My kitty had a seizure for the first time and we had to rush her to Medvet because it was after…read morehours, as always they took great care of her.

You want to spend thousands of dollars and have your dog die in the end? This is the place for you…read more You will bring your 19 month old puppy to the internal medicine department with chronic diarrhea and vomiting because her normal vet referred her to a specialist. The specialist will say "Change her diet" even though you will have told him that you've already done that multiple times. You'll follow his instructions and see no changes in your dog. She begins to lose weight even though she is eating. You will go back, your dog will still have diarrhea and vomiting, and he'll suggest doing an ultrasound. You get the ultrasound done, and he'll say he's found "abnormalities" and then suggest "changing her diet" instead of trying to treat the abnormalities, and if we really want to find out wrong, she'll need an endoscopy procedure. So, you'll change her diet again, see no changes other than increasingly concerning weight loss, and spend multiple thousands of dollars for the specialist to perform the procedure. Your dog will be under anesthesia for several hours while he obtains 20-30 biopsy samples. The results come back a week later and the specialist will point out further abnormalities and stomach ulcers, and suggest you "change her diet" instead of treating the problems. Three months will go by and your once vibrant, healthy 50 pound dog will now be a walking skeleton, losing roughly 20-25 lbs. You've done everything in your power to save her life. She will stop eating and drinking water altogether for 4 straight days and become unresponsive at times, spending her days laying helplessly on a bed, with no energy do move at all. Her body temperature will noticeably drop, even though the room is at 75* and she's under a blanket. She will struggle to climb stairs or hop down from the couch, when she does decide to move. You see her suffering and on CHRISTMAS MORNING you will make the painful decision to end that suffering. You will bring her to MedVet, where she has already been seen for 3 months, including an ER visit, where they suggested hospitalization and an estimate for services which she has already recently had done, instead of an IV or any real treatment, and the vet tech will come in with a cone, because she is scared a dog with no energy will bite her. That vet tech will then, with all the compassion and empathy in the world, pull your dog by her neck, trying to drag her to the back, so, apparently, the doctor can look at her. 10-15 minutes will go by and nothing will be discussed with you as to what's going on. Then, the American Hero, who was an Army vet will come into the room and tell you you have have beautiful Belgian Malinois and say that she used to treat them while she was in the Army, and even though yours is severely emaciated, and has IBD, she will not euthanize her. If we want, however, we can surrender her. No one will ask why you are there with your beloved family member on Christmas morning, trying to end her suffering. They will just assume you are a piece of garbage who does not want to take care of a sick dog. You will leave and endure watching your dog suffer another two days before her normal vet clinic reopens. So, after nearly $7000 of credit card debt from procedures performed by the specialist, and visits to the ER and clinic, and prescription medications with very little instructions, in order to try and save my dog's life, all I have to show from it is a lifetime of pain, many years of payments, and a little cedar box that contains the ashes of my beloved dog. This place does not care about you, or your dog. They care about your wallet, and trying to obtain every dollar that's in it, at all cost. I love you, Coraline, and I'm sorry I took you here.

Man it's so difficult to have to take your pet to an ER but if you're able to stay with your pet…read moreduring the entire experience, it's well worth it. I unfortunately had to take two pets to the ER on two separate occasions and the staff is compassionate and very very accommodating. If you have the need to go between South paws and veterinary emergency group I would pick the ladder. Still expensive, but it puts you at ease being with your pet during whatever procedure they have to have

10 stars! I'm a helicopter dog mom, and when my dog started having an issue with her backside, I…read morepanicked a little. I called this practice and they immediately connected me with a vet to talk through her symptoms. They suggested I bring her in just to be safe. When I arrived, I was checked in right away and even offered a drink or snack. A doctor quickly came out to make sure nothing was urgent, and after about a 20-30 minute wait we did a full exam. The team was so patient and kind--consulting with each other, keeping me with my dog the whole time, and making sure she was comfortable throughout. Thankfully it ended up being full anal glands and some irritation. They took care of it and gave me guidance on meds (which I already had on hand). Checkout was the biggest surprise: only $205, which feels incredibly reasonable for Northern Virginia. The clinic was clean, organized, and calm, and it was obvious the pets there were genuinely cared for (even the ones in cones having a rough day). For a stressful night, this place made it a really good experience.

