1. Lovely Nails

    1. Lovely Nails

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    Wakefield, MA

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    Lovely Nails

    3.7 (15 reviews)

    Services - Lovely Nails

    Manicure

    Manicure and pedicure

    Nail fill-in

    Lovely Nails Photos

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    My nails were painted white they changed to brown in less than 24 hours and I was not given a new paint job or my money back.

    I am not surprised to see other negative reviews for Lovely Nails. I tried Lovely Nails for the first time this Friday. I was looking for a place close to work to stop on the way home. I walked in in Friday afternoon and asked for a gel manicure, I was told I would have to wait 10 minutes. It turned out to be more like 20 minutes because on three people were working. That was not a huge deal. The manicure was fine, the manicurist was sweet and worked fast. She mentioned that something was wrong with the polish, that she would have to do three coats for it to not look streaky. No big deal. About 24 hours after my manicure, my nails started to turn a brownish color. The original color was a cream. By Sunday my nails were completely brown. It looked like I has a nail fungus. I was so embarrassed that I has attend a bridal shower and work like that on Sunday and Monday because I had no time to get them fixed. After work I went back to Lovely Nails and explained what had happened. I was told I must have went tanning or dyed my hair myself without wearing gloves. I explained I don't use tanning beds and haven't dyed my hair in at least 5 years. I was told by the manicurist that originally did my nails to pick a different color, preferably something darker. That made total sense to me. Maybe it was something wrong with the color. When I picked a darker color I was told by the manager that it would cost me $10. I asked why and was told if I got the same color that it would be free but if I wanted to change it, I would be charged $10. It was explained that this was their policy around people changing their mind about a color. I explained that I hadn't simply changed my mind that my nails had turned brown. The manager insisted that it was something I had done and not their issue. I was even asked if I had worn black clothing....as if you can't wear black clothing when you have polish on your nails?! In the end I had the polish completely removed. I was told that if I had them re-do the same color and if they turned brown again I could then get another color for free. I explained that I work full time and have children and don't have time to come back three times in one week to get the manicure I already paid for a few days ago. I was not offered a color change or my money back even after I explained that I had to arrange for someone else to pick my daughter up from school so I could be there that day to get it fixed in the first place. I will never go back to Lovely Nails- their customer service is so poor. I was treated like a liar and told repeatedly that I MUST have gone tanning, dyed my hair or wore black (????) and wasn't being truthful. I nearly cried, I was so frustrated.

    After 1 week
    Holly S.

    I went here before a wedding with my mother and a friend to get manicures and pedicures. All of us had a rough experience with painful procedures. It cost me 65 dollars for a fill and a regular pedicure and after a week my nails look like complete crap. I don't recommend.

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    1 year ago

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    8 years ago

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    11 years ago

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    8 years ago

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    8 years ago

    Lovely staff and service. Beautiful dip manicure!

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    8 years ago

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    11 years ago

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    Review Highlights - Lovely Nails

    Dip manicure with gold chrome over it!

    Mentioned in 2 reviews

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    Melrose Nail

    Melrose Nail

    3.2
    (65 reviews)
    1.9 mi
    $$

    I've been going to Melrose Nails regularly since I moved to the area about 7 months ago and have…read morehad consistently great experiences. I get builder gel every 3-4 weeks and it lasts really well. My nails always look great and I get lots of compliments on them. I usually see Mirana and she does an excellent job. I've also seen several of the other nail techs and they've all been great. Everyone is friendly and takes their time to make sure the nails look perfect. They offer drinks and snacks, and the vibe is friendly and welcoming. Prices are very reasonable, especially for the Boston area. Definitely recommend!

    UPDATE: The owner reached out to me directly and apologized for the misunderstanding with the gift…read morecard. I went back today and was able to use it, no problem. There were also some changes I saw this time that have taken effect since the change in ownership - there is now an online booking feature which is great, the massage and overall time with each customer was longer too. The women who work here are still fabulous and I'm glad that hasn't changed. ------------------------------------------------ I hate leaving less than stellar reviews, especially for a small businesses I've gone to for over a decade, but at this point I'm frustrated. The prices are a little high ($45) for a quick basic pedicure (20-25 min). But the women are friendly and getting an appointment is usually easy, even without online booking. What brings me here is that I went to use a gift card given to me for Mother's Day just 2 months ago and was unable to use it. Apparently the management/owner changed since the middle of May, although there were no signs before the change when my husband bought the gift card or when I went this week. What's frustrating is that I wasn't permitted to use it even though up front, before my service I said I had a gift card. As soon as I tried to pay they mentioned the new owner won't take those purchased before she took over. In a way I get it, it's not profits she'll realize, but as a customer what am I to do? It hasn't been 6+ months, there were no signs indicating the owner had even changed. I can't continue to support a business that can't give a grace period to loyal customers. It really stinks that my Mother's Day gift was a total waste.

    Photos
    Melrose Nail
    My Grandaughter's manicure today.
    My Grandaughter's manicure today.
    Melrose Nail

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    Malden Nail Lounge

    Malden Nail Lounge

    4.3
    (17 reviews)
    3.9 mi

    I got a gel set here, and I'm absolutely in love with the results! Tien did my nails, and she…read moreabsolutely killed it--her attention to detail is amazing. Everyone at the salon was so kind and welcoming, which made the experience even better. The space was clean and relaxing, and I could tell they really care about their clients. I'll definitely be coming back and highly recommend this place to anyone looking for great service!

    I was referred by a friend to go her and see Kim or Khoi, when I booked the two appointments for…read morepedicures Kim was the only one available so I selected her and someone else when me and my father got there. We checked in two women took us over to the pedicure chairs and had started our pedicures and it wasn't Kim again. It was my first time there so I didn't know who she was. The pedicures weren't bad, but we had to keep asking them to either cut my father's nails shorter, which the girl seemed afraid to do and then we both had problems with ingrown luckily Khoi was available to come over and check mine. He was super nice and friendly and welcoming. Again the pedicures were just OK. The technicians really didn't talk much or I think there was just a communication barrier. I do plan on going back only to see Kim or Khoi. I woke up today and I'm not sure what happened to my big toes. I have skin peeling that wasn't there before and my calluses on both of my big toes. Are this funny color extremely red and round this has never happened to me. So that's my only other concern. The atmosphere in the salon is great. It is super clean. Everyone seems to be friendly and the prices are reasonable again. I will be going again and I wish I got the two technicians names we saw because I wouldn't recommend them.

    Photos
    Malden Nail Lounge
    Malden Nail Lounge
    Malden Nail Lounge

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    Lovely Nails - othersalons - Updated July 2026

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