I've been going to Melrose Nails regularly since I moved to the area about 7 months ago and have had consistently great experiences. I get builder gel every 3-4 weeks and it lasts really well. My nails always look great and I get lots of compliments on them. I usually see Mirana and she does an excellent job. I've also seen several of the other nail techs and they've all been great. Everyone is friendly and takes their time to make sure the nails look perfect. They offer drinks and snacks, and the vibe is friendly and welcoming. Prices are very reasonable, especially for the Boston area. Definitely recommend! read more

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UPDATE: The owner reached out to me directly and apologized for the misunderstanding with the gift card. I went back today and was able to use it, no problem. There were also some changes I saw this time that have taken effect since the change in ownership - there is now an online booking feature which is great, the massage and overall time with each customer was longer too. The women who work here are still fabulous and I'm glad that hasn't changed. ------------------------------------------------ I hate leaving less than stellar reviews, especially for a small businesses I've gone to for over a decade, but at this point I'm frustrated. The prices are a little high ($45) for a quick basic pedicure (20-25 min). But the women are friendly and getting an appointment is usually easy, even without online booking. What brings me here is that I went to use a gift card given to me for Mother's Day just 2 months ago and was unable to use it. Apparently the management/owner changed since the middle of May, although there were no signs before the change when my husband bought the gift card or when I went this week. What's frustrating is that I wasn't permitted to use it even though up front, before my service I said I had a gift card. As soon as I tried to pay they mentioned the new owner won't take those purchased before she took over. In a way I get it, it's not profits she'll realize, but as a customer what am I to do? It hasn't been 6+ months, there were no signs indicating the owner had even changed. I can't continue to support a business that can't give a grace period to loyal customers. It really stinks that my Mother's Day gift was a total waste. read more

Love it here! Kim, Mira and Nancy are all wonderful and are very talented! I'd been looking for a new place since moving and won't go anywhere else! read more

This salon is fantastic. The ladies are incredibly friendly, fun and funny and make every visit quite enjoyable. I absolutely appreciate that you can see different techs without any awkwardness and always still receive the same high-quality results each time--it really speaks to how well the business is run I'd originally discovered the salon by following Judy and saw her there regularly. Then I stopped in on a Sunday (most convenient for me), I saw Linda who is equally as fabulous. Then a day Linda wasn't available, I saw Mirana which who I see most often now since our schedules match-up almost perfectly. I've yet to sit with Kim but know she is just as talented as the other ladies plus her & I have fun talking about clothes I used to do just shellac but am now totally committed to the Builder gel which lasts for me 3-4 weeks. Whereas, the shellac would peel off within days -but that's also because I have weak/thin nails and a picker ‍. Builder gel has been a miracle. SO, when a very picky person recommends a nail salon run, don't walk! read more

The nail salon is absolutely beautiful and clean, I love Mirana and Judy and the rest of the staff. When you open the door they greet you with such warmth and joy. I highly recommend them you will not be disappointed. read more

Melrose Nail - These are my nails done by Judy, they help you find the perfect color - Nail Salons Near Me - Melrose, Massachusetts

PRICE: I booked a Full Set through ClassPass, but when I arrived, they told me it only applied to acrylics, not a regular mani-pedi, and asked me to pay $10 more. The front desk checked the ClassPass listing and admitted the description was inaccurate and should be updated. Even so, they asked me to pay the extra fee halfway through the service, just before finishing my nails. I felt I had no choice, even though the confusion stemmed from their own listing, which they acknowledged. I eventually found out that they get a lot of ClassPass customers, which made me wonder how many others were charged extra without ClassPass being aware. QUALITY: The service was disappointing. The nail shape didn't match what I asked for, and the polish work was below par, easily in the bottom 10% of mani-pedis I've had. They also gave me reused flip-flops with visible foot marks, which felt unsanitary. TAKEAWAY: While trying to verify the regular price to leave a tip, I couldn't find a price menu online. When they eventually showed me their iPad, the regular mani-pedi was listed at $64. For that price, there are many other salons that offer better service and clearer communication. I wouldn't have tried this place if I didn't have extra ClassPass credits. After this experience, I'd rather save the credits and spend the money elsewhere. read more

Mirana is such an excellent technician, and extremely professional. The nail salon is immaculate and all the staff is friendly, professional and do fantastic manicures and pedicures. Such attention to detail! It's really a great experience. And then you leave with lovely, precisely finished, polished nails and toes! Will definitely go back! read more

I always come here for a clean up manicure and pedicure. I get my nails buffed and a clear coat on my hands. They do a good job and I love having my nails feel so fresh and clean read more

