We adopted a male Westy and were assisted by Cory who was friendly, informative, and helpful. He…read moregave details about his own pet adoption experience which was helpful. We went in looking for a female because we heard they had better disposition, but ended up with the sweetest male Westy ever. We were equipped with everything we could possibly need, to take care of "Cody". Cody came equipped with a chip and has all AKC papers. He came with a 50 inch cage, toys, and more! Thanks Cory for your help. Cody almost named after you, went for his well visit today. Be safe.

If I could give less than 1 star I would. Got our French bulldog, Lola, from this location. Upon…read morecheck out, all health concerns were addressed and the store manager as well as sales associate shared with us that her health was 100%. They threw in once we paid $7,000 that she had a "minor" surgery on her lower stomach (inguinal hernia repair) and that it was common. This information wasn't disclosed to us prior to our interest in taking her home. None the less, we took her home with us (back to upstate NY) where she developed more issues her first few days home. She had a upper respiratory infection, and her sutures were probing inside her stomach.. causing to open up and bleed. These were never removed and/or were we given after care instructions. Luckily we have an amazing vet here who helped us with everything. She had 1 visit to the after hours urgent care.. along with various other nights we considered taking her. She has been in and out of the vet. THEN, ever since she had been home she had coughing, sneezing, kennel cough, loose stools, as well as a UTI.. which as of yesterday.. we were told lab results showed a bacterial infection.. that we've tried to treat but the antibiotic did not fight it. As vet bills have added up every week, as dog owners know can be extremely expensive.. we will do what we can to make sure she is back to normal health.. which she may have never been coming from that place. Our vet is now reaching out to Cornell Medical for further advice. We have had nothing but problems with our poor puppy and pray for good health but would NOT recommend purchasing a puppy from this business. ANYONE who is willing or able to forward this to anyone with authority that can close this place down and put an end to how they treat and handle these poor puppies I highly encourage you do.

My pup loves happy paws!! I have used them for boarding my pup for the past two years. Boarding…read moreincludes daytime play as long as your pup passes the temperament test. The staff is so kind and informative. They let you know if there were any concerns with your pets behavior or eating habits. They are super accommodating and allow you to bring your pets favorite toy or treats and even their bed for boarding. They keep detailed notes and ensure they understand what your pets needs are and how to care for them . They even administer meds for your pet. They have surveillance and you can watch you pet play during the day using the odoggy app. You only have access to the cameras at night if your pet is staying in a VIP room. They have treat options like hot dogs and ice cream and grooming options for your pet during their stay. My favorite time is when I pick my pup up and she is so happy to see me and the staff provides a picture and/ or report card of how her stay went. Nice size parking lot and right off the highway for pet parents.., little shop inside for last minute needs, they also have indoor and outdoor areas for the pups and a puppy pool. Prices are going up a few dollars in September but currently a small room is $53 per night.. I believe VIP is $75 per night but is a larger room with a TV and camera access for pet parents. They do have a fees for late pickups and different things so just keep in mind because that can add up quickly. All in all my pups loves this place and sleeps for two days after all the playing she does while here. This will continue to be my go to. Even with the pending price increase, they are right in line with similar boarding facilities in the area

Boarded my miniature schnauzer overnight. Picked up a happy and tired dog. It's nice to come…read moreback to a tired Schnauzer! Makes unpacking so easy.

Felicia and her crew were amazing and so polite! We were greeted from the moment we walked in and…read morehelped the whole way through till our purchase! Excellent communication and the establishment is run well!

I found the items I purchased at this store online for close to the same price but larger.read more

Took my puppy Sadie to Pet Alliance of Orlando for vaccines and had a really good experience…read more Everything was organized, affordable, and the staff was super friendly. Shoutout to the receptionist who trimmed Sadie's nails even though it wasn't a service they offered -- that was such a kind thing to do and honestly meant a lot. Little things like that really stand out. They explained the vaccines, answered my questions, and were very patient and gentle with Sadie. You can tell they genuinely care about the animals. I'd definitely recommend Pet Alliance to any pet parents in the Orlando area.

I've been coming here for awhile now. More affordable then going to a private vet. I went in to get…read moremy cat his 3 yr rabies shot with a quick dr's visit. $63 total what a deal. The staff is always so sweet and helpful. Is located all the way in the back when you turn at the light by the library.

