I've sat on doing this review for a month but I will share my experience. I think having a true…read moreemergency vet is extremely important and I commend all the staff for this difficult job. My experience - extremely long wait. The pricing is insane but they are your babies so you basically just take a deep breath and sign away. My animal wound up needing emergency surgery after sitting there for about 6 hours. I was told the estimated price and the deposit needed. I did ask if they had a payment plan which the tech said "no it must be paid up front" which later one I realized that you can do care credit so I didn't appreciate that that wasn't recommended as an option for me. So I gave them $5,500 as a deposit and was ready to visit with my baby before leaving. As I was visiting they approached me and told me they didn't have what they needed for my cats surgery so basically I had to bring her up to UF animal hospital 2 hours away. They did refund about $3,900 back onto my credit card for the surgery deposit. I started my journey with my cat at 10am and didn't get to the UF hospital until 6:30pm. It was an extremely long day I'm proud of my girl for getting through it. All in all I would obviously go back to this hospital for an emergency just know the wait will be long, the price will be high, AND you can definitely apply for care credit and use it the same day. I was immediately approved at the other hospital and used it that night to pay for the surgery.

The wait was FOREVER but when we finally spoke to a vet she was kind, caring and offered us a lot…read moreof support. We arrived at 7:45pm on a Tuesday night and didn't leave til well after 11:15. The only thing that really irked me was they told us we were "next" at 9:45 and we still weren't seen for close to another hour. I get how triage works, so we were patient. This place is definitely an ER for life or death type emergencies, at least 1 animal was put down while we were there tonight. I really don't think a lot of their negative reviews are fair.

I had to take my older cat in due to vomiting and general unwell, my usual vet is closed on the…read moreweekend and my cat seemed like she needed urgent care. Although I was here for several hours 12:30-6am, my cat was cared for and gently handled the whole time. They were relatively quick with the tests they ran, and everyone was knowledgable and extremely kind. They do xrays on site and are able to triage several pets at one time. There are at least 3 doctors I saw, and so many vet techs who seem to love what they do. I really appreciate all that was done for my cat. I attached my bill as well to my review. Although kind of expensive, it is worth it to have my cat be alive and well. They did give me a discount, again, they were very kind. Base visit is $180 and anything additional will be added in a quote they will show you before more care is applied to your pet. They see cats and dogs, as well as other animals and exotic animals such as birds/rabbits/bearded dragons/etc. I would definitely come back here if my cats were in distress.

​I cannot express enough gratitude to the team at VEG Winter Park. I only wish I had found them…read moreearlier that day, before having surgery performed by another vet clinic--Genie would most likely still be here. ​When I rushed my 65-pound German Shepherd in for an emergency, a staff member sprinted out without hesitation to carry her inside. Over a dozen team members immediately assembled like a trauma center, working tirelessly to try and bring her back. ​Although we couldn't save her, their incredible speed, devotion, and genuine compassion gave Genie every possible chance. They treated both of us with so much care during the hardest moment, and I will never forget what they did for us. We need more emergency centers like this--if you ever face a critical situation with your pet, please bring them here and support this extraordinary team with your business and appreciation. Highly recommend.

I came here around 9:00 p.m. because our regular vet was closed. My dog was having symptoms that…read moreneeded immediate attention and they were able to get us in. As soon as we walked in they took him back and we were in a room within the first 5 minutes. Overall, we ended up spending about two and a half hours here. The front desk staff was friendly and so was the vet. The technician was kind of cold but it was late at night so maybe that attributed to it. Also there was a dead cockroach in the bathroom and a lot of dust and pet hair in the exam room. My youngest ended up needing to take allergy medicine when we got home because of all of the dander. That's why I took one star off. I do like that they have a treat area for people who are waiting for their pet.

My endless search for the best veterinary came to an end when I stumbled across OVCE. I didn't get…read more1 doctor, or 2 doctors, I got 3 amazing doctors who all cared for my little guy as if he was their own. Dr. Smith and Dr. Jones carefully studied my panther chameleons issues and made adjustments overtime. They used their own personal connections to ensure I got the best quality and care one could receive. My little man is still around thanks to their time, efforts, and dedication! Thank you Oviedo Veterinary Care and Emergency

Unfortunately, my first visit there under current management. In October 2018, my Shih Tzu became…read morevery ill with pneumonia. I believe the Vet tried her best, but my pet passed. I have no information to share other than this but wanted to post that I believe they did the best they could and I was treated with kindness and care. Nobody likes having to visit emergency veterinary clinics, so I thought I would share that I was left with the feeling that I did the right thing to bring her to this particular emergency clinic and I appreciated their professionalism.

