I would recommend literally any other dentist in the area of these folks. The quality of care has been so inconsistent and on such a rapid decline I can't even begin to fully review it. Because these people failed to accurately do my medical intake - I almost had a 5k dollar expenditure. I had been a patient at GHDP-Somerville for nearly 10 years. My first dentist was fantastic, he left. My second dentist, fantastic, he left. My subsequent dentists all mediocre to poor. I had a number of primary dentists here, so many changes to my service that I lost track of how many there were. The quality of hygienists, awful. Cleanings took longer stopped being comprehensive - my last cleaning I had to remind the hygienist they missed the entire bottom left of my mouth. The last... and I mean absolute last straw was my experience with Dr. Tsering DMD. I finally decided to move on. After my cleaning, they discovered I had a filling that had failed\broken and were intent on fixing it. As they started taking my blood pressure, I noted several times to the hygienist that they had my sleeve in the pressure cuff, so they weren't going to get an accurate response. I also insisted on them using a larger cuff (I have larger biceps and triceps) to get an accurate reading - they refused, ignored everything I said... and got a bonkers blood pressure reading. They insisted on me getting a primary care visit before they would fill the cavity. A month goes by, I cannot get an appointment. I tried to get it scheduled and was rather rudely dismissed by "Patrick" at the front desk when I called and explained that the tooth needed to be addressed. This was just before Christmas, it took me until mid February (nearly four months from the start) to get a new primary care dr. and a visit who said... the same thing every one of my doctors has ever said "Make sure they are using a right size cuff" I switched to another dentist closer to home - he filled the cavity last week and to quote him "You're lucky, I was barely able to fill this it may still need a root canal, we should watch this very closely" Go literally ANYWHERE ELSE read more

I have been seen at Great Hill Dental for many years now, primarily due to the wonderful hygienist, Khang. I recently had my 6 month cleaning and was reminded of his thoughtful and patient manner as he put me at ease and gently, but efficiently provided treatment. Khang provides guidance and practical suggestions that have positively impacted my daily dental hygiene routines. Thank you Khang for your skills and dedication! read more

DO NOT EVER STEP FOOT IN THIS OFFICE. EVER. GO TO LITERALLY ANY OTHER DENTIST. The providers are fine. The management should all be fired immediately. This office has been scamming me for months. Sending me increasing bills with incorrect addition and subtraction. I have paid this office thousands upon thousands of dollars, actually $250 more than I owed (THEY OWE ME) to get them to stop harassing me, and they STILL have the gall to continue sending me these bills. If I receive one more bogus bill I will be reporting this practice via the appropriate channels. read more

Good dentist, terrible scheduling: over and over, they do not honor my appointment times. For example, I get a 9:00am appointment next month and it's confirmed. Then, close to the appointment, I get a text saying "reply yes to confirm your 11:30am appointment" to which I call and say my appointment is at 9:00am and they say "wow I don't know what happened in the system but I have it as 11:30 and there's nothing we can do about it." If this had happened once, it'd be an understandable mistake. However, it happens to nearly every single one of my appointments. I cannot plan around my appointments, I can't take time off work, I can't plan transit, because I never know what random time they're gonna give me. Is this an issue that others are facing? read more

After getting a horrible quality night guard for grinding (do not get the 3D scan ones, the molded ones are much better...), they sent me an unspecific bill out of nowhere for $700. My roommate also got some basic services (cavities etc.) done here and received a bill in the mail for $1300 after they told her insurance would cover ALL of it. Terrible scheduling, terrible billing, and terrible communication. Not to mention it took SIX weeks for them to verify my night guard coverage with insurance. They insisted it had to be done by "Snail Mail" (their words, not mine), so it would be at least 2 weeks. After six weeks, I went in person because my teeth were hurting and I had splitting headaches every morning. Turns out, they NEVER sent it. After much concern, they finally just CALLED up insurance and had it sorted in 2 minutes. DO NOT GO HERE. read more

