Man it's so difficult to have to take your pet to an ER but if you're able to stay with your pet…read moreduring the entire experience, it's well worth it. I unfortunately had to take two pets to the ER on two separate occasions and the staff is compassionate and very very accommodating. If you have the need to go between South paws and veterinary emergency group I would pick the ladder. Still expensive, but it puts you at ease being with your pet during whatever procedure they have to have

10 stars! I'm a helicopter dog mom, and when my dog started having an issue with her backside, I…read morepanicked a little. I called this practice and they immediately connected me with a vet to talk through her symptoms. They suggested I bring her in just to be safe. When I arrived, I was checked in right away and even offered a drink or snack. A doctor quickly came out to make sure nothing was urgent, and after about a 20-30 minute wait we did a full exam. The team was so patient and kind--consulting with each other, keeping me with my dog the whole time, and making sure she was comfortable throughout. Thankfully it ended up being full anal glands and some irritation. They took care of it and gave me guidance on meds (which I already had on hand). Checkout was the biggest surprise: only $205, which feels incredibly reasonable for Northern Virginia. The clinic was clean, organized, and calm, and it was obvious the pets there were genuinely cared for (even the ones in cones having a rough day). For a stressful night, this place made it a really good experience.

VEG-ER is the best…read more Eariler this week one evening, we had to take our Siamese boy, Pablo, to VEG-ER not long before midnight. You know you've heard that if your indoor-outdoor cat who always comes home one day doesn't come home one day, something has happened. Well, it's true. Usually, Pablo (a.k.a. Bunky) comes back within minutes after being let out, but this day was different. We looked for him and looked for him, but came up empty-handed. Pablo has an AirTag and, curiously, it showed he was on our property. Finally, he appeared around 10:00pm at the back door. We were relieved, but noticed he had wounds on his hind legs. Because of our excellent experience we had last year with VEG-ER, we brought Pablo here. Pablo received top-shelf compassionate treatment from the VEG-ER staff, each of whom has a heart of gold. I really admire, respect and appreciate people that devote their lives to the care of pets. They're a blessing. We were told Pablo did not experience an animal attack, but maybe got stuck on a fence, and slipped. Pablo is home recovering now, getting stronger by the day. We basically live in the woods, and realize fully now that it is just too dangerous here to let him outside unsupervised anymore..

We brought our dog here after severe GI issues. We saw 3 doctors over ~36 hours and all of them…read morewere amazing. We've been to many pet ERs/urgent cares in the 8 years we've lived in NoVa and this the only hospital where we spoke to a doctor within a few minutes of walking in the door. They were thorough, took time to explain our treatment/testing options and answer questions, and made us feel like Norman's care mattered even when more severe emergency cases came in. At VEG, you can see everything, stay with your pet, watch their treatment, and staff are readily available to talk to or answer questions. That alone eased so much anxiety. Kenzie, one of the nurses that was assigned to Norman, was so kind. It was clear that everyone in the room cared about making these animals feel comfortable. More than one nurse came over to introduce themselves when we were preparing to leave Norman overnight. They offered us a room where we could stay with him if we wanted, and even asked what he liked to watch on TV to create a comfortable environment for him after we let them know he suffers from separation anxiety. The discharge and follow-up notes were also incredibly detailed, which made following up with our primary vet so much easier. No one ever wants to bring their animal to an ER, but this is now the only place we will go when we need urgent medical care. A HUGE thank you to everyone at VEG Alexandria for taking such good care of our dog!

This is the first time I wish I could give six stars on a review. From reception, to the amazing…read moretechs who checked us in, and the wonderful Dr Doering, our trip here was fantastic. I was blown away by the efficiency, care, and attention to detail. Great for non-life-threatening, but still time sensitive visits. In the past, we've only had to access to emergency vets. This urgent care for pets is so helpful and greatly reduced our wait time from many hours + overnight monitoring to less than an hour with great care and all of our questions answered. They sent us with clear discharge instructions on how to follow up with our primary vet. well, we hope we aren't back frequently, we look forward to using them for future visits.

My partner and I have brought our cat, Edgar, here twice now. They were so kind and helpful both…read moretimes. I would recommend and come back here for any emergency needs. The staff was kind enough to mail us a card hoping our cat feels better soon. Thank you for what is usually an awful experience (taking your pet to emergency vet) be a less traumatic one.

