I made an on line appt for a couch cleaning a week ago. Was told that their truck had broken down…read moreand they had tried to still handle all customer requests. I planned for this appoitnent and moved a very busy schedule around to make this happen. A second truck had gone down ! This was my first time using Hoffman. I am very disappointed was looking for ward to the service. in addition i was quoted a fee for $100 for a sofa but was totld their min was &135 ? sounds like a lot of disorganization and drama. No thanks sorry

My wife commented that our fabric loveseat needed a good cleaning, so I started looking for…read morecleaners online. I found this place with good reviews so I researched their website. Needing a minimum $100 amount of work for a job (their cleaning prices are per item and posted online), I added our leather couch which originally was a rich chocolate brown but had turned a faded red color. Thinking it needed to be cleaned and moisturized, I added that on for a total of $145. I picked a time online using their website and waited a week for them to show up. They sent me a confirmation email almost immediately, which was nice. But then they never showed up. I called them and talked to someone who said that they were having computer problems and my order was never processed. Forwarding to them their original confirmation email showed I had a job on order, but they rescheduled for another week or so out. I asked for another confirmation email which I never received. They then showed up early on the appointed day (which I didn't mind, but some might) and started on the leather couch. They told me that they tried to work on it but the discoloration was neither due to dirt nor drying out. Meaning, they couldn't do anything. They offered to refund my money paid for that, but that would have put my order under $100. So, I could pay for them to do cleaning work that wouldn't actually do anything, they could leave without touching the loveseat, or they could add on features to their loveseat job to make it $100 (or, I guess, just charge me $100 for that). We added "Teflon spray" to the loveseat and I guess it worked out. The loveseat does look better, and it was beat up to begin with, but I am pretty disappointed with the experience. I appreciate that they weren't late the second time, and didn't charge me for unnecessary work, but the RSVP mix up and then requiring me to add on stuff instead of just saying "we messed up the first time, so just pay for the loveseat cleaning and we will waive our $100 minimum job amount" is a bit annoying. I think I would call them again, but I am not in a rush to do so.

Andrew showed up and went to work...fast and thorough. Spotted things that we had not even noticed…read more He was quite efficient and kind. When he left, the carpets felt slightly damp and we were told we could walk on them and be back to normal in two hours. There were no big tubes running from a truck to our house. The noise was minimal. We couldn't have asked for more.

Andrew did a fantastic job at our house in four rooms and a staircase today. We had not had our…read morecarpets cleaned in years, and they really needed to be cleaned. Andrew was extremely friendly and helpful, and did a great job getting stains out. He was also up front about what he thought could be done and very honest. Great value for what we paid. We plan to have him back every year going forward. Highly recommend Andrew!

Responded immediately, came the next day, cleaned carpets efficiently and is reasonably/fairly…read morepriced.

Very quick response and extremely professional. I requested service for an area rug, and he was…read morehere within a couple days. I will use again soon for my sofas. I highly recommend.

Bryce came out to clean my kid's mattress after Bed Gear voided the warranty due to a technicality…read more He was able to get all the stains out and left it smelling fresh. He was extremely courteous and professional. Also pleasant to talk to as he explained the process and the types of natural chemicals he uses. He even took his shoes off outside the house to keep our floors clean since it was snowy and wet outside. After everything said and done I would definitely use his company again for any upholstery cleaning I need. The price quoted was what I had expected to pay.

Bryce came on time and did a really nice job cleaning the carpets at my house. He was very…read moreefficient at getting the work done, including moving and replacing the furniture. The price was very reasonable for the value and quality of the service. The carpets look like new again. On top of that Bryce is a nice person to deal with. I highly recommend Good and Clean for your carpet cleaning project.

I originally gave five stars to Stanley Steemer because they are responsive and they do good work…read morecleaning the rug. However, lately (the last two carpet cleaning experiences) were extremely expensive for the amount of time they spent actually cleaning the rug. They were here for about 20 minutes and it cost me over $160! Also, after the guys left I called the manager. I talked to him about pricing and an incident where one of the workers dropped a piece of equipment on my tile floor, he was rude to me. I think next time I am going to shop around for another rug cleaning service.

Tyler came and did Livingroom, faimly room, bathroom floor, hall, stairs and sectional. He worked…read morehard, and was very polite . He gave me information about what he was doing and how often to do it. He recommended a pet rug brush for pet hair. I was so impressed with his knowledge and hard work . I will be using Stanley Steamer again and this time for vent cleaning. He is a ACe first time I felt I got what I paid for and some.

I made an appointment which they cancelled day before, then rescheduled and they called 15 minutes…read morebefore end of the appointment window and acted like they had no idea they were supposed to be at my home while they were not even in the same state. Not professionally run at all.

They did a very good job cleaning our carpets. Their price was competitive. There were a few…read morestains, and they did a good job removing them.

I have used Wade to clean my carpets for over 20 years. He has always been courteous, prompt,…read morereasonable and above all, does a terrific job! I highly recommend Wade and Aaron's carpet cleaning!

I'm impressed! My carpet looks great. I put off the cleaning because the last time, someone came…read moreand made a huge mess. Aaron's came highly recommend and now I know why.