Been coming here for years after finally realizing just how bad LensCrafters is by comparison…read more I've worked with Viki as my optician, but I've seen several of their doctors over the years and have always been happy with the care. One doctor caught the early signs of diabetic retinopathy and referred me to an excellent ophthalmologist, who has been treating my condition ever since. Professional, attentive, and genuinely focused on long-term eye health--not just prescriptions.

i had an eye ulcer and the doctors here really helped me n had many follow up visit scheduled to…read moremake sure my eye healed properly!

I had a wonderful first experience at this optometry office last month. Dr. Lodenquai was very…read morekind, patient, and thorough in her examination. She really dialed in my first pair of progressives and helped me find a good option for daily contact lens giving me a generous amount of two different options to test out at home. I did have a pair of progressives from a previous optometry office in Mountain View, but those didn't work and the folks there weren't trying to help me make it better, so I just had those converted to single vision lens. Dr. Lodenquai took her time and made it happen with the help of her staff. The front office staff are friendly and helpful with making appointments and answer questions thoroughly. Lisa walked me through insurance questions I had and provided much needed clarification. Ed made sure everything worked out with my glasses when I needed to get a little more power added for reading. He also took time to help me pick out a great pair and he really made the process a fun experience. These are people who care and who create a pleasant atmosphere for customers. I felt that they took their time and did a stellar job. Go! You won't regret it!

This place is incredible, and I feel very lucky to have found Altos Family Optometry. From first…read moretime I called and spoke with Andrew, I felt welcomed, and it was effortlessly to make arrangement for an eye exam. Upon my first visit in their beautiful location, I was given 2 options of eye exam, and I opted for the higer end full service. I never thought I would describe an eye exam as delightful, but it was. Edward, with a warm sense of humor, did a great job (both visits, different tests), and was easy to communicate with. Dr. Susan Lodenquai, knowledgeable, engaging, kind and yes, easy to laugh with. Who would have thought, a visit as this could feel so great. Now, why not the 10 Stars I truly want to give... ? There's something about the final payment that doesn't add up, + a $45 charge for teaching me to apply & take out the contact lens. So in all fairness, I'll talk to them next week, and update on the outcome, which I hope is just a plain mistake.

The clinic was pretty easy to find and parking wasn't too bad. The doctor reviewed my info and…read morechecked on a couple things I didn't think to mention. They seemed thorough and took notes while we talked. It was a short visit but I felt like it was done properly.

My go to. Really kind and thoughtful optometry care. 10 years and counting. However, I believe…read morethey're moving office?

Visited Shoreline Optometry last week for an eye exam and glasses. It was my first time going here…read moreand in general the first time getting my eyes checked in a few years. Upon entering the building you are required to wear masks, which in 2025 is uncommon, but appreciated. The front desk staff were friendly and helpful. After waiting for maybe one minute I was already called back for my exam. The doctor was very efficient and thorough. On my exam there was once concern the doctor had, so they actually had me retake one of the eye tests to double check. When I got to try on glasses the lady helping me, I don't remember her name, unfortunately, but she was very kind and helpful. After I decided on a pair the total came to $125. I was about to use my debit card but she asked me if I had an FSA account (which I totally forgot about). This actually saved me money and made a big difference. Overall, this office is a 5/5. I will definitely be a returning patient.

I've been coming to this optometry since it was located on El Camino and Shoreline Rd and only Dr…read more Seger was the optometrist. It has since moved to its current location and there are two additional optometrist who practice in the same building. Dr. Seger is efficient and answers all my questions and concerns. He has seen my kiddo but he wasn't a good fit. Dr. Webb was a better fit as she is more kid friendly and is very patient and worked with my kiddo to complete the eye exam. After their initial visit I have always booked my child with her. She makes my kiddo feel at ease and is able to complete the entire eye exam at every visit. They carry a good selection of frames. The prices range from $$-$$$$. The ladies helping you pick out frames do their best to recommend frames that fit your face. They will check inventory for different colors and styles to meet your needs and wants. My recent visit was in the middle of the COVID-19 pandemic. I scheduled my visit late August and was unable to schedule with Dr. Seger so I scheduled with Dr. Webb. I was emailed detailed instructions as to how my appointment would go. I called the front office to let them know I was in the parking lot. They screened me on the phone for COVID-19 symptoms. I was asked to come inside and my temperature was checked at the door. I noticed the front desk was covered in plexi glass to keep the receptionist safe. Once I was cleared they completed my initial eye procedures prior to the exam. The door held a sign before I entered that the machines had been sanitized. After I left the room the sign changed to unsanitized. I was taken to a room to wait for Dr. Webb. Dr. Webb entered and realized my mask was making my glasses foggy so she grabbed another mask for me to wear so I didn't have foggy glasses as I completed the first part of my eye exam. I appreciate that she finds way to make things work to complete the eye exam efficiently. I like her energy and enthusiasm! I completed my eye exam and met the front desk to complete my transaction. While scheduling my appointment the front desk was responsive. The visit was efficient and I never crossed path with another patient. Those looking for frames were seated more than 6 feet apart. The parking lot is spacious. The entrance is right away to your right and easy to miss. Slow down as you get closer to the office. Overall glad with the adjustments this optometry office has made during the current pandemic. Dr. Seger and Dr. Webb meet our optical needs.