From the owner: Quality care for your petsread more

Where do I begin with this incredible group? On Saturday, my shepherd mix suddenly was unable to…read moreget up or walk. I figured maybe she had a slipped disc or a pinched nerve, but I brought her in anyway. They rushed her back for evaluation and it turns out she had a mass on her spleen that burst, which, in turn, caused her spleen to rupture. She was hemorrhaging and the situation was pretty critical. The way that this team of professionals sprang to action, walked us through everything that was happening while stabilizing her, and rushed her to surgery and managed this complex case afterward was nothing short of heroic. Beyond that, the tools they have rival human grade trauma centers. The staff went above and beyond in every respect. If your pet is ever experiencing a medical emergency, you're in great hands here. 15/10, thank you!!!!

Client accommodations. The seats are horrendous. In the general waiting area there is not even any…read morecushions in the seats. Get into a treatment room and they have about 1 inch of padding and nothing for your back! The service has been poor at best. Initially it going to be a couple minutes before they could take an x-ray. 2 hours later they said it would be about 30 more minutes. 2 after that they said they are just getting started. When we first arrived we were told it would take about 30 minutes and asked if we wanted to wait or come back. With it being just 30 minutes we decided to wait. Over 6 hours later we are still waiting. Subpar service would be an overstatement!

I'll start off by saying, kudos for being open on Christmas for emergencies like our car accident…read moresituation. But that's about all I'll say positive about our experience here. The front intake staff was good and friendly. The facility was clean and safe. If your pet has diarrhea or vomiting, this so called "hospital" can probably help you in an emergency with fluids and pills. It seems that's where their "hospital" supplies and support end. We sat in the front lobby for 3-1/2 hours because the "triage" nurse had our dog with a fully broken leg from a car accident listed as "stable and ok". We got pushed back for 2 other pets that came during that wait time. One did seem to be real emergency and needed help ASAP.Once we got in a room, the nurse spent a few minutes checking heart rate, eyes, tummy, then the leg. Also made us check weight a second time because someone forgot to write 34.7 kg down. No other body checks for a dog who was in a car accident. Doctor vet finally came in 30-45 minutes later and said "that's for sure broken, sorry I should have gotten to you sooner but he was listed as stable and ok on the chart". Even though he cried in pain for 3 hours in lobby. After spending a minute or maybe 90 seconds looking at him, she ordered "x-rays". Fully sedated our dog with anesthesia for an hour and only took ONE UNCLEAR XRAY! They took no blood or urine samples to check his body out. Dr came back in said "he needs a surgeon and we don't have one until next year". Then said with his arthritis, it would make surgery difficult. Handed us a list of other hospitals and specialists they knew of from Jupiter to Orlando to Gainesville to as to help us. Then gave us $667 bill for one xray, 2 prescriptions for pain, and splinter for the leg. No directions on how to help his leg stay stabilized except "put him in kennel". The next day after calling all their people on the list the next day, including the University of Florida we were told no one was staffed for a bone surgery for the holidays. Luckily I found a bone specialist down in Vero Beach who took us in Saturday. After reading the treatment summary and calling you guys, his staff and him could not believe that you guys only took ONE UNCLEAR XRAY of a small part of the leg. No blood or urine samples at all. With the specialist we got 7 xrays of the legs and 2 of the spine and chest without anesthesia! We were only there for 1-1/2 hours as well and they have a surgeon who can do surgery. On their xray array they also caught a prostate issue. That is how you give pets good care, is by actually checking them out fully. If you have something simple like dehydration or vomiting, these people can probably help. But if you want real useful healthcare with actual hospital style supplies and staff, I'd strongly suggest finding a more appropriate emergency hospital. After waiting so long and getting one xray and a splint then kicked down the road to a real vet hospital, I'd never return here again. I truly feel they owe me a full refund for at least the xrays, as they didn't even accomplish that simple task fully, and I had to pay to have them redone. PS The bone specialist said nothing about arthritis making this fix difficult.

