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1 year ago
It's like pullling teeth to get her to write prescriptions! Might as well just go to my primary Dr and no waste my time!
2 years ago
Excellent timely care. I was seen promptly. Talked to the NP she was great. I got meds and thought the care was better than expected.
109 St Nazaire Rd
Ste A
Broussard, LA 70518
(337) 445-0333
Call Now
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https://lourdesurgentcare.com
Hours
What time does Lourdes Urgent Care open?
Lourdes Urgent Care opens at 8:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.
What time does Lourdes Urgent Care close?
Lourdes Urgent Care closes at 8:00 PM on Monday, Tuesday, Wednesday, Thursday and Friday.Lourdes Urgent Care closes at 6:00 PM on Saturday and Sunday.
Mon-Fri 8:00 AM - 8:00 PMSat-Sun 8:00 AM - 6:00 PM
Does Lourdes Urgent Care have free WiFi?
Yes, Lourdes Urgent Care has free WiFi.
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I can confirm Meg C.'s claim as I've previously received a full bill for my last visit within the…read morelast two years. Pure laziness. It was evident the nurse ignored everything written in my report, if she even read it. I mentioned I had an appointment with a specialist in a couple of weeks but came in because my condition worsened. The nurse said she was "confused" and asked,"what do you mean by worsened?" She then said I could pick up my prescription of antibiotics. I asked what was she prescribing. I then asked why was she prescribing an antibiotic that I just stated didn't work for me in my report. She was about to prescribe an antibiotic that hadn't worked for me only because it was the last "round" of antibiotics shown in my Lourdes medical records. My report also stated I was placed on two other antibiotics after that which also didn't work. I also included the names and time frame these antibiotics were prescribed. I asked her to prescribe something other than what I've listed, if it is within her power. The nurse must've been offended although I assured her I wasn't trying to be offensive. A male tech entered the room afterwards and asked,"is everything ok between you and the nurse? Confused, I said,"yes, I guess." This location used to be the best in my opinion. As I think of it, that over a decade ago. I don't plan to return.
0 stars the reviews are absolutely correct. staff is very rude and gives no answers. you're better…read moreoff diagnosing yourself online over coming here.
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Great clinic with compassionate staff. Took less than an hour and I was happy with the service.read more
If you are looking for rude, unprofessional, and don't care attitude then this is the place for…read moreyou! Went this morning with my husband to get his stitches removed from his ankle and to get it checked out and the doctor that saw him Dr. Sidney St. Amant was rude and just didn't care to hear anything my husband had to say. He act like he didn't believe a word he was telling him when he tried to explain that they did in fact put him out a whole week for the injury. He made the comment "well I would've sent you back to work the same day". He said this twice! Mind you my husband couldn't even walk around or put weight on his foot the day it happened and the couple days after. My husband tried to ask him a question work related and he cut him off and said " you can do whatever you want". How is this type of attitude professional? He didn't even ask my husband any questions all he did was take a stitch out and tell him that they weren't ready to be taken out and that he would've sent him the work the same day he got the stitches. Not once did he ask my husband if he was in pain still, could move it his foot around, or walk around on it. Unprofessional! Don't care! Rude! We will not be coming back here for anything and will find somewhere else to go that actually cares about the patient!
Untitled
It's a blessing when medical professionals take your symptoms seriously and prescribe medications…read morethat will eliminate any possible causes that brought you to a walk in clinic. ExpressMD will be our go to in the future after today's experience.
Highly recommend! Super quick. I was in and out for my lunch hour. The entire staff were all super…read morefriendly. Dr Shane was very nice, knowledgeable, and explained everything so well. The location was easy and convenient to get to. I will definitely share my experience with my family & friends :) 10/10 Cindy Comeaux
ExpressMED, 111 Saint Louis St., Lafayette, Louisiana 70506
I was trying to give information on what was going on with my boyfriend health, and the doctor very…read more entitled , cut me off saying " oh that's For The hostipal anyways how often are you throwing up? And I felt as if she was trying to rush us out the room. Also that had a women and a daughter waiting for an hour to see a doctor,, and the women that was worrking the front counter said "sorry ii checked in four new people ahead of you " very unprofessional there..
Forever wait and front desk clerk rude can't even give a time wait. Skip this place to many more…read morewalk in clinics to wasting time here.
Entrance
They have no process to see person who need only lab work to be seen…read more They put you in line with 16 people who need to see a provide. Since companies are sending people they have NO CONCERN for providing service As a provide myself my patients who do not need to be seen by a provider DOES MOT await 5 hours to draw blood
Do not go to this place!!!! You will wait FOREVER! And make sure you asked if there are other forms…read moreto complete! They made me wait for about a hour after already filing out forms to let me know there are more forms to sign.
I thoroughly recommend this Urgent Care Place. I was x-rayed and seen by the doctor within 30…read moreminutes. Very professional, courteous, friendly people. I was impressed with their concern about costs and keeping it down. With my previous interactions with other Urgent Care facilities, this place is tops.
From the owner: Here at Orthopedic Urgent Care, we offer Acadiana's first and only orthopedic-specific urgent care…read more Orthopedic Urgent Care is your best choice for all orthopedic injuries and ailments that don't require an emergency room visit, but can't wait for an appointment. Located in the heart of Acadiana, our clinic is staffed with experienced orthopedic specialists with access to high-quality imaging equipment for efficient diagnosis and treatment of a full range of acute or chronic orthopedic conditions. Specialized, Convenient Orthopedic Care for any injury!
