Because of Mike's incompetence and possibly his incentive to drive up home ins cost, we overspent…read moreon home owners insurance with Farmer. He reported that we had a 3 car garage when we only had 1 car. Also, he stated that we didn't have a basement. If we were ever to file a claim, we would not be paid for the basement. Also, he kept scaring us to pay more (like higher deductible) which lead to higher premiums. I found out all this after we switched to another agent, Virginia Tam, who helped us lower our Farmer's premium and straighten our policy so the policy reflects our current house so we get paid out if there is any damage. she was recommended by my cousin. I am kicking myself for overpaying for our home ins for over 7 years. Mike is a great salesmen and he sold us a policy and kept us through his scare tactics. He's a talker, therefore you don't get the correct info. I would highly discourage anyone from using Mike. I reported him to his district manager and I got no response. Looks like their leadership team does not care about their customers. That says enough for me.

Can't recommend Mike enough. Had an agent that went MIA and need to bind home insurance to our loan…read moretoday. Yelp led me to Mike and he picked up my call and settled my home insurance in a mere 49 minutes. Thanks Mike. I'm sending all my friends to you for home insurance.

The best Agent ever! She was able to identify our needs in…read morelooking for a Home and Auto coverage right away and help us set a realistic expectation of the current insurance market. Always put our interest as the priority in every step and most of all she managed to make the stressful and tiring process of shopping for coverage enjoyable. My wife and I really enjoyed working with her. There is no others, Tina is best Agent.

From the owner: We work with a wide range of quality, reliable insurance companies and can provide coverage options…read morefor any business or personal insurance. We are here to satisfied your individual, unique needs. We're always here for you, whether to provide quotes, assist with a claim, policy change, or just answer your insurance questions. We speak English and Mandarin. 我们可以说中文。

#HighTouchService…read more Sharon is hella friendly, super responsive and will find ways to save you money! She saved our family and my mother in law tons of money.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Oakland, CA area since 2012, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. CA Lic. #0F30308

If you're looking for help with life insurance or any sort of financial planning, look no further!!…read moreI really appreciate all the help and advice that I receive from this group. Swapan has been really helpful in providing transparent financial advice to myself and open to providing advice to friends and family that I recommend him to. I'm not super savvy in numbers or financial planning but Swapan really does a great job at being patient and explaining everything in simple relatable terms and examples. He was also very accommodating, offering to meet in person, over the telephone or over zoom to explain everything or answer questions I had. Over the time that I have worked with him, he's helped me not only understand the importance and benefits of life insurance but also the differences in the types of life insurances. Then once I felt fully comfortable and fully knowledgeable about it, I made a choice on which policy to go with. We were able to complete the whole application process quickly over the telephone!! Swapan really helped me feel like a person and not just a "new policy" when helping me. It was really refreshing to have a more humanistic approach and not feel like I'm just being read a script and not feeling pressured to agree to a policy. I feel like I actually know what I'm getting from my policy this time. Swapan was really patient with me and made sure I understood everything and all my options along with the pros/cons of each policy option. Ultimately he helped me pick the most beneficial type of life insurance to meet my current needs and long term goals. It really was a pleasure to have him assist me.

Swapan is the man! He is a pleasure to work with. Straight forward guy and he works hard!read more

Sam and Anna always made time to answer my questions or to resolve an issue. They were able to find…read morerandom discounts such as professional discount to apply to my coverage which helped save some $$ and area very knowledgeable source of information regarding other parts of my auto coverage.

I am very pleased with Cheng Insurance Agency, Anna has always been helpful, pleasant, and polite…read more Both Sam and Anna are always there to help me with my insurance needs, and without hesitation, I would give this company a 5-star rating, and would recommend this company to anybody. I hope to continue the coverage for my cars and home for a very long time with them.

I have been working with Carmen Qiu for the past three years to enroll in a Medicare advantage plan…read morethat best suits my needs. She is very knowledgeable, patient, friendly, and responsive. She resolved all the concerns I had regarding doctors, prescriptions, and other benefits. I am very grateful to her and very much satisfied with her great service.

I truly wish I could give these folks 10 stars because they are fantastic ! Carmen Qui has made…read morethis so easy for our family and is amazingly responsive. Such fantastic customer service and highly knowledgeable ! Highly recommend to anyone needing a helping hand in navigating the health/dental insurance maze.. Thank you Carmen and Team!

I am not big on leaving complaints because everyone has a job to do. However, the lack of…read morecommunication from these insurance agents at State Farm is ridiculous. We as customers pay a lot of money for insurance and should be represented by upstanding agents. The amount of attitude and sass from the agents because they have a job to do is flabbergasting. Maria Wong in particular is horrible with communication and has a level of aggressive attitude. Make your own decision on who you work with but I would not work with her if I was anyone lesson learner. Spend your hardworking money with an agent or company that takes pride in customer service skills and class.

I tried to make it work with Maria for years. Constant phone tag... then more phone tag. One day I…read moremessage her and say my card got stolen. She get back days later that my payment got declined.... I just switched agents. It's not worth my time. I give 4 stars because I feel bad. Maybe we just didn't mesh well

I needed to replace my renters insurance; its annual premium had almost doubled from last year. I…read morealso needed to acquire earthquake insurance. I tried researching online on my own, but every company's site required me to answer *many* questions before it would give a quote, and I didn't know if I was checking with *all* available insurance providers. (Turns out I wasn't.) As it happened, I came across an article about finding insurance, and it recommended contacting an *independent* insurance broker, and that led me to finding Avail Insurance Solutions. Avail wound up finding a renter's insurance provider and one for earthquake coverage; the combined premiums totaled about the same as what my new, higher rate would have been for renters coverage only. So, I'm very happy with Avail's service.

I set up a phone appt with Brian to shop for umbrella insurance. He called me on-time and…read moreexplained the process of getting this type of insurance. He asked me questions, and told me he would provide me with several quotes. After a few days, I received a quote from a top insurance company. They said this was the best choice. I asked for additional choices, and I never received a reply. After a week, I contacted another insurance broker.