First of all, I wouldn't call this a "spa". This is a place of health and well-being. Its very…read morecozy and comforting when you enter. I have seen/used two of the massage therapists and they are FABULOUS ! These are not La-La massages, they work the kinks, aches and pains out. Not always the greatest feeling at that moment, but you will feel better later. I am on a monthly schedule and my body can really tell the difference if I miss a session. If you want a MAKE ME FEEL/MOVE BETTER massage, then come here.

Mediocre massage. I payed up front for a one hour massage $60. She massaged me through a towel…read morerather than using her hands directly. The pressure was week. At the end, rather than leave me to get dressed. She put her hand out and said "give a tip" To which I said , can I get dressed first please? She reluctantly went out of the room. I handed her a $15 tip ( 25% tip btw ) With a nasty tone of voice she said " you need to give $30" I said that's a 50% tip and the massage was mediocre at best. As I went to leave she pushed me out the door and slammed it behind me. Weirdest massage ever! So, unless you want a 'Twilight Zone" massage... don't go here!!

Wow! First time at this spa and it was fantastic. We could see why it gets such rave reviews and…read moreaccolades from Forbes. Staff are very friendly and helpful. We had massages and spent the day utilizing the amenities. The locker rooms are clean and always stocked with towels. The locker room attendant was constantly in there restocking, cleaning, etc. Plenty of digital lock lockers, bathroom area, showers, steam room, sauna, private changing area (if needed), they offer body scrubs that you can take into the showers, vanity areas, lounge area with flavored water, coffee, tea, bottle waters, and snacks. This lounge area is also where the massage staff come to pick you up for your appt. Once you leave the locker rooms they have so many coed areas for you to access. Himalayan salt room that is pretty big. Cushioned loungers and heated bench areas with lighting that changes. Very quiet and relaxing. The Laconian relaxation room is a bit smaller. This is a gentle dry heat room set to 104 typically used to reduce stress, detoxify and purify. Seated bench areas inside are heated and there are some small ottomans to put your feet up. There's a beautifully well lit area due to all the windows that has two hot tubs, shower area, and cold plunge. Seating in this area is a bit limited when crowded. Decent number of loungers and some chairs, but it can get busy. Additionally you can access the fitness center and pool areas. The pool areas are nice and you can order food from the menu to be brought out. Please note it's not a private pool for just the spa. The pool areas (inside and outside) are accessible to hotel guests so you could have kids being kids. The massage room was clean and relaxing. The massage staff we had were very professional and excellent. We loved our couples massage. I added on dry brushing and a coconut oil scalp treatment...unbelievable. My massage staff, Marlina, is excellent. The lobby/check-in area is nice and clean with plenty of products to purchase. Check-in and check-out were very easy. We left feeling very relaxed and excited to come back again in the future.

My mom and I like to do a spa day around Christmas time and we usually go to Spa Toscana at…read morePeppermill but this time we decided to try the Atlantis Spa and overall it was a good experience but we prefer Spa Toscana more as it is more of a relaxing atmosphere with less screaming children. We both got 60min Swedish massages and a scalp massage add on. The massages were great, no complaints there! We like to go early to enjoy the amenities and we enjoyed the hot tub area which was only for 21+ but the rest of the pool/hot tub areas were extremely loud with children. It was not at all a relaxing atmosphere with the screaming kids and getting splashed by them doing cannonballs into the pool. The locker area, salt and relaxing room were not as nice as Spa Toscana either. They also do not accept Spa Finder gift cards which is what we usually use for our spa trips as well. Not a bad experience and a good second option but we prefer the Peppermill!

My best friend treated me to spa day as a belated birthday gift. We weren't able to coordinate our…read moreschedules and the spa's availability. It was such a nice treat to be here since I hadn't been here to Spa Toscana since before Covid with a group of my friends from work. We checked in and I was called back by Karla almost immediately for my 50 minute signature massage. Karla was very friendly, kept my robe warm while she worked her magic on my knots. I felt like melted butter when I retired to the tranquility room. I was surprised to see how busy it was for a Monday afternoon, but happy to see they steadily busy. We took advantage of the steam room, snacks, tea and a few amenities before calling it a day and returning to our families. Thank you Karla and to my bestie for such a sweet birthday gift. We'll see you again in August to celebrate my bestie's birthday. Tip: They offer a local discount if you go during the week. I don't believe they offer it on Fridays, but do call ahead to confirm.