A few hours after receiving her rabies vaccination, we noticed that our chihuahua, Tammy, was…read morehaving a serious reaction. Her snout began swelling rapidly. Since our dog's primary clinic had already closed for the day, we urgently needed emergency care. We started calling around but had difficulty finding a veterinarian in Alexandria who could see us right away--until we reached the Veterinary Emergency Group at 4525 Duke Street. From the moment they answered the phone, the experience was exceptional. The staff member who took our call immediately reassured us that Tammy could be treated and calmly instructed us to bring her in right away. That reassurance alone meant a great deal during what was a very stressful moment. When we arrived, Dr. Rohan Shah saw Tammy immediately and began treating her without delay. His professionalism, calm demeanor, and clear expertise were incredibly reassuring. He and the entire staff treated Tammy with urgency, compassion, and genuine care, while also taking the time to explain what was happening and what they were doing to help her. Thanks to their quick action and outstanding care, Tammy was in the best possible hands during a frightening situation. The level of professionalism, kindness, and efficiency we experienced was truly remarkable. I cannot recommend the Veterinary Emergency Group highly enough. If your pet ever needs urgent care, this is absolutely the place you want to go. Frank K.

Early this Sunday morning I brought my 19-year-old cat, Mr. Gorgeous, to be euthanized. The…read moreveterinarian, nurse & technician could not have been more sensitive & comforting. I wish I could remember each of their names, but was just too upset to remember. The environment & private rooms are deeply calming. I very much appreciated being greeted immediately at the door when I arrived. My deepest thanks during an immensely painful time. I believe these people have some of the hardest jobs imaginable. I just want to salute & acknowledge their spiritual & emotional strength. You will always be remembered for the kindness & solace you gave me & my Mr. Gorgeous.

This is the first time I wish I could give six stars on a review. From reception, to the amazing…read moretechs who checked us in, and the wonderful Dr Doering, our trip here was fantastic. I was blown away by the efficiency, care, and attention to detail. Great for non-life-threatening, but still time sensitive visits. In the past, we've only had to access to emergency vets. This urgent care for pets is so helpful and greatly reduced our wait time from many hours + overnight monitoring to less than an hour with great care and all of our questions answered. They sent us with clear discharge instructions on how to follow up with our primary vet. well, we hope we aren't back frequently, we look forward to using them for future visits.

My partner and I have brought our cat, Edgar, here twice now. They were so kind and helpful both…read moretimes. I would recommend and come back here for any emergency needs. The staff was kind enough to mail us a card hoping our cat feels better soon. Thank you for what is usually an awful experience (taking your pet to emergency vet) be a less traumatic one.

Sadly, we required end of life services for our dog. The staff were absolutely amazing. I called…read morebefore coming in, which wasn't a requirement, but the front desk sent an online registration form so that we didn't need to wait long when we arrived. Upon arrival, the staff greeted us at the door and escorted us back to a comfy room with a couch so we could sit comfortably with our fur baby. Since this was our first time going through the procedure, the entire process was explained in detail. They also gave us all the time we needed to say our goodbyes. Finally, we received a beautiful card in the mail signed by the staff which was so thoughtful and meant a lot to our family. Our hearts are still heavy but the staff at VEG ER made the process bearable. We are so thankful for their big hearts.

