I've been a loyal customer between locations for nearly a decade. I'm disappointed and upset that…read moreat this point, I've lost any semblance of trust for them and cannot leave my animals with them. Twice in the last several months, my dog has been injured by other dogs. The first time she ended up with a hole in her ear from a bite, which they called and informed me about. I went to get her and she was oddly in good spirits but has a gnarly tooth hole in the tip of her ear. I monitored overnight and cleaned her up, since emergency vet visits after-hours are costly and the injury wasn't life-threatening. We lucked out in that instance, and I wish that was the end. Maybe it should've been for me, but I know dogs will be dogs. It bothered me, and I ignored a gut instinct telling me it could've been avoided by better temperament monitoring etc. I wish I'd listened. January 2025: the long and short of it is that at pickup time the excited dogs tend to go bananas and cluster by the door. Apparently not one but TWO dogs got aggressive in this moment when my dog was being jumped on and signaled with a 'yelp' that she wasn't a happy camper...and the other two dogs involved (daycare's details, given to me from camera review) did not appreciate it; one left a tooth gouge so deep in my dogs back that it actually looked like a long, gaping incision - that we had to take her and our other dog in tow immediately to the emergency vet where she was sedated and required surgical care and 2-3 weeks of follow ups, stitch removal, and for me to take several days off of work to monitor and nurse her to a comfortable point so I could return. $1000.00 later, I've now asked them several times via email for what my recourse options were. No acknowledgement. What's worse is the acknowledgements I did get avoid addressing those comments or concerns, and are simply "Ok great thanks for keeping us posted!" They'd only reply with their best wishes for my dog, and that they'd make sure the other two dogs weren't in open play with mine - plus a "warning." Conveniently, no acknowledgement of my concerns about the financial hardship or questions about what my next steps were. I read the fine print in my liability with them on day one: you are responsible for any costs or repercussions of property damage, injury, etc. caused by your pets and Dogtopia was not. Which is fine, I signed it with full knowledge that could happen; dogs will be dogs. I had to put this issue on hold for a bit as the winter was not kind to us circumstantially. Now it's time to see if my dogs are ready for daycare again and some grooming, and things have calmed a bit so I could give this my attention yet again. 4/23/25 I sent a final email to them about it, and not shockingly at all, zero reply or acknowledgement. At least, not until I asked a very direct question - which I will get to momentarily. Initially I wanted to ensure that 1) the dogs who were warned would not be in open play with mine, so I wanted to warn them we were coming so they could be especially mindful (as you can imagine, my paranoia is in high amounts all things considered) and 2) if I could inquire about how to contact the two other dog owners to discuss the costs of the injuries further. I was quickly told no, they don't share pet parent info. I replied and said well, I read your liability rules you made me sign and they say that pet parents are solely responsible for the consequences and costs of their dogs damage or injury. So how do you expect me to accomplish that if you won't give me that info to make contact? It's now been a week, well past the reasonable time to reply to an email, so I can only deduce that yet again I am being ghosted and I'm done trying to remedy this with people insistent on being unprofessional and avoidant. I suppose I will have to take further recourse against the daycare if they won't follow their own policies. This is deeply saddening that I've spent probably in the thousands of dollars in 10 years just to lose this option for my girls. And to be treated like a casual afterthought when if I were the recipient of that last email, I'd at least sense the importance of a reply nonetheless maybe involving someone of actual authority and tenure there to help manage my request. Make no mistake, it will be settled as I don't intend to shrug it off. I just wish it didn't have to be the hard way, as I've had enough of that all things considered. I don't want to tell other consumers "stay away!" because that's not my place. But this has been my experience.