I cannot say enough good things about pawpurr pet care! Honestly Carolyn has been a life saver…read moreespecially these last few months! I was originally looking for a dog walker a few times a week to watch my small Yorky, Kobe while I worked long hours at the office. The other companies that I called wanted a fee to just come meet my pet and see the area I lived in or they didn't even require a meet and greet at all! When I first called Carolyn she wanted to come meet my dog for no charge to make sure she and I felt comfortable with her taking care of him. Once I and Kobe met her I knew it was going to be the perfect fit! She has been watching Kobe for the last few months walking him while I am at the office and even weekends for over nights when my boyfriend and I sneak away for weekend get aways! She is so easy to communicate with and is so flexible with scheduling, and most importantly reliable! A few weeks ago I had to go to the emergency room very unexpectedly. I gave Carolyn a call and she went and picked up my little Kobe and so graciously helped me last minute! If you were looking for a reliable pet sitter look no further! Pawpurr pet care will love your animal like they are your own!

Carolyn is amazing! I can not say enough of how blessed we are to have found her. She is there for…read moreplanned events and also there in a pinch. She always goes the extra mile for us. I love that she sends pics to keep us updated.

I had to come here to get some prescription dog food for my little one. Bought the wrong ones and…read morethankfully got the cans so they were unopened and went right back to return them and get the right ones. We did need our prescription card in order to purchase it so make sure that you go to the Banfield desk in order to get that. I would recommend taking a picture of the card once you have it so it's handy for future purchases. The employees were friendly and answered all of our questions. We're new to having to get prescription food so we had lots of questions. The costs seem pretty average compared to what you see online for other retailers. They have a little dog potty break area just outside. I was able to walk my dog around the aisles and he enjoyed looking at the fish, gerbils, and birds.

Booked a standard 2 bedroom for 2 guests and my dog. Very pet friendly. No fee for pet stay. Need…read moreto sign a waiver. Check in and out easy. Lobby has multiple games like pool table, giant connect four and other games. Has a bar. Has an awesome breakfast kitchen menu delicious brioche egg bacon cheese sandwiches fresh made to order for only $6. Room very clean. Short 15 min walk to live music bars and shops. Valet parking was fast with attentive service. Also a great hotel to just valet if you don't need a hotel overnight and just want to park to walk to the live music area downtown. Will stay here again !!!

If zero stars was an option that would be my choice, this place is trash, will take FULL advantage…read moreof your bank account instead of your pet. I have been traveling with my pet for 3 years and never have I ever had to jump through 500 hoops just for a travel certification to travel in the US it's not like I'm traveling to a different country! I was given a 2 page list of exams that were required which includes a full dental exam prior to traveling and my dog has no teeth! They were removed 2 years ago!!!! This place is horrible! RUN far far away.

After many years and pets enrolled in their Wellness Plans, I am saying goodbye to Banfield! I had…read morean appointment for my 17 year old dog, which suffers severe anxiety..... after the 20 minute drive, I am told that they did not have an appt booked for her. I show my confirmation and she gives me some excuse that I canceled the appt! That was the last straw- plenty of other bets out there!

Our pup had an eye ulcer that wouldn't clear up and this was the recommended eye vet specialist…read more Everything about the experience was amazing. The office is beautiful, clean, well equipped, professional and up front about costs. The office has human snacks and drinks in the waiting room. Both the vet and techs we saw were wonderful. Plus the vet was able to perform the burr ulcer procedure in office same day to help our dog start to heal. We went back for a follow up and felt the same way about our second experience. An eye specialist isn't cheap but the peace of mind was worth it.

I am happy. I took Sandy here. She has improved and looks much better. They simplified her…read moretreatment and I was able to do what I needed to do.

I want to give a big thank you to Kate for taking the time to listen to my concerns and truly…read moremaking me feel like a valued customer. Her kindness and professionalism made all the difference during my visit. I'll definitely be returning to this Pet Supermarket location and sincerely hope Kate is there to assist me again--she makes every experience easy and welcoming. Great customer service like this deserves to be recognized!

This pet store is really conveniently located and the staff is friendly and helpful. They don't…read morehave as big a variety of items like at bigger stores but it's got all the staples. You definitely want to sign up for their rewards program, you get email reminders of rewards coupons and other specials. It's nice to have a pet supply place so close by :)