Very disappointed in the service. It was apparent they did not want our business. Waited over a…read moreweek for a call on tile grout to be ordered. A call that was supposed to happen the next day but never did. After several calls we made to inquire what happened we were totally blown off & it was apparent they DID NOT want to do business with us. Too bad we were looking at tile for our new master bath. NO WAY would we purchase anything from the owner of this place & we wanted to do business locally!! Shop on people the owner is a........!!!!!!!

This was a horrible experience. Needed tile to finish a shower. Got charged extra for freight…read more The tile was never delivered, and they do not answer the phone or return messages. My credit card company can handle the money, but thought I would post a warning for future customers. Bad business!

Marc, the owner of this business, shows great pride in his work. He was quick to respond to my…read morerequest for service and did so very professionally. We scheduled an appointment to clean our ceramic tile and he showed up at the exact appointment time. He was very conscientious, thorough and pleasant. He pays great attention to detail and did an excellent job cleaning our tile. I highly recommend this business and will most certainly use Sierra Tile, Stone and Carpet for all my future cleaning needs. His pricing was also better than other quotes I received and was very fair for the amount of work involved.

Marc was fast and very knowledgeable about the travertine tiles we had. Tiles look great and clean…read morefor once. Gave me some information on products to use on the tiles so it doesn't stain

AJ from Arjil Tileworks performed demo work and tiling for us in our master bathroom, hall…read morebathroom, laundry room, dining room and kitchen. His tile installation included a curbless shower in the master bathroom, a tub surround in the hall bathroom, kitchen backsplash and flooring in all five rooms. He also coordinated with our hardwood flooring installer to ensure the flooring transitions would be flush and even with one another. It was important to us that the person bidding the job would be doing the work, which was the case with AJ. He was pleasant and easy to get along with, conscientious and customer focused, and very helpful and encouraging. He was a good communicator and followed through on all of his commitments. The quality of his work is excellent, and we are very happy with the end result. We highly recommend AJ and would definitely hire him again.

We had AJ come out to provide an estimate to replace our existing bamboo flooring with plank…read moreporcelain tiles. After meeting with Aj we decided to have him do our flooring of about 1600 sq. ft. The flooring job was going to take about 4 weeks. Working with Aj was very easy and we are very happy with the finish job. He did a excellent job on our flooring and we highly recommend Aj for any tile needs.

We had our large front deck completely removed and replaced with Taylor made (see before and after…read morepics) from beginning to end they were great to work with. They saw my vision and paid careful attention to every detail. Javier, Scott and his team were very professional and reliable and the communication was consistent making the project flow quickly and seamlessly. I absolutely recommend them and would 100% hire them again.

If you're looking for a quality contractor look no further! TMC is a multi generation business who…read moredoes right by the customer. Everyone from the TMC crew was great to work with, we had a rather large project and we did not mind seeing the TMC crew every morning bright and early! From the very start, their team was professional. The sales process was transparent, insightful, and educational as we had to discuss what our vision was for our home while the TMC team helped us put a plan together to make it happen. As for the work and team, every member was meticulous with every detail of our project (siding, windows, and covered wrap around porch), and really took pride in their work. Special shout out to Joe and his crew who bring years of experience to the job site, Scott who helped us with estimates and working through pivots in the plan, the wonderful office staff who helped keep the project moving forward, and even the owners who came out and checked in to make sure we were happy with everything! TMC is and will be our contractor of choice for future projects.

American Eagle Roofing is the way to go! I had a slipped tile and was fixed easy. Other companies…read moretried to tell me it would cost between $1500-3000. Steve is awesome at American Eagle Roofing. A good, honest person

Overall, American Eagle Roofing was pretty good for our project. There were a few things that added…read moreup that made our experience a little less than stellar. About a year ago, I reached out about a potential leak, and Chris came out to assess the roof. He was incredibly honest and mentioned that he couldn't see anything that would lead to a leak. Still, he provided estimates for a partial fix, partial roof repair, and full roof repair. We ended up not needing the service but appreciated the honesty. Fast forward to this year, I reached back out to Chris for another potential leak, and he came out and assessed the situation again. This time, there were noticeable signs of leaks but nothing that was too concerning. He provided quotes for various options, and we felt comfortable moving forward with one of them. After this is where things started to not go as well as we thought. Once we signed the contract, we were issued an invoice for the deposit. As soon as I received it, I paid it the same day (almost within minutes of receiving it). Several days go by, and I don't hear back from the company to schedule our repair. I call the office, and for some odd reason, they cannot find confirmation that I had paid the deposit. I reassured the office that I had, as it was debited from my account, and I offered to forward the receipt and to have my bank verify that it was debited in the amount and to the correct vendor. They issued another invoice for the deposit as I was on the phone trying to dispute this, which was eventually cancelled, but it was a little annoying. After I forwarded the receipt, they scheduled our repair, so I assume they found the paid invoice. As someone who uses Quickbooks for business purposes, this is not something that's hard to track or find. So, I'm very surprised to have run into this situation. The morning of the scheduled repair, we received an email that said the crew would not be showing up. We were surprised because we did not receive prior notification that this was going to happen. My husband had scheduled his work week around this, so that he could be available for any questions or concerns. When we called the office, they said that they had called and left a voicemail, which we confirmed that we did not receive. They did, however, look back at their records and said they had misdialed and apologized. Again, for something that was last minute, we were annoyed again. On the day of the repair, Chris texted us, notifying us that we may be charged an extra $500 because their truck couldn't fit in our driveway. This was incredibly frustrating because that was not something he or the company mentioned would be an issue. In fact, Brad came out prior to install to inspect the old roof, measured our driveway, and even left his tape measure in the driveway! We called Chris and expressed our frustration at this, and he apologized and said they wouldn't charge us for this. If there were structural issues outside of what they initially found, I would understand, but when they clearly measured our driveway and left evidence of that and failed to notify us of this, that's a different story. Per the multiple project emails sent to us, there was to be a walkthrough and inspection from the crew's manager the day after they finished the roof installation to ensure the work was to our satisfaction. This did not happen, nor did anyone reach out to us to schedule this. Instead, we were immediately issued an invoice for the remainder. We had noticed several areas that looked very sloppy (I assumed this would be the case given the crew seemed very rushed by the end of the day and diminishing sunlight), so we called the office to have someone come out to walk through and inspect the finished work before we were willing to make our final payment. Brad came out and noticed the same issues that we had, and he took his time to get those areas fixed, which we appreciated. Overall, we are happy with a new roof. However, all of these little things made our experience not as great as we would've expected for the amount of money we invested.