I never would I have thought that I would have the experience I did at VEG when I had to bring my…read moreother dog in who had unexpectedly passed at home after his primary vet had closed for the day (Thursday 4/23/26). I regret not taking him to any other emergency animal hospital for his end of life purposes. I called the Georgetown location initially as I was in a state of panic (he was ten plus years old, I adopted him in December 2025 knowing he had a heart murmur and was also deaf. He was brought to DC by who saved him from a kill shelter and he was very loved) as he had simply collapsed on the dining room floor and passed away immediately - traumatizing to say the least. The woman who answered my call at the Georgetown location was helpful and she gave me the phone number to the closer location to me - H Street. Once we arrived, I called the phone number to let them know we were there as we needed assistance getting him inside (they were aware of this and instructed me to call upon arrival). I was outside of the door watching my phone call go unanswered as my mother, a retired vet tech, and brother-in-law waited at the car with my deceased boy. After a dozen rings, my call was answered and they informed me they would get a stretcher and meet us outside. They were prompt in getting him from the car without any further communication. I followed them into the building and they took him into a room and immediately left. I sat there with his body wrapped in a blanket on the table/stretcher until another person came in. I was handed a clipboard and told to fill out the paperwork and once complete, to ring the bell and they would come back in. There was NO introduction. No asking of his name or what had happened. No care whatsoever about who he was or how he passed. I, devastated and distraught, offered a bit of his story up and it was dismissed rather quickly. The paperwork was taken and I was told to go up front and pay. My dog was left there in a blanket on the table like a heap of garbage. Nobody, not one person, introduced themselves to us. Not a single person took the time to show any sympathy or interest in us or my dog. They never uncovered him to take a look, they never touched him, nothing. Not a single person took the time to explain anything or offer any kind of condolences. It was the most ingenuine, harsh, impersonal and downright disturbing experience I have ever been a part of. The hospital had doctors on the floor and no other animals were in sight. I am not saying that there weren't any present or that there weren't vets and/or vet techs tending to other patients - but I am saying that there was absolutely no reason whatsoever that my dog and I received little to no attention or interest. The entire thing from the moment we walked in to the minute we left was no more than 10 or so minutes. It was disgusting. Furthermore, in ALL of the times I have had to take my past dogs in for their end of life moments to various other emergency vets, I have always received, at the very least, an email or automated text offering condolences on the passing of my animals. All were always followed by a card or note of some sort. I chose the communal cremation, as I always have, and am extremely disappointed in the lack of follow up after trusting VEG with my boy at the end of his life - which was not much to expect given the horrible and disturbing experience I had when choosing VEG for my dogs end of life cremation and carry. This is not the place to go if you want someone to care. It was nothing more than a monetary gain for them and it was truly disheartening and extremely upsetting in every way. I will never recommend VEG to anyone - not for primary care nor end of life services and I can certainly guarantee that I will be in touch about my experience with the right people and organizations in an effort to prevent anyone else from having to say goodbye to their beloved pets the way I had to at VEG. I am unwell over the entire experience and I will be very vocal about it to the right people. I discourage anyone from choosing VEG.

Fast, reliable, and trustworthy professional medical care for pets…read more My boxer had a MCT removed and was back to normal self in no time. Their pre-op and post operation follow up was top notch. Highly recommended

Had a great experience at my visit today. I called ahead to ask if I could bring my dog in and they…read moresaw her right away. We had to wait a bit in between getting some tests done and receiving results (which is to be expected), but the doctor was very thorough and addressed all of my concerns. My dog usually hates going to the vet but all of the staff were so nice and welcoming, it put us both at ease. Definitely recommend if you need emergency care.

W have not been back here since May 2024. We have used their ER services as well as many of the…read morespeciality services. Last week, we needed an immediate appt for an ultrasound for our sweet pup. They were able to give us an appt within a day or two. Their checkin process has always been outstanding. They have a checkin desk upon walking into the door. Our specialty vet(radiologist) and his team were so kind. They were patient and empathetic to my dog's plight. He explained every detail as we were going through the procedure. The techs were all very kind and helpful in moving our pup up and down the procedure table. Highly recommend coming here for speciality visits.

My chocolate Labrador Ted got sneaky and ate a makeup remover pad out of the laundry and of course…read morehe did this on a Saturday late afternoon. We came to VCA Southpaws as an emergency visit and Ted was lucky enough to be seen by Dr. Molero, who rushed him back since we were in a race against the clock before an intestinal blockage. He was given some medicine and threw it up right away, saving us from a very expensive surgery. Dr. Molero was helpful, and made us feel extremely calm (and like Ted was in very capable hands) during a scary moment. We are thankful!!