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What a wonderful experience. I felt listened to and was given plenty of time with completely…read morethorough explanations. I most highly recommend Dr. Gupta and the office!
I had the worst experience with this place. It feels like they only care about money, not their…read morepatients. I clearly explained the treatments I was going through and the medications I couldn't take, yet none of it was documented in my chart. This is extremely alarming and concerning. I also had a terrible experience with their "spa" services. I purchased a package and didn't use everything I paid for. When I requested a refund--one I was entitled to--they refused to give me my money back. I spent months trying to resolve it, but they kept brushing me off. I felt completely taken advantage of. Overall, a horrible experience. I do not recommend going there.
Waited little under an hour on a Saturday afternoon. The staff really catered to my daughter (3)…read moreand made her feel comfortable by giving her stickers! Definitely would recommend to anyone.
Opening at 8am on a Saturday - check. Polite and friendly…read morestaff - check. Short wait - check. Polite and solicitous MD - check. I was quite pleased with my visit here. LGH has really impressed me.
Everything was great from the receptionist to the care. I brought my daughter for a sports…read morephysical; everyone was very helpful. If you need a walk-in clinic, I recommend you check them out!
Not only have I been to the walk-in clinic a bunch I became a Pro Med X member and I am very…read moresatisfied. They are always there when I need them and now they have the advantage of telemedicine. Cost wise, this is the walk-in clinic to go to in Lafayette. If you are feeling really bad and are worried about sitting in a full waiting room, you can always call ahead. The staff is very friendly and always there to help in your time of need.
The staff here at this Southstar URGENT CARE, especially Mrs. GABRIELLA JONES DE'LAY-FNP is the…read moreBEST, Along with her assistant Mrs. Eryn-MA they deserve to be rewarded everyday!
This center has changed:(. For the worse . Wait times have increased and it's hit or miss with the…read moreproviders that work there. The manager is not a medical provider. I had a very bad experience yesterday . I will never go back . I actually have used this unit sense 2014 but the new owners have a management problem bye bye
Having just moved to Lafayette, I was looking for a primary care physician, I was referred to Dr…read more Swan's office. This Dr. is incredible. His staff, from receptionist to nurse, is very kind and ready to do their best to see that your experience is a positive one. Not only will I continue using Dr. Swan, I will happily recommend him to anyone looking for a caring physician! Oh, and I have checked "by appointment only," however everytime I have called, they set me up with a same-day appointment, so don't let that hold you back from calling them...Believe me, you WILL NOT be disappointed!!!!
Service was great!! Pricing was affordable!! Customer service was good!! She had same day…read moreavailability and was able to accommodate me after normal business hours. Will be recommending this place to my dr.
Dr Menard and staff are very thorough and compassionate about patients. They ensure their patients…read moreunderstand results as well as upcoming care needed. Take the time to explain what is going on. Keep up the great work!!!!
Called the family medicine clinic today as a new patient to make an appointment, and honestly, the…read morecustomer service was disappointing. The attitude I received made me feel like I was bothering them just by calling for help. If you're answering phones in healthcare, a little kindness and compassion goes a long way. Maybe a customer service class is needed. On the other hand, THANK YOU to the kind receptionist at Dr. ViAstor's office. They didn't have any availability, but she still took the time to listen, help me, and talk me through this difficult time. That kindness meant more than she knows.
I have been going to Pain Management for 6 months now. I have received excellent care. The…read moreinjections have helped me so much. The staff and Dr Ponder are amazing. Amy the NP is so friendly and is so helpful. She is an awesome listener and is also so helpful in answering all my questions and going over all my tests. I would highly recommend Pain Management with this facility.
Very poor communication between the staff & the patient, as well as poor communication between the…read morestaff in the procedure room & the front desk! By the time you wake up from a procedure, you're really drowsy, so you can't remember what was told to you. The staff doesn't communicate with your family member that picks you up, to let them know what has been done to you. Several times, I've been told that I was going to have a certain procedure done before I receive anesthesia, but when I get home & the anesthesia wears off, I read the paper given to me & it says that I had a completely different procedure done. When I call & ask which procedure was actually done to me, I get multiple answers from different staff members! That is not safe, incase something were to happen & the patient would end up having to go to the hospital & they wouldn't know what to tell the doctor as to exactly which procedure was done!! NOT good at all!! On a positive note, whichever procedure the doctor decides to do on me in order to help me feel better, is perfectly fine with me because if it doesn't help me feel completely better the first time, then they simply repeat the procedure a few weeks later until I feel much better & am not in anymore pain for a while.
Dr Gautam is the most caring doctor I have ever had. She tackles the medical issues with her…read moreamazing knowing. I would recommend her to everyone.
I had my initial visit with her and she's fantastic! I appreciate her bedside manner. Takes the…read moretime for conversation and questions I might have.
I have been seeing Dr. Nevils since about 2009 and hope I never have to use another OBGYN. She has…read morebeen so kind and down to earth which makes a sometimes awkward situation surprisingly comfortable. She has even addressed issues that were not related to her specialty at no extra cost. She really cares about helping women, and is always searching for and learning new things that could benefit her patients. I also really like that she prefers a more natural route and advocates for vitamins and supplements over prescriptions!!
Without a doubt the most delightful doctor's appointment I have ever had! Tara (front desk) and…read moreDr Nevils are wonderful people. Dr Nevils also proved how knowledgeable and up to date on hormone replacement she was. She isn't afraid to give you what you need to make your "change" an easy and wonderful experience.