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Lorna Lally, DMD

4.7 (86 reviews)
Closed 7:30 am - 5:00 pm
Updated 3 months ago

Services - Lorna Lally, DMD

Cavity treatment

Dental exams

Tooth filling replacement or repair

Lorna Lally, DMD Photos

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Recommended Reviews - Lorna Lally, DMD

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10 days ago

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3 months ago

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5 years ago

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2 years ago

She took me in for an emergency appointment. Was the best experience at a dentist that I've had since I was a teenager.

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6 years ago

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7 years ago

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7 years ago

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8 years ago

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9 years ago

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9 years ago

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9 years ago

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17 years ago

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4 years ago

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15 years ago

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12 years ago

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7 years ago

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9 years ago

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14 years ago

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15 years ago

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11 years ago

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17 years ago

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9 years ago

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17 years ago

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9 years ago

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Ask the Community - Lorna Lally, DMD

Review Highlights - Lorna Lally, DMD

I called my insurance provider, Delta Dental, directly and they were no help.

Mentioned in 7 reviews

Read more highlights

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Somerville Family Dental - 3D X-ray

Somerville Family Dental

4.7(69 reviews)
1.6 mi

I had a knee replacement and was unable to have dental care for several months. I wanted clean…read moreteeth as soon as I could have them and I called for a cleaning only and was told it would cost $250.00!!!!!!! Wow! Enough said.....

I'm writing this review because the owner called me and made me feel very uncomfortable on the…read morephone while I was at work, even after I was told that the issue was resolved the previous day. He never asked about what had happened or what I had been told by the office, but just seemed focused on money (as another yelp review states below) and stated that my insurance was "weird" and "difficult" and that they had "lost money" on my like 3-minute cavity check). You need to realize that the office is in a position of power and please be respectful to everyone. A few months I called and was told that they would check on a cavity as part of my next cleaning at no additional charge (because it would take 10 seconds) and they were nice enough to move up my appointment. When I showed up for my appointment, they said they didn't have time for a cleaning and they checked inside my mouth for about 4-6 seconds and said everything was fine. I confirmed before (over the phone and in person) that it would be complementary (because it would take 10 seconds). They then charged me and billed my insurance for a full exam. The reason for this review is that the office has been frustrating and very needlessly time-consuming to work with; in addition to the phone call, on at least 4 different occasions I was told something would happen (we will call you later today of by tomorrow; we will email you in the next few hours) and nothing was done. Emails weren't sent with names in the signature so I was never sure who I was emailing with. In the future, just say "We're sorry this happened. You were told it would be a cleaning but instead we made a mistake with the schedule and we apologize for this. Good news is at we were able to do a 15-second check on your cavity we installed, and because this was only 15 seconds and because you were misled into thinking that it would be a complementary part of a cleaning, we won't be charging you or your insurance for those 15 seconds." All the dentists and orthodontists I had growing up, would check on a cavity that they installed for free if it took 5-10 seconds. If they saw something that looked more alarming we would go from there and possibly book a longer exam in the future. I may delete this review in the future, and wish everyone the best with no hard feelings. Goodbye.

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Somerville Family Dental - Entrance

Entrance

Somerville Family Dental - Art gallery

Art gallery

Somerville Family Dental - Entrance

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Entrance

Lang's Dental Center

Lang's Dental Center

2.4(14 reviews)
1.7 mi

I came in as a new patient expecting the same care everyone should receive x-rays and a cleaning…read more Instead, I was told I needed a "prior authorization" before they would clean my teeth. I knew that wasn't true, and I confirmed with my insurance (DentaQuest) that no authorization was required. I filed a grievance and documented everything in case this office tries to bill for a cleaning they never did. No patient should ever be treated differently because of their insurance or the color of their skin. I feel I was treated this way because I have MassHealth/Medicaid, a low-subsidy insurance plan, and because I am a Black woman as if I was ignorant and wouldn't know better. I remained respectful and polite, but I will not return. If you are a person of color and have MassHealth, Medicaid, DentaQuest, any type of state or government insurance, please be cautious. In my experience, this office especially Dr lang will play in your face, deny you proper care, will bill you for services you never received. Patients deserve honesty and equal treatment, no matter their background or insurance.

PRO - Had two wisdom teeth removed and it went straight forward. To my surprise had minor swelling…read more Customer service given from the nurses / dental assistants were good. Actual dentist(s) are Asian and they don't speak much. Majority of the staff not including the actual dentist(s) are either Spanish or Brazilian. CON - Asian male customer service who works at the front desk could be a little more friendlier. Take his time to explain and don't speak sooo fast. I under that having to re-explain yourself several times because of language barrier can be FRUSTRATING but again your job is based on offering a good quality CUSTOMER SERVICE. I give them a 5 Star and would actually return again. Even if the dentist don't speak to me. Workmanship isn't based on how well you can speak!

Gentle Dental Cambridge

Gentle Dental Cambridge

2.7(127 reviews)
0.7 miPorter Square

Absolutely horrible experience. I had already submitted all of my information ahead of my…read moreappointment, but when I arrived they told me they didn't have my dental insurance card. I immediately tried emailing it to them, then sat waiting for over 15 minutes while they claimed they never received it. Instead of just writing the information down (which they eventually suggested after the delay), they refused to begin any treatment until the insurance was verified -- even after I explicitly said I was willing to pay out of pocket and just wanted the work done. The most frustrating part is that all of this happened after I was already seated in the dental chair. Why wasn't this handled at check-in? Why waste my time like that? Between long delays, poor communication, and rigid, inefficient processes, I ended up walking out without being treated. This is now my second terrible experience with Gentle Dental -- once in Seattle and now in Boston. It feels like a rented, corporate operation with zero regard for patients' time. I would not recommend this office to anyone.

Infections deep in the gums can increase the chance of heart attacks by 20%. I had or still have…read moretwo infections in my gums. The one under a tooth I wanted extracted. I was told by the head-counter person and my dentist there Dr. Navy: "We don't do extractions." He never even got back to me to further discuss this. He is horrible in answering my questions--he just does not do it. For the other infection I was told I needed deep scrapings every three months at about $630 each time. Dr. Navy's name was on the document. I got one such scrapping from a staff hygienist and it was very good, but Dr. Navy never even came in the room to see how it looked. In the entire staff at Gentle Dental Dr. Navy is the only one that is covered by Blue Cross Blue Shield MA. Dental Blue. I just did an AI check on this Gentle Dental: This is what I found: "Accusations of overcharging." "Multiple users alleged that the practice recommended unnecessary, expensive, and extensive dental work, including fillings and crowns that second opinions found unnecessary." This is what happened to me.

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Gentle Dental Cambridge
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Lorna Lally, DMD - generaldentistry - Updated July 2026

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