If you want a surprise on your bill, please visit them. EXTREMELY UNCLEAR BILL After receiving the bill, I was shocked by it. I went to their office and ask for a breakdown for the payment. They just keep saying there is unclaimed money from insurance and I haven't paid part of the previous treatment. I asked for the detail breakdown for all charges but they refuse to do it. The more annoying thing comes from the big discrepancy between their estimate and your bill after insurance. On my quotation, the estimation of insurance (Delta PPO) is $1460 for step one of implant. It turns out Delta is paying $1032. And I am responsible for another $428 (I have paid $1363 already, total = $1363+428 = $1791for step one for implant of one teeth This is extremely frustrating for dealing with such a GREAT DENTAL. Please reconsider before your visit. read more

Love this place, friendly professionals, great front desk staff, but I especially like Dr. Tsering! I have never liked going to the dentist and would always put it off until one day she treated me! I actually look forward to her taking care of me now for my future dental needs as they arise. read more

I just saw that someone else posted about Great Hill changing their appointment times without notifying me or asking me first...yeah this is a real problem and it's happened over and over. It's highly unprofessional and every time I ask them and complain, they just play dumb and pretend that it's a system error. But it happens so often and they are never able to give me my actual appointment time back! It kinda doesn't matter how good a dentist is if they don't let you have your appointment time. read more

I'm just gonna get right to the point here. The male dental receptionists are rude, the dental hygienists are always rude, and the dentist kept saying "no offense" every 5 seconds to me, which I thought was not only odd but unprofessional. I have never had the best experience at this establishment. You'd think they would be more supportive and nice because going to the dentist can be nerve racking. But that's not what happens here....no offense. read more

I was a patient here for about 5 years. For the first 4, I received mostly routine and preventative care, was really happy and referred Great Hill to other people. Then, I was advised to get a crown -- specifically a gold one that would absorb my pandemic stress-grinding instead of chipping my teeth. The dentist specifically mentioned I should get a gold crown for its malleability across multiple visits. It was expensive but I budgeted and finally agreed. Twice, I came to get the crown fitted only to be told the lab had made an error and it didn't fit properly. The third time, the crown was finally placed... but then I realized it wasn't gold. The dentist tried to tell me that he'd informed me of the material change, and that I had approved it. This never happened! It didn't make sense when malleability was the whole point, and I felt so uncomfortable that he would try to convince me otherwise. Then, the crown proceeded to come out every ~6 months. Normally they last 5-10+ years. By the third time this happened, I didn't have any confidence in Great Hill anymore. I was also getting headaches by the end of each day because the fit wasn't right. I switched dental offices, and was told that the way Great Hill had done the procedure, the crown would never have stayed put. I had to have it re-done, weaken my tooth even more, and pay for it all over again. Not only that, by that point the tooth had been disturbed so many times that we're currently waiting and seeing to see if I need a root canal. My last year at Great Hill was really horrible. I feel like I was pushed into an expensive procedure that I didn't need to have. And then what I got was something different from what I agreed to, and done poorly. so read more

Last month a got a call from the dentist cancelling my appointment that I was waiting for 6 months. The next appointment available they offer was February. After complaining they booked the appointment for the end of November. Today I received a call again telling that my appointment is cancelled. Unbelievable, so upset. I think it is time to look for another place to receive my family and my care. read more

I had to laugh when looking at Dr. Brangan's profile on the company website when I read the first line. "I am most passionate about restoring patients' oral health in a low-stress environment." What I remember from my experience is his palpable frustration because the Novocaine was not taking effect and it hurt me as he drilled. He had to inject the Novocaine 3 times in the same place and even after that, it was still a failure. Better, but honestly, I just decided to grin-and-bear it after the 3rd time. Either the doctor or the assistant told me that it was because I have very deep roots on my lower molars, but that didn't happen at Avalon Dental Center (Somerville) where I also had lower molars filled. One of those fillings was a replacement for one done by Dr. Brangan a little over a year prior which had visible edge decay! (I was shown a picture of that tooth.) Conclusively, not the best work or experience. read more

I would recommend this office to absolutely anyone who is looking for a dentist. Michelle at the front desk is courteous and friendly and Dr. Epstein is fantastic. I had two fillings done today with absolutely no discomfort. In addition, I was out in less than 40 minutes. I love this place! Update: My son had an appointment today and needed to have impressions taken for a new retainer. He has had these done twice before and really struggled with it. He suffers from anxiety and, like a lot of people, the dentist can be a very nerve-wracking experience especially when receiving a service that he doesn't enjoy. Eyrusalem took the impressions today and did an absolutely phenomenal job. She kept him calm and distracted and had so much patience with. Great Hill Dental always provides a great experience but this particular appointment was exceptional. read more

