as humans is something I will never forget. There are no words to express how grateful we are to have found this veterinarian. Dr. Shubin and the entire team truly go above and beyond. I highly recommend them to anyone looking for a vet who leads with compassion, honesty, and exceptional care.

    I've a lot of vets but this is by far the best experience I've had. Im going to update this with…read moremore information soon, but for now to summarize: Clean office Kind staff Incredibly knowledgeable vet Affordable

    Ohana Animal Hospital - Dr. Steffes examining my sweetheart English Angora 'Walter'

    Ohana Animal Hospital

    (171 reviews)

    There aren't many vet offices that see bunnies considering they are "exotic" pets. Luckily Ohana is…read moreclose to where I live. The staff is friendly and helpful. Making appointments is easy, especially when they email you a reminder. You can either call or email to make an appointment. Email is surprising responsive! Rooms are clean. The waiting area is clean. My bunny loves Dr. Steffes! I'm incredibly surprised at how she comfortable she is with him. I have to give myself an hour to make sure I can get her in her travel crate but Poppy will just walk right up to him and sit on his lap as if they've been life long friends. WTH? Dr. Steffes takes his time at your appointment. He listens to your concerns and questions. He also asks you questions you might not think about at your visit. While you're having a conversation, he's checking your pet's heartbeat, history, fur and furballs, etc. Pretry amazing how calm he is - which is probably why my bunny loves him. Highly recommend this vet office especially for your exotic pets. Call first to see what kind of other animals they see. Convenient for nail trims or flea meds.

    This is at least my second review of Ohana, but I am so impressed with Dr. Steffes and the team…read morethere that I will share my thoughts once again. Today I brought one of my dogs in for a few routine treatments and checks. It was a joy to watch Dr. Steffes interact with my dog Tai, who is very skittish. Dr. Steffes is wonderful with Tai and his love for animals is obvious. I had the staff cut Tai's nails, which is generally something that can't be done. However, Jessie has the magic touch and was able to do this without too much drama from Tai. He is very knowledgeable and had great practical advice for a few minor issues. I'm also always impressed at how the folks here don't seem to make any attempts to drive up the bill, which is unlike many/most vets I've used in the past. Can't say enough good things about Dr. Steffes and his team. Highly recommended!

    IronHorse VetCare - Yanshan Er, BVSc

    IronHorse VetCare

    (454 reviews)

    I am incredibly thankful to Dr. Haburjak and his wonderful team for the exceptional care,…read morecompassion, and dedication they showed to my dog, Gui Gui. Gui Gui had been limping since last Wednesday, and Dr. Haburjak's team was able to quickly find an appointment for us that Monday. During the visit, Dr. Haburjak performed a very thorough physical examination and determined that he did not believe Gui Gui's knee was the source of the problem. He carefully identified the hock as a possible source and immediately referred us to a specialist. What touched me most was how much Dr. Haburjak personally did to make sure Gui Gui received the care he needed as quickly as possible. He immediately called and texted the specialist to help get Gui Gui seen as soon as possible. He also sent us a detailed and thoughtful email explaining his concerns and introduced us directly to the specialist. He went above and beyond to make sure there was a smooth transition of care. It turned out that Gui Gui had a serious infection in his hock--septic arthritis. I truly believe Dr. Haburjak's careful examination, clinical judgment, quick action, and genuine concern for Gui Gui made all the difference. His prompt identification of the problem and immediate referral helped Gui Gui receive the urgent treatment he needed. In my heart, I truly believe he saved Gui Gui's life. I feel incredibly lucky to have such an amazing surgeon and such a wonderful team in the area where I live. It gives me so much peace of mind knowing that Gui Gui is in the hands of people who genuinely care about their patients. I cannot thank Dr. Haburjak and his entire team enough for everything they did for Gui Gui. I truly appreciate their kindness, professionalism, compassion, and dedication. Thank you from the bottom of my heart!

    I would like to preface by saying that I don't like leaving poor reviews for companies…read more First, I'd like to start by saying the welcoming staff IN PERSON here was great. Very friendly and thoughtful. My complaints are not directly to anyone, but mostly being misled by what this hospital can do and when it can be done. I scheduled a consultation with internal medicine for August 4th. At the time of scheduling, I let them know that I was referred to them for a rhinoscopy and CT for my dog. They told me over the phone they sometimes can do the procedure the same day but it's uncommon. I understood that but still scheduled, hopeful that they could still do a rhinoscopy in the near future as it was something my primary vet urged me to do soon. They had me pay the consultation fee on same day to confirm my appointment, which I didn't question at the time. Keep in mind, they knew I needed a rhinoscopy with internal medicine specifically at the time I made this call. At the time of our appointment, we met with Dr. Louis who was very knowledgeable and kind. When I asked him about scheduling the rhinoscopy, he said they do not have the equipment needed for that procedure at this hospital (IronHorse) and he is only in the hospital that has the equipment (OakVet) ONCE A MONTH. Adding to that, he was out of town in August so we were looking at September. When I asked the nurse about September, she said there was a line so it's possible we couldn't get in. At this time, I was feeling very frustrated because I felt so misled that they knew the procedure couldn't be done anytime soon but still took my money for the consultation fee and led me to believe this hospital could perform the procedure. If I knew OakVet was the one that had the equipment, I would've just scheduled there. But this information was never offered to me over the phone at the time of scheduling the initial consult. I was told the estimate for the future procedure would be sent to me by the end of the week (this was Tuesday 8/4) and didn't receive anything by Friday. I called on Friday and they said end of day, and I did not receive anything end of day. I called again on Monday and they said they are backed up, I should have it soon. It's now 8/16 and I have not received a call or email with my estimate. Overall, the communication and professionalism of some staff at this hospital is not something I'd subject myself to again. I think once they finish the merge with OakVet, it could function better but if you're looking to get a rhinoscopy and CT, I would look elsewhere. We were able to go to Sage Dublin that same week and have the procedure done. All other vets in the area that I called were very transparent about how booked they were and if they have the equipment to perform the procedure I asked about.

    Lori Carpenter, DVM - vet - Updated September 2026

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