On Thursday, June 19, 2025, at approximately 3:30pm, our dog was severely injured by another dog at…read moreDogtopia Gainesville. We were told that the two dogs were playing and then the other dog became aggressive and attacked our dog, biting him around his ear, causing profuse bleeding and severe damage. After we rushed over to pick up our dog to take him to the vet, we later received a call from the General Manager who stated that when a staff member tried to stop the attack, she was then bitten by our dog who was still under attack. She stated that their protocol is to call Animal Control when a dog bites a human and that our dog would need to be quarantined for 10 days. When we spoke with Animal Control, they said they were not given the entire story and were unaware that our dog was under attack at the time of the alleged bite of a staff member. To date, Dogtopia Gainesville has refused to provide a written Incident Report or any video footage of what happened between the two dogs and what happened when the staff member tried to intervene. Our next step will be to contact the Corporate Office to get a better understanding as to why we have not received a written Incident Report and video footage of what happened.

This is a story about Lola…read more Lola and her 6 or 7 siblings were rescued from a high-kill shelter in Georgia by Furever Haven Rescue in April 2023. By the time she came to us, by way of four previous foster homes in her short four month life, she had many behavioral problems. My husband and I felt pretty confidant that we could take on this little dog with skills we acquired having raised previous dogs and turn her into a well behaved dog. Then she started biting, not just your typical puppy nipping, but full on aggressive punctures. We knew we needed help. I contacted Chelsea at Valiant K9 and we set up a consultation right away. During that very first visit/training session, Chelsea was able to provide suggestions for dealing with Lola's aggression. Chelsea has a calm but firm and consistent style with the dogs that works! Lola just got back home from a three week "Board & Train" program with Chelsea. What a difference! Lola is a dream to walk and her house manners are greatly improved. We love this dog and highly recommend Valiant K9 for your dog training needs.

Amber is one of the best trainers I've ever used! She is kind and gentle and firm at the same time…read moreamazing results!

I can't say enough good things about Brandi and Perry Bailey of RSK9. Their work has given my pup…read moreand I so much freedom and balance. Pebbles (blue heeler, 1.5 years old) would never listen to me, would not sit or lay still, and had a lot of other obedience issues that caused her to be stressed or confused. She was a TOUGH dog to train and I was concerned I couldn't find the solution for her to get basic concepts. This view has completely changed since working with RSK9's 3 week program. I would HIGHLY recommend them and their methods - you can tell they genuinely love working with dogs and it's made a huge difference in giving my dog the chance to find real rest at home. They send DAILY updates with photos and videos which was so nice. This isn't a regular class or something you just pay for; it's truly an investment that you and your dog will be using for the time you get to share together. Side note: it's worth doing 3 weeks versus 2 weeks. At the 2 week mark is when Pebbles really started to understand her marks and cues. From here there is so much more that can be refined and Brandi/Perry really capitalize on that threshold being crossed!

Brandi & Perry were amazing! Highly recommend working with them…read more We adopted a one year old mixed breed, Tuck, a few months ago. He's very sweet but started to get rambunctious to the point that my remote work felt challenging. He also started jumping or freezing when he saw other dogs on walks, and he occasionally barked or growled and men. We weren't sure if it was the start of aggressive behavior or just the result of a shelter dog that hasn't been exposed. After doing our research, we decided to do the 3 week behavior modification board and train program. We were really impressed from beginning to end. They shared a ton of information upfront, walked us through their facility (we opted to drop him off) and sent pictures and updates every evening. It became clear right away that they both have a very deep understanding of dogs, as well as a real respect and love for them. Tuck loved them! The best part was the "transition" day when Perry brought Tuck back and spent the day teaching us everything they've worked on together. We are first time dog owners so generally going in pretty blind. Perry gave us a 101 on dogs and the importance of clear and consistent communication. He talked through all of the layers of training and how/why it is effective. We felt this part was SO helpful for us to understand how to be better owners. Then we walked Tuck around the neighborhood with Perry guiding us and then spent time addressing indoor behaviors too. He was flexible and stayed until we felt comfortable with everything. This is a long review so the TLDR: finding a trainer is a big decision and investment so we wanted to get it right. Brandi & Perry were really incredible and beyond our expectations!! Truly worth every penny! Tuck has been doing really great at home and outside since being home. I've been able to work full days with him holding "place" on his cot, which would have been unheard of before!