I just moved from Asia and came here because I also go to HVMA and it was convenient (also my PCP recommended I get a checkup each year). They took me in but did a calculation error (didn't include the cost of my first visit which included cleaning and x-rays) that went over my insurance payment and now I owe them $478! GH Dental claims that my insurance didn't pay but they did the math wrong so of course my insurance won't pay! I emailed them regarding my inquiry (attaching the treatment plan) and no response for 3 weeks. Insincere and terrible customer experience. They only care for their profit it and not for the customer's wellbeing as they even tried to do a treatment on my 15 month old who had a chip on her tooth (she bit something hard). Nice clean office and all, but I wouldn't recommend them to anyone. read more

Great Hill Dental Partners Somerville - Waiting room - don't get fooled by their clean appearance! - General Dentistry Near Me - Somerville, Massachusetts

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I like my dentist, think him and his hygienists are great. However, disappointed that they have canceled my appointment 3x within the last year resulting in me not getting my cleanings and they do not even offer a new appointment within a reasonable timeframe. Canceled my appointment and reschedule for months out just so they can cancel it again and rescheduled for July. I called multiple times the day before my appointment to cancel due to having symptoms of Covid and they did not answer the phone and I left a voicemail, I also responded to their confirmation email attempting to cancel. Some lady called me with an attitude saying I missed my visit and offered a new appointment for February. I'm literally disgusted in this place at this point. I pay for dental insurance and can't even see a dentist or have cleanings done. If you can accommodate patients just say it. read more

Visiting the dentist is rarely fun, but Great Hill Dental makes the experience as comfortable as possible. They are very conveniently located in Davis Square and have morning appointments available, so I can go before work and easily catch the T. During my cleaning, the dentist discovered that I had a cavity (my first! oh no!), so I was a bit nervous and curious about the process. He explained in detail what causes cavities and the procedure for filling them in order to make me as comfortable and prepared as possible. I was then booked for an appointment 2 weeks later, and the procedure was pretty painless (although being numb for a few hours is never a pleasant experience. Don't make the mistake I did of skipping breakfast beforehand.. you won't be able to eat for a while afterward!). The only complaint I have about this is that he didn't provide me with a quote for the filling, so it ended up being more expensive than I expected. However, my friend who had a filling done by another doctor there did get a quote (which was signiifcantly cheaper than mine for some reason), so this doesn't seem to be the case for everyone. Overall, the staff I've met are very friendly and professional, and the reception area has free chapstick and a Keurig machine! I have already recommended them to others and will continue going back. read more

I absolutely love my dentist (and hygienist)! This dental practice used to be part of the Harvard Vanguard group along the ground floor, but they moved to their own suite on the 4th floor. The new office space is really beautiful and inviting. They put out free coffee in the waiting room (interesting choice for a dentist's office), and everything is new new new. My hygienist (kind of sad I can never catch her name) has a wonderful bedside manner. She's never hurt me, and is very gentle while cleaning. I like her a lot. Dr. Michalowski is my dentist, and he is AWESOME. When your teeth are good, he just comes in for a quick assessment, but he did my previous cavity filling himself. He is really the best dentist I've ever had. Even if I were to move away from the Somerville area, I would keep coming here. It's been about 4 years so far, and I don't plan to find a new practice! read more

