I've been a loyal customer between locations for nearly a decade. I'm disappointed and upset that…read moreat this point, I've lost any semblance of trust for them and cannot leave my animals with them. Twice in the last several months, my dog has been injured by other dogs. The first time she ended up with a hole in her ear from a bite, which they called and informed me about. I went to get her and she was oddly in good spirits but has a gnarly tooth hole in the tip of her ear. I monitored overnight and cleaned her up, since emergency vet visits after-hours are costly and the injury wasn't life-threatening. We lucked out in that instance, and I wish that was the end. Maybe it should've been for me, but I know dogs will be dogs. It bothered me, and I ignored a gut instinct telling me it could've been avoided by better temperament monitoring etc. I wish I'd listened. January 2025: the long and short of it is that at pickup time the excited dogs tend to go bananas and cluster by the door. Apparently not one but TWO dogs got aggressive in this moment when my dog was being jumped on and signaled with a 'yelp' that she wasn't a happy camper...and the other two dogs involved (daycare's details, given to me from camera review) did not appreciate it; one left a tooth gouge so deep in my dogs back that it actually looked like a long, gaping incision - that we had to take her and our other dog in tow immediately to the emergency vet where she was sedated and required surgical care and 2-3 weeks of follow ups, stitch removal, and for me to take several days off of work to monitor and nurse her to a comfortable point so I could return. $1000.00 later, I've now asked them several times via email for what my recourse options were. No acknowledgement. What's worse is the acknowledgements I did get avoid addressing those comments or concerns, and are simply "Ok great thanks for keeping us posted!" They'd only reply with their best wishes for my dog, and that they'd make sure the other two dogs weren't in open play with mine - plus a "warning." Conveniently, no acknowledgement of my concerns about the financial hardship or questions about what my next steps were. I read the fine print in my liability with them on day one: you are responsible for any costs or repercussions of property damage, injury, etc. caused by your pets and Dogtopia was not. Which is fine, I signed it with full knowledge that could happen; dogs will be dogs. I had to put this issue on hold for a bit as the winter was not kind to us circumstantially. Now it's time to see if my dogs are ready for daycare again and some grooming, and things have calmed a bit so I could give this my attention yet again. 4/23/25 I sent a final email to them about it, and not shockingly at all, zero reply or acknowledgement. At least, not until I asked a very direct question - which I will get to momentarily. Initially I wanted to ensure that 1) the dogs who were warned would not be in open play with mine, so I wanted to warn them we were coming so they could be especially mindful (as you can imagine, my paranoia is in high amounts all things considered) and 2) if I could inquire about how to contact the two other dog owners to discuss the costs of the injuries further. I was quickly told no, they don't share pet parent info. I replied and said well, I read your liability rules you made me sign and they say that pet parents are solely responsible for the consequences and costs of their dogs damage or injury. So how do you expect me to accomplish that if you won't give me that info to make contact? It's now been a week, well past the reasonable time to reply to an email, so I can only deduce that yet again I am being ghosted and I'm done trying to remedy this with people insistent on being unprofessional and avoidant. I suppose I will have to take further recourse against the daycare if they won't follow their own policies. This is deeply saddening that I've spent probably in the thousands of dollars in 10 years just to lose this option for my girls. And to be treated like a casual afterthought when if I were the recipient of that last email, I'd at least sense the importance of a reply nonetheless maybe involving someone of actual authority and tenure there to help manage my request. Make no mistake, it will be settled as I don't intend to shrug it off. I just wish it didn't have to be the hard way, as I've had enough of that all things considered. I don't want to tell other consumers "stay away!" because that's not my place. But this has been my experience.

On Thursday, June 19, 2025, at approximately 3:30pm, our dog was severely injured by another dog at…read moreDogtopia Gainesville. We were told that the two dogs were playing and then the other dog became aggressive and attacked our dog, biting him around his ear, causing profuse bleeding and severe damage. After we rushed over to pick up our dog to take him to the vet, we later received a call from the General Manager who stated that when a staff member tried to stop the attack, she was then bitten by our dog who was still under attack. She stated that their protocol is to call Animal Control when a dog bites a human and that our dog would need to be quarantined for 10 days. When we spoke with Animal Control, they said they were not given the entire story and were unaware that our dog was under attack at the time of the alleged bite of a staff member. To date, Dogtopia Gainesville has refused to provide a written Incident Report or any video footage of what happened between the two dogs and what happened when the staff member tried to intervene. Our next step will be to contact the Corporate Office to get a better understanding as to why we have not received a written Incident Report and video footage of what happened.