I love this place and highly recommend. The people, the pedi chairs, and the service are all top notch. The new owner is lovely and spruced the place up. read more

Had my first builder gel at Melrose Nails today. I've always done dip but Mirana introduced me to builder gel and a new nail shape (almond). LMAO I thought the only shape option was square. Well I definitely don't regret making the change. The builder gel literally lasted me 3-4 weeks with no peeling or breakage. My nails have never looked so good. Mirana is the new owner is nothing short of amazing and definitely a perfectionist when doing my nails. Love this place read more

Melrose Nail - Nail Salons Near Me - Melrose, Massachusetts

Such nice people and quality service. I travel from North Andover to here. Well worth it! read more

Melrose Nail - My Grandaughter's manicure today. - Nail Salons Near Me - Melrose, Massachusetts

Mirana has transformed Melrose Nails to an amazing relaxing place with a staff that does incredible work. She has redecorated, painted and made it so welcoming. Judy always ensures she leaves my nails and my toes beautiful. I will only come to Judy and Mirana and the team here - definitely come and try it out! I just got a pedicure and a builder gel with gel color and it's perfect. read more

Melrose Nail - Manicure - Nail Salons Near Me - Melrose, Massachusetts

I have been coming to Melrose Nails for many years and through three different owners and the service has remained exceptional. I generally see Kimmy for my thorough and relaxing pedis and Linda for some amazing nail art, but every technician is sweet and very skilled. Their prices are very reasonable especially with the luxuries that come along with your service. Miranda has really brightened up the place and brought on some gifted techs and I already can't wait for my next appointment read more

I have been going to Judy for a few years now and I do not trust anyone else with my nails. She pays such close attention to detail. She recently moved to Melrose Nails and it is such a bright and welcoming salon. And a huge plus is that everyone in there is so nice. I highly recommend getting your nails done at Melrose Nails! read more

Melrose Nail is my go to place now that there is a new owner. I have followed Judy from her own salon to now here at Melrose Nail. The new owner has made this salon similar to some of the high end spa salons you would see in the city without the city prices. It is very clean and has a relaxing spa like feel. There are a lot of colors to choose from (sometimes a challenge for someone who doesn't like decisions!). I always go for gel manis and pedis but there a lot of different nail services and waxing too. I have been to a lot of nail salons and this will keep my business regularly for sure. read more

Melrose Nails always does an incredible job! The place is clean, the technicians are polite and really care about the quality of their work. Linda is also amazing at doing complex designs. read more

One of the best nails salons I have been to. They're under new management since a couple months ago so disregard the old reviews. Mirana did my nails and she is amazing. She took her time with my gel mani and pedi and they've both lasted me over 4 weeks. The girls are so sweet and friendly. You can tell they really care about their customers and making them happy. Will definitely be back again! read more

Under new management now and the salon looks amazing. Sooo many colors and types of polish and nail extensions to choose from. The staff is great too. .good conversation while you're getting your mani if that's what you want, not awkward silence for an hr. They know I never have time for both a mani and pedi but need both and have been great with being able to meet my needs-scheduling both at the same time. So I'll have two nail techs working on me at once. Sanitizing of tools is done right in front of you and you can see they're opening a new package as well. Exceptionally clean and brought up to date as well. Top of the line scrubs and lotions used and nice little gestures like keeping waters and seltzers stocked for customers. Price point is right on target. Def recommend visiting. read more

Amazing new owner! totally transforming the salon into a more updated, clean, and professional salon. Kim is a longtime favorite and new staff Linda who is also wonderful! Booking online was super easy and many appointments and walks ins. highly recommend hard gel manicure. lasted a month before I needed a refill. so excited to keep coming back. read more

I highly recommend Melrose Nails! Excellent service, friendly atmosphere, reasonable prices. Kim always does a beautiful job on my nails. She is attentive, extremely talented and pays attention to the smallest details for a professional look that lasts. read more

Judy at Melrose Nails is the best. She does an amazing job. I get a Spa Pedicure and Gel manicure. I have followed her to her new salon. It is a very clean and spacious salon. The owner is new and she is working on making the Salon the best in the area. They are very welcoming, professional and friendly. I highly recommend Melrose Nail! read more

Quality was not good, appointment was rushed through. Pedicure did not get massage. Still had skin around toes and dry heels when I left. Very disappointed. read more

I would highly recommend Melrose nail salon!!! I have searched around since the salon I had been going to for many years closed and by far they stand way above the rest!! read more

