Visiting from out of town. Checked YELP records and find ROM. Called up and scheduled three One…read moreHour foot messages. We arrived early. Were brought in a little late so we were each comped a milk foot bath. Much appreciated. The three of us were taken into the same room. At first there was confusion with the masseuses but it was ironed out quickly. David was my person and he was excellent. Responded to my requests and adjusted pressure quickly. We all enjoyed our one hour foot messages and we will definitely be back. One recommendation is to play music to cover up the front door alarm and talking in the reception area. Definitely try this place it was a success for the three of us. Being cash as it's $3.00 extra for credit card us. See you next time.

The massage was not tailored to my needs. I asked for less pressure but was not adjusted. I found…read morethe massage to be painful and stressful. I was sore for a day or two afterwards.

Friday! 6/19! ALL the staff and phone calls and respect of time and communications were wonderful…read moreand kind and professional; the services were awesome and very Renewing and very Rejuvenating!! THANK YOU ALL SO SO Much!!

I've had massages many times but yesterday I tried a deep tissue massage. The 60 minute deep tissue…read moremassage. I don't know why but I had a preconceived notion that deep tissue meant pain. But it actually was the opposite. I was surprised that I actually loved it.Evelyn melted my stress away. She is fantastic and I look forward to booking with her in the future .

this was a great place. It was clean the masseuse was good nice place for a calm, relaxing massage.read more

Healthy good massage and great service ! I was working in…read moreReno for a few days and needed a relaxing massage after a stressful day

I booked a massage here because it was the only place with good reviews that had an appt available…read moreat the last minute. Peyton was my masseuse and she was fantastic! Great massage. I will definitely be back!

I really wanted to love this place because it made a great first impression. It was very clean,…read morebeautifully put together, and felt welcoming from the moment I walked in. You can tell the owner takes a lot of pride in the business, and I really appreciated that. I received a 90-minute massage. The massage itself was okay, but it wasn't anything memorable. I've probably had 30 massages over the years, and this one was pretty average compared to others I've had. Unfortunately, what stood out most was that my massage therapist repeatedly passed gas throughout the session. I understand that everyone is human and things happen, but it occurred multiple times during the 90 minutes, and she never acknowledged it or even said "excuse me." It made the experience uncomfortable and took away from what should have been an enjoyable massage. I truly appreciated how clean and inviting the spa was, but because of this experience, I'm not sure I'll be returning.

Worst massage I've ever had and I've had them in many countries around the world besides the US. I…read moreasked for Swedish massage and all she knew how to do was squeeze my legs here and there and elbows and forearms on my back. She started asking for tips 20 minutes into the massage. She wanted $65 for "extra service" or $200 for "boom boom". Told her I didn't bring much money and the tip would depend on how good the massage went. Then she asks if I have more money in my car or have a credit card. I said no. From there the massage fell to pieces as she just went thru the motions and told me she done 10 minutes early. I'll never return here. $70 for a 60 minute massage is normal here and a $10 or $15 tip if it's a good one is plenty. This one was certainly lacking on both counts. Save your money and try a different one. Maybe if they get a less greedy masseuse things will improve here.

If I could leave no stars I would. As soon as I walked in someone was in the first room opening…read moreboxes and I waited about 5 minutes before someone came out. When the lady came out to the waiting area she was wearing a super short pink dress and I immediately knew this place was sketchy. I told her I wanted an hour massage and she rudely said "Pay now, $70" dollars" I left immediately because she was extremely rude and I'm not going to pay before I receive a massage. This is not the place I'd recommend anyone to come to. Avoid it!

Got a full body massage with melody and it was great! Good pressure and friendly service. Room was…read moreclean and plenty of parking out front.

Worst massage ever!!!! My bf and I paid (over paid) for a 90 minute deep tissue massage. Both of…read moreour massages were cut short about 20-25 minutes. The lady that did my massage stepped all over my back and legs (which I never asked for and she never asked me), so that was not enjoyable. When we went to the counter after to complain about the massage not lasting the full 90 minutes, the ladies had the audacity to ask for a tip! Here's a tip - tell the owner to tip you the difference in time you took away from us. Terrible experience.

Great service and amenities Gina was terrific…read moreLoved the antioxidant waters. The Sauna was such a nice touch.D3finitely check it out,you won't be disappointed.

Refuge is truly my happy place and I'm going to miss it so much now that I've moved away. The…read morehospitality is unmatched and Sophia provides the most relaxing facials I have ever received in my life. Every massage I've had has been phenomenal. The ambiance is incredible. They keep the lights nice and dim so you can deeply relax between treatments on one of their many plush and soft couches. They also have an excellent cocktail menu as well as snack offerings. I think you can even order food from the restaurant to be brought up to the spa (I haven't tried this but I believe I've seen others do it). I recently visited the area again and booked some treatments. This time, I got to stay locally at the hotel as well and I highly recommend this if you're visiting from out of town as it elevated the experience even more.

I celebrated my birthday here with my girlfriends and it was absolutely perfect. I couldn't have…read morechosen a better place! From the moment we walked in, the facility took our breath away. Immaculate, gorgeous, and thoughtfully designed in every detail. The indoor and outdoor lounges were stunning. We literally lost track of time just soaking in the atmosphere. The mocktails were delicious and felt so indulgent without the guilt. And the eucalyptus steam room? Pure heaven. That warm, aromatic steam melted every bit of tension away. Everyone was so warm and attentive.

Following up with Bailey for more Sculptra. Love the way it makes my face look natural and plumper!…read moreBailey is very good, professional and takes her time. Thanks for the wonderful service!