Incredible! I've had professional massages all over the world and I must say this place is…read moreimpressive. The lobby is pretty plain but the place is impeccable when it comes to cleanliness. The sheets and towels are startched white and you can tell are sanitized. The bathroom was beyond clean spotless. Each room has two tables so you have privacy I had the combo. The therapist did an outstanding job. She combined stretching with Swedish massage the perfect amount of pressure (they Ask Me what I preferred) as they finished up on my back she used hot stones. I left feeling very relaxed. Very professional experience and a wonderful peaceful environment. The price is right too. I will book again when I come back to town. Highly recommended

I visit Hot Spring Foot Massage monthly because it's the best. I do not prefer one person over…read moreanother simply because I haven't had a bad experience... there is no frills about this place. Zero. But, I can promise you'll receive one of the best massages... I prefer here over Woodhouse any day. You can't beat the prices, availability or the strength!!

Great massage! Deep tissue back walking it's just what I…read moreneeded I've been several times always great service and very nice.

Mae was wonderful. She worked on me from head to toe and she got every muscle. Nice cool room with…read morerelaxing music. I'll go back

I love this place! Can always easily get an appointment same day. The couples massage room is…read morevery nice and they recently added a second set of bars for the thai massage (my favorite and worth the upgrade.) Yes a thai massage is where they walk on your back but they hold the rails and its not as intense as you would imagine just a different technique. If you haven't tried it you are missing out! The entire place is extra clean. Friendly staff. Highly recommend.

Wonderful deep tissue massage. I've been several times and have always had a great experience.read more

Kevin is a rock star - good on both pressure and technique. He is worth going a bit out of the way…read moreto visit. My body felt like elastic both times. Highly recommend

Just had a 90 minute massage there and it was amazing! 90 min for $90 is a great price as well…read more They would have received 5 stars had I been in a private room. My friend and I went and we were in private areas with curtains surrounding us and between us. Her "room" was right behind the front desk and door. You could hear all the customers coming and going and making appointments. My "room" was right next to her and I could hear all that as well. We each could hear each other's massages and applying of lotion. You could hear people in other rooms as well. That being said, for the price we paid, you get what you pay for and I would definitely go again. They do have private rooms with doors that you can ask for. The massage beds were comfortable and masseuse was attentive, respectful and quiet.

This place was a Surprise! In a good way, I wanted a pedicure w/ reflexology, but the nail place I…read morego to does not offer this service. I went here and got the Combo 60 minutes it was $60. I was honestly surprised how much I got for that price. I feel amazing! Lydia was my masseuse and applied a great deal of pressure and had radars for hands and elbows. I will be back! Thanks, Billy N

Called ahead and asked if they accepted walk-ins. I was told their earliest availability was 11:00,…read moreso I came in at 11:01. When I arrived, they told me another walk-in had come in before me and they could no longer take me. I explained that I had literally just called and was told to come at 11, so I assumed they had me down for that time. Apparently, they never took my name or held the spot. Extremely frustrating and a complete waste of my time. If someone calls ahead and you tell them to come at a specific time, WRITE THEIR NAME DOWN or make it clear that the spot isn't being held.

Thank you, Annie! I always leave feeling great. It's the perfect way to release all my stress and…read moretension.

I have had two massages at this establishment; both from Miley. I like her a lot. She's a very nice…read morewoman. My problem is that I've signed up for an ashiatsu massage on both occasions but it doesn't appear that Miley took the time to see exactly which service I requested because she gave me a standard massage with almost no ashiatsu both times. I say "almost" because I mentioned the type of massage I needed towards the end so she did it for maybe 3 or 4 minutes. It was very frustrating. If I return, I will request Annie next time with the hope that she will pay closer attention to my needs than Miley did. Also, full disclosure, this was about 6 months ago. It is possible that Miley has improved since then.

I have been going to the Massage Express location, in Keller, for a few years now. I prefer that…read morelocation since they have the bars on the ceiling that allow for back walking. I have always had a good experience and have always received one of the best deep tissue massages there that I have ever had, there. But, yesterday was the first time that Yun was my massage therapist. She is one of the owners. And gave me one of the best two hour massages that I ever had. I'm still feeling very relaxed today, and a little sore since I asked her to work deep into my muscles. I highly recommend Massage Express and will continue to drive almost an hour to use their services. And from now on I will ask for Yun, whenever she is available.

Buyer beware! This place uses deceptive practices to charge you with out services rendered! I…read morewalked in for a massage on Sunday. Two ladies were upfront, one therapist and a front desk worker. They had no therapist available at the time and this was approx. 2pm. I told them I would continue to look for a place who could get me in immediately as my back was killing me. The front desk worker said, well we have a 5:20 pm spot. She said well do you want to book it just in case. I said sure. She said "we ask for a credit card on file, just in case you are a no show, we charge you". I said that make sense. I left and the next place I stopped said they could get me in immediately. I wrote the Xpress location in Keller right away to cancel. I received a response that said the appointment had been cancelled. Two days later I see a charge for over 50 dollars. I called the credit card company that I used, who refunded the money immediately because I have the cancellation text. I then called the facility who said that this is common practice, and their policy is that if you cancel or NO SHOW, you will be charged. Can you imagine this with any other service? I would like dinner at a nice restaurant but then you cancelled it and get charged for what you would have eaten. Or how about a car. I was going to buy a car but changed my mind and they still charged you for the car you should have bought, so that the salesman makes money. This is insanity and I will never be back to this location every again! I would caution you as well. This policy was never conveyed to me and the girl I spoke with on the phone said "oh she probably forgot". Umm yea because why would I ever agree to pay for a probable service? Horrible business. Update: the manager of this business wrote me and said yes we have evidence that our staff didn't advise you of the policy and that he would try to help me get my refund "even though my cc has already refunded the money", but when he saw this review he sent me a text at 11pm at night. "I saw your rediculous review on Yelp. I had told our system not to fight it because it was an honest mistake. But your lies on Yelp are stupidity. You never once on the video said you were going to look for another location for a faster massage. I will upload the video and audio to Yelp to show this. I was ok with eating the 30 dollar chargeback but now I'm going to fight it" These people are not just crooked but obviously have mental issues.

Had a great message. I like a strong deep message to get all the knots out but if you do t just let…read morethem know. I Loved the deep stretch after. I should have done 2 hours.

Incredibly Unprofessional and Concerning PolicyI walked into this establishment expecting a…read morestandard, professional massage experience, but I was immediately put off by their payment policy. Before I could even fill out intake paperwork or see a therapist, the front desk demanded that I pay for the entire service in full, upfront. This is highly unusual and completely counter to how legitimate, licensed therapeutic massage clinics operate. Professional day spas charge you after the service is rendered so that the transaction reflects the actual care received, and so clients have recourse if the treatment is cut short or handled unprofessionally. Forcing customers to pay in advance feels like a tactic to trap your money before you even know what kind of service you are getting.Between the aggressive upfront payment demand and the overall atmosphere, the whole interaction felt deeply unprofessional and raised serious red flags about how this business is run. I did not feel comfortable moving forward, left immediately, and will not be returning. Save your money and go to an actual, reputable licensed clinic that follows standard professional boundaries.