Do NOT go to this dentist's office. I was a patient here for a year and was very happy when I first started visiting. It's a nice facility, clean and well organized, and the dentists and hygienists are very friendly, so maybe for just cleanings you would be fine. The problem is that they VASTLY over-diagnose, over-treat, and over-charge their patients. Additionally they pressure you into making major health and financial decisions without any time to get a second opinion or think about the decision. This is a lengthy review, but worth reading if you are considering visiting this practice. After having a few cavities filled, I had to come back a month later because of constant, intense pain in my jaw. After a brief examination, I was told that I would need a root canal procedure on one of my teeth that they had filled, costing $3400. They were not willing to accept any responsibility that perhaps there could have been any error on their part while doing the fillings. Multiple people in the office tried to convince me to have the operation immediately instead of getting a second opinion or looking for a more reasonable price. Thank god I didn't listen! Two days later, I drove to my home town to see my parents' dentist, whom I'd seen as a child, someone my family has a long relationship with and I can trust for an honest second opinion. I brought the paperwork with the quote from Great Hill, and he informed me that almost a third of the cost was for a crown, which many people don't need even 10 or 20 years after a root canal, let alone the day of the operation. He also has never heard of a medical professional offering discounts (10% off the total cost) for paying the entire bill up front, and thought it was a very unprofessional way to run a medical practice. Second, he was shocked to learn that after my fillings, they didn't bring me into their office for a second visit to adjust my bite. Apparently no dentist should adjust your bite while your jaw is still numb because you can't tell when it feels correct or not. He immediately ground down and reshaped the surfaces to make my bite more natural. After a day or two to allow the swelling to go down, 90% of the pain had vanished as I was no longer irritating the tooth bed every time I bit down. A 10 minute solution instead of a major operation. Third, he spent a good half hour looking at my teeth and testing them, until he concluded that the tooth Great Hill had wanted to perform a root canal on was perfectly healthy, if inflamed (because they never properly adjusted my bite). After testing the nerve endings on nearby teeth for a while, he concluded that the tooth NEXT to the one they wanted to operate on could still be a problem and recommended I see an endodontist (specialist in root canals) just in case. To clarify: GREAT HILL WAS PREPARED TO CHARGE ME OVER $3000 TO PERFORM A ROOT CANAL ON THE WRONG TOOTH! To be fair, I don't think they knew it was the wrong tooth to operate on. They're not evil, just careless and quick to offer the most extreme (and expensive) solution instead of exhausting the more affordable, less invasive options first. Finally, I had forwarded all my dental records from Great Hill to my family dentist to review. Looking at my x-rays, he believes that some issues I had with my gums last year could have been treated with a strict at-home regimen instead of the $1000+ series of deep cleanings Great Hill insisted I needed. At the very least, he said he would never proceed with the treatment plan they put me through without first having me try a strict flossing and cleaning schedule at home first. I was shocked and horrified to learn that I had been so taken advantage of by what seemed like such a well run and caring practice. I will never be returning and will go out of my way to encourage others to stay away as well. There are plenty of dentists in the Somerville area to try instead. read more

When I think of dentistry, I think of high suicide rates and needles. Peter Okwerekwu manages to completely change that mindset for his patients. I have never worked with a medical provider who is so positive, playful, confident, and self aware. He clearly sees from his patient's perspective. He treats you like a partner rather than a job to be done. It makes you feel human, empowered, and not all that bad about getting a potential root canal. read more

I have had a lot of work done in the last year and half at Great Hill Somerville. The staff here (reception/ front office and assistants) are the best- they are kind and compassionate and always go above and beyond, even during this pandemic. And...If you need a Periodontist, no one is better than Dr. Goodman! read more

If you are nervous about going to the dentist, go here! Have been seeing Dr. Michalowski for ages and have come to trust him completely. Recently had to have some work that -- even with all my good experiences at Great Hill -- frightened me to death. After the procedure I wondered what on earth had I been worried about? The procedure was nearly painless -- Michalowski knows exactly how to inject Novocaine with hardly a pinch, even in difficult sites -- and the staff were perfectly focused, efficient, good-humored, and thorough. The results were fantastic, and I didn't need so much as an ibuprofen when the anesthetic wore off. Front desk staff and hygienists are equally great. read more

I went here for a few years -- then I noticed that the fillings I got were falling out faster than normal. The last filling I had, done by Dr. Brangan, fell out after just six months. Ouch! To make this experience worse, the receptionist was very rude. I had numerous job interviews scheduled right after that filling fell out. The filling was a facial filling on a front tooth, and losing it was highly visible (smile with a dark hole ... interview nightmare). So I called immediately and asked whether I could have an appointment ASAP. Feeling a bit reluctant to see Dr. Brangan again, I also asked if I could see Dr. Michalowski, who I had seen countless times before. The receptionist, who sounded rather annoyed, said NO to both questions. She repeatedly emphasized that my needs were not an "emergency" and also informed me that it was not okay to be "bouncing between" dentists, whatever that means. I must say that I have liked the several hygienists I've seen here, especially Kim, who was very gentle. However, I was really not impressed with either Dr. Brangan's dental skills or the rudeness of their receptionist. I have since left for another dentist. read more