Brian Hoagland turned another tile setters nightmare into the tiled floors we really wanted. Very…read moreefficient, friendly and completely professional. His price was worth the quality of work that was put into our entryway and master bath. I would hire Brian again in a second if we needed more work.

David & Jason did a beautiful job fabricating a slab of granite we selected. This is actually the…read moresecond project they have done for us. David is meticulous when he works on stone. I would recommend Silverado Stone Design to anyone without hesitation.

David did our Quartzite counters and tile backsplash and much more! Super talented guy and bent…read moreover backwards to make our kitchen our dream. Thank you to Jason also...super job. Highly recommend.

Mike and his team did a great job remodeling our bathroom in Carmichael. We are very happy with…read morehis work and would highly recommend him. Mike was involved with the whole project; demo, waterproofing, tile installation, installing a toilet, and fixtures. He is easy to work with and provides good recommendations for options or improvements that can be made. I ask a lot of questions, and he was happy to answer them all and explain patiently. He has a good eye and pays attention to small details that make the final product come out really nice. Other parts of the project like plumbing, electrical and stone countertops Mike has people he works with to complete the job seamlessly. They cut, polished, and installed a quartzite countertop and sink, added plumbing for the shower, and installed a glass shower door. Overall, the project was completed quickly. Mike was a pleasure to work with and we look forward to future tile projects.

Mike did an amazing job on my bathroom tiling! The attention to detail is great. I had my bathroom…read moresitting unfinished for a couple of years and during the consultation he provided suggestions and his level of expertise was evident. He worked really hard for three days, and was even able to finish one day early, and my bathroom turned out better than I could have ever hoped for. Mike provided amazing service at a great price and I appreciated his professionalism and dedication to detail. I would suggest him to anyone who needs a remodel or tiling!

Family Floors & More truly lives up to its name by taking excellent care of local families. They…read morefirst renovated our kitchen and master bedroom during COVID about six years ago under the previous owner, and we had a great experience then. More recently, we had an upstairs bedroom leak that required removing both the floor and subfloor. Their team handled the repairs beautifully, installing new flooring and even adding a smart toilet. We also had them remodel our downstairs bathroom, and both projects were completed with outstanding workmanship--on time and with a high level of professionalism. Alex, the project manager, coordinated everything smoothly and kept the process stress-free. The new owner, Andy Moore, clearly continues the company's tradition of delivering excellent service and genuinely caring for local clients. We really value businesses that support and serve the community, and Family Floors & More does exactly that. Highly recommend them for any home remodeling project.

My husband and I went to three local flooring companies and after getting a good scope of what each…read morehas to offer, we got quotes from two. The service provided by Kevin at Family Floors was by far more exceptional that we just had to go with them. Kevin spent hours pulling flooring samples and when we changed our minds and went from wood flooring to laminate, he just continued on, bringing us samples we could take home AGAIN to view. This made all the difference in the world. The other popular flooring store did NOTHING like that. He just left us to our own devices and we had to remind him to send the quote. Kevin was on top of it all, from helping us choose, getting a quote again and again, then the day of install he was here managing his guys. The men were very experienced and needed no supervision from my husband. I highly recommend Kevin at Family Floors and More.

We highly recommend Versa Tile! Mike did a fantastic job redoing our bathroom floor, shower step…read moreand shower curb with porcelain tile. The tile we selected is random with a lot of variation and Mike magically created beautiful flow with the veining on the tile. The installation is flawless, all tiles are level and evenly spaced. An admitted perfectionist, he treated our project with great care, maintaining his own very high standards. That's so refreshing! Mike is professional and friendly. He is easy to communicate with for quoting, questions and scheduling. He let us know each day when he would be here, made the messy job of demo as neat and clean as possible, worked until he was at a good stopping point and tidied up before heading out. We're so impressed that we're going to have Mike do another project for us!

Being a perfectionist (I'm in therapy ) I am admittedly very skeptical when it comes to hiring…read morecontractors (I have a contractors license myself). Mike from Versatile completely won me over. From the start, he was a professional perfectionistX10 (he needs therapy), he's very efficient, and incredibly detail-oriented and a great price! It's rare to find someone whose standards are higher than mine, His tile work was flawless, (within an ant's hair ) and he took the time to make sure everything was just right--no shortcuts, no excuses. I couldn't be happier with the result. If you want someone who wants the job to look better than you do ,,treats your project like it's their own, and is seriously affordable, Mike is THE guy.