This is a story about Lola…read more Lola and her 6 or 7 siblings were rescued from a high-kill shelter in Georgia by Furever Haven Rescue in April 2023. By the time she came to us, by way of four previous foster homes in her short four month life, she had many behavioral problems. My husband and I felt pretty confidant that we could take on this little dog with skills we acquired having raised previous dogs and turn her into a well behaved dog. Then she started biting, not just your typical puppy nipping, but full on aggressive punctures. We knew we needed help. I contacted Chelsea at Valiant K9 and we set up a consultation right away. During that very first visit/training session, Chelsea was able to provide suggestions for dealing with Lola's aggression. Chelsea has a calm but firm and consistent style with the dogs that works! Lola just got back home from a three week "Board & Train" program with Chelsea. What a difference! Lola is a dream to walk and her house manners are greatly improved. We love this dog and highly recommend Valiant K9 for your dog training needs.

Amber is one of the best trainers I've ever used! She is kind and gentle and firm at the same time…read moreamazing results!

Brandi and Perry did an awesome job training our 10-month-old mini bernedoodle. She is a pleasure…read moreto be around now. The e-collar training is absolutely life-changing. I wish I had done this sooner- it would have saved me from a lot of stress and aggravation. Communication with Brandi was awesome. She was always quick to respond and gave us updates with pictures everyday. It's definitely a worthwhile investment to have an exceptional companion for the next 15+ years!

I can't say enough good things about Brandi and Perry Bailey of RSK9. Their work has given my pup…read moreand I so much freedom and balance. Pebbles (blue heeler, 1.5 years old) would never listen to me, would not sit or lay still, and had a lot of other obedience issues that caused her to be stressed or confused. She was a TOUGH dog to train and I was concerned I couldn't find the solution for her to get basic concepts. This view has completely changed since working with RSK9's 3 week program. I would HIGHLY recommend them and their methods - you can tell they genuinely love working with dogs and it's made a huge difference in giving my dog the chance to find real rest at home. They send DAILY updates with photos and videos which was so nice. This isn't a regular class or something you just pay for; it's truly an investment that you and your dog will be using for the time you get to share together. Side note: it's worth doing 3 weeks versus 2 weeks. At the 2 week mark is when Pebbles really started to understand her marks and cues. From here there is so much more that can be refined and Brandi/Perry really capitalize on that threshold being crossed!

Sarah is absolutely amazing. I was going out of town and was frantically trying to find somebody to…read morewatch my giant Dane. She was more than willing to take her in for a long weekend, and actually excited to have my giant baby. After she sent me a few pictures, I felt so much more at ease knowing she was getting some love and being taken care of. It's so nice knowing who I can call from now on. 1000% go with her!

Our family has rarely done boarding in the past with our animals because we have been lucky enough…read moreto have great neighbors and friends to help us out, but with an 11 month old full breed Australian Shepard, Winnie, we were concerned it'd be asking too much of our friends to keep her. We met Sarah when she trained our Winnie back in September and they had built such a great relationship, it seemed like a no-brainer to ask Sarah and Happy K9 Kennels to keep her for the long weekend. Sarah is so friendly and welcoming. It's reassuring that we have somewhere to take Winnie where she's excited to be making friends and feels at home. We will highly recommend Happy K9 Kennels and will take Winnie there in the future.

I brought my Irish Setter to be bred using 20+ year old frozen semen. We discovered it was low…read moremotility and didn't know if we would get a pregnancy. They looked at her progesterone tests and determined her ovulation, Dr. Kinze did surgical with the semen and we found my girl was carrying at least 13! We elected to do a c section after discussing pros and cons and I'm extremely grateful I did, she had 16! Dr. Loonsk did the cesarean and brought 16 beautiful, healthy puppies into this world! It was her largest litter! From the front desk staff, to the techs & vets, I have had a great experience here! Friendly, knowledgeable and straight to the point! Please know this office is ALWAYS busy- because they are very good at what they do! I drove nearly 2 hours to use them when there are therio vets closer because of their reputation.