We cannot say enough wonderful things about Rockledge Specialty & Emergency Hospital and the care…read morethey have given our baby cat, Eddie!!! His journey has NOT been simple, and they have supported us medically and emotionally every step of the way. Eddie came in very sick, and instead of guessing or rushing, the team took a very thoughtful and thorough approach. He had so many things done, including staying overnight multiple times, an echocardiogram, ultrasounds, blood work, PCV checks, and multiple rounds of testing to try to understand what was happening. It was all soooo confusing as to what was wrong with him, but the team never gave up. They carefully ruled things out, explained results clearly, and never made us feel rushed or like our questions were a burden. Eventually, the doctors shared that Eddie might be facing FIP or lymphoma which was so scary to hear - but they walked us through what that meant, what treatment options existed, and what to expect. They were honest, compassionate, and hopeful in all the right ways. We had the FIP medication overnighted and started it immediately, and have seen amazing results! This would not have been possible without Dr. Smith's intellect and dedication. Along the way, the staff constantly reminded us how much they loved Eddie and how sweet he is, which meant so much especially on the hard days. He has always been treated like a loved patient, not just "another cat." We were especially touched when Dr. Smith came in during his Thanksgiving break to care for Eddie when he needed treatment. That kind of commitment is rare, and we will never forget it!! Today, Eddie is gaining weight, healing, and slowly getting stronger, and we truly believe we wouldn't be here without the careful, dedicated care from this hospital. We are deeply grateful for the doctors, technicians, and staff at this hospital. If you are looking for a veterinary team that combines outstanding medical knowledge with genuine compassion and heart, this is the place to go!!! Thank you to everyone who works there! Love EDDIE, Mom Frankie, & Dad Joe

Dr. Eginton and her surgical team recently performed a lifesaving, high-risk Cholecystectomy (gall…read morebladder removal) on my dog, Lucy. Dr. Eginton is a talented surgeon and a very kind person. She set clear expectations pre-surgery about the risks/recovery period & was quick to respond when I had post-op questions/concerns. She went over all the discharge instructions line by line and even took the time (after a long day) to walk Lucy out & provide guidance how to safely lift her into my SUV. Lucy's incision has since healed (she initially wore a cone and then surgical recovery suit 14 days), her skin color has normalized, and appetite returned. She's a happy girl! Thank you Dr. Eginton and Animal Specialty & Emergency Center of Brevard Team!

I can't thank the doctors and staff enough for the care they gave my dog. From the moment we walked…read morein, everyone treated us with professionalism and kindness. They took the time to explain everything clearly, answered all of our questions, and made sure my fur baby was comfortable throughout his visit. I've read reviews on this facility. In my opinion, the negatives don't add up. First of all, nothing is charged until you sign off on the services agreed upon. There is no surprise billing. Second, it's an emergency hospital, and yes, everyone feels their animal's illness is an emergency, which is why they come to the hospital. What they need to understand, like any ER/ED, the most crucial gets seen first. Keep up the good work :)

My German Shepherd/Pitbull mix woke me up at around 4:30am on a Thursday morning, he was throwing…read moreup water in the kitchen, I got out of bed and let him out, he came back in a little later and was staggering.... I took him to the VEC ER on 466A in Fruitland Park, his temp was 107.8. I didn't realize how dangerous that high a temp can be, it is deadly..... does brain and organ damage. I was not told he really had very little chance of surviving. I was frantic and threw my credit card down for 3,000.00 to 6,000.00. They were able to get his temp down, and he stayed overnight. They called on Friday morning and said come get him, adding $400.00 to the $3,000.00 I had already paid. I brought him home, he didn't know who I was, and wouldn't eat anything and when he drank water, he had explosive diarrhea. Not only was his brain damaged but his organs were too. He just wanted to go hide under a large bush in the yard, and die. My vet came Saturday morning. Told me if a client comes to him with a dog with that temperature he recommends putting them down. They are basically toast. No one knows why his temp was so high, he was fine the night before, ate dinner, acted normal. Took his pills at 9:00pm. VEC diagnosed heat stroke, but he was in an air conditioned house, so clearly that wasn't it. He was an old dog, not sure how old, with health problems. I knew that when I adopted him a little over 3 years ago, but in spite of his problems, he was a happy, seemingly healthy boy. His blood work was always excellent. I am beyond devastated, and annoyed that the ER didn't tell me that he had almost zero chance of recovery, so he ended up suffering for two days while I thought he would get better. Now, I have a $3400.00 Visa bill, and a broken heart. I wrote them, to see if they would give me some grace on that exorbitant bill, but they didn't bother to respond. Beware.