As a pet parent, this is a place you hope you never need to visit. But life does not always agree…read more My dog got lymphoma at age 13. And we became patients of Dr Connor McNeil. The care has been amazing. Attention to out need, explanation of the options and recommendations of treatment. The Vet Techs at Hope Oncology are also some of the best medical staff i have interacted with. Human care or vet care. I hope you never need to go there. But if you do, you are in the best care.

In April 2025, I brought my pet to this clinic for treatment. During the visit, she was left…read morewithout oxygen support and was visibly gasping for breath. I was devastated to see her in that state. They pre-charged me over $5,000 for care and insisted she stay overnight with IV fluids and for more tests, even after a call that she was better according to the vet. Unfortunately, her condition worsened during the stay. When I took her to another veterinary hospital shortly after, the follow-up veterinarian immediately removed the IV, explaining that it was doing my pet harm. They also told me there could have been a simpler alternative treatment that would not have required an overnight stay. After evaluating her, the second veterinarian advised that euthanasia was the most humane option. I reported these concerns to the clinic by email and to management but received no follow-up. The veterinarian only contacted me after I initiated a chargeback with my credit card company, which the clinic disputed. I am still extremely upset about this experience and the impact it had on my beloved pet. I would like to see the clinic take accountability and make this right -- both for me and so other clients don't experience something similar. I am open to discussing a fair resolution directly with the clinic.

I came today to say goodbye to my friend's 24ish year old dog. (The rescue place may have been off…read more14 years ago when she was adopted.) I wish this place was around a year and a half ago when I had to help my fur baby cross over to rainbow bridge. Everyone we interacted with was very compassionate and they do not rush you at all. You can take as long as you need in one of their patient private rooms. They have a jar of Hershey kisses in the room because they say no pet should leave without tasting chocolate. :) For any emergencies I have with my fur baby, or if I can't get an appointment with my vet, Apex will be my first choice. Note: unlike other vets and emergency places, they do not prepay the cremation charges for you. You will be billed by the crematory and pick up the ashes here in about a week.

The staff and Dr Moncur especially, took the time to explain everything that was going on with…read morePixie and what was needed. They were empathetic and caring from beginning to end. Even the doctor that was on duty the next morning was great. We were seen pretty fast even though there was a critical case ahead of us. There were no hidden fees and the final bill was a little less than they estimated. I highly recommend and can't thank the entire team enough for the care they gave Pixie

I've been taking my Maltese here for full grooming appointments for the past five years, and I've…read morealways been happy with the service! My dog is my fur baby, so taking him to a groomer I trust is really important to me. The employees are professional (on the phone and in person), they send a text reminder before your scheduled appointment, and they've always done a wonderful job cutting my dog's hair (haircuts complete with a colorful bandana). I especially love and appreciate how they have a gated area for dogs to wait in until their owners come pick them up (instead of crating them). I'm so glad that Pretty Paws is close to my home, and I'll continue to be a repeat customer!

We initially loved taking our doodles to get groomed here when Jina was the owner but they've…read morechanged ownership since then and we've decided to part ways with Pretty Paws. There have been several changes implemented due to new ownership: 1) They no longer have cage free grooming and they put our dogs into kennels while they wait for us to pick them back up 2) Prices have gone up about 2-3 times due to the rise of inflation which is understandable but wanted to share to other dog owners for awareness 3) They use an assembly line process for grooming which is faster so our large dogs are typically in and out within ~2 hours Although our doodles typically came out well groomed for the most part, they both began to dread coming in and felt more anxious than usual, which wasn't a good sign to us. Additionally, the new front desk staff (male) could work on his customer service etiquette as he has came off as condescending multiple times to both myself and my husband regarding the care of our dogs. Our other friends who also brought their dogs here have shared similar sentiments. This is not their fault, but the location can be challenging to get to during traffic hours (they close at 4PM Monday through Saturday) since it's right on 50 and a lot of cars are going out west.