This is one of the worst place to stay it's ran like a homeless shelter and it's clean the owner…read morejust wants to take your money and doesn't care about the property. He keeps going up on the payments one week. He says it's that one thing in the next week and something else I would never stay here. It doesn't even deserve one star.

I lived at the hostel like 20 years ago I was working in a restaurant downtown and I partied my ass…read moreoff. I was drunk the entire time I lived at the hostel. The rooms are tiny with a shared kitchen and bathroom

Stayed Dec 2025 in Nashville In. the Big Easy house was dirty, not recently renovated, had terrible…read moreyellow water that smelled terrible and had bare wires showing on light fixtures. I stayed through Airbnb and recieved partial refund. I wrote a review on Airbnb website and it was removed a few days later even tho I followed their review guidelines. I will never use Moondance or Airbnb again.

I truly don't like leaving reviews like this, but after the way Stephanie handled the…read moresituation--and even hung up on me mid-conversation--I feel it's absolutely necessary to share my experience. My friends and I (three young women) planned what was supposed to be a peaceful weekend getaway, but it turned into one of the most stressful travel experiences I've ever had. While the cabin itself was cozy and in a great location, the check-in process was an absolute nightmare. When we arrived, the address provided didn't take us to the correct cabin. We drove around for nearly 30 minutes trying to figure out where we were supposed to go. When we finally found what we thought was our cabin, there were already people staying inside! We had to knock on the door and explain the situation, only to learn that they had also been misled by the same confusing directions. The cabin had no house number, no signage, and both cabins were left completely unlocked--despite our reservation email stating there would be a lockbox code. The other guests told us both cabins had been unlocked all day. When we entered ours, we found unmade beds, dirty dishes, used towels, and blankets on the floor. It was unacceptable and honestly unsafe--thankfully we were three women traveling together, but this could have ended in a completely different scenario. We had no cell service that night, so we called the rental company first thing the next morning. The weekend staff told us to call back on Monday to discuss compensation. When we did, they only offered to refund the cleaning fee. I tried to explain how serious and unsettling the situation was, but they didn't seem to care. When I finally spoke with Stephanie, who claimed to be the manager, she handled the situation in the most unprofessional and dismissive way possible. She talked over me, belittled my concerns, told me "If you were really that uneasy, you would have just turned around," and then hung up on me while I was still speaking. Considering I had driven over 2.5 hours and had nowhere else to go, that response was incredibly rude and uncalled for. The lack of communication, safety measures, and professionalism from this company is appalling. The fact that the cabins were left unlocked and accessible to anyone is a serious security concern. I would never recommend Moondance Cabin Rentals to anyone. Their negligence and disrespectful customer service completely ruined what should have been a relaxing weekend.

Fabulous location staff and vibe! Walk to many restaurants,…read morefrazier museums, entertainment, slugger museum, bars and most importantly distillery's. Parking steps away or valet. We were able to buy the food & drinks with casual seating.

The good ... The people were friendly and helpful. When the…read morekitchen messed up my food order, the bartender gal almost apologized too much. I reassure her it was ok. I was a bit out off by the limited base hours. It's Louisville. Should've the bar open before 5pm on a Sunday? She explained that the bar is separate from check in and the kitchen or something, and they couldn't justify bringing in a bartender. Just makes no sense. How somebody that can check people in and pour drinks. It wasn't that just. The good ... Location. Convenient to Yum Center, downtown bars and restaurants, Roots 101 (super recommend this), and the Muhammad Ali Center (further but walkable). The bad ... The rooms. The rooms are tiny. Not much room for more than the bed, shower, and restroom. You definitely don't want to have 2 people. There's no place to lounge at all. My housekeeper didn't come a couple days I was there. My bed was never made up. But, I did come back to some fresh towels. We only stayed here because a group of us came from California for the Cal-Louisville game. Had I known the rooms were this small, I would have stayed elsewhere. But, I understand that this is their "thing," so I can't fault the hotel. If you're looking to save a little and don't mind a small room, this is a good spot. But, is your tastes are more for a larger room, stay away.