Sadly, my German Shepherd passed away very unexpectedly Saturday night while we were sleeping. As…read moreyou can imagine, we were devastated. I called our regular veterinary office, but they were closed. However, their voicemail suggested we contact Veterinary Emergency Clinic. We called and explained what happened and that we wanted to have her cremated. They were very understanding and told us to bring her to them. When we got there, they directed my husband to take the car around the side of the building where they would meet him with a stretcher. In the meantime, I stayed up front with the receptionist. She took me into a room which was clearly for people mourning the loss of their pets. She was very comforting to talk with. My husband arrived in the room and we waited for Casey to be brought in. A gentleman brought her to us. He had wrapped her in a nice blanket and told us to take all the time we needed with Casey. Both my husband and I were beside ourselves with grief. We loved on our baby and let her know how missed she will be. My husband went outside the room and met with the gentleman. Together, they made the final plans for Casey while I had a little more time with her. He was so kind, I really appreciated him and all the staff there. My husband, with his help, picked out a very nice urn for Casey, and the price was really reasonable. On Thursday, I received the call that her remains were ready. I arrived and was greeted by a different lady than last time. When she brought Casey's remains to me, I got a bit teary eyed and she offered me some words of comfort. They did everything so compassionately and professionally, I was very pleased with them. They made a very difficult decision go a little easier and for that, I am grateful.

I highly recommend this place. I rushed in here with my puppy with a bite on his face…read more I was hysterical. They calm me down and reassured me everything was going to be. My puppy was stitched up and back in my arms and no time. Thank you to the staff and doctors for going above and beyond for me and Floki.

When I tell you the doctor saved my dog's life after an attack by an unknown animal (though…read moresuspected coyote because of where we were), I mean it. I had originally brought my boy to a different emergency vet and they did everything wrong, but I didn't know it until my pup was getting worse (much worse) within a couple days. I brought him to Dr. Hassan and he very quickly made a turn for the better. And when that same dog had a stroke a year ago, Doc did everything right. Dr. Hassan gave me 2.5 more active, healthy years with my pup than I otherwise would have had. How do I quantify what that means to me? I can't. The entire staff is incredible. They truly do care. My dog died in July. He was up at my parents' house in Georgia for a visit (their dog and mine were besties). He was fine when I left, but a few days later he was not at all fine. I called Dr. Hassan and even though I couldn't bring Floyd () in since he was out of state, after telling them what was going on with him, Dr. prescribed meds for him as a last-ditch effort. They filled them on site, I picked them up, and made a mad dash to get to him. It was too late by the time I got to him because I couldn't get the meds in him and he died just a few hours later (so the meds would not have helped at that point anyway), but just the fact that they gave me the opportunity to try means the world to me.

DO NOT COME HERE FLAT OUT EXTORTION…read moreI was quoted $9,000 might save my dog... Which I found out after paying $1,000. (Just imaging and some meds) I took my dog home to die Luckily she made it through the night. Our local SPCA got her in the next day and performed emergency surgery. Out the door for everything was only $600... Unless you got 15 grand just lying around don't even drive past this place. Call the SPCA they will actually take care of you and not your dying pet as a money faucet.

During our darkest moments, having to put down our 10yo dog at 11pm this facility was…read morecompassionate, understanding and caring. They had seen us a week prior and helped get our guy thru for 24 hours until we could get to our normal vet. 5 days later when his rapid decline came after hours we had to return. They didn't pressure us into tests or treatments. They recognized he was actively dying and we needed to help him cross peacefully. For the more mundane aspect, pricing was comparable to any other vet we've been too. They even sent us a condolence card when our normal vet did not. While I hope no one ever needs to use them, I would recommend them time and time again.