I rarely post reviews but one is warranted here. I was an Eyes patient for around 6-7 years and…read morebought 6-7 Kawasaki eyeglass frames from them. They used to fill my progressive prescription. The glasses never felt right - the near sight and long sight parts of the glass was not where I expected them to be. My insurance changed and I ended up having to go another optometrist. Those glasses were fantastic. I could see without having to look through any particular part of the frames. Never went back to Eyes again until yesterday to have the nose pad replaced on a Kawasaki frame I bought from them because my optometrist does not carry Kawasaki parts. They wanted $50.00 to replace the nosepad that every optometrist does for free.

Jackie was so sweet and so patient. Came in for an adjustment on glasses and she took the time to…read morehelp adjust the glasses perfectly! The place is super clean and welcoming

Good service, friendly doctor, friendly staff, all got taken care of. Decent but not greatest…read moreoptions for frames. Up to date eye equipment which is a plus. I recommend this spot. Other people here complaining about service tend to be the ones that have poor communication skills.

Poor communication. Went for contact lenses exam but they provided me the eye glasses prescription…read morethat I cannot purchase contact lenses online. Had to call multiple times to get the correct prescription.

The final product is acceptable, but the overall service experience was disappointing…read more I noticed an issue with the glasses immediately after pickup and returned the next day. At first, the staff refused to acknowledge any problem. Only after repeated follow-ups did they agree to send the glasses back to the factory and promised a two-week turnaround. After two weeks, there was no update. When I contacted them, they had no information and admitted that without my constant follow-up, the case would not have been handled. The issue was eventually fixed, which confirms my original concern was valid. Another thing is the lack of transparency during the purchase process. I was strongly recommended the most expensive lens-thinning option, and no alternative options were explained to me at the time, which led me to believe this was the only choice. My prescription is only 300 degrees, and later research showed that this level of thinning was unnecessary. The original lenses also showed no visible thinning, while the final product was clearly thinner. Acceptable final product, but poor communication, lack of transparency, and a service process that puts the burden on the customer.

I bought glasses here Nov 2023 and the person that helped me was very helpful and I did get glasses…read moreI really liked. About a year to maybe 18 months later, the blue color of my frames started to come off the bridge of the glasses (the part facing away from my face- very visible). There is now a big silver spot where the coloring is gone - which ruins the appearance of the glasses. I don't think I'm doing anything to have caused this and it hasn't happened with glasses in the past I bought other places. When I went back in to ask if there is anything that they can do - the response was very disappointing- defensive, acting like this is no big deal - just normal wear and tear. Both unsympathetic and unhelpful. The glasses were the most expensive pair I have ever purchased, even after subtracting the coverage from VSP. It would be nice if they stood behind their product a little. I will not return.

Dr Chang will remove my cataracts Then replace the cornea…read morelenses that protect the cornea He is super therough in explaining the process , videos you watch plus consultation. Not a cheap procedure if you want the top end lens option! This guy knows how trade and your eyes

Great eye surgeons supported by a rude staff. No voicemail for the surgeons and the staff finds it…read morea chore to pass the messages on. If you want frustration, do business with this firm. Rarely on time for anything.

This small shop has the nicest most helpful staff that I've ever run into in my 25 years of wearing…read moreglasses. The small shop is packed with a fantastic selection of glasses and eyeglasses. Of course they also do eye exams and contact lenses as well with an active lifestyle and two toddlers. I have mishaps with my glasses frequently and they always work hard to see if they can warranty my lenses or frames or both when they break. I even had a situation in which my frames broke and were discontinued so I thought my relatively new lenses would be useless, but they were able to find another set of frames that match the specs exactly. If you want a great eye exam from a friendly doctor, call and ask for Dr. Bahn. If you already have a prescription, I need help finding glasses and ask for Wendy.

I hadn't been to an optometrist in a long time, but Dr. Hwang and the staff at C. Sharp Optometry…read moremade the experience fantastic from start to finish. Everyone was friendly, knowledgeable, and professional. They took the time to thoroughly answer my questions and explain everything in a way that was easy to understand. I truly felt cared for throughout the entire visit. I highly recommend C. Sharp Optometry for anyone looking for excellent vision care!