Skylar and Trista were absolutely wonderful! They went above and beyond to help my 80+ year-old…read moremother-in-law find sandals that fit properly and were safe and comfortable for her to walk in. What impressed me most was how kind, patient, and attentive they were throughout the entire experience. They made her feel like she was the most important person in the store, taking the time to listen to her needs and ensuring she felt comfortable every step of the way. Exceptional customer service like this is rare these days. Skylar and Trista are true examples of what great retail service should look like--they could teach classes on how to treat customers! Thank you both for your compassion, professionalism, and genuine care. You made a lasting impression on our family.

Wow. I have had terrible experiences at other journey's so I quit shopping there. I just needed…read moresome socks so I ran in not expecting much a half hour before close and the two women working went above and beyond. I even almost bought shoes I can't afford for the time being just because they were so helpful. Don't plan on going to any other journey's ever, but this one is great.

The in store sales person was nice and helpful however if you have to return an item you could wait…read morea month for your money and if you call their customer service number be prepared to deal with some of creations rudest humans. Will NEVER go back to this store. The shoes seemed to be 2 completely different sizes and while I have no shoes and no refund my money continues to draw interest with the 1000's of others in the same situation.

Pretty much a standard TJs. A constantly changing variety of…read moregood quality items to browse and explore. The staff are usually friendly and accommodating (especially in the jewelry section). We often find some nice options for grand-nieces' birthday & Xmas presents; as-well-as occasional items for ourselves.

The hours online yesterday told me December the 26th would be open at 7:00, at this location. Then…read moreI check again after I've already made my way to the store and it opens at 8:00. No big deal, so I killed an hour. I come again and the employees don't even walk into the store till 7:58. Strange, as I walked up thinking maybe their just late the one who unlocked the door yelled at me saying "Not open yet". I went back to my vehicle and they let another couple walk over and stand in the cold, (when it 15 degrees out) for 10 minutes. while a employee stood on her phone at the door inside without a care. It wasn't until the couple asked, that she informed them the store wouldn't be open till 9:30. Then the couple let us know also. I'm not impressed one bit.

Store is very clean, well stocked and very big. Nice addition to Marion shopping. Had a good…read moreselection of items and organized. Staff was pleasant and friendly.

I came in looking for something specific. The employee I asked about the item was super helpful in…read morehelping me find it. Then I happened upon the fall clearance area and found so many great things at 75% off. Wow. What a great sale. The store is huge and beautiful and the prices are great. The cashier was also super friendly. Great shopping experience.

excellent staff. very nice. friendly and accommodating. super helpful.read more

They were very friendly and created us the flowers we needed for prom an hour before they closed!…read moreHighly recommend!!

Don (the owner) and his team at Kelly's florist did an absolutely incredible job for our recent…read morespring wedding! I needed 7 boutonnieres, along with two bridesmaid bouquets and a bridal bouquet for myself. I went in and met with Don and had a great meeting as far as ideas & inspiration. His passion for his work is so obvious when speaking with him! I had asked for my wedding bouquet to be more of an overflowing/cascading spring style, and needless to say, Kelly's definitely delivered . I appreciated Don's thoroughness with getting the bouquet right, as he personally called me and had me visit the shop a few days prior to check on everything he had made for the wedding. I thought his prices were pretty reasonable and overall, was very, very satisfied! Couldn't recommend Kellys Florist enough and I'm so glad I chose them for the wedding.

I really appreciate the Kokomo location of Ulta! The employees are all very knowledgeable and more…read morethan willing to help. I've had to lean on them a few times as I have aged, and they've never let me down!

An employee, Nyli, was very helpful. I had a return and she went above and beyond to make sure I…read morewas satisfied when I finished my exchange. She even recommended the product I ended up purchasing! By the way, the new Tarte concealer for dry/mature skin is wonderful!

The gentlemen who helped us was incredible. I spent 1.5 hours on the phone with someone from…read moreAT&T and, after 18 years of being your customer, I was about to actually walk away from your services. Dave solved my problem in 5 minutes! Not only that. He deescalated my frustrations and calmed me with his altruistic professionalism.

Our last two visits to this location have resulted in dishonest salesmen screwing with our account…read morefor the purpose of financial gain, through undisclosed and unauthorized changes made to our account that give commissions to the employees. Last fall, an employee upgraded half the phones on our account and changed our billing plan without telling us he did it! We had gone in to only add two lines to our account, and did not want any other changes. This spring, the manager of the store insisted these things do not happen under his new leadership. Yet again, our bill had surprises! One example was that our phone insurance was canceled on the only line that wanted it, and then they added the insurance to our new line. The rate is also $10/month higher, the person who wanted the insurance doesn't have it listed on his line anymore, and a call to the corporate office confirmed that the salesperson received a sales incentive for making the change. Additionally, the manager himself told me we were overpaying on our bill by over $80/month, and that I should let him change the phone plan on all our lines. I smelled a rat and called corporate to ask about our lines. There I learned that his way I could "save money" was to downgrade all the lines, lose our mobile hot spots and reduce the data plans to nearly nothing. Worse, the change would've also reduced my teacher discount from 25% to 15%, diminishing the supposed "savings." Save yourselves time and money- just call the 800# where the staff knows more and will be far more honest.