Simply an amazing staff all the way. From my initial phone call with Dr. Burns, to all the…read moretechnicians. We came in for an emergency C-Section on one of our females. The entire staff was so kind and understanding. We utilize a mobile vet for our dogs' standard routine care. But we will come here for any care requiring a full hospital setup. Absolutely cannot say enough good things about my entire experience here

I cannot express how incredibly grateful I am to Dr. Shannon and the rest of the team for their…read moreincredible care of my cat, Finn on Tuesday. He had a stomach obstruction and needed emergency surgery. I was in absolute hysterics over my sweet boy and I appreciated how empathetic they were to my situation. I felt so safe with him in their care and cannot thank them enough.

Fast, reliable, and trustworthy professional medical care for pets…read more My boxer had a MCT removed and was back to normal self in no time. Their pre-op and post operation follow up was top notch. Highly recommended

Make sure you receive a complete breakdown of every charge and the total cost before any services…read moreare provided to avoid unexpected fees. Our experience was disappointing because the information we received was inconsistent from start to finish. The veterinary technician told my wife the total cost of the visit would be $192. However, when she went to check out, the front desk informed her the total was $297. At first, we were told the difference was due to the $92 office visit fee, which had never been disclosed or discussed with my wife before treatment. Later, the front desk called my wife back and changed the explanation, stating that the additional cost was actually due to the medication instead. The conflicting explanations made the billing process confusing and left us feeling misled. Transparent and consistent communication about pricing is important, and clients should be given an accurate estimate and a clear explanation of all charges before services are performed whenever possible.

My chocolate Labrador Ted got sneaky and ate a makeup remover pad out of the laundry and of course…read morehe did this on a Saturday late afternoon. We came to VCA Southpaws as an emergency visit and Ted was lucky enough to be seen by Dr. Molero, who rushed him back since we were in a race against the clock before an intestinal blockage. He was given some medicine and threw it up right away, saving us from a very expensive surgery. Dr. Molero was helpful, and made us feel extremely calm (and like Ted was in very capable hands) during a scary moment. We are thankful!!

Ok for emergencies, but every long term diagnosis was grossly wrong and made matters worse…read more Failed to identify steroid induced diabetes. Prescribed insulin and then a monitor. Issue was also removing pred reduced glucose to dangerous level. Their response was that monitor was faulty. Stopping pred and insilin solved issue. Minor web search solved issue.

As a pet parent, this is a place you hope you never need to visit. But life does not always agree…read more My dog got lymphoma at age 13. And we became patients of Dr Connor McNeil. The care has been amazing. Attention to out need, explanation of the options and recommendations of treatment. The Vet Techs at Hope Oncology are also some of the best medical staff i have interacted with. Human care or vet care. I hope you never need to go there. But if you do, you are in the best care.

Please please do not trust Dr. Elizabeth Adkins with your pet's eyes. My sister and I had been…read moretaking our pup to Dr. Adkins for a few years for dry eye disease...but I'd never met her face to face. When our dog got diagnosed with diabetes I took him in since I was worried about the potential eyesight loss that comes from that and she basically told me in very similar words: "if the diabetes doesn't get him the dry eye disease will". And left it at that, with the expectation that our 2 minute conversation would suffice. When I pressed with questions, I also learned that she had in her clinician notes that our dog had been basically blind in the left eye for last 3 years but had never told us that. We were only told over the years that he had "scarring" in left eye but never informed that meant he could not see at all. And one of the worst things, she was happy to tell us she can fit us in for pre-op whenever our dog does get cataracts (due to the diabetes). BUT never told us she doesn't actually do the surgery herself, or at hope center. So even if your pet did need emergency surgery, while hope center can do the pre-op, they will not be doing the eye surgery. It was very misleading the way she told me that and I only learned later that she doesn't even do the surgeries. I was heartbroken at seeing a doctor behave with such little empathy. Please avoid this doctor if you can, there are other local opthamologists that actually care about your pet that you should go to instead.

The staff and Dr Moncur especially, took the time to explain everything that was going on with…read morePixie and what was needed. They were empathetic and caring from beginning to end. Even the doctor that was on duty the next morning was great. We were seen pretty fast even though there was a critical case ahead of us. There were no hidden fees and the final bill was a little less than they estimated. I highly recommend and can't thank the entire team enough for the care they gave Pixie

The care was very good. I was informed of what was wrong and given clear advice on what to do…read morebefore she could get in to see her regular vet. The Vet Tech was great as was the front desk staff. What I appreciated most is the efficiency and level of concern. I would definitely use Apex again.