I love Jackie!…read more What an amazing healer. I really had a stressful week, needed some self care and Jackie did not disappoint. I scheduled a deep tissue massage (last minute, I'm sorry to the spa), but my therapist was Jackie. I'm not kidding when I tell you it was the best massage of my life. It is my birthday month, hence we've been here many times this February, and I am revisiting Jackie. I literally told her I loved her after my massage. Lol Moving forward, I called a few days ago to schedule (not trying to last minute this one) and I asked for Jackie and my same treatment. The spa was so accommodating and Jackie was available. #happy We used to always stay at Atlantis, and I would spa there while the hubby skis, but when we started this Peppermill spa and casino, YES! I'm so in love with the experiences I have here. That's why we are back next week ;) Thank you Spa Toscana, Peppermill and Jackie most of all! I will be back again, for sure.

I have been going to her for quite some time now. I went to her based on the recommendation of my…read morehair lady as she had just started doing lashes at the same place where I get my hair done. I must say, I wasn't disappointed. She was very accommodating to my requests. The table that she has you on is comfortable, she even has a pillow for under your legs/behind the knee. And she always has relaxing, soft, zen music playing. Once in a while, she switches up the music and plays ear pleasing indie pop. Her rates are also reasonable and I go every two weeks. The materials she uses are of good quality and the glue is strong that the extensions hardly fall out unless I accidentally rub my eyes roughly. All in all I'm very happy with her that I give her contact out to friends and co-workers.

The staff was incredibly warm, inviting, and friendly, which made me feel so comfortable. As a…read morefirst-time lash-getter, I couldn't have asked for a better introduction to lash extensions. My technician, did an amazing job! I'm absolutely in love with my lashes and will definitely be back!

Mei Li has 20 years of experience as a masseuse and she is very accomplished at her craft. She is…read morewell trained (18 months of study) and licensed. This business belongs to her. Her spa is small but clean and well-maintained. It was cold outside on the day of my visit but warm and very pleasant inside. Mei and I carried on a quiet conversation during my massage, which I found to be very interesting. I paid for the massage after receiving the service; I'd read on other local massage spa reviews that payment, and even the gratuity, is sometimes required before the service begins. This was an enjoyable experience and I will be back. I recommend Mei's spa without reservation.

The massage I received was complete and a thorough 1 hour session. The therapist was intuitive to…read moremy needs and met them without asking.

I have received Sculptra from Bailey twice. She's fantastic! She's very knowledgeable, and takes…read moreher time with this procedure. So excited to see results! Everyone is very professional, and friendly. The spa is very welcoming and serene. I love the infused water they provide too! Highly recommend this top of the line med spa!

I've been to their sister spa, Refuge Spa, in the Renaissance hotel downtown and was very excited…read moreto try Dolce Vita!! it's a very modern space with beautiful views. I think the landscape is probably my favorite part. They don't have manicure/pedicures like other spas, but offer med spa treatments, which is nice if you're into that! I got a diamond glow facial and my Estetician was very nice and professional. I would say this has a little bit less amenities than the casino spas and the critique I have is there's only two showers for the women's locker room so I ended up waiting a bit to get in ready

I had an amazing pedi day at the Refuge Spa! My nail tech, Alison, was incredible and helped make…read moremy "me" day that much more wonderful! This is now my new go-to for mani/pedis. Can't wait to go back for my next self-care adventure!!

Prior to Christmas I booked a "Pedi Party for Two" for my mom and I. It was described on their…read morewebsite as a: Side-by-side treatment with softening soak and scrub, followed by nail care, trimming, buffing, and gel polish. Includes a bar beverage and a chocolate lava cake. Most of that was true, but I have to admit it was the chocolate lava cake that secured the appointment, because my mom is a chocoholic... and it was the chocolate lava cake that was neither offered, nor received. The staff was lovely and the nail technicians were competent, but the overall vibe was lacking. If there was music on, it was too low to hear. The central view was of a wall hanging fountain that was dirty and had a power cord hanging over the top of it. We opted out of gel polish, for personal reasons, and were fairly astounded at the slim pickings for regular polish... not even a basic, classic red was available (and that's what we were there for, at Christmastime). Lastly, because there were appointments stacked right behind us, understandably at the time of year, we were dismissed in flip flops. I was surprised there weren't drying lights available to us to wait under until our polish dried, in another area so the pedicure chairs could be evacuated and made ready for the next customers. It felt very slipshod to be walking my 75+yo mom out of the resort, in December, in barefoot and sandals. Because she was cold, she put her shoes on before exiting and messed up her polish. I know this isn't exactly the fault of the nail salon, but had we been given drying options, it wouldn't have happened. I was asked by the spa, afterward, in an automatic text form, to review my experience. I filled out a review, but I exceeded the allotted characters and was only able to address the lack of chocolate, promised in the price of the service, and the shortage of standard color options in the regular polish selections. It's been eleven days since our appointments, I understand Christmas happened between then and now and took that into account, but I have been surprised that no one reached out to address my dissatisfaction in the pricey package. Had I been contacted by the spa to simply acknowledge my concerns, I would have kept my review private.