I know I shouldn't have high expectations when staying at low $ hotels, but seriously?!? The rooms…read moresmell like New Orleans (post Katrina). Old style TVs with outdated channel line ups and without any of the premium channels advertised (2 HBO and one SHOW according to the guest guide in my room). Free wireless - but no Internet connection so I'm not sure why they have wi-fi? The universal machine has been out of order every time I've been here over the past 3 years. The coffee maker in my room did not work. They offer a free breakfast, starting at 6:30 am. They don't tell you that you need to be there AT 6:30 if you hope to be out by 8 am! One person takes the orders, makes the orders, delivers and cleans up. And none of it in a hurry. This hotel is about on par with a backpackers hostel. But more expensive.

Over the last 12 weeks, my wife and I have stayed in numerous hotels all around the world. I must…read moresay.... The Galt Hotel is just beautiful and they have a lovely team here. Our Mississippi River Cruise from American Cruise Lines put us up here for a couple of evenings at the end of our cruise and we stayed an additional three days to tour Louisville. Not having to worry about a car certainly drop the stress level down a bit. We were able to walk to most places and where we elected to 'Uber,' the rides were just a couple of minutes. Our room was very nice with plenty of moving and storage space, great views, excellent TV, solid bed, good size bathroom with a wonderful shower and HOT water, and... a great view. We ate breakfast in the hotel a few times and all was good and very reasonbly prices and when we ventured out, there were plenty of shops just walking-minutes from the hotel. I ventured up to their rotating restauarant and swear I will be back on my next visit. It is beautiful and the food looks and smelled wonderful (See seperate review.). We also ate lunch at one of their restauarnat and found it very good. Our favorite place, "Jeff Rubys" was just accross the street and made dining there for the one minute walk back better then perfect. I am not sure why I see reviews under four stars. The Galt House really takes good care of their guests. If you have a bad day... don't write a bad review. KUDOs to the team at The Galt House.

"No one is useless in this world who lightens the burdens of others." Charles Dickens…read more What a beautiful hotel! The historic and unique style of the Galt House is absolutely breathtaking. The views are stunning! Come and stay along the Ohio River and enjoy the views. Now you can self park here or valet! Being a local here in Louisville this hotel allows self parking for special events and occasional places to park your car . The garage is well maintained and it's an ideal location. The pricing is based on your local event , Now if you're going to stay here, make sure and get a river view room. The panoramic views of the Ohio River are spectacular. You can work out on site at the gym. They have a pool and spa. All the sort of high quality stuff that you need to get it done . Now when you are visiting here in Louisville you need to stay here. All the best of the city happens here so see you soon ,

In Downtown area a great option for a hotel. This is a two hotel brand in one building, so it was…read moreinteresting. Spring hill on one side and fairfield on the other, both Marriott Bonvoy brands. All check-in was done on the springhill side counter which is the first check in you walk into from the parking area. Room was big and comfortable, it has a shower tub med to small size. Continental breakfast is included and most of the service was great. Some were just barely there for customer service but overall a great value stay for me and I'd stay here again of needed.

Don't get me wrong, the location is excellent, the price is great, and there's parking for $19 a…read moreday. Unfortunately the service and inconsistent information received was whack. We booked thru a third party for an executive suite 1 BR. We arrived later and the Fairfield front desk isn't open, everything thru the Springhills side. We realized the room they gave us was a regular king. I went to the front desk to inquire and the front desk guy was like, there's no such room, it doesn't exist. I was like, I'm on the Marriot website and they do have the executive suite and I booked it and showed him my confirmation with the words "executive suite 1BR". He was like it's the regular king you booked, Fairfield doesn't have any suites and I have never seen that website. (It's Marriott.com btw). I showed him the pictures on the website. He still didn't believe me and after just said come back in the morning to speak with the manager. I came back and spoke with Nikki instead. She was amazing. She said yes, we do have that room but they are all under construction and someone should have emailed us. I told her about the front desk guy from last night and she said he should know better because he's been with the company for 10 years! She tried to compensate us for the room we should have gotten but couldn't because we booked thru a third party. She let us pick some items from their market instead. She seems to know her information and was really helpful and great. Rooms: old, dirty and uncomfortable. Bad decor with bright ugly colors. The bed was really lumpy and soft. He room was either super warm or cold. At least we know both extremes were working. Carpet was stained and so was the shower. Older room for sure. Had a mini fridge and microwave. Our bolt lock was broken. Also had key issues. Breakfast: space eggs (fake) eggs, sausage Links or patties, fresh fruit, cereal, hard croissant, yogurt, hard boil eggs. No waffle machines. Pretty decent besides the space scramble eggs. Sat/Sun opens 7-10, weekdays 6:30-9:30. If you're looking to save some money but expect what you pay for, low quality rooms and inconsistent service.

