Beware: these puppies are from puppy mills. The owners will lie to you. (Skip to the end of my review)
I had a eerily similar experience to the reviewer below-- I bought a teddy bear puppy from Joe's father 2 days ago and immediately I noticed that he had severe anxiety problems. He hides under the couch for most of the day and absolutely refuses to go anywhere (for instance, down the hallway of my apartment instead of staying in the living room.) I called a very reputable trainer yesterday because I wanted to work on my puppy's issues right away. He came this morning and after interacting with my puppy, he said that he the severity of the anxiety might not get better and that the puppy is definitely from a puppy mill because he's terrified of humans and clearly hasn't socialized before.
I went back to the store immediately with my puppy, in actual tears. I told Joe that the puppy had overwhelming anxiety and that because I'm a full time doctoral student, I can't be the best person to take care of a puppy like this. I was actually crying because I felt so bad for the puppy. Joe literally started yelling at me, telling me that he wanted the name of the trainer because he would "blast him all over the internet" (his actual words.) He told me that he wouldn't take the puppy back but that he would help me "rehome him" because he "doesn't want the puppy to wind up in a shelter." I was ABSOLUTELY FURIOUS about this. He wanted to resell the puppy without giving me any sort of refund. And the idea that his store, where puppies are locked in cages all day and are never even taken out to go to the bathroom (even on weewee pads) is a better environment than a shelter with caring volunteers who do background checks on potential adopters, is just completely ludicrous.
And like the reviewer below, the worst part of the story is that I truly believed the story about Joe having a "network of breeders" whom he works with. I felt confident that my puppy did not come from a puppy mill because they reassured me of this several times. However, similarly to the reviewer below, when I googled the breeder's name I also found her on that same list (different breeder than the review below) of 100 horrible breeders who actually run puppy mills. This "breeder" was found to have almost 500 puppies on her prop
In the end, I wound up keeping the puppy. It is going to cost a fortune to train him and socialize him properly, and there is no guarantee that he will get better.
I don't think that I've ever been as disgusted with a company as I am with Love My Puppies. It is a complete scam and I truly hope that this review helps someone else avoid the situation that I found myself in. Please please avoid this place at all costs.
UPDATE: several people have emailed me to ask what happened to my puppy. After several months of him refusing to take a step outside, I realized that I needed to give him up. I went through a reputable Long Island rescue and he was placed with a family in a quiet suburb. I was devastated to have to give him up, but I knew that I wouldn't be able to give him the immense amount of training that he needed to overcome his severe anxiety.
As for the response from joe the owner, that he has nothing to gain by lying, I'll let you judge for yourselves. He's the one who is selling puppies from puppy mills (please, don't just take my word for it, ask any breeder if he or she would be willing to sell puppies to a store and ultimately to customers that they do not know, and the answer will always be no.) he's the one who is at risk of losing business. I have no reason to lie about what happened. It was a devastating experience and I just want others to be aware. read more