This place is awful- they wanted to charge me 10 cents for my purchase- How cheap can you get - no…read moremore- I will go to Pets Mart

So over the weekend I saw an ad that the entire stock of nylabone dog toys, kong dog toys, treats…read moreetc were buy 2 get 1 free. I am dog sitting my grand dog #mansbestfriend so I thought I would grab these since getting one free is a great deal. I was looking and found 3 nylabones exactly the same price and they were on sale/clearance. My lucky day! I went to the register and when the young man rang them up he said the sale was over. I pointed to the sign that said they were clearly on sale. He tried to get it to work but could not so he told me it wasn't working did I want to just buy 2 of them. I said do I get the third one free and he said no it wouldn't ring up. I told him to call a manager over so I could get the sale. He called the manager (at least that's who he said he called) over and he told her he couldn't get it to work. She told him to plug in my PALS number. He did this and it still wouldn't work. The manager quickly looked at the bones I had and told me it was probably because they were already marked down. I said ad said "entire stock". She just said no it's probably because they were on sale. I left without purchasing anything. I will put a picture of the ad attached.

Cheerful expert service in grooming. Safe parking. Clean store. Vet on site. Excellent customer…read moreservice for helping find products inside store and for checking out of store. Good selection of quality products.

The store itself is very clean and well stocked however the customer service in the cat adoption…read moredepartment is very disappointing, I walked in with my mom to restock on kitty litter and saw the employee (blonde frizzy ponytail with a teal piercing) holding a kitten with all the tents set up to display the adoptable kittens. She saw my mother and I eagerly approach the kitty cubicles too coo and play with them and she brought back the kitten into his cubicle instead of placing him in the tent. She mean mugged us in the nastiest way and offered no assistance or introduction to any of the kittens or cat adoption program almost in a profiling way. I myself own two happy kitties and volunteer at a cat sanctuary in Texas, so it saddens me to have such an ugly and poor experience with an employee who is meant to facilitate the cat adoption and find these fur babies a loving home with nice families. Once my mother and I went to check out I saw her finally start to put the cats in their tents ready to display this unfortunately confirmed my suspicions that she was uninterested in helping us bond with the cats at all as she waited until we were leaving. A simple hello and welcoming smile when customers approach the cat adoption department goes a long way when establishing connections with potential foster families for cats and future owners.

They're too intrusive on how you maintain or manage your aquarium. They treated me like a novice…read morewhen I have 12 years of experience with aquariums. I was done when they required a sample of my water upon the next visit before they sold me another fish. I took my business right back to petsmarts

Great help with what to buy and which fish go well together.. Will be back for more fish soon.!read more

I bought a parakeet from 50 fathoms four days ago and I've already spent hundreds of dollars on vet…read morebills because she came infected with Chlamidophilosis. From my interactions with the staff, it sounds like they would not have gotten her treated if they found out she was sick at the store. It feels like buying her ended up being kind of a rescue mission, honestly. The staff at 50 fathoms tried to deny that she was even sick, telling me that the vet I went to wasn't good and insisting that I should have gone to a different vet all the way in Baton Rouge. They said the vet was just guessing, but actually the vet did a fecal exam and also sent her blood out to a lab. I know I'm not the ideal pet owner because I'm poor and have an active outdoorsy lifestyle, but I'm doing everything I can to save this bird which is much more than they did. The bird is responding well to treatment and the vet says she has a pretty good chance of survival, but the articles I've read say that the treatment plan involves six weeks of antibiotic injections to prevent the bacterial infection from becoming treatment resistant. That's a lot of vet appointments for an animal I just bought four days ago. Chlamydophilosis is transmittable to humans. While I do recommend buying from a small locally owned business, this one wouldn't be my first choice anymore despite their wonderful selection of exotics, because I don't feel good about their standards for ensuring their animals' health and well being. If you must buy from this store, proceed with caution.

This awesome pet shop was recommended from a coworker. He is all about aquatic pets, and he raved…read moreabout them. There are numerous pets, including birds, turtles, snakes, eels, stingrays, freshwater turtles, and a wonderful variety of fish. I absolutely love the staff, especially sweet Cassie. She was very knowledgeable in helping us setup our aquarium with ALL the things. I even brought my sister in to check out the aquatic pets. Please do yourself a favor in go! You won't be disappointed!

Popped in looking for a specific item but not to worry they have a bunch of cool things for your…read morepet. I liked the variety of the dog treats and how they were displayed. Staff very nice and the prices are reasonable. Will stop in again for anything we need for our fur kids.

Shopkeepers don't acknowledge you, and the prices are dog boutique/high. A treat I purchase a…read morecouple weeks ago was approximately 1.5x the price I paid elsewhere. I couldn't find what I wanted, I didn't bother to ask. I'll go to Tractor Supply, thanks.

My go to garden center and pet supplies. The staff is knowledgeable and helpful. It is my preferred…read morelocation for garden and pet supplies. The location on Jefferson Avenue has plants, now that summer is upon us the uptown location does not. Much preferred as compared to Lowes or Home Depot. Shop local.

Made a stop today for the first time to check the store out. Store is VERY unwelcoming. I was not…read moregreeted upon entry.. an older woman with a clipboard with very NASTY energy. (Maybe towards AFRICAN AMERICANS) I was the only shopper at the time and staff was not friendly or welcoming. I even tried to make small talk and felt like I was talking to a wall. I'll never shop uncomfortably so unfortunately I won't be visiting the Veterans location again.

The team is super nice and they have great plants and the dog food I use. I usually buy my plants…read morethere as the plants are well maintained and a good value. Recently I went in to purchase poinsettias for Christmas and they had an amazing selection of varieties that I have never seen before.

I was there looking for some medication for my horse and they had exactly what I needed. The lady…read morehelping was very informative, helpful & nice.