Worst experience at a nail salon...in my whole life. Not even joking. I called and asked if they had time for a full set, Michelle said to come in at 11. At 12pm I finally sat down, and told her I wanted a French set with pink and white powder. I also Asked for round nails. What did I get? Acrylic squared full set with a white plastic nail underneath. This is absolute trash! She charged me $65 for a service that is $35 tops. Those nails made me look like a $20 hooker. I brought this issue up to her that she did not do anything I asked, and she just brushed me off! Do not ever go here. I am warning you, they are ripping people off, and don't even listen to what you want. After I left, I went straight to I Love Nails in Malden, where they took it off, started over, and gave me exactly what I wanted. White and pink powder, cuticles cut, and rounded. Left picture is I love Nails in Malden, right picture is Melrose Nail. read more

Melrose Nail - Nail Salons Near Me - Melrose, Massachusetts

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Yikes. I guess this is what I get for giving a place a shot that has such a low rating. Every now and then I like to give places the benefit of the doubt and sometimes yelp reviews don't reflect the business but today I really didn't have a good experience at this establishment. Firstly, it seems to be a common theme both on the reviews and in person that they aren't upfront and honest about accurate wait times. Each person that walked in was just told to pick a color, but wasn't told that it could potentially be a very long time before they were serviced. Me, for instance, was sat in a pedicure chair and sat there so long my water was physically cold before my pedicure started. It was very crowded, and I observed a mother come in that had made appointments for she and her young daughter. The technicians started the mothers pedicure, and had the daughter wait. Everyone was under the impression the daughter would start her pedicure soon, but after what I swear was over an hour and a half, the daughter left in tears! It was SO awkward. Then, the technicians kept questioning (badgering) the mother: "why did she leave? Whats wrong with her? What happened?!" And the mother kept responding and saying "oh I think she was just tired" and trying to redirect the conversation and the technicians would NOT let it go!! It was SOOO uncomfortable. They KEPT AT IT! This is just a snippet of the badgering things they were throwing at this mother: "Well, we are busy what are you gonna do? Why is she upset? Will she come back? Tell her to come back now. How about tomorrow? If she doesn't come back now I'm going to be upset! Tell her that!" So finally, the mother gets in touch with the daughter and the daughter agrees that she'll come back to get her nails done. I heard the technician ask the mother whether she wanted to pay for both of them now or later. I was SHOCKED that after this entire ordeal they didn't offer to do the daughters nails for free!!! Additionally, I got my eyebrows waxed and they look really bad! Ive never once gotten my eyebrows waxed and the technician didn't show me a mirror after so I could look for myself. She didn't give a mirror, and when I finally saw my brows, I know why. They are completely uneven!! Awful. Yeah, this place has accurate reviews. I'd suggest going to another nail salon near by.. there are lots to choose from! My experience today was just plain cringey! I usually get my nails done to have a relaxing experience and I felt stressed the whole time! I was also late to dinner with a friend because it took SO long. The first and last time I visit Melrose Nails. read more

$75 for a full set that was shaped poorly and rushed through. no massage or lotion at the end. pedicure was half assed, no lotion or massage. but my friend I went with (and had the same woman) got lotion and a quick rub? $64. never ever have I gotten a pedicure without a massage included??? and I my usual place costs less, including hot stones. tried somewhere new and I will never return. that was an AWFUL Experience. so overpriced for the quality. read more

The first time I went here, the owner did my nails. She made some racist comments that made me uncomfortable. The second time I came back only because I was desperate. I had an appointment but still waited over an hour with no explanation or apology. The technician was very rough and my pedicure water was cold... the nails looked just okay. I like spa gloss up the street so much better. read more

Very enthusiastic and profession service Always on time with appointments Prices are reasonable

Did my nails there wanting to give them a try; woke up the next day the nail polish cracked so bad on both my hands. She asked me to come back and she will charge me extra to do gel polish and fix it. Will not go back. Not worth it! read more

Melrose Nail - Did my nails there wanting to give them a try - Nail Salons Near Me - Melrose, Massachusetts

They are not up front about wait times, I'm in the salon right now and STILL have not been helped. I arrived over 48 minutes ago... I even said something about how long I've been here and their response was "sorry we'll be with you shortly." Ummmm.... The salon is filthy, everything is outdated. I'm JUST now being told to go "pick a chair" in the pedicure area.. not a very pleasant experience. read more

I am not from the area and had entered the address of another salon up the street into my gps. They are so close that my GPS stopped me in front of Melrose nails and I didn't think much of it and figured maybe they changed their name. I unfortunately started reading the reviews after my pedicure started... The pros: full service, good location, the metal instruments were sterilized The cons: the polish is not at all organized and some of it looks fairly old, they do not use the plastic sterilizer bags in the pedi tubs, furniture is ripped and outdated, the place is otherwise filthy, they took me for my mediocre pedicure, put me on the drying station and took another client before doing my nails... read more

Great simple pedicure with good cleaning, scrub, and hot rocks. A perfect 45 minutes.