I stopped in Louisville on my way to New Orleans for a book signing. The front desk clerk was very…read morefriendly and checked me in with no problems. She even recommended a pizza place for me. The problem I had was with the location of the hotel, some aspects of the room and the top floor. The top floor thing was my own fault. I have trouble physically hauling stuff upstairs and this hotel was like the one I stayed at in Las Angeles that didn't have an elevator. But I forgot and didn't mention it, so that was on me. Luckily I now rent a car with a trunk so I'm not making near as many trips. The HUGE problem was that I went to stick the keycard in the door and it opened as soon as I touched it to the slot. I guess housekeeping failed to close the door all the way. I had the heebie-jeebies all night after that. There are a lot of men around, and one told me he stayed there a lot for work. I'm not saying any of them did anything wrong, but it can make a woman travelling alone uneasy. I felt unsafe walking across the lot to the convenience store. There were signs for "No hoodies" both there and on the hotel lobby doors, so I wondered if it was a high crime area? The room did have a comfy bed and a coffee maker, fridge and microwave. Fridge was clean. I HATED the lack of plugs for electronics by the bed. This is one thing I really hope for. There was only a power bar behind the fridge. There were a few places that needed updating like where the carpet meeting the bath was ripped up and didn't look nice. The door to the room being open unnerved me so bad that I had trouble sleeping and was nervous even after I arrived in New Orleans the next day. It was a shaky start to the trip and even though all was okay and the room was mostly comfy, I wouldn't stay there again.I didn't like to have trouble plugging stuff in. My laptop doesn't hold a charge and I had trouble using it while in bed. The wifi was good and strong which with the bed would make it a good stay if I thought I could trust the area. Also, it is right by the airport. I'm comforted by outside noises, but this may bother some travelers. I paid half for another hotel at the end of my stay and it was superb. For what this one offers, the price point should be lower IMO. I'll note that I'm not one of those reviewers who give a hotel one star because there's a hair on the floor or expects luxury at a budget price.I hate those kinds of reviews where the reviewer expects everything to be perfect when they opt for a cheaper stay.

I told them my toilet wasn't flushing they didn't come to fix it the shower was gross & the…read morebathroom above was caving into the shower . Idk I'm from Cali and been in some nasty rooms but this beats it by far would not recommend. I'm even going to be calling Wyndham about this location and I'm not Karen

My husband and I stayed here for 6 days for work in Sep 2024. I'll list the pros and cons…read more Pros: easy and friendly check in. Kitchen in room. Streaming service on TV. Close to restaurants, grocery stores, and gas stations. No bed bugs. Heating/cooling works well. Got some much needed rest. When I asked for a wake up call I got it. Cons: not enough toilet paper or paper towels and when I tried to call front desk or message them from the marriott app, I got no response. Toilet would run for an hour everytime u flushed it. Bathroom had a faint smell of smoke when I checked in and I didn't want to be blamed for it. Tried to send a message about that also to no avail. This has nothing to do w the hotel but whoever was upstairs sounded like a herd of Buffalo slam dancing. I would stay again. Just a few minor tweaks w communication and the toilet was a bit annoying. But we felt safe and the housecleaner were kind. Oh yeah maybe a few more trash bags in the room for extended stays. But ur clean and safe so I say that trumps the rest

Would leave 0 stars if possible. Hands down the nastiest hotel I have ever stayed in. From bugs in…read morethe carpet, hair in the sheets and to top it all off a door falling off the hinges with some mysterious "liquid" spewing from the HVAC room. (Poor maintenance man was super nice and did the best he could to remedy at 10pm) Avoid at all costs, especially for what the decided to charge on top of paying for parking. Lovely uneven concrete fixed with orange paint. Good luck walking up the stairs if you need the handrail! Might go over as everything is free floating! WASTE OF MONEY