Dr. Michalowski is such a wonderful dentist. He is thoughtful, gentle, and genuinely interested in the well-being and comfort of his patients. He was gracious about the fact that I hadn't been to see a dentist in ages. I had a filling done and was dreading the Novocain shot because it always hurt so much when other dentists administered it but Dr. Michalowski was so skilled, it didn't hurt at all. Amazing! The front desk staff are friendly and helpful, and the hygienist I saw was great, too. The facility is sparkling clean and modern. Highly recommended. read more

After a very painful experience by Tufts Dental I was determined to find a dentist that was understanding and gentle-Great Hill Dentist is such the place. I discovered them on yelp based on the overwhelmingly positive reviews & thought it was worth a shot. Once greeted by the super friendly and respectful reception staff I already knew I was in good hands. Then I had the pleasure of having my teeth cleaned by an awesome dental hygienist staff & finally the respected Dr. Michalowski. He not only was gentle with my teeth but took the time to get to know me as a patient (when instruments weren't in my mouth :) and provide dental education in a non-judgmental and imposing way. Following my cleaning I was then given a sweet welcome pack with a Great Hill coffee mug, numerous toothpastes & floss, and a full size toothbrush. I couldn't be happier to find my new dental home & for the first time in my dental history will even come back within the recommended 6-mo check in! read more

I would highly recommend against going to this dentist. Unfortunately I have to do that for two major reasons. 1. Over-diagnosis: I've never been diagnosed with so many cavities in my life as the first visit to Great Hill Dental ( I was actually diagnosed with more cavities in 1 visit than I had ever had filled in my life) I should've gotten a second opinion (definitely do that if you go here) but I had been traveling so I assumed I had neglected my teeth abroad. And to be honest, I was convinced. The dentist was telling me how bad of shape my teeth were in BUT the dentist I've gone to before and the dentist I've gone to after have not found a cavity 2. Billing: I could've stuck with a three-star or two-star review but I found the billing experience here miserable. On my first visit, I found that my estimate was wayyyy lower than my actual bill. Great Hill apologized and I understood the problem was they accidentally put a more expensive dental insurance plan in and that's why the estimate was off. To make up for it, they told me that I had paid my estimated payment in full for all the fillings so I wouldn't be charged for the remaining 2 fillings. Fast-forward and I end up being charged for the remaining fillings that I only got filled because I thought I wouldn't have to pay anything! I tried to get the payment removed from my account to no avail. It felt like they wouldn't even hear me out. Coincidentally they never asked me to schedule my next filling.... It wasn't a pleasant dentist experience in any aspects. Highly recommend against going here. The plus was I discovered an amazing new dentist and I love it. read more

Awesome! I broke a molar and didn't have a dentist in Boston, yet. They fit me in so quickly. Took really good care of me. Couldn't be happier! read more

Awesome place! I'm usually nervous about dental cleaning, but this practice made it a pleasant experience. Caring doctor and staff; super friendly front desk! Doing consulting when necessary, but I wasn't felt pushed to do any extra at all (as other places usually do). Will recommend to friends! read more

Had my routine teeth cleaning today. Gina was my hygienist. She was one of the worse not because of her skills, but more of her bad attitude, un-personable and lack of communication. My whole treatment was done in complete silence with no comments, except for Open, Turn Right, etc... When she finished, she did not say a word of what she found or not found. She's the weirdest hygienist that I had been to... I will be requesting that she not treat me in future visits. read more

Went in for the first time - They make an effort to make sure you feel comfortable. Great experience overall!