Came here with a group of seven, all prepping for my friend's wedding the next day. To try to calm the nerves of the bride, we scheduled a little time in for some relaxation with some manis and pedis. I don't have much experience myself getting my nails all done up as I usually just do them myself at home, but seeing as this was a special occasion it was definitely worth it. When we arrived, we pretty much took over the shop, and the entire staff was friendly and efficient and kept us moving along (but never once did we feel pressed to leave or hurry up which was nice). Some of us went for the full pedicure and manicure, others just the manicure. Everything I saw came out great and the French manicure I got is still holding up today. read more

Melrose Nail - Nail Salons Near Me - Melrose, Massachusetts

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I have been to this place a couple times now and have always thought they were "meh," maybe a three star place. My nails and eyebrows always looked decent after leaving but the pedicure and manicure experience as a whole is below average. They also are not super welcoming or friendly. But It was easy for me to get to and has good hours, so I kept coming. Today will be the last time. I had the day off and walked in at about 10:30 on a Friday. I figured it wouldn't be too busy. There were two or three people waiting in front of me which I guess is busy for a small place. However I was asked if I could wait "a little bit" to get my eyebrows done. Only thing I wanted. Sure, I said, thinking that meant 15 minutes tops. I suppose I should have asked what that meant because 35 minutes later I had to seek out the woman who originally told me "a little bit"....5 more minutes, she said, with no sympathy. 10 minutes later the woman I've been waiting for (apparently) came out and attempted to take someone else before me. The woman told her she should take me first as I was waiting a long time for this ten minute process. She said no! I said I had to go and left immediately. I understand being busy. You should have told me how long the wait was when I walked in and I would have left no harm no foul. But you try to get the cash by wasting my time. Never again. By the way this is the first review I have ever written. I have looked at yelp for other reviews for years. This is the first experience that has inspired me to write something. Hopefully next time it will be the other end of the spectrum. read more

Not. Good. Everyone has been raving about shellac manicures and I finally caved and went to Melrose Nail to get them done. Price was comparable to the other salons in the area - $30.00 for the manicure. I was disatisfied from the beginning. I chose a french manicure and the shellac was lumpy and clotted in places. The white tip on the top was uneven from nail to nail. The manicurist did the white tip free-hand, but honestly, a child hyped up on sugar could have done a better job. Two days later the manicure began chipping. Shellac is supposed to stay for 2 weeks! I went to another salon and had them redone - much better job. Don't bother with Melrose Nail. read more

I went to get a gel mani today and had a lovely experience. The nail technicians were extremely friendly and they had plenty of colors to choose from. I will definitely be back. read more

Melrose Nail - Very happy with the fall color selection - Nail Salons Near Me - Melrose, Massachusetts

Not a good experience here at all. It started out with them taking me 20 min passed go appointment time, and never told me at all that there was going to be a delay. I finally sit down and the lady I had was very nice but it doesn't even look like I got my nails done professionally. On top of that, I had a crack in my nail, expecting her to put dip or glue to hold it down- nope. Nothing was done and less than 24 hours after getting my nails done, it broke off and now I am without polish on that nail. Safe to say I'm never coming back here. the only positive was there large assortment of colors. read more

I am new in town and have been overdue for a pedicure. I looked on Yelp for a nail salon open Sundays with good reviews so I went to one and they said they couldn't see me until later in the day, which wouldn't work for me. I was scared to go to Melrose Nail based on reviews but desperate so I went. I was greeted by really nice folks and the place was clean and neat. An older lady saw me right away and it was a great pedicure. Overall a positive experience, my nails look fabulous so I will be returning. read more

I wish there was no stars! 1 is too much for them. You're in America speak and understand English! I'm an immigrant, but learned to speak English! And they talk amongst themselves in Vietnamese, which is so rude!!! I told my lady 5 times my nail is broken, what did she do.....put a little glue on it! It broke by the time I got home. Not sure how they get Best of Melrose. They suck! read more

Walked in to a somewhat empty salon, was told they had an opening for a pedicure and would be right w me. Sat in the chair waiting for an hour and 45 mins for a 15 minute pedicure. Very rushed and only mediocre. I would've walked out but my feet were in the water and they kept saying they'd be right w me. Will NEVER go back; they are too many competitors who couldn't be any worse than this experience. read more