Sarah is absolutely amazing. I was going out of town and was frantically trying to find somebody to…read morewatch my giant Dane. She was more than willing to take her in for a long weekend, and actually excited to have my giant baby. After she sent me a few pictures, I felt so much more at ease knowing she was getting some love and being taken care of. It's so nice knowing who I can call from now on. 1000% go with her!

Our family has rarely done boarding in the past with our animals because we have been lucky enough…read moreto have great neighbors and friends to help us out, but with an 11 month old full breed Australian Shepard, Winnie, we were concerned it'd be asking too much of our friends to keep her. We met Sarah when she trained our Winnie back in September and they had built such a great relationship, it seemed like a no-brainer to ask Sarah and Happy K9 Kennels to keep her for the long weekend. Sarah is so friendly and welcoming. It's reassuring that we have somewhere to take Winnie where she's excited to be making friends and feels at home. We will highly recommend Happy K9 Kennels and will take Winnie there in the future.

I brought my Irish Setter to be bred using 20+ year old frozen semen. We discovered it was low…read moremotility and didn't know if we would get a pregnancy. They looked at her progesterone tests and determined her ovulation, Dr. Kinze did surgical with the semen and we found my girl was carrying at least 13! We elected to do a c section after discussing pros and cons and I'm extremely grateful I did, she had 16! Dr. Loonsk did the cesarean and brought 16 beautiful, healthy puppies into this world! It was her largest litter! From the front desk staff, to the techs & vets, I have had a great experience here! Friendly, knowledgeable and straight to the point! Please know this office is ALWAYS busy- because they are very good at what they do! I drove nearly 2 hours to use them when there are therio vets closer because of their reputation.

Disappointing experience. Dog was given "problematic med" even though I communicated he had a gene…read moredefect. I was told I'd meet with the veterinarian prior to his surgery and when I arrived, I was told I would not. I paid for a Pre Op Exam/office call. I didn't get a call or exam from the vet prior to surgery. Staff was pleasant but I certainly can't recommend Dr Kunzie or the facility.

My four dogs always seem happy and healthy when I return to pick them up. They fall fast asleep…read moreupon arriving home so I assume they've been active and have had a good time while at Bark and Boarding, Manassas, VA.

Amazing is all I can think of after boarding my 2 dogs here. The owner was so nice and flexible i…read more100% recommend coming here. Our flight got canceled last min and she was so understanding and stayed in touch the whole time. I will bring my dogs back for sure. The place is so clean and open for the dogs to enough space to play. They had so much fun and i didnt have to worry at all.

From the owner: Applewood Boarding Kennels is a small family owned dog daycare that takes pride in providing clean…read moreday and night dog boarding with 18 climate controlled boarding rooms, all day access to outdoor runs, fenced in yard for outdoor play; all in a quiet country setting for your pets. Located just 15 minutes south of Culpeper, then only 3 miles off route 29 James Madison Hwy on Leon Rd to Waylands Mill Rd. Call today to learn more about our dog kennels and services!

Will no longer use their services as they charge half-day daycare rate of $32 dollars even if you…read morecheck in your dog at closing time. I've been getting charged $32 repeatedly for daycare even though i drop my dog off at closing time, so this time, I literally checked him in at 6:55pm to avoid getting charged $32 half-day rate for daycare, but got charged anyway. I asked them reconsider charging me and they told me to go pound sand. So yeah, if you are going to fraudulently charge your customers for half-day of daycare when you are actually not providing any day care service, that's just bad business in my opinion.

I was not impressed at all with this location no real help or service. Just took my dog in the back…read moreand threw her to the other dogs without a slow introduction. Will not be bringing my dog back or getting any of their services.