1. Lovesac

    1. Lovesac

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    Rogers, AR

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    Lovesac

    5.0 (1 review)
    Open 12:00 pm - 6:00 PM

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    4 years ago

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    Howse - Living room furniture.

    Howse

    2.5(15 reviews)
    2.8 mi
    $$$

    BEWARE! Howse is not a trustworthy or customer service oriented company!…read more I bought over $15k in living room furniture from Howse. Including 2 electric leather swivel/rocker/recliners (Palliser brand) in July of 2023. In May of 2025 one of the recliners quit working. We contacted Howse. First they said they could not service our chair because we lived outside their area. We live in Ft Smith. Interesting because it was no issue at time of purchase. Then they said contact the manufacturer, Palliser. They referred us back to Howse indicating they had service agreements with the retailer. Howse then stated we were out of warranty (we were not) but we could contact their service provider Serveco out of Georgia. So we did and opened a service request. Serveco required a $210 deposit to even start the conversation. Weeks went by. I finally gave up. On September 5th I had to argue with Serveco to return my deposit. So 3 months after my $2200 chair quit working...I still can't recline. Howse/Palliser/Serveco are all non responsive. I will find a local service provider to help me...but I will NOT forgive or forget this experience. My only recourse outside the legal process is to alert others about this poorly owned and operated business. HOWSE. Buyer beware! P.S. we are currently looking to spend at least that amount of money again on bedroom and bar area furniture. We will NOT be shopping with HOWSE.

    Howse has the best quality furniture we found in the area. They were super busy but made sure to…read moretell us they'd be with us as soon as possible. They could use more staff members to help customers, but seems like they have improved from previous reviews. They even offered to visit our house and help make suggestions and plan, which we might follow up on. We would go back here for more furniture in the future.

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    Howse - Jewel Chandelier

    Jewel Chandelier

    Howse
    Howse

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    Hank's Fine Furniture & More - Brand new couch  delivered with  burnt hole in in  and management still haven't contacted us.

    Hank's Fine Furniture & More

    2.2(160 reviews)
    2.4 mi
    $$$

    Hey...just a quick shout out to Vic at the Rogers location. Today (7/4/26) my wife and I went…read moreshopping for a new bed and a new couch. We chose only to get the couch. Originally, we had thought to buy a power reclining sofa, but this young man Vic talked to us and listened, and found out our needs, and he led us to EXACTLY what we needed. In fact...we walked out of the store overjoyed with our purchase. We ended up with a reclining couch and a reclining chair for about $500 less than what we would have spent on one item. This young man Vic deserves a raise! We were happy to meet him and we look forward to goIng back to get the bed at a later time. We highly recommend Vic and the kind sales associates at Hank's! They are top notch!!!

    I've been shopping at Hanks for 15 years. I've filled 4 houses with there furniture. I was always…read moretreated amazing when I walked through that door. Kelvin, among many other associates, would do whatever it took to make us happy. I was treated like I was the customer and I actually mattered. I went into the Roger's store yesterday for the first time in years to purchase several pieces. I found a full price piece and a clearance piece I was going to purchase. As I asked about the clearance piece, I was told they wouldn't and couldn't help me with it. Not only was the man rude but after he told me he couldn't help me, continued to scroll and text on his phone in front of me like I wasnt even there. I then complained to the lady office manager whom was very kind and apologized for this mans behavoir but that was it. No, let me help you or anything. Just said there were all new workers and that's why it was that way. I would have made a 1000.00 dollar purchase that day. I will never shop there again and will take my buisness elsewhere. Wish the store was the way it used to be. It was great. ​

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    Hank's Fine Furniture & More - Our brand new  couch was delivered with burnt hole in it.

    Our brand new couch was delivered with burnt hole in it.

    Hank's Fine Furniture & More
    Hank's Fine Furniture & More

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    Lovesac - furniture - Updated September 2026

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