After giving my dog an OSS, she is depressed, throwing up and shaking uncontrollably when coming…read moreinto heat. I specifically said I wanted both ovaries spared to the two vets I spoke to and to the vet tech multiple times, including before I handed her to the tech immediately before the surgery. They all completely ignored my instructions and Dr. Robert Scott Dove ignored my wishes, even though that vet tech who assured me both ovaries would be spared. When I went to pick her up after her surgery, that same vet tech said, they took one ovary, and she was left with only one ovary, even after my instructions. This is my pet. I tell the vet what he can and cannot do to her. She now shakes uncontrollably and vomits when she goes into heat. Scott Dove also lied to me when I was upset about him going against my wishes. He stated that he took the other ovary because most people complain that they don't like the bleeding after the surgery and the ovaries are small and hard to find so he only leaves one. That's a complete lie. There is no bleeding after taking the uterus. Bleeding is caused because of the shedding of the uterus, which they no longer have. He has caused my precious dog unbelievable pain and suffering. He needs to have his license to practice taken. My precious angel, who never left my side, now stays in the crate I had gotten when she was a puppy to potty train her, instead of being next to me, which she has done always.

My dog is a Rhodesian Ridgeback rescue--a very sweet, somewhat timid guy who is deeply attached to…read moreour family. Because we live in a rural setting, he doesn't get much interaction with other people or dogs, which makes him very wary of anything new or unfamiliar. We had to board him recently, and I was nervous about how he would handle being away from us. However, the moment we walked into Bark + Boarding, my mind was put at ease. You can immediately tell that this facility puts the dogs first. It is immaculate--it actually smells nicer than most people's homes--and they have thought of every possible service a dog could need. Their programs are clearly laid out, and communication is seamless if your dog needs anything while in their care. The staff is knowledgeable and genuinely friendly. Even though my dog had a couple of adjustments to make during his first stay away from home, the team adapted quickly to his needs, resulting in a wonderfully positive experience for both him and us. I can't recommend Bark + Boarding enough. While there are many dog boarding facilities in the area, Bark + Boarding is definitely doing it right.

My four dogs always seem happy and healthy when I return to pick them up. They fall fast asleep…read moreupon arriving home so I assume they've been active and have had a good time while at Bark and Boarding, Manassas, VA.

Amazing is all I can think of after boarding my 2 dogs here. The owner was so nice and flexible i…read more100% recommend coming here. Our flight got canceled last min and she was so understanding and stayed in touch the whole time. I will bring my dogs back for sure. The place is so clean and open for the dogs to enough space to play. They had so much fun and i didnt have to worry at all.

From the owner: Applewood Boarding Kennels is a small family owned dog daycare that takes pride in providing clean…read moreday and night dog boarding with 18 climate controlled boarding rooms, all day access to outdoor runs, fenced in yard for outdoor play; all in a quiet country setting for your pets. Located just 15 minutes south of Culpeper, then only 3 miles off route 29 James Madison Hwy on Leon Rd to Waylands Mill Rd. Call today to learn more about our dog kennels and services!

I don't know what I'd do without dogtopia. I have a 1.5 yr old pointer-jack Russell pup who has…read moreENDLESS amounts of energy. Since I work from home, if I can't entertain her enough she tends to get a little bit restless and then neither of us are very productive. She needs a lot of attention and exercise, so being able to drop her some days is a godsend. She comes home tired and happy. The staff here are super friendly and really seem to enjoy what they do. If my crazy pooch rolls around in special sauce (code for just about any excrement a dog can possibly accidentally roll into), they give her a quick bath so she comes home clean. Even if they're concerned about her, i.e. that small kennel cough epidemic that swept the area, they call to tell me if something is wrong. I love that they celebrate holidays and dress my pup up and send home pics and report cards. It feels like I'm getting a lot of bang for the buck, and I know she's in good hands because I can spy on the webcam! Also another awesome perk. She really loves coming here. I say "daycare" and she is by the door ready to go. I appreciate the enthusiasm they share for their pup clients and that they provide excellent service for their human clients too. It's definitely worth even the occasional splurge to have your pup be entertained, tired, and some sane human time. Let's be honest - we love our pups like we love our kids, but everyone needs a break! 2/1/19: I had to come update this because it demonstrates their high quality service. I live very close to the daycare, and yesterday when temperatures were just not safe for people or dogs to be out in, I planned to take my dog and spare us both. But the cold weather killed my car battery so we were stuck at home. The owner actually came and scooped her up for me. Now THAT is too notch and I was so very grateful, and it shows just how well they treat their human patrons too. If I could give 10 stars, I would!

Will no longer use their services as they charge half-day daycare rate of $32 dollars even if you…read morecheck in your dog at closing time. I've been getting charged $32 repeatedly for daycare even though i drop my dog off at closing time, so this time, I literally checked him in at 6:55pm to avoid getting charged $32 half-day rate for daycare, but got charged anyway. I asked them reconsider charging me and they told me to go pound sand. So yeah, if you are going to fraudulently charge your customers for half-day of daycare when you are actually not providing any day care service, that's just bad business in my opinion.