I've been coming to Great Hill Dental for a couple of years now and they have helped me fix multiple issues with my gums, wisdom teeth, general health, and orthodontics. Dr. Bahadoran, Goodman, and Farmer as well as the whole team have all been amazing. They always answer all of my questions promptly and informatively. Office is flawless as well and all the staff are extremely nice. Will definitely be coming here for years to come as I continue my orthodontic treatments and general oral health. read more

I've been going to Great Hill from before they were Great Hill. These professionals have given me the highest quality of dental care as well as taking a personal interest in me and my health. I was diagnosed with oral cancer in 2012. After my tumor removal surgery healed I had a huge build up of plaque on my teeth. Inessa, my hygienist, was the first I called knowing that I needed to get my teeth cleaned before I started 6 weeks of head neck radiation. She managed to fit me into her very tight schedule and I was able to check teeth cleaning off my pre-radiation list. Additionally, Dr Michalowski is the most caring, gentle dentist I could ever find. He is so thorough, checks on my health and asks if I maintain my yearly visits with my oncologist ( never miss). 8 years later since getting a clean bill of health, I count Inessa, Dr Michalowski, Rosa and the entire Great Hill team as part of my team. Oh. By the way. Although we moved to Connecticut 2.5 years ago I still go up to Somerville every 3 months for my cleaning. I can't wait to get back. read more

I was extremely disappointed with my experience at Great Hill Dental. To begin, their office does not have the most up-to-date technology that I have found at other dental offices. They offer patients little comfort during the cleanings and procedures. Other places I have been to check in to see how I am doing and offer music or tv shows to watch- no a prerequisite, but it is a nice touch to see that they care about their patients. As a new patient, I called before scheduling an appointment to ensure that they would take my insurance. I was assured that they did cover it and my cleaning would be fully covered. I was told to just show up at my appointment. When I arrived, my hygienist insisted that I get x-rays done. I expressed that I did not want x-rays, but she told me it was a requirement. She then checked my insurance and again assured me that it would be fully covered. I reluctantly agreed to the x-rays and cleaning. The dentist spotted a cavity, and I made an appointment to have it filled a couple days later. Again, my insurance was checked and I was assured it would be covered. I had it filled and I waited 10 minutes before leaving to check out at the desk where they told me I was all set and would owe no money. That was in August. Months later I find out, this was not fully covered and I owed a huge bill to them. Great Hill has not been up front with me about costs and I feel lied to. I made sure to check with them at multiple points to see if it would be covered and they assured me it would. Their office has lacks follow through and is incredibly difficult to get in touch with. I will never be returning to Great Hill Dental. Do NOT take their word as to whether or not they accept your insurance. read more

BAIT AND SWITCH is the practice of this office. And they are standing by it. No one is apologizing for not giving me what I asked for, what I was told over the phone I would receive, and what I came into the office expecting. read more

After not having been to the dentist out of fear for 15 years, I decided that it was finally time to take charge of my dental health and booked an appointment with Dr. Brangen. My first appointment was for a cleaning and a brief consult with Dr. Brangen himself. Upon arrival, I was greeted by Fernanda who is one of the best office managers I have encountered anywhere. She is kind, patient, caring, and efficient. Inessa soon came and whisked me away to a room in the back of the office overlooking the Somerville area. I explained to her that I had extreme anxieties concerning dental care and she was quick to alleviate my stresses. I got comfortable in my chair, laid back, and let Inessa go to work. She was so calming that I almost fell asleep during my cleaning! X-Rays were a piece of cake as well. Inessa showed me everything and explained what I was seeing so that I could understand. Upon meeting Dr. Brangen, he was very calm and kind as well. I had some cavities that needed filling so we scheduled a follow up appointment for a few weeks out. Upon having said fillings, I was told that one was deeper than anticipated and that the tooth would likely have to come out. Since it was a wisdom tooth, a root canal was not necessary as I needed to make room in my mouth anyway. However, when the filling became infected, the tooth needed to go sooner than later. Dr. Brangen made sure that I had both antibiotics and pain medication to hold me over until the extraction could happen at the referred oral surgery center (see my review). You can really tell that he cares about his patients. The entire team is just wonderful. They really go out of their way to make sure that you understand each and every thing that is going on, including monetary aspects of the service. My experience at Great Hill Dental in Davis has abolished every fear I had of dental work. I can't stop recommending them! read more

This location is extremely unprofessional. The front desk staff are lazy and will deliberately omit information regarding billing. When i called to schedule appointment that representative told me that they accepted my coverage. I later found out that though they accepted my coverage they were not in network. I've witnessed patients come into their office livid, yelling about how procedures were not billed to their insurance and or how it was not explained that their insurance didnt cover it now they are stuck paying a large bill. The front desk staff laugh and giggle. They treat the occurrences as if they at a comedy show instead of actually assisting the patient/customer. If you choose to do business with this location, make sure that you request a pre-estimate to be submitted to your insurance to make sure your not stuck with large bill after the procedure I completed Xrays there. There was one tooth that they hygienist named FLORA appeared to be concerned about, she asked another dentist to step in and have a look. He looked , and asked me if i was feeling any pain there, I said no. He did not believe me so he proceeded to ruffly bang on my tooth with the end of one the cleaning instrument...VERY UNPROFESSIONAL! I had a couple of fillings put in with Dr. MICHALOWSKI, The fillings were fine however during the filling procedure both he and the hygienist assisting him, ROSA were having a discussion about other staff members, which the Rosa seemed to be upset by...I was treated like I wasn't even the room hearing the convo even though they working my teeth. I must say, in spite of this experience, ROSA is very nice. She would always smile and say hello when i saw her at my office visits. The Periodontist Dr. Goodman did a poor job on my deep cleaning, He completely avoiding cleaning one area of my teeth where I have a double tooth, and the gum there desperately needed cleaning. He also did not use the tools needed for a thorough cleaning of the gums, He should have used sonic or an ultra sonic scaling tool to clean the pockets at my gum line but he only use hand held scrapping tools. Thankfully because ive completed thorough cleaning before a different dental office I knew that he was doing the bare minimum service with my cleanings so I purchased tools of my own to do the best cleanings I could do for myself at home. The final straw was my last cleaning with the hygienist FLORA, which i was running late to. I apologized once I arrived, and was grateful when she still agreed to see me, however during the cleaning she attempted to lecture me about being on time in a way that I was not comfortable with. I told her that I had already apologized and had not planned on being late for the appointment... we proceeded with the cleaning, twice during the cleaning she sprayed a tooth that I told her was sensitive with cold water. I kinda got the feeling that she did it on purpose because she was upset with my response to her attempted lecture about the tardiness. She did offer me two sample sizes of the toothpaste that assist with sensitivity afterward. This location is a mess. I would not recommend doing business with them. read more

The dentists are good but the admin staff are awful. TERRIBLE CUSTOMER SERVICE They lost my records twice, keep saying they'll call me back but I always have to call them to follow up several times before getting an answer, and worst of all they don't do a thorough job of checking with insurance to see if a procedure is covered or not before your appointment. Instead, they'll slap you with a huge bill after your visit. It's not until you push back with the rude staff several times are they willing to bill the insurance, which mine ended up paying anyway. I had a history of needing cleanings more often and the billing person was so incompetent that it took me 3 months just to get him to get my new insurance to cover it, which I had never had an issue of getting it paid for at other offices. He kept saying I was denied because I didn't have a history of it, even when he had my records. It wasn't until I contacted the CEO Dr. Scialabba that the biller finally started to do his job. All the high ratings you're seeing are for the dentists, but the administrative staff are god awful. I've been going to dentists for years and I've never had to push so hard to get admin staff at a dental office to do their job. AVOID AT ALL COST read more

I went here instead of the usual office I go to since I had a large filling fall out and considered this as an emergency. . The tooth was not bothering me but I was freaking out of course. They took X-rays and gave me the bad news that the tooth could not be saved, but since it was not bothering me we decided to leave it as is and not cause further probolems. I was thankful that they saw me with no appointment. read more

This place is overpriced. I have some paltry dental insurance, but another local dentist quoted me $500 less to do the same work. So despite their swag bag and free coffee, I turned tail and ran from Great Hill. The hygenists and admins are making good money, because they were all helpful and professional. The dentist, however, rubbed me the wrong way when he advertised their whitening services to me just seconds after delivering the news that I needed a significant number of fillings. Wow, how 'bout we wipe out my checking account to fill the holes in my teeth BEFORE we start talking about whitening treatments that I don't remotely feel I need? TLDR: Free coffee isn't free, get a quote before you commit. read more

Everyone is just super-nice here, from the doc himself to the hygenists to the front office staff. Weirdly enough, I actively look forward to my appointments here. read more

I give this place 5 stars thanks to my new dentist Dr. Sana Ahmed. She did a superb job explaining to me what sort of dental work I needed. She patiently showed me my X-rays and would stop during teeth cleanings to show me what my deeper teeth looked like with the help of a mirror